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What the Heck Is EOS?: A Complete Guide for Employees in Companies Running on EOS Hardcover – September 5, 2017

4.5 4.5 out of 5 stars 2,090 ratings

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Has your company struggled to roll EOS out to all levels of your organization? Do your employees understand why EOS is important or even what it is?

What the Heck is EOS? is for the millions of employees in companies running their businesses on EOS (Entrepreneurial Operating System). An easy and fast read, this book answers the questions many employees have about EOS and their company:

  • What is an operating system?

  • What is EOS and why is my company using it?

  • What are the EOS foundational tools and how do they impact me?

  • What's in it for me?

    Designed to engage employees in the EOS process and tools,
    What the Heck is EOS? uses simple, straightforward language and provides questions about each tool for managers and employees to discuss creating more ownership and buy-in at the staff level. After reading this book, employees will not only have a better understanding of EOS but they will be more engaged, taking an active role in helping achieve your company's vision.
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Popular Highlights in this book

From the Publisher

understand EOS
traction library

A Note from the Authors

We’ve written this book for you because you play a critical role in your company’s success and, therefore, your own—because your success and your company’s are deeply linked.

Whether you are a service rep, accountant, field-service rep, salesperson, sales-support staff, welder, truck driver, architect, consultant, or any other role, this book was written to help you be more successful in your company—a company running on EOS (the Entrepreneurial Operating System).

Editorial Reviews

About the Author

Gino Wickman, bestselling author of Traction, has a passion for helping people get what they want from their businesses. To fulfill that passion, he created the Entrepreneurial Operating System® (EOS), which helps leaders run better businesses, get better control, have better life balance, and gain more traction—with the entire organization advancing together as a cohesive team. Wickman is the founder of EOS Worldwide, a growing organization of successful entrepreneurs collaborating as certified EOS Implementers to help people experience all the organizational and personal benefits of implementing EOS. He also delivers workshops and keynote addresses.

Product details

  • Publisher ‏ : ‎ BenBella Books (September 5, 2017)
  • Language ‏ : ‎ English
  • Hardcover ‏ : ‎ 280 pages
  • ISBN-10 ‏ : ‎ 194464881X
  • ISBN-13 ‏ : ‎ 978-1944648817
  • Item Weight ‏ : ‎ 10.6 ounces
  • Dimensions ‏ : ‎ 5.6 x 0.7 x 8.3 inches
  • Customer Reviews:
    4.5 4.5 out of 5 stars 2,090 ratings

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Customer reviews

4.5 out of 5 stars
2,090 global ratings

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Customers say

Customers find the book easy to read and understand. It provides a great overview for understanding EOS and helping team members understand how it works. The content quality is good, addressing key elements for success and providing a great learning and teaching tool. Readers appreciate the summary of Traction that supports the process outlined in the book.

AI-generated from the text of customer reviews

74 customers mention "Readability"71 positive3 negative

Customers find the book easy to read and understand. They appreciate the clear explanations of key concepts and find it worthwhile. The book provides a concise overview of EOS and its process, with summary sections at the end of each chapter. It offers helpful information and tactics that can be applied to anyone.

"...It breaks down the concepts in a simple, easy-to-understand way, helping team members understand how EOS works, why it matters, and how they fit..." Read more

"...to read this by my employer, and I definitely see why that it has clear processes and information that helps any organization to move forward and..." Read more

"...Traction for the last 6 months, and this book was the perfect hand out to our managers to give them a layperson's understanding of what EOS is, and..." Read more

"A great overview of foundational concepts of what structured healthy functioning businesses should all constantly strive to achieve...." Read more

32 customers mention "Eos content"32 positive0 negative

Customers find the book provides an easy-to-understand overview of EOS. It explains key concepts clearly and concisely, helping team members understand how EOS works and why it matters. The book is a condensed guide to participating in EOS at work, providing more detail on certain tools than Traction. Overall, customers say it's a great read for anyone interested in EOS.

