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0:08.0
0:13.7
welcome to Scaling UP! H2O the podcast
where we’re learning about water so we
0:13.7
0:18.0
can save water and we do not Scaling UP!
our systems
0:18.0
0:23.1
hello everybody Trace Blackmore here your
host for Scaling UP! H2O and folks you
0:23.1
0:27.5
know we do a great job as water
treatment professionals to try to
0:27.5
0:34.6
conserve water as much as we possibly
can we look at that probably because it
0:34.6
0:41.7
is expensive to use excessive amounts of
water and our job is to make sure that
0:41.7
0:46.6
whatever systems that we are treating we
are making sure that that customer is
0:46.6
0:51.5
running those systems as efficiently as
they possibly can if we are using
0:51.5
0:57.8
needless amounts of water that means we
are not being efficient but folks let’s
0:57.8
1:03.8
face it not everybody on the planet has
access to clean drinking water I read a
1:03.8
1:10.5
statistic that said one in ten people do
not have clean drinking water I know in
1:10.5
1:16.1
developed countries this is out of sight
and out of mind but we are very
1:16.1
1:21.7
fortunate to live in areas that have
clean drinking water sources and we are
1:21.7
1:28.1
using water in a way that has never been
used before and in so many ways that
1:28.1
1:33.6
eventually the population and the ways
we are using water there just simply is
1:33.6
1:39.5
not going to be enough to go around and
we already have shortages in certain
1:39.5
1:45.3
places on this planet us being in the
industrial water treatment industry we
1:45.3
1:53.6
have such a huge impact on what we can
do to conserve this vital resource so
1:53.6
1:59.4
today’s guest is Kathy Wynn of the Cobb
County water systems now Cobb County is
1:59.4
2:05.6
located in the Atlanta metropolitan area
and she goes around and she tries to
2:05.6
2:12.1
educate people on what they can do to
save water and when she talks with most
2:12.1
2:17.8
audiences she’s talking with people in
their household now us and to Scaling UP!
2:17.8
2:21.4
Nation we all
have homes that we can apply this logic
2:21.4
2:27.9
to as well but we can do so much more
because we’re dealing with water and
2:27.9
2:34.4
industrial ways and there’s so much we
can do to conserve this resource Scaling UP!
2:34.4
2:39.4
Nation I hope you enjoy my
interview with Kathy Wynn my lab partner
2:39.4
2:45.1
today is Kathy Wynn of the Cobb County
Water System how are you today Kathy how
2:45.1
2:49.2
are you I am doing wonderful and I want
to thank you so much for coming on
2:49.2
2:55.8
Scaling UP! Kathy what is your day-to-day
like so my day-to-day I’m a water
2:55.8
3:01.7
resource manager for a Cobb County water
system so for us it’s kind of an unusual
3:01.7
3:07.0
job because we are a 100% purchase
system so we purchased from Cobb County
3:07.0
3:12.0
Marietta Water Authority they’re the
second largest water purveyor in the
3:12.0
3:17.0
state of Georgia and we serve about
seven hundred thousand residents a
3:17.0
3:23.0
hundred and seventy-six thousand
accounts with public water with sewer
3:23.0
3:27.8
service and also with storm water
services and so it’s kind of my job to
3:27.8
3:32.5
do a couple of things when I manage and
actually created the water efficiency
3:32.5
3:37.8
program for Cobb County so that we can
manage our demand and then I handle all
3:37.8
3:43.7
of our drinking water quality concerns
all of our water supply issues I
3:43.7
3:50.0
represent the county interests in the
tri-state water wars and other water
3:50.0
3:54.0
related issues with our source water and
our drinking water
3:54.0
3:58.7
Kathy there are many areas in the world
that don’t have clean drinking water of
3:58.7
4:03.3
course we here in the United States a
lot of us don’t think about where the
4:03.3
4:07.5
water comes from when we turn on the
faucet we just assume that it’s going to
4:07.5
4:12.6
be there but I’m willing to bet that you
have statistics that are going to tell
4:12.6
4:18.4
us that it’s not going to be there for
that much longer yeah I mean if you just
4:18.4
4:23.8
look globally right at water we always
tell kids when we’re out speaking to
4:23.8
4:26.7
them right we’ll ask them how much of
the world’s covering water there you
4:26.7
4:30.8
know pretty good 70% they understand
