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Tag: Operations

Posted on October 17, 2025October 9, 2025

446 Leveraging the Culture Index for Business Success with Danielle Scimeca and Conor Parrish 

How do you make “right person, right seat” a repeatable system—not a hope?  Fact Water Co’s Danielle Scimeca (President) and returning guest Conor Parrish (Chief Growth Officer) share how the …

Continue reading “446 Leveraging the Culture Index for Business Success with Danielle Scimeca and Conor Parrish “

Posted on January 27, 2023September 28, 2023

292 The One About the Customer Experience Engine

Some companies are legendary brands. They set the standard for their category and have raving fans, not just regular customers. And these companies make this happen year after year. In …

Continue reading “292 The One About the Customer Experience Engine”

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The podcast where we scale up on knowledge, so we don't scale up our systems.

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