"...the concepts in a simple, easy-to-understand way, helping team members understand how EOS works, why it matters, and how they fit into the bigger..." Read more

"...employer, and I definitely see why that it has clear processes and information that helps any organization to move forward and give their employees..." Read more

"...It lays out what the EOS platform is, and explains it clearly and consiely...." Read more

"...It offers clear and concise explanations of the EOS framework, making it easy to understand and apply...." Read more

14 customers mention "Content quality"14 positive0 negative

Customers find the book's content useful. It provides a good overview of key elements for success and is a quick read. They say it helps outline their business and is designed as a great learning and teaching tool. The book challenges people to own their development and equips them to lead. Readers appreciate the examples and value of creating valuable scorecards. Overall, they describe the book as a roadmap to get to a better destination.

"...The book is well-organized, practical, and filled with real-world examples, making it a great resource for both new and experienced employees...." Read more

"A great overview of foundational concepts of what structured healthy functioning businesses should all constantly strive to achieve...." Read more

"...the People Analyzer and getting feedback because it challenged people to own their development and equips them to lead the feedback conversation..." Read more

"...By setting clear and open goals you’ll have a much better chance of success and employee happiness." Read more

7 customers mention "Traction content"7 positive0 negative

Customers find the book provides a concise overview of Traction's core concepts and supports the process outlined in Traction. They find it helpful for getting new team members up to speed with Traction and consider it a companion book that serves as an introduction to EOS.

"...put the puzzle pieces together for her and she understood the why of following the traction model...." Read more

"...This book is a condensed version of traction and a quick read (under 3 hours). It’s a great option to bring others up to speed with Traction...." Read more

"Backs Traction nicely. Helpful for that initial staff walk through. Manager question are good conversation starter...." Read more

"This is a good summary of EOS for all employees that supports the process outlined in Traction...." Read more

Don't drink the kool-aid
1 out of 5 stars
Don't drink the kool-aid
EOS is a cult, literally feels identical to those "RAH RAH RAH" MLM orientations, but at least you can walk out on those as soon as you see things for what they are. EOS grabs these business owners, mostly younger generational owners, feeds their egos by making all of this sound like their idea, and once implemented it's too late. Your company will develop "core values", and they will let you know up front that if you don't align with those core values you will be terminated after a set time of unsuccessful corrective action. The different departments will be given "leaders" who they decide are "right person in the right seat", and these leaders are not permitted to go against each other, disagree with one another, or call out another's short comings in view of their department subordinates. All communication from your department to another must be relayed through your "leader" to their "leader". When failures occur, or inevitable break downs of communication, your different departments will begin to "silo" as they call it. This is a dangerous position for the company, and this is where the real damage begins to slowly eat away at the core of what was once a great business with good potential and will metastasize into complete and total breakdown. As the walls start closing in, good people who prior to EOS would've never done so, are now throwing blame into another leaders/departments lap. The ENDLESS meetings that were designed to replace endless meetings just devolve into your group whining about their group and then your LeAdEr is supposed to take these concerns to their leader and the cycle continues. IDS they call it, Identify - Discuss - Solve. Nothing related to this silo effect gets solved, these are human beings, with human emotions, not pieces in on a Tetris board that just need EOS to flip them around to fall into line. This is the part where your glorified social media influencer with no actual business credentials they call a "facilitator" will convince you that the people who are now pushing back simply don't believe in the core values. Corrective action is taken and fails, and next thing you know you are losing people left and right, who now work for competitors. If you see this book laying on your bosses desk, put in your notice right then and run. If you are a business owner thinking up implementing this trash, remember these words... you will lose good people, and you will be so deceived by this MLM cult type nonsense that you won't even care. After parting ways with this disastrous and soul crushing scenario I had an opportunity with a much larger company in a different field, pay was a significant step up, company car, great benefits, etc. During the interview I was asked, "Do you have any questions for me?" I did. I had a few. The first question out of my mouth was "Are you familiar with EOS/Traction?". When he responded that he was very familiar as they had implemented it just some months back, I politely thanked him for his time and told him I was no longer going to be interested in continuing the interview. Here is a common thread... "implemented EOS some months ago" has a direct correlation to "now hiring". Avoid.
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Top reviews from the United States

  • Reviewed in the United States on February 8, 2025
    What the Heck Is EOS? is an excellent guide for employees working in companies that use the Entrepreneurial Operating System (EOS). It breaks down the concepts in a simple, easy-to-understand way, helping team members understand how EOS works, why it matters, and how they fit into the bigger picture.