that statistic but when you start
4:30.8
4:35.6
talking to them about the avail
ability of fresh water and accessing
4:35.6
4:40.7
that water and you get them down to the
fact that there’s less really than point
4:40.7
4:46.1
zero zero three percent of the water on
earth that’s fresh and easily available
4:46.1
4:52.5
forget that it’s treated to the level
where you can drink it on a global scale
4:52.5
4:57.7
there’s that going on on a local scale
for everyone
4:57.7
5:04.7
you’re starting to see the real changes
in water availability being caused by
5:04.7
5:09.2
shifts in our climate right we’re
getting some areas of the country might
5:09.2
5:14.1
be getting more rainfall but we’re
getting it very rapidly in very
5:14.1
5:19.5
concentrated short bursts which is
terrible for our area
5:19.5
5:25.5
because we have Georgia red clay which
is pretty much as permeable as cement
5:25.5
5:29.8
unless you get a really slow steady
rainfall so we’re not seeing the
5:29.8
5:36.0
recharge levels that we use to in our
rivers and lakes and we’re seeing our
5:36.0
5:41.0
evapo transpiration rate meaning the
need for the plant demand of that water
5:41.0
5:46.3
to be increasing because of the longer
hot or dry spells so we’re starting to
5:46.3
5:52.2
see our recharge happening at maybe 50
percent of what it was happening 20
5:52.2
5:55.8
years ago
yet our region is a rapidly growing
5:55.8
6:01.7
region metropolitan Atlanta has added
over a million people in the last ten
6:01.7
6:08.6
years so that’s not good math so what is
the county what is the city plan to do
6:08.6
6:13.3
to accommodate all those people the area
has a pretty aggressive water
6:13.3
6:20.0
conservation mandates actually that come
to all the 15 counties in metropolitan
6:20.0
6:26.8
Atlanta I will say Cobb has taken a
pretty aggressive stance on that back in
6:26.8
6:33.3
2005 we were the first utility in metro
Atlanta to dedicate a full-time staff
6:33.3
6:38.6
person to water efficiency and we we
took that charge pretty seriously our
6:38.6
6:45.1
annual average daily demand in 2005 when
we started considering the water
6:45.1
6:50.3
efficiency program
with 65 million gallons a day now we’re
6:50.3
6:55.6
13 years down the line with that program
in our annual average daily demand
6:55.6
7:00.5
despite adding a hundred thousand
customers in Cobb over that time is down
7:00.5
7:05.0
to 56 million gallons a day
Cathy you mentioned there’s such a small
7:05.0
7:09.6
percentage of water that’s readily
available to us fresh water that is we
7:09.6
7:13.3
have the technology we have
infrastructure so I’m sure there’s some
7:13.3
7:16.1
listeners out there saying well why
don’t we just start desalinating why
7:16.1
7:18.9
don’t we start doing some of these other
things that we can do with water to
7:18.9
7:23.3
handle the demand sure and I think
you’re gonna see more of that you
7:23.3
7:28.7
already are seeing more of that there
are coastal areas that are looking at
7:28.7
7:33.8
that but that climate issue is twofold
right so the coastal area is looking at
7:33.8
7:37.2
that are also coastal areas that are in
danger
7:37.2
7:43.3
due to you know potential rising sea
levels the other issue is just because
7:43.3
7:46.4
we can do something should we be doing
it
7:46.4
7:53.9
here’s my concern about rampant Desalle
right we have no idea what the species
7:53.9
8:00.5
impacts will be on large-scale Desalle
of our oceans right so we have they’re
8:00.5
8:04.7
already warming and now we’re talking
about removing large quantities of water
8:04.7
8:10.3
the other problem is there is a
byproduct to Desalle and it is a highly
8:10.3
8:16.4
concentrated brine where are we going to
dispose of that it’s about as wanted as
8:16.4
8:21.2
nuclear waste because it is very toxic
and very dangerous can’t just dump that
8:21.2
8:27.3
back into the ocean so it doesn’t come
without its cost now it is it has always
8:27.3
8:31.9
historically been extremely expensive
because of energy costs associated with
8:31.9
8:37.2
Desalle you’re starting to see that come
for on a parody with other solutions
8:37.2
8:45.1
like potable reuse but it still lags
behind you know source water or ground
8:45.1
8:49.4
water where you’re just taking it from a
river or a lake but I’m more concerned
8:49.4
8:54.9
