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I Said This, You Heard That - Workbook Paperback – January 28, 2019

4.8 4.8 out of 5 stars 1,770 ratings

If you've ever said the wrong thing (or said the right thing the wrong way), you know how quickly your mouth can make a big mess. But it doesn't have to be that way. This 6-session video study explores how your wiring affects what you say, how you listen, and how others hear you. After taking the 40-question assessment, you'll learn a simple framework that will instantly improve your communication. And you'll see how advice from the apostle Paul thousands of years ago may have held the secret all along. This workbook is intended to be used with the I Said This, You Heard That; videos, available for free on the App (App Store and Google Play) and on YouTube.
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Editorial Reviews

About the Author

Kathleen Edelman has one goal in life: to help people learn to speak kindly to each other. She is certified in Biblical Studies and Christian Counseling Psychology, and has spent more than 25 years coaching clients in the art of communication. She is married with two grown children and has a surprising passion for martial arts and pickup trucks.

Product details

  • Publisher ‏ : ‎ North Point Resources. (January 28, 2019)
  • Language ‏ : ‎ English
  • ISBN-10 ‏ : ‎ 1943535418
  • ISBN-13 ‏ : ‎ 978-1943535415
  • Item Weight ‏ : ‎ 1.17 pounds
  • Customer Reviews:
    4.8 4.8 out of 5 stars 1,770 ratings

About the author

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Kathleen Edelman
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Kathleen Edelman has one goal in life: to help people learn to speak kindly to each other. She is certified in Biblical Studies and Christian Counseling Psychology, and has spent more than 25 years coaching clients in the art of communication. She is married with two grown children and has a surprising passion for martial arts and pickup trucks.

Customer reviews

4.8 out of 5 stars
1,770 global ratings

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Customers say

Customers find the book insightful and helpful for learning about themselves and others. They find it easy to understand, organized, and worthwhile. Many readers appreciate the companion videos that accompany the book. The design is intriguing and intentionally designed to make the group experience smooth. Opinions differ on the religious content - some find it faith-based and Bible-focused, while others consider it non-religious.

AI-generated from the text of customer reviews

69 customers mention "Understanding"69 positive0 negative

Customers find the book helpful for learning about themselves and others. They say it helps them navigate interpersonal relationships. The book opens their minds to think about the people they come in contact with. It helps them understand their temperaments and how to respond.

"...It has changed how we relate to each other and the words we use. We both agree, it is so much easier to destroy and tear down than to build up...." Read more

"...It can be meant for self study, a group, or just you and your partner. I use it with just my partner and I and it has helped a lot...." Read more

"...Great Study Guide. Helps you learn your temperament as well as others." Read more

"...It helps you understand the differences and also how to respond...." Read more

32 customers mention "Readability"32 positive0 negative

Customers find the book easy to read and engaging. They say it's worth reading, well-written, and memorable. The content is insightful and interesting for them.

"This is a great book to get to know both yourself and your spouse better. Very insightful and thought provoking." Read more

"...the initial assessment questionnaire, I think it's going to be very worthwhile. I would recommend it." Read more

"...Great stuff NP!" Read more

"...This seems to be a very insightful book to better understand who you are from a personality stand point...." Read more

11 customers mention "Ease of use"11 positive0 negative

Customers find the book's content easy to understand and organized. They say it's simple to read, with companion videos and inventories. The layout is perfect for quick reference.

"...So life changing. This book though is key. Perfect layout, even traded for quick reference. I'll use this forever...." Read more

"...It is clearly and intentionally designed to make the group experience smooth...." Read more

"Very well written, and the content is quite memorable. It's definitely something I will use to help lift up others...." Read more

"...Each word is a gift and this book helps you understand in a simple and organized way how your words can build someone up or bring them down...." Read more

10 customers mention "Group study"10 positive0 negative

Customers appreciate the group study. They find it engaging for coworkers and project teams. The book is also suitable for individuals, couples, and small groups, both faith-based and non-faith-based.

