Ep 13.5 Convention Tips

The AWT Convention, or any convention for that matter, can be scary.  Walking around the exhibit hall and not knowing anyone or not knowing which presentation to go to can cause anxiety.  On today’s show we talk about how to get the most out of a convention while dealing with these two issues.   Join Trace as he talks about tips and tricks he has learned throughout the years to make this your best convention ever!

Ep13 The One with Bruce Ketrick Jr.

Our guest today is Bruce T. Ketrick Jr., president of the Association of Water Technologies. Bruce began his career in the pharmaceutical industry as a sales representative and later a technical trainer. Bruce’s career in water technologies started 13 years ago with Guardian CSC. During his employment with Guardian CSC he has held various positions including Field Service Representative, Sales Management, and Business Manager. Bruce has been involved in the creation and management of new companies and divisions including: EnvoGuard an environmental products company, KTS (Ketrick Technical Services) a custom blending, specialty products, technical support and consulting company, and the Equipment Division of Guardian CSC offering design, installation and support of industrial water technologies equipment with a focus on controls, reverse osmosis, pretreatment and filters.

We also talk about water softeners and answer some listener questions in “Pinks and Blues.”

Episode 14: Show Notes Continue Reading

Ep12.5 How to Subscribe to Scaling UP! on ITunes or Sticher

Several listens have asked how they can easily be informed to when their favorite podcast, Scaling UP! comes out with a new episode. In this mini episode I explain how to “subscribe” using services like ITunes for IPhones and Sticher for Androids.  Subscribing alerts you when a new episode of Scaling UP! comes out so you can start listening!  It’s Magic!

To make it even easier, check out the buttons below every post that send you directly to ITunes and Sticher.

If you want more information, below are some YouTube links to demonstrate how to easily subscribe to Scaling UP! Continue Reading

Ep12: The One with Michelle Farmerie

Marketing and Mentorship in the Water Treatment Industry with Michelle Farmerie.

Our guest today is Michelle Farmerie. Michelle is the daughter of Jay Farmerie and the Marketing Director for GLA Water Consultant, Inc. Michelle has also become more involved in the water treatment industry by joining various AWT committees. Most significantly, she has taken lead of the Young Professionals Group whose purpose is to help solidify the future of the AWT. Michelle also participates in annual Training Seminars to continue to learn more about the water treatment industry and to better understand actual hands-on operations that take place at customer sites. On today’s episode Michelle tells us more about what she’s doing with AWT, the marketing side of the water treatment industry, and we are answering some questions.

Episode 12: Show Notes Continue Reading

EP11: The One with Mike Iverson

Our guest today is Michael Iverson, part-time CFO for Blackmore Enterprise. Michael is an experienced financial executive with over 25 years of financial accounting and management experience at both privately held and publicly traded companies. He has an understanding of all things financial and the cool thing about Mike is he is able to put things in a way that you can understand it and from that, to make informed decisions based on that information. On today’s episode we’re talking a little bit about finance and how we manage things that go along with that.

We also talk about the differences between D.A. and Feedwater tanks, corrosion coupons and a few more things…

Episode 11: Show Notes Continue Reading

EP10: The One with Jim Lukanich

On today’s episode we welcome Jim Lukanich, a former AWT board member, he is a Certified Water Technologist (CWT) and the director of applied technology with U.S. Water. Jim won the Ray Balm Memorial Water Treater of the Year award in 2008. Jim describes himself as a short guy, about 59 years old, he runs, bikes and swims and just happens to be a water treater. Jim has been in the water treatment industry since 1981, he comes with a great deal of experience over the years and he has a big interest in microbiology and chemistry. Jim and his wife, alongside their nine rescue cats and two rescue dogs live in Grapevine, Texas.

Episode 10: Show Notes

In this episode we’re going to talk a little bit about closed loop systems, what you need to know and how they are the step child of the water treatment community. Jim Lukanich also joins us to share some need-to-know things about water treatment. Continue Reading

EP9: The L Word

Today’s show is something that most of us misunderstand, we don’t know how to talk to our customers about it, and we simply do not know what the right information is and where to go find it. We are talking about the L word today; Legionella. We are going to get to the bottom of what Legionella is, what we need to know about it, how we explain it to our customers, and how we get everybody working together towards a common goal.

Episode 9: Show Notes

We welcome Dr. Janet E. Stout, she is the president and director of Special Pathogens Laboratory, and research associate professor at the University of Pittsburgh Swanson School of Engineering in the Department of Civil and Environmental Engineering. Continue Reading

EP8: The One with Conor Parrish

Episode 8: The One with Conor Parrish

On this episode we learn what it means to be a heat transfer efficiency manager.  Heat transfer efficiency is really what we do as water treaters.  After that Conor Parrish stops by to talk about being a relatively new water treater and how he goes about learning.

EP7: Uncle John Stops By

On episode 7, I introduce a new segment called “The Boiling Point.”  This new section is therapy for me and hopefully a learning opportunity for you.  Frankly, The Boiler Point is for things I see some water treaters do that water treaters shouldn’t do.  SO STOP!

After my rant, John Zibrita of Zibex stops by to talk about his time in the water treatment industry and his involvement with AWT.

We then answer a few of your questions in “Pinks and Blues.” Continue Reading

EP6: Service Reports

We take a closer look at service reports.

The service report is a legal document AND it is a direct link to everything you did or didn’t do on-site.  Many of us do not give the service report the respect it deserves.  Far too often when I consult with other water treatment companies, I see lacking service reports.   Use the service report to enhance the value you give to that account.

Episode 6: Show Notes Continue Reading