about the ramifications it has
historically sadly been the case that we
8:54.9
9:00.1
normally do things
then we look back and go oh yeah that
9:00.1
9:05.6
probably caused that still in America
the average use per person per day is
9:05.6
9:12.3
around a hundred gallons a day of water
so with that is that a reasonable amount
9:12.3
9:15.9
of water or is that something that we
all need to figure out how we can
9:15.9
9:21.7
decrease I think that we can all figure
out how to decrease that number if you
9:21.7
9:29.3
look at EPA they’re setting a standard
for efficient water use of forty five
9:29.3
9:35.2
gallons per person per day so most of
the listeners of Scaling UP! H2O are
9:35.2
9:41.3
dealing with industrial water so water
used to transport heat from one area to
9:41.3
9:46.1
the other or use in some sort of process
what are some of the things that we
9:46.1
9:51.1
should be looking at that can really
help us conserve water yeah absolutely
9:51.1
9:55.3
because this is where we’re seeing a
shift you know our our region my
9:55.3
9:59.2
particular service area has always been
a sort of a bedroom community that we’re
9:59.2
10:03.4
making a ship to more commercial and
industrial users in our service area
10:03.4
10:09.3
we’re really starting to see it impact
our water use and you guys are really I
10:09.3
10:13.8
think you’re the potential leaders for
all of the residential customers so you
10:13.8
10:19.2
have so many options you can take a look
at your processes right typically for
10:19.2
10:24.3
every wet process there is a dry
equivalent and I’m not saying it doesn’t
10:24.3
10:30.5
come with a cost but when you’re looking
at upgrades what is going to be vital
10:30.5
10:36.0
for your listeners is to realize that
water where it was previously an
10:36.0
10:40.2
afterthought because it’s one of the
cheaper utilities you need to start
10:40.2
10:46.5
thinking about okay if I have these
processes and I can do dry cooling or I
10:46.5
10:53.2
can do dry washing of bottles
I may need to enfold that into my cost
10:53.2
10:56.9
for my upgrade because it might not be
the cost of water it might be the
10:56.9
11:01.6
availability of that water and people
maintaining the heating and cooling
11:01.6
11:06.9
systems donner the days where you just
buy the chemicals and you just dump the
11:06.9
11:10.8
water from the cool
tower we’ve got to start increasing
11:10.8
11:14.9
cycles of concentration we’ve got to
start looking at these new technologies
11:14.9
11:20.1
that are coming on for to reduce the
total solids so that you can recycle
11:20.1
11:27.2
more of that water get engineers in have
them evaluate and meter your condensate
11:27.2
11:33.0
line see where that kind of use could be
brought back in and used in some other
11:33.0
11:38.6
process you got to start looking whole
lifecycle of that water there’s no more
11:38.6
11:44.3
time to just be dumping that that reject
water down the drain on this show we
11:44.3
11:48.8
talked a lot about the United States
Green Building Council and also lead and
11:48.8
11:53.9
lead has done a lot to try to promote
that has your department had any
11:53.9
11:59.1
workings with lead
yeah so we participate on several green
11:59.1
12:04.8
building advisory councils so right now
most recently we were working with green
12:04.8
12:11.8
globes and we always work with EPA
WaterSense on their initiatives and we
12:11.8
12:17.5
have worked with the hers folks at
ResNet on the new water rating system
12:17.5
12:24.1
for homes with lead spent a little bit
challenging our governor issued a call
12:24.1
12:29.3
for the state that said we were not
allowed to use lead anymore in the state
12:29.3
12:34.0
of Georgia so though I think they do a
great job and there is still an Atlanta
12:34.0
12:39.1
chapter of the US GBC we have been
working with other Green Building
12:39.1
12:44.5
initiatives right now well Kathy it’s my
hope that our listeners are already
12:44.5
12:49.3
doing their jobs to conserve the water
that they’re treating professionally but
12:49.3
12:54.0
I do think we might be missing the boat
of things that we can do in our homes
12:54.0
12:58.2
and in our offices that can conserve
water so what are some of the tips that
12:58.2
13:02.7
you can give our listeners around that
sure so some of the easiest and the most
