Scaling UP! H2O

69 Transcript

The following transcript is provided by YouTube. Mistakes are present. To hear the podcast episode, click HERE.

0:08.0

0:12.4

Welcome to Scaling UP! the podcast for
water treaters by water treaters where

0:12.4

0:15.8

we’re Scaling UP! on knowledge so we
don’t Scaling UP! our systems

0:15.8

0:22.7

Hello Scaling UP! Nation, Trace Blackmore
here Happy 2019! Can you believe we are

0:22.7

0:30.5

in the third week of 2019
where did 2018 go well it has gone and

0:30.5

0:38.8

went and now three weeks of 2019 have
come and gone and I am so impressed by

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0:45.3

how many people have responded back to
my earlier podcast where I have asked

0:45.3

0:51.2

the Scaling UP! Nation to come up with
goals for this year that are going to

0:51.2

0:56.7

make you better as a person better as a
water treaty making the industry better

0:56.7

1:01.2

and of course that spirals and makes
everything that we touch better when we

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1:05.5

get better so many people have reached
out to me and said that they were doing

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1:10.9

that very thing so I really want to
thank you for letting me know about that

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1:16.4

and I’ve also received several questions
already this year

1:16.4

1:22.0

around how people can do better with
goal-setting so we’re gonna continue our

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1:28.0

theme in this pinks and blues episode
and I’m gonna answer the questions that

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1:33.7

people have written into me to ask
specifically about goal-setting

1:33.7

1:41.1

our first listener writes in how do I
make 2019 better than 2018 what am I not

1:41.1

1:48.0

seeing that can help me complete that
goal so I think I mentioned a lot of

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1:52.6

this on my first episode so it might be
repeated but since this person asked

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1:58.9

this question I’m going to go ahead and
answer it so did you celebrate the

1:58.9

2:04.4

accomplishments of last year and a lot
of us the last person that we celebrate

2:04.4

2:09.7

is ourselves and there is so much value
in that if you think about all the

2:09.7

2:15.1

things that you did in order to
accomplish the things that you did last

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2:18.6

year
you made a plan well before you even

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2:23.6

made a plan you said I want to
accomplish this and then you looked at

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2:30.4

all of things that you had to do in
order to accomplish that and you made a

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2:37.7

plan in order to get that done you then
completed that plan which completed that

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2:44.0

goal and you need to take time and
celebrate that now the key thing that

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2:49.7

happened there is that you planned
around your life and that’s why I think

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2:55.6

most plans fail I think some plans fail
because people really don’t explore what

2:55.6

3:01.2

the cost is to get a certain goal to
come true what actually has to happen

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3:06.3

what are all the steps in order for me
to complete that goal but people also

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3:12.4

don’t realize that when you’re going to
do something different in order to get

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3:17.2

something done otherwise you would have
had it done already you have got to do

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3:23.6

different things so what are all the
things that have to change in order for

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3:29.5

you to accomplish that goal now the ones
that you celebrate it because you did

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3:35.9

well ask yourself what I have done these
things anyway and they really weren’t

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3:40.3

goals and if they were those probably
aren’t good ones to look at for life

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3:45.9

lessons but if they fit the smart
timeline that we talked about on the

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3:52.1

episode two weeks ago and they fit all
those items and you were able to get

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3:58.5

that done even with the trials and
tribulations of everyday life you really

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4:03.0

accomplished something and look at all
the things that you did in order to make

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4:08.8

that work that is you working within
your life with all the things that are

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4:14.0

coming up and being able to still
accomplish that goal if you can figure

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4:19.8

out what you did with that you can now
apply how you successfully tackled that

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4:24.7

goal with your new goals that you’re
trying to come up with for this year and

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4:29.0

folks I don’t recommend that you just
come up with one goal for the year

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4:35.3

I recommend that you come up with a new
goal every quarter every 90 days you are

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4:40.9

really taking something major in your
life and you are achieving that now

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4:45.1

maybe that’s a huge goal and you have
pieces of that each and every quarter or

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4:51.3

each and every month that are achieving
that ultimate goal but if you look at I

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4:57.4

have an entire year to complete this one
goal most people won’t even start on it

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5:03.4

until December and it’s too late by then
so don’t let the calendar fool you try

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5:07.2

to make sure that you’re taking
advantage of all the time that you have

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5:12.1

within the year and the way I found that
makes it really easy for me to do that

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5:18.0