"...It can be meant for self study, a group, or just you and your partner. I use it with just my partner and I and it has helped a lot...." Read more

"Short sessions make this ideal for a small group or individual study. Highly recommend for coworkers and project teams that work closely...." Read more

"...My husband and I are BOTH benefiting from this study. Fun with a group too!" Read more

"This is a great series...good for individuals, couple of a small group both for faith based and non-faith groups!" Read more

9 customers mention "Video content"9 positive0 negative

Customers enjoy the video content. They find the videos helpful and mention that the workbook pairs well with them. The videos are available on YouTube and are free to watch with the app.

"...The workbook pairs amazing with the free online videos and the quiz is in the book...." Read more

"...I'll use this forever. The videos I downloaded we're SO helpful. Not sure I've ever done as profound a study as this one...." Read more

"...The videos accompanying the book are great (found on YouTube)" Read more

"...The online videos really help as well." Read more

7 customers mention "Value for money"7 positive0 negative

Customers find the book a worthwhile purchase. They say it's practical and valuable.

"...The content however, was extremely valuable and I would definitely recommend." Read more

"...So Very interesting, enlightening and resourceful!! Definitely worth every penny!!" Read more

"...It’s the most practical, applicable and valuable thing I’ve ever learned!!!" Read more

"Well worth it. It really explains a lot about you as well as those around you." Read more

5 customers mention "Design"5 positive0 negative

Customers like the design. They say it looks intriguing, is intentionally designed to make group experiences smooth, and offers an interesting way to look at yourself.

"...Our church recommended this study for our small group. It look intriguing. I bought 6 books...." Read more

"My counselor suggested this workbook for me. I love the concept! It truly has given me insight about myself and the people around me...." Read more

"...It is clearly and intentionally designed to make the group experience smooth...." Read more

"...A little cumbersome to find your way around the book. Interesting way to look at yourself." Read more

5 customers mention "Religious content"3 positive2 negative

Customers have different views on the religious content. Some find it religious and for faith-based groups, while others think it's Bible-focused and not biblical.

"This book has helped us so much! It is religious based, so do not buy it if you are not religious...." Read more

"...for individuals, couple of a small group both for faith based and non-faith groups!" Read more

"...on your natural abilities to keep people in boxes and prevent growth as a Christian...." Read more

"Christians only...." Read more

Spot on!
5 out of 5 stars
Spot on!
This book gave me complete clarification on not only understanding my own temperament but understanding others. It has helped tremendously with my communication with others! So Very interesting, enlightening and resourceful!! Definitely worth every penny!!
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Top reviews from the United States

  • Reviewed in the United States on December 29, 2020
    Have you noticed a run on books, Kathleen?

    Our church recommended this study for our small group. It look intriguing. I bought 6 books. Now, I also am going through the study with my sister, her daughter and my two sons, so 4 more books. (and her husband, who was reluctant at first, has been meeting with us). My husband told his co-worker about the study, who bought workbooks for his family. And now my husband's boss is planning on doing the study at his work. Plus my sister bought the workbook for her son in Hawaii for Christmas. And I am starting another study with my brother & his wife in January.

    Why?

    I just got off the phone with my son with one of the best conversations I have ever had with him, and we both agreed that this study/workbook has been a life changer. It has changed how we relate to each other and the words we use. We both agree, it is so much easier to destroy and tear down than to build up. Encouraging takes work and tools; this study provides amazing tools. He has already been putting it into practice. As have I.

    I cannot rave enough about this workbook/study! It has made me (a red) step back and assess "why I am getting so angry about this?" And realize the reason why. So I am able to self-talk to my needs.

    It also is helpful in my relationships. I have been building better relationships with my co-workers, husband, and family; because I am learning to speak to their needs and meet them where they are.

    My regret is that I did not learn this sooner. I realized my 3 sons were entirely different coming out of the womb - now I know why: Green, red, blue. Now I know the words to speak into each of their hearts to build them up and what to avoid. I just wished I had learned this all earlier.