13:02.7
13:07.8
assured things you can do are just
change how your older fixtures so if
13:07.8
13:14.8
your business or your home was built
before 1992 there’s potential right
13:14.8
13:20.1
there to just go and purchase new
toilets new aerators
13:20.1
13:24.5
new showerheads new faucets that are
right out of the gate gonna save you
13:24.5
13:29.9
water and you know that’s guaranteed
saving so it’s not behavioral dependent
13:29.9
13:35.1
I do like behavioral change but it isn’t
as reliable as changing out a toilet
13:35.1
13:41.2
they used to use five gallons per flush
that now uses 1.28 that is a hard-wired
13:41.2
13:45.4
savings the same thing is gonna happen
with a showerhead in an aerator and
13:45.4
13:51.7
you’re so fortunate today with the EPA
WaterSense program you now just have to
13:51.7
13:56.8
look for that EPA WaterSense label which
is the water equivalent to Energy Star
13:56.8
14:02.8
and you know that it’s going to save 20%
over other market product and it’s been
14:02.8
14:07.9
independently third-party tested for
performance so that’s the first thing I
14:07.9
14:13.0
would do the next thing and where I
think folks really where the meat of the
14:13.0
14:18.5
savings is but also all the challenges
is in outdoor water use so everybody
14:18.5
14:22.0
wants their business outside to look
beautiful to have these beautiful
14:22.0
14:26.9
gardens in this beautiful grass at least
here in Atlanta yeah and everybody wants
14:26.9
14:31.5
that at home but that comes at a real
water cost and people just don’t
14:31.5
14:38.0
understand irrigation and the technology
for irrigation has been so Wild West for
14:38.0
14:43.6
so long that people just put in really
bad systems they’ve been done by people
14:43.6
14:48.8
who aren’t licensed and don’t really
understand the technology themselves so
14:48.8
14:55.5
there is a lot of opportunity there by
changing out heads get rid of spray
14:55.5
15:01.0
heads where you see them misting off
like that V replace them with targeted
15:01.0
15:06.3
rotator heads on your sprinkler system
that is a really affordable way to
15:06.3
15:13.5
retrofit your sprinkler system outside
just change them stop planting grass of
15:13.5
15:18.6
your business inside the medians in your
parking lots grass and trees they aren’t
15:18.6
15:25.0
meant to grow there use something like
lava rock or River stone something like
15:25.0
15:29.4
that but don’t plant live there it’s
impossible to water those efficiently at
15:29.4
15:33.9
that time and you’re also going to kill
a tree once it comes to maturity
15:33.9
15:37.0
not going to be able to branch out and
grow the way it needs to it will
15:37.0
15:42.9
strangle itself so there’s all these
little options get a WaterSense labeled
15:42.9
15:47.4
irrigation controller that takes
real-life weather data and actually
15:47.4
15:52.4
reads it back to your system so that it
can set exactly how much you need to
15:52.4
15:56.7
water instead of you just guessing how
much you think it needs I got to tell
15:56.7
16:00.9
you this morning it rained a little bit
here in Atlanta and I went by a
16:00.9
16:05.3
neighborhood that was irrigating as the
rain was falling and it happens all the
16:05.3
16:11.1
time happens all the time well Kathy let
me ask you this I know that their
16:11.1
16:15.3
listeners out there that are saying yeah
I know there’s low-flow showerheads I
16:15.3
16:20.0
know there’s low-flow toilets but they
don’t work as good as the stuff that
16:20.0
16:23.2
really puts all that water out there so
how do we change their minds about that
16:23.2
16:28.2
yeah first thing is stop calling them
low-flow so I use the word
16:28.2
16:32.0
high-efficiency because that’s really
what they are they were a low-flow back
16:32.0
16:37.1
in the day that that is very true they
put a flow restrictor in there and they
16:37.1
16:40.7
said this is what we’re going to do
right or they shortened up the tank in
16:40.7
16:44.5
the toilet they said yep it’s gonna
flush but now everything is
16:44.5
16:48.9
high-efficiency so they’ve actually
changed the whole mechanism so let’s
16:48.9
16:52.7
talk about showerheads it’s kind of my
pet peeve I don’t want to run around the
16:52.7
17:01.2
shower to get wet you they now take
showerheads and it adds air to the water