    The book is well-organized, practical, and filled with real-world examples, making it a great resource for both new and experienced employees. It explains core EOS tools like Rocks, Level 10 Meetings, and Scorecards in a way that’s engaging and actionable.

    If your company runs on EOS and you want a straightforward, helpful guide to navigating the system, this book is a must-read. Highly recommend!
  • Reviewed in the United States on January 30, 2025
    I was asked to read this by my employer, and I definitely see why that it has clear processes and information that helps any organization to move forward and give their employees the clarity they need to move the needle.
  • Reviewed in the United States on October 19, 2024
    We've been implementing Traction for the last 6 months, and this book was the perfect hand out to our managers to give them a layperson's understanding of what EOS is, and how it impacts them. Would have been nice if it was available in paperback.
  • Reviewed in the United States on December 15, 2024
    A great overview of foundational concepts of what structured healthy functioning businesses should all constantly strive to achieve. Great for Employees and Managers.
  • Reviewed in the United States on June 6, 2024
    This book, changed the way our business ran on a daily basis. It lays out what the EOS platform is, and explains it clearly and consiely. It shows you what to expect if you implement EOS as your company operating system. It is how people talk to each other, how meetings become efficient, how clear lines of direction are created and followed. Our business has been using EOS for 5 years, and we would not be in business today if we had not moved to this.

    Game Changer -
  • Reviewed in the United States on August 3, 2024
    My company has been looking into ways to move forward. So the higher ups began to implement this process. I grabbed a copy of the book, to be in the know.
    It is an easy read.
  • Reviewed in the United States on February 26, 2024
    The EOS Book is an excellent resource for anyone looking to delve into the principles of EOS. It offers clear and concise explanations of the EOS framework, making it easy to understand and apply. The book provides practical insights and actionable steps for implementing EOS in any organization. Whether you're new to EOS or looking to deepen your understanding, this book is a valuable resource that I highly recommend.
  • Reviewed in the United States on November 9, 2017
    It’s hard for me to be negative about this book because the concept of the EOS program have inspired a wonderful change in how my company is run. We were assigned to read the book to help us understand the process behind the changes. The book was a simple concept fleshed out with fluff, over promises and repetition - not for emphasis but to take this from a pamphlet to a book. I like EOS a lot but not because of its presentation here.
    11 people found this helpful
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Top reviews from other countries

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  • Jeremy C.
    5.0 out of 5 stars Fast.
    Reviewed in Canada on September 28, 2024
    Great book.
  • Cindy Manuel
    5.0 out of 5 stars Livro Interessante
    Reviewed in Brazil on June 15, 2023
    Gostaria que todas as empresas comprassem esse livro porque é muito interessante.
  • PamLag
    5.0 out of 5 stars Insightful
    Reviewed in Spain on January 13, 2025
    It arrived well. I read this book after reading Traction. It provides an easy way for collaborators to understand EOS implementation, and the role they play, and to motivate them to embrace the EOS implementation. I completely recommend it if your company is implementing the EOS system!
  • Amazon Customer
    5.0 out of 5 stars Game changer
    Reviewed in the United Kingdom on August 9, 2024
    We worked through EOS as a charity in 2020. We have embedded it in our organisation. We've had to modify it slightly because we have four entities and four boards across three countries.
    What the Heck is EOS? Is provided to new Board Members and new senior staff members to get them into a space of understanding our model, structure, and communication systems.
  • Amazon Customer
    5.0 out of 5 stars Great book
    Reviewed in India on October 7, 2023
    Great book worth buying