    Our words have power; we can choose to make them life-affirming. This definitely shows you how.
    29 people found this helpful
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  • Reviewed in the United States on August 9, 2023
    This book has helped us so much! It is religious based, so do not buy it if you are not religious. The workbook pairs amazing with the free online videos and the quiz is in the book. It can be meant for self study, a group, or just you and your partner. I use it with just my partner and I and it has helped a lot. We are going to read the parent version next!
    4 people found this helpful
    Report
  • Reviewed in the United States on October 28, 2024
    My sisters and I needed this book for our Sunday Bible Study Class.
    Great Study Guide.
    Helps you learn your temperament as well as others.
  • Reviewed in the United States on September 1, 2024
    Helps on so many bases
  • Reviewed in the United States on November 23, 2022
    This workbook goes with the Youtube Video that discuss I Said This, You Heard That. The series is to teach you to recognize one of four types of personalities or a combination of the the personalities. Depending on your own personality, you can perceive a statement from a person di fferently than another person hearing the same statement but with a different personality. It helps you understand the differences and also how to respond. My thoughts is you really need to do this series more than once since it is hard to understand the different personallities and how to learn how respond. I guess practice make perfect in this case.
    5 people found this helpful
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  • Reviewed in the United States on March 13, 2019
    I’m so thrilled this study is available for everyone to learn about the temperaments. I actually had the privilege of hearing Kathleen Edelman speak on this subject several years ago. Instantly I knew it was an answered prayer.

    Understanding our natural wiring (strengths, weaknesses, and innate needs) was a complete game changer! Through the temperaments we learned not just how to communicate with each other (and those around us), we also learned how to be true who God created us to be, and to stand firm in that truth. I shutter to think of the direction my marriage and kids would have walked if we had never learned about the temperaments. My husband and I no longer just talk at each other, we talk with one another. Our understanding of the temperaments not only 100% strengthened our marriage, it has transformed us as parents. With our triplets each having a different temperament, life was bumpy to say the least. Armed with the knowledge of how God wired them has helped us to "grow them up in the way they should go." Seeing each of them lean into who the are so fully and confidently is more then we could have ever dared to imagine, and I am positive it would not have happened without them understanding their own wiring as well.

    Now with our kids going about to go into high school this study coming out couldn’t be better timing. We are going through it as a family, looking at it with fresh eyes, and getting an even better understanding of the effects our words have on ourselves and others.

    The information in is book is life changing in the best way. To say I recommend this study is an understatement. If you’re looking to improve your relationships, whether it’s personal or professional, this is the resource you are looking for!
    15 people found this helpful
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  • Reviewed in the United States on February 8, 2020
    I so much love this study! It's like everything makes sense now... why people act the way they do, why I act the way I do! And surprisingly it's really right on. It's enabled me to not take actions or verbal comments personally...to see beyond what is in front of me to motivations. Then I can identify with them better and not take offense. So life changing. This book though is key. Perfect layout, even traded for quick reference. I'll use this forever. The videos I downloaded we're SO helpful. Not sure I've ever done as profound a study as this one. I bought 7 copies and gave these for Christmas. First it's fun figuring you out, then families answering the questions then looking at what the results mean. We agreed...pretty exacting. This allows me to see if I'm acting in my weaknesses and fears or my strengths. As business managers, parents, friend...it helps you more personally work with each personality type to their strengths... and ultimately reaching their best understanding, motivation and contentment. Yours too. Win-win. Got a copy for work. My boss is green. I'm yellow. More copies we're ordered there. Thanking God for this study, it's made all the difference.
    11 people found this helpful
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  • Reviewed in the United States on April 6, 2024
    This is a great book to get to know both yourself and your spouse better. Very insightful and thought provoking.
    2 people found this helpful
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Top reviews from other countries

  • Mrs. B. K. Milner
    5.0 out of 5 stars Very useful tool in understanding people
    Reviewed in the United Kingdom on December 27, 2020
    This is an amazing tool to help you discover your inner design and how you are made. It gives you your strengths and weaknesses and how to build them recognise them and combat the areas that are weak. The book gives you access to an app which you can look at wherever you are. There are YouTube clips that help you make sense of the differences between people and how to build each other up great for non Christian and Christians which it is predominantly designed for.
  • Martin West
    5.0 out of 5 stars Relationship gold
    Reviewed in Australia on July 28, 2019
    Outstanding book - so helpful to talk through with friends and family
    One person found this helpful
    Report