17:01.2
17:07.2
so that you get the equivalent amount of
pressure for a fraction of the volume of
17:07.2
17:11.2
water it’s no longer putting a
restrictor in there it’s actually taking
17:11.2
17:16.3
a mixing air into the water through the
mechanism of the showerhead and so you
17:16.3
17:21.4
maintain the pressure you still get that
sensation but you’re using a fraction of
17:21.4
17:25.6
the water well Kathy you of course work
for the municipality and I’m sure people
17:25.6
17:31.0
have blamed you for sending out or in
your case buying and sending out water
17:31.0
17:35.0
that’s not of the best quality and of
course we all know Atlanta has great
17:35.0
17:40.1
drinking water so when a customer calls
about that somebody has a complaint
17:40.1
17:45.0
about water quality what do you guys do
with that yeah we so first of all we
17:45.0
17:48.7
take that really serious
because we’re providing an essential
17:48.7
17:54.0
life resource so we listen to the
customer we ask some questions
17:54.0
17:58.8
you know first we want to see are we
getting are we the water system getting
17:58.8
18:03.7
numerous complaints that are similar and
in similar geographic location because
18:03.7
18:08.0
then that helps us say oh this could be
an issue with us and then we start
18:08.0
18:14.1
troubleshooting from our wholesaler and
our distribution system but most of the
18:14.1
18:18.7
time when I start talking to customers
we haven’t gotten other complaints if
18:18.7
18:25.0
we’re not seeing a problem and we’ve had
off contact with our wholesaler 99% of
18:25.0
18:30.6
the time the issue is a private plumbing
issue and there’s a lot of things in the
18:30.6
18:35.7
home that can actually affect the
drinking water quality once it goes
18:35.7
18:40.7
through our meter and into that private
plumbing system so then I try to help
18:40.7
18:45.5
customers troubleshoot what might be
going on at home what are some examples
18:45.5
18:50.0
of some things that could cause bad
water quality in the home or office or
18:50.0
18:56.5
so sometimes a customer will call and
say oh my God my water it smells so bad
18:56.5
19:00.4
when it comes out of the pipe it smells
like rotten eggs or it smells like a
19:00.4
19:04.8
chemical most of the time I’ll talk to
that customer and I’ll say have you done
19:04.8
19:09.4
any work around your home recently have
you painted anything have you gotten new
19:09.4
19:13.0
carpet have you done anything like that
and they’ll say well yeah well what
19:13.0
19:21.0
people don’t realize is that water will
react with those aerosolized VOCs coming
19:21.0
19:27.3
off a carpet and paint and it will cause
that smell in their water so that’s a
19:27.3
19:33.1
common one that we get another common
one we get is a blue cast to their water
19:33.1
19:39.5
that is generally an issue with copper
so it could mean that their copper pipes
19:39.5
19:45.3
have built up in our beginning to break
down so it can be of an alert to
19:45.3
19:51.1
plumbing another thing we hear a lot is
there’s white specks in my water that is
19:51.1
19:56.2
typically two things one if they’re I
always tell them 10 do they break up in
19:56.2
20:01.2
your hand if they break up in their hand
that’s generally a calcium deposit and
20:01.2
20:06.3
so the simplest way for people to treat
those is to remove their air Raiders on
20:06.3
20:11.8
their sinks and showerheads and just use
a little toothbrush and just brush them
20:11.8
20:16.5
out it just calcium is in our drinking
water and it just means that it has
20:16.5
20:21.1
accumulated there behind the aerator
they don’t want to clean it out aerators
20:21.1
20:26.5
or cheaper cob water gives out free
aerators to our customers that are high
20:26.5
20:32.0
efficient and will send those to the
customer so that’s a simple fix if the
20:32.0
20:37.7
white material doesn’t break down there
most likely culprit is that their water
20:37.7
20:43.0
heater is actually about to go and that
that is their dip to breaking down
20:43.0
20:48.7
inside the water particularly if they
only see that in the hot water so those
20:48.7
20:54.3
are a few things that we see we do tell
customers you know always a best
20:54.3
20:59.5
practice right you drink and you cook
with cold water because anything that
20:59.5
21:04.2