is for me to do quarterly goals now the
flip side on what I said earlier is what

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5:23.1

happens when we don’t accomplish goals
and a lot of us we feel bad we feel like

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5:29.7

a failure well folks don’t feel like a
failure use that experience to teach you

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5:35.4

what you need to know about yourself
about your life about getting that goal

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5:43.2

achieved and rework that based on what
life taught you everything we do is a

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5:50.1

lesson if we care to sit down and learn
it so if we did not get one of our goals

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5:56.4

accomplished and it’s still something we
want to do the plan that we had was not

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6:00.8

realistic it didn’t account for our
day-to-day it didn’t account for our

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6:05.4

family life it didn’t account for other
things that were going on we have to

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6:11.3

account for those things and then see if
we can still do those goals and plan

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with that in mind so I hope you can use
whatever experience that you had to help

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6:23.1

you get those goals accomplished now I’m
just thinking I mentioned the smart tool

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6:27.0

a couple of weeks ago there’s some
people listening that may not have heard

6:27.0

6:31.7

that episode so smart it’s real easy
it’s an acronym it stands for specific

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6:37.4

measurable achievable relevant and
time-bound if you didn’t hear that

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6:42.2

episode that’s episode 67 you can go
https://scalinguph2o.com/67

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6:48.3

or your favorite podcast app and
it’s episode 67 where I talk about that

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6:52.9

I created it downloadable for you to
make that very easy for each one of your

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6:57.2

goals you can print one of those items
out so maybe using that tool will help

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7:01.6

you accomplish your goals this year
another listener writes in and says

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7:06.8

trace one of my goals is to read more
can you please share your recommended

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7:11.8

reading list with the Scaling UP! Nation
well nation there is nothing that I

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7:17.4

would rather do than to share my
recommended book list and as you know I

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really enjoy reading I don’t have time
to read a lot of the things that I read

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7:27.6

are actually read to me on audible and I
love that so many people in the

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7:31.2

Scaling UP! Nation have contacted me and
said thank you so much for letting me

7:31.2

7:35.9

know about audible I’m able to read
again and I’m able to do it within the

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7:41.2

day-to-day of driving to a customer
location and thank you so much for that

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7:46.0

so I thank you for letting me know that
by the way if you don’t have audible I

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7:50.0

can get you a free month in a free book
on audible by going to https://scalinguph2o.com/audible

7:50.0

7:56.5

and that’s a
risk-free way for you to try that out

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8:01.1

and again that is one of the tools that
has helped me tremendously I can’t tell

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you how many topics that I have used on
this show because of something that I

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have read so if I wasn’t able to read
all that I do I would not be able to

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8:16.6

fulfill a lot of the topics that we’ve
talked about especially last year so if

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you go to the https://scalinguph2o.com/resources web page
and you go to the resources tab and you

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8:28.9

click on resources you will see top
picks these are my top reading picks and

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8:33.7

I’ll go ahead and tell you that my top
few books of course no surprise to

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8:37.6

anybody that listens to the show my top
pick is the 7 Habits of Highly Effective

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8:43.3

People by dr. stephen r.covey my next
pick is turn the ship around

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8:48.6

that was by captain David Marquis of the
United States Navy he was on the program

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8:54.7

last year and then the five dysfunctions
of a team by Patrick Lencioni really

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8:58.0

teaches you
a fable format he makes up characters

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9:05.1

and teaches you how to work within a
team and how to really get a team firing

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9:09.9

on all cylinders it’s one of the best
team-building books that I have ever

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9:16.0

read and then that’s followed by good to
great by Jim Collins and that was a book

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9:20.7

that was recommended to me by one of my
business coaches and that just talks

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9:26.1

about why great companies went from good
companies to great companies and of

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course you can emulate that whether you
own your own company or you are working

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9:35.9

within a company that’s followed by the
advantage the advantage is another

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9:40.2

patent Lencioni book and it’s one of his
books that he put together to how to

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book no fables included in that it’s
just all the meat and potatoes of what

