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Kiss, Bow, or Shake Hands, 2nd Edition: The Bestselling Guide to Doing Business in More Than 60 Countries Paperback – Illustrated, July 24, 2006

4.6 4.6 out of 5 stars 742 ratings

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Your Passport to International Business Etiquette

The most authoritative and comprehensive text of its kind,
Kiss, Bow, or Shake Hands, 2nd Edition is your must-have guide to proper international business protocol. With countries such as China and India taking on a more significant role in the global business landscape, you can't afford not to know the practices, customs, and philosophies of other countries.

Now fully revised, updated, and expanded with over sixty country profiles,
Kiss, Bow, or Shake Hands, 2nd Edition provides invaluable information on how to handle common business interactions with grace, respect, and an appreciation for different cultures.
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Editorial Reviews

About the Author

Terri Morrison has coauthored five books on intercultural communications, hundreds of articles, and several databases with Wayne A. Conway—all of which are available at KissBoworShakeHands.com. Terri Morrison also offers keynote seminars on intercultural communications, which range from one to three hours. These highly informative, entertaining, and interactive presentations can be customized for specific industries, countries, and regions of the world. A speaker video, biography, and references are available at TerriMorrison.com.

Product details

  • Publisher ‏ : ‎ Adams Media; 2nd edition (July 24, 2006)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 608 pages
  • ISBN-10 ‏ : ‎ 1593373686
  • ISBN-13 ‏ : ‎ 978-1593373689
  • Item Weight ‏ : ‎ 2.31 pounds
  • Dimensions ‏ : ‎ 1.54 x 7.01 x 9.09 inches
  • Customer Reviews:
    4.6 4.6 out of 5 stars 742 ratings

About the author

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Terri Morrison
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Thank you for considering purchasing one of our books on Amazon.com. They include "Kiss, Bow or Shake Hands®: The Bestselling Guide to Doing Business in More Than Sixty Countries*," "Kiss, Bow, or Shake Hands®: Courtrooms to Corporate Counsels" (A Bestselling ABA / SIL book), "Kiss, Bow or Shake Hands®: Sales & Marketing," "D & B’s Guide to Doing Business Around the World," and more.

A Digital Kiss Bow or Shake Hands® is now available for corporations, legal firms, higher educational institutions, and governments! Please visit www.getcustoms.com to see a free demonstration of #Germany.

I love conducting keynotes, workshops, and seminars. If you would like a list of topics I cover, please email me directly at TerriMorrison@getcustoms.com or call 610.725.1040. Twitter @KissBowAuthor www.TerriMorrison.com

*Kiss, Bow or Shake Hands® has sold over 475,000 copies, is a Library Journal "Best Business Book", and is one of Inc. Magazine’s “7 Best Books on How to Negotiate!”

Your intercultural perspectives are always welcome. Whether your experiences support or diverge from our data, please feel free to contact me with your feedback.

Customer reviews

4.6 out of 5 stars
742 global ratings

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Customers say

Customers find this book provides a good overview of the topic and provides useful information for doing business internationally. They find it informative and enjoyable to read, with an easy-to-understand writing style and concise content. Readers appreciate the reasonable accuracy and reliability of the information. However, opinions differ on the country coverage - some find it comprehensive while others feel it lacks depth.

AI-generated from the text of customer reviews

97 customers mention "Information quality"94 positive3 negative

Customers find the book provides useful information about cultures and customs. They find it encyclopedic in nature, providing a concise overview of each country. The book is helpful for working with people from different countries and for understanding how our countries are viewed around the world. It covers minute details about culture and traits that are not found in talk shows or polished.

"Gives a great basic idea of entrepreneurial ideas. Allows professionals to settle in by understanding basic culture." Read more

"...This book is super helpful." Read more

"Very informative, if you travel the world it’s a great resource." Read more

"...The book is great in that it consolidates a lot of information in a small number of pages...." Read more

54 customers mention "Value for money"54 positive0 negative

Customers find the book useful and enjoyable to read. They say it's a great book for people who deal with people from all over the world or those who travel. The book is informative, easy to understand, and entertaining at times. It provides valuable information for anyone traveling for business or pleasure.

"...Even if you are not working with foreign clients, it is an interesting book and you can learn so much about other peoples and their customs...." Read more

"...The book is great in that it consolidates a lot of information in a small number of pages...." Read more

"Love this book it provides you with great information when doing business internationally." Read more

"...for private and commercial endeavors for some countries, this is great, handy reference...." Read more

8 customers mention "Reading ability"8 positive0 negative

Customers find the book easy to read and well-written. They appreciate the concise writing style and find it a good way to practice reading skills in English.

"...This book is EASY TO READ, ENTERTAINING, FUNNY AT TIMES and last but not least ACCURATE!" Read more

"...bought this book to give me some background, but also practice their reading skills in English, while discussing something they know--their own..." Read more

"...in nature, while maintaining a facility and conciseness in the composition of the book...." Read more

"...Excellent and it’s writing and also great protocol of what is expected with the nations of a different culture." Read more

7 customers mention "Accuracy"7 positive0 negative

Customers find the book's country overview reasonably accurate and reliable.