might be breaking down inside your pipes
anything that you would worry about
21:04.2
21:09.8
would be exponentially worse in hot
water so you can bathe in hot water
21:09.8
21:14.8
shower in hot water but for the potable
water we always say use cold water and I
21:14.8
21:18.7
always say if you’ve been away from the
home for a period of time flush your
21:18.7
21:24.3
pipe before you start to use that water
just turn it on let it run a little bit
21:24.3
21:28.6
and just clear it and get some fresh
water in there because when water sits
21:28.6
21:34.1
it’s chlorine dissipates so that means
it’s more likely than it could collect
21:34.1
21:38.6
bacteria or something like that in the
water so it’s just a best practice
21:38.6
21:43.0
safety procedure Kathy we’re hearing
more and more about Legionella and of
21:43.0
21:48.8
course ASHRAE 188 which is up in New
York demanding that buildings do certain
21:48.8
21:53.0
things to control the spread of
legionellosis what are the local
21:53.0
21:58.0
municipalities doing about that so that
is a good question so as you know this
21:58.0
22:04.0
hasn’t been as big an issue in Atlanta
but we have been discussing it we have
22:04.0
22:10.3
not made the ASHRAE standard we are not
actively enforcing any additional
22:10.3
22:16.1
reporting requirements
or BMPs on cooling tower maintenance at
22:16.1
22:21.8
this time is something that we pay
attention to but we also feel that at
22:21.8
22:27.2
this time our at least from Cobbs
standpoint our industrial customers our
22:27.2
22:32.9
customers maintaining cooling towers are
following best practices and they’re not
22:32.9
22:39.7
having an issue with legion OSIS at this
time so as a person who treats cooling
22:39.7
22:44.5
towers what advice could you give to me
to make sure I’m doing the best
22:44.5
22:49.6
practices according to what you’ve seen
yes I mean a lot of the same things we
22:49.6
22:52.5
talked about with the efficiency right
you need to be working hand in glove
22:52.5
22:58.1
with your chemical supplier right you
need to be doing all the appropriate
22:58.1
23:03.9
testing that’s required and making sure
you’re following your chemical and your
23:03.9
23:07.5
maintenance schedule that you already
have in place
23:07.5
23:13.6
you can’t ignore those things you also
need to make sure I do think that it’s a
23:13.6
23:19.5
value to make sure that your metering
and testing that water in the cooling
23:19.5
23:24.4
tower on a regular basis and if you need
to bring an engineer and have them
23:24.4
23:28.8
review the system and make sure that
you’ve got a system that is both
23:28.8
23:33.9
efficient and potentially safe and that
you don’t have any water that’s sitting
23:33.9
23:38.9
there any leaks where you’re concerned
about them aerosolizing and causing
23:38.9
23:44.7
problems it’s common sense we find that
our industrial and commercial customers
23:44.7
23:49.8
they’re the ones we can give a little
leeway to in terms of even when gray
23:49.8
23:55.9
water rules passed here in Georgia we
cob immediately said we won’t let
23:55.9
24:00.3
residential customers put in gray water
systems but we will let our commercial
24:00.3
24:03.8
and industrial customers because it’s
been our experience that those
24:03.8
24:09.9
professionals really take the extra step
they follow their protocols they do what
24:09.9
24:14.1
they need to do in order to maintain
their systems whereas we don’t find that
24:14.1
24:18.4
as much with residential customers it
becomes burdensome and technical and
24:18.4
24:22.1
they lose themselves in those kind of
maintenance issues
24:22.1
24:28.1
Kathy you recommend that the industrial
clients test for Legionella yes so let’s
24:28.1
24:32.8
just be honest
from a self-preservation standpoint I
24:32.8
24:37.3
would test early Janelle even if they’re
doing everything they’re supposed to do
24:37.3
24:42.7
something can happen and yet they will
be covered by having that test and they
24:42.7
24:47.5
will also be forewarned right what if
something is going on even if you are
24:47.5
24:52.2
practicing all of your B impedes what if
one of your chemicals turns out to be
24:52.2
24:56.9
ineffective yeah without a test the only
way you know is when there’s an incident
24:56.9
25:03.8
and nobody wants that that’s not the