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9:51.2

you need to do and he combines about
five or six of his books within that one

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9:56.7

book it’s a real compact read lots of
lots of action items for you to do with

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10:01.0

that and then the last one I’ll share
with you is traction and traction if you

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10:07.0

own a company is a way that you can run
all your meetings all of your

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10:12.0

interactions with your customers with
your employees and as I told the Scaling

10:12.0

10:16.3

UP! Nation before you know my father
taught me water treatment he did not

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10:20.9

teach me anything about running a
business and for those of you out there

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10:26.1

that run a business you know that
running a business you know something

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10:29.8

today and you learn something new that
teaches you what you did yesterday was

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10:36.3

totally wrong so this book allows you to
use a system that you can put together

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10:41.0

and there’s a lot of free tools online
around traction or iOS the entrepreneur

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10:45.7

operating system or you can work with a
facilitator to help you put that

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10:49.7

together anyway I’ll get back to the
book the book is called traction and

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10:56.1

that’s by Gino Wickman now there’s over
30 books on my recommended picks list

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11:02.9

and these are the top 32 books that I
feel really made me a better person a

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11:07.9

better business owner a better manager a
better friend a better spouse a better

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11:11.0

salesperson
I can continue with that list but I

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11:16.9

can’t think of anything else so I hope
that list helps you and thank you very

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11:21.8

much for asking that question
my last question comes from another

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11:27.4

listener and it sounds like they’re
having some issues with goal-setting and

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11:31.4

again that’s our theme this month so
when it comes to goal-setting I never

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11:37.2

get anything completed that I set out to
my job keeps me so busy that I have

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11:43.6

given up even trying to create goals I’m
stuck I’m frustrated what should I do I

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11:47.5

feel like this has turned into some sort
of self-help show but I’m ok with this I

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11:51.1

think I’m up for the task
and I really appreciate you writing in

11:51.1

11:57.8

this question so my first piece of
advice to you is don’t feel alone I know

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12:02.9

especially in our job when we’re
isolated going from customer to customer

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12:08.5

we can feel like we are an island and
the first piece of advice is don’t feel

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12:13.8

that way you are not the only person
with this issue and if anybody has ever

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12:20.3

told you that they have never felt this
way I promise you that they are lying so

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12:26.7

don’t feel alone and then don’t give up
because when you set goals you’re

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12:31.5

thinking what is going to make my life
better what is gonna make me do my job

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12:36.0

better what is going to make it easier
when I do my job how am I gonna get

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12:41.5

myself recognized for promotion how am I
gonna show the customer how much I am

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12:49.7

valuable to them and you do that by
setting goals making sure that they can

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12:54.4

get accomplished the goals that we just
talked about are going to make you

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12:59.8

better they’re going to make you happier
when you accomplish things like this

12:59.8

13:06.4

things that you deem that are valuable
in your life I promise your life will

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13:12.4

get better and this helps every aspect
of your life this helps every

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13:17.4

interaction that you have this helps
your relationships this helps your

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13:21.4

confidence this helps your self-esteem
it will help

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13:27.9

everything that you touch because you
came up with a particular goal or

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13:32.4

several goals that will allow you to be
better will allow you to make the

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13:36.8

industry better will allow you to make
your life better and then you accomplish

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13:41.7

that so all this sounds great right so
how do I give you some handles where you

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13:47.2

can actually pick this advice up and do
something with it and I was really

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13:52.4

looking at this question and I wanted to
make sure that I answered it correctly

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13:57.9

because I know how depressing it can be
when we have a list of goals and we

13:57.9

14:03.4

didn’t accomplish any of those and when
we try to set goals again we’re just

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14:06.8

thinking well I’m just not going to
complete these as well so I wanted to

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14:10.6

make sure I did a really good job
answering this question and I’m actually

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14:17.4

borrowing what I heard from a conference
that I went to earlier this year it was

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14:22.1

chick-fil-a puts on a conference every
year here in Atlanta it’s called

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14:27.3

Leadercast and they have all of these
different business people come in and

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14:33.3

talk to business owners and they talk
about items that will make you better at

14:33.3

14:38.7

business better at life and one of the
people that spoke is actually the head

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14:46.6

pastor of my church Andy Stanley and he
spoke so well to this issue I’m gonna

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14:52.6

borrow what Andy told the audience so he
gave us three things and I thought that

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14:57.3

these were huge so number one is and
before I even get into these these are

14:57.3

15:03.9

commitments that you have to make to
yourself and these will help you through

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15:09.4

exactly the issue that you addressed
from your question so number one is I

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15:16.3

will not lie to myself even when the
truth makes me feel bad about myself now

15:16.3

15:21.3

that sounds a little bit weird but think
about what he’s saying there there are

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15:27.0

so many positive affirmation things that
we hear and we’ve got to visualize all

15:27.0

15:32.7

this positivity but we also need to
realize what

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is telling us and we also need to
realize that life is about decisions and