"...And i found it quite accurate (both in positive and not so positive aspects of my culture). Then i read the US chapter, again, quite accurate...." Read more

"...It provides insights on other cultures that are quite accurate...." Read more

"Pretty reliable information when verifying it with people from these countries." Read more

"...It gives you a nice country by country overview that is reasonably accurate. This is not an in-depth country analysis book." Read more

7 customers mention "Country overview"4 positive3 negative

Customers find the book provides a nice country-by-country overview with reasonable accuracy. It's tabbed by country, which is handy, and covers an impressive number of different countries. However, some readers feel it lacks depth and leaves you with a shallow list of cultural idiosyncrasies that may or may not apply.

"...It provides a concise overview, about 5 pages per country - tabbed by country, which is very handy, with current and relevant cultural do's and dont..." Read more

"...It leaves you with a shallow list of cultural idiosyncrasies that may or may not be applicable...." Read more

"...The number of different countries covered is impressive." Read more

"...It gives you a nice country by country overview that is reasonably accurate. This is not an in-depth country analysis book." Read more

Top reviews from the United States

  • Reviewed in the United States on September 4, 2024
    Gives a great basic idea of entrepreneurial ideas. Allows professionals to settle in by understanding basic culture.
  • Reviewed in the United States on December 10, 2024
    This book was recommended by a colleague of mine who also travels internationally for business. It’s been a game changer with knowing the local customs prior to doing business there. This book is super helpful.
  • Reviewed in the United States on January 6, 2010
    This book was absolutely interesting. Since I had been in the real estate business and we had many foreign buyers interested in real estate in this area, you need to know the proper etiquette when working with them to find a house or commercial building. This book has it all.

    A copy should be sent to the President since he doesn't seem to know how and when to book, or it should be sent to the WH protocol office.

    Something as simple as a "thumbs up" which means okay to us, means something else to many foreign people. Gestures, conversational tips, hand shaking, clothes that you are wearing. In one country they will put down what you are wearing -- in jest.

    Even if you are not working with foreign clients, it is an interesting book and you can learn so much about other peoples and their customs. It also teaches you what to expect as to how they treat and think about us. Some did not like dealing with a female real estate associate, so I would have to work through a male associate -- and of course share my profits!

    Fascinating read!
    4 people found this helpful
    Report
  • Reviewed in the United States on August 8, 2024
    I needed a gift for an employee who was taking on global responsibilities. This book is a great add to his bookshelf
  • Reviewed in the United States on July 31, 2023
    Very informative, if you travel the world it’s a great resource.
  • Reviewed in the United States on February 8, 2013
    Just make sure this isn't the ONLY resource you consult before doing business internationally. The book is great in that it consolidates a lot of information in a small number of pages. It understandably has to make some generalizations, though, so make sure you do additional research. I use this book primarily before traveling for business to Hispanic countries, and it has been a great resource.
    2 people found this helpful
    Report
  • Reviewed in the United States on March 13, 2020
    Excellent for anyone or everyone wishing to visit any of the listed countries as well as a great tool to see how
    our countries are perceived around the world. We are now getting to be more global for sure. The future lies on getting better at using our world partners. Quite interesting to see how other cultures deal with body and literal language. Book was in excellent physical condition too--Thank you Amazon.
    One person found this helpful
    Report
  • Reviewed in the United States on November 15, 2022
    I’ve used this author’s work for nearly 20 years now— great resource for a social studies class
    One person found this helpful
    Report

Top reviews from other countries

Translate all reviews to English
  • This was written 1997 and has not been updated since. Things has changed.
    2.0 out of 5 stars Completely outdated
    Reviewed in Sweden on May 30, 2024
    As said, this was written 1997 and has not been updated since, a lot of things has changed. Don not recommend.
  • Amazon Customer
    5.0 out of 5 stars Read to wander!
    Reviewed in India on April 22, 2021
    Excellent book for those seeking to work with cross border stakeholders and drive successful business outcomes.
  • Andre Gois
    5.0 out of 5 stars Ótimo para consulta
    Reviewed in Brazil on January 15, 2019
    Baseado no que li dos países que eu conheço, acredito que esse livro consiga descrever mesmos os costumes de cada país relacionado. O texto sobre o Brasil, apesar de alguns pontos que não batem, tem um acerto muito grande!
    Serve muito como consulta quando for visitar ou fazer negócio como representantes desses países.
    O texto de cada país também inclui uma parte da história do mesmo, o que ajuda a entender um pouco mais sobre o contexto como um todo.
  • Joya
    5.0 out of 5 stars Need it!
    Reviewed in Canada on November 7, 2018
    Love it
  • Mario
    5.0 out of 5 stars Outdated
    Reviewed in Mexico on September 9, 2017
    Read it first time in 2008 for a masters' degree. Thought this edition was going to have more updates. For general info it's ok but corporate culture is changing so fast that some facts seem obsolete