ideal time to find that out me we’re the
25:03.8
25:09.1
same water we’ve in drinking water we
feel the same way right you there are
25:09.1
25:15.0
tests that we have to do by law but we
tell our wholesaler and cob water within
25:15.0
25:18.8
the distribution system do additional
tests we’re not required to do because
25:18.8
25:24.5
it’s a standard for water with that
we’re trying to achieve here this is an
25:24.5
25:29.3
essential life need so we’re gonna go
the extra step I think the industrial
25:29.3
25:34.8
and user and steward of that water it’s
the same kind of ethic well Kathy this
25:34.8
25:39.4
has been great you’ve definitely changed
a lot of minds we don’t say low-flow
25:39.4
25:44.3
anymore we say high-efficiency and
hopefully that paradigm will allow us to
25:44.3
25:49.7
save lots and lots of gallons in our
homes and businesses but let’s say
25:49.7
25:53.9
there’s somebody that’s just tuning in
right now what’s the one thing that you
25:53.9
26:00.5
want to make sure that they get from
this podcast that having clean water and
26:00.5
26:04.9
a sufficient supply limit is a
partnership between us and them
26:04.9
26:10.2
so if you do your part and you maintain
your home plumbing system and you are as
26:10.2
26:13.7
efficient with that water as possible
then we’ll do our part to make sure we
26:13.7
26:18.9
protect your supply and make sure the
water we deliver to you is awesome Kathy
26:18.9
26:23.6
thanks so much for coming on Scaling UP! H2O Thank You Trace I really appreciate
26:23.6
26:29.8
it Kathy thanks so much for coming on
Scaling UP! H2O I know a lot of us had
26:29.8
26:36.1
heard a similar message to this before
all of us have might not ever heard it
26:36.1
26:42.1
before my hope is that we all take at
least something and do something with it
26:42.1
26:48.2
what is the one small thing that we can
put into action that we learned or we
26:48.2
26:52.8
were reminded of today that we’re going
to go back to our offices or we’re gonna
26:52.8
26:59.1
go back to our homes and we are going to
be part of the solution and folks this
26:59.1
27:04.2
stuff actually pays you back because as
you’re using less you’re paying for less
27:04.2
27:10.7
so there is a definite ROI on this when
we talk about your cooling and heating
27:10.7
27:17.7
systems that use water you all know that
my passion is water treatment and I
27:17.7
27:23.0
truly believe that we were the original
green industry before anybody was
27:23.0
27:30.1
talking about being green water has been
cheap for so long and a lot of people in
27:30.1
27:36.1
past days would just use once-through
systems water would come in it would
27:36.1
27:40.5
transfer its heat and it would just go
down the drain or spill down the river
27:40.5
27:45.7
or wherever it was going and nobody
really cared about it well then somebody
27:45.7
27:53.8
came by and said hey we can use that
water more responsibly more cheaply and
27:53.8
27:59.8
make sure that we’re not using any more
water than we need to and that person
27:59.8
28:03.6
was a water treat
they said that we can concentrate up
28:03.6
28:09.1
this water to make the system more
efficient and then we know how to
28:09.1
28:15.0
maximize the cycles of concentration or
my preferred term the concentration
28:15.0
28:21.3
ratio so we can get the most mileage out
of that water before it’s released and
28:21.3
28:27.2
folks there’s even things that we can do
when we release that water so I’m hoping
28:27.2
28:33.2
that the Scaling UP! Nation will take a
moment and realize how valuable water is
28:33.2
28:41.7
as a resource and we as industrial water
treaters have so much that we can do to
28:41.7
28:46.2
make sure that we are conserving this
valuable resource as
28:46.2
28:52.5
much as we possibly can folks I hope
you’ve enjoyed this water saving issue
28:52.5
28:58.9
of Scaling UP! H2O of course without
water we would not have our job I would
28:58.9
29:04.4
not have this podcast and you would not
be listening to me in your car so think
29:04.4
29:09.2
about how awesome water is and think
about what you are going to do to get
29:09.2
29:12.9
the most mileage out of your accounts
and how you’re going to conserve your
29:12.9
29:18.5
use of this resource folks I can’t wait
to come to you next week on Scaling UP! H2O
29:18.5
29:24.1