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15:44.5

we are a product of every decision that
we make and if we are not where we want

15:44.5

15:51.1

to be we simply have nobody else to
blame but ourselves and if we are not

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15:56.0

realizing that those decisions are not
allowing us to get where we want to get

15:56.0

16:01.7

we are simply lying to ourselves so
again number one is I will not lie to

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16:09.0

myself even when the truth makes me feel
bad about myself I am going to own up to

16:09.0

16:15.2

reality I’m gonna see what life is
teaching me and if I don’t like that I’m

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16:22.1

gonna use that as a lesson to change and
get the results that I want number two

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16:30.5

is I will prioritize what I want most
over what I want now again everything we

16:30.5

16:36.6

do is a compilation of all of the
decisions that we make and if we are not

16:36.6

16:42.1

getting done what we said was most
important to us we are not making the

16:42.1

16:46.8

right decisions so what happens if we
made a plan for a particular goal and

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16:52.7

then in the moment of choice when it is
time to work that plan and we choose

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16:57.5

something else that’s right in front of
us we are not making the right decision

16:57.5

17:03.6

to do what is most important to us we’re
simply doing what’s most popular or what

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17:08.1

is in front of us right now so simply
what he’s saying is we have to

17:08.1

17:16.5

prioritize what we decide to do the last
one he says and this one is so important

17:16.5

17:22.8

and I would definitely not be where I am
now without taking the number-3 advice

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17:27.6

and I definitely would not be growing to
where I want to grow without taking the

17:27.6

17:31.8

advice and you’re now wondering well
what is the advice well number three was

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17:38.1

I will not lead myself by myself
folks I have told you so many times that

17:38.1

17:43.3

I feel that I’m at the level that I am
as a water treaty because of the people

17:43.3

17:47.3

that decided
they wanted to invest their time into me

17:47.3

17:53.2

because of that I am a better person
because of that I try to pay that

17:53.2

17:58.3

forward and I mentor other people so
they can do the same thing but you can’t

17:58.3

18:03.4

do life by yourself you can’t do water
treatment by yourself and folks you

18:03.4

18:10.4

cannot accomplish your goals by yourself
you need at the very least to have

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18:16.3

somebody else involved so they can hold
you accountable but they’re also gonna

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18:21.7

help you along the way so I really like
these notes that I took from Andy

18:21.7

18:25.0

Stanley’s message from chick-fil-a
Leadercast I’ll give them to you one

18:25.0

18:28.5

more time because I like them so much
number one is I will not lie to myself

18:28.5

18:33.3

even when the truth makes me feel bad
about myself number two I will

18:33.3

18:40.0

prioritize what I want most over what I
want now and number three is I will not

18:40.0

18:48.0

lead myself by myself so I hope that
this answer to your question one makes

18:48.0

18:53.6

you feel better about why you did not
get some of the goals accomplished and I

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18:59.6

hope you do not give up on goal setting
because when you identify what the goals

18:59.6

19:03.7

are that you need to do in your life to
make your life better to make yourself

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19:08.7

better to make the industry better you
are going to feel so much better

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19:12.8

alright I really felt like that was a
self help episode but I enjoy doing that

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19:17.7

and I hope you guys got something out of
it folks thanks so much for riding in

19:17.7

19:22.5

this week giving me these questions I
sure appreciate it if you have a

19:22.5

19:27.9

question that you want me to answer on
Scaling UP! H2o please go to https://scalinguph2o.com/shownotes

19:27.9

19:33.4

and go to the show notes page
and you can let me know what your

19:33.4

19:37.6

question is and folks if you want that
awesome t-shirt that I talked about

19:37.6

19:43.1

earlier in the year if you record a
voicemail for me which you can do by

19:43.1

19:48.6

going to https://scalinguph2o.com/ clicking on
the voice mail button and if I use your

19:48.6

19:55.0

voice to read your own question on the
air I will send you that awesome skin

19:55.0

19:59.4

tshirt folks thanks so much for
listening and I’ll talk to you next week

19:59.4

20:05.9

on Scaling UP!

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