040 The One That Teaches You The Qualities of Great Leaders

The 7 Key Qualities of Great Leaders and Finding Your Sweet Spot To Success With Pat Williams.

Episode 40: Show Notes.

On today’s episode, we welcome Pat Williams. Pat was the keynote speaker at the 2016 AWT Convention, as well as,  a basketball Hall-of-Famer and co-founder and senior vice president of the NBA’s Orlando Magic. As one of America’s top motivational speakers, he has addressed thousands of executives in organizations ranging from Fortune 500 companies and national associations to universities and nonprofits. Pat is also the author of over 100 books, his most recent title being Success Intersection: What Happens When Your Talent Meets Your Passion. Pat is an expert on the topic of leadership, building teams and dreaming big. Continue Reading

039 The One That Will Change Your Sales Department

The Radical New Approach To Sales That Will Revolutionize and Scale Your Business With Justin Roff-Marsh.

Episode 39: Show Notes.

Today on the show we welcome Justin Roff-Marsh, Founder of Ballistix and author of The Machine: A Radical Approach to the Design of the Sales Function. Continue Reading

038 The One That Shows Us How to Run Our Business w/ Mark Winters

 Episode 38: Show Notes.

Being a water treater, that’s easy… Well, maybe not.  However, I have found it easier than running my own business.  As with everything, you don’t know what you don’t know.  So, when I learn something, that I didn’t know, and it works, I want to share it with you.

 About 3 years ago, we started using a program at my company called EOS, The Entrepreneur Operating System.  This system was introduced in a book called Traction by Gino Wickman.  Gino explains that EOS is like an operating system you would use for you computer, like Windows.  Your company is the program that will run on that operating system, like Word (yes, I am a PC guy.)  The EOS system has five books within the series.  On today’s show, we have the author of the second book in the series “Rocket Fuel,” Mark Winters.  Mark is one of the best facilitators of the EOS system out there!  He explains EOS and how different people in our company have different talents.  By properly utilizing these talents we can energize our company with “Rocket Fuel” to get to the next level and beyond.  Please join me for my interview with Mark Winters. Continue Reading

037 The One That’s All About White Rust.

 Episode 37: Show Notes.

Today on the show, we welcome Chris Nagle. Chris has a background in water treatment and today works at Evapco, one of the largest cooling tower manufacturers in the world. Have you ever heard the term white rust? It is a problem that many water treaters face and is the topic of this episode today. In a nutshell, white rust is the galvanizing coming off of a cooling tower. Galvanizing is a coating of zinc over the steal surface, which is done so that the zinc corrodes instead of the steel below it. White rust is the premature corroding of that zinc and this is a serious problem, one that it often blamed on the water treater.

Evapco have been doing an amazing job at teaming up to gather and share information on white rust and how we can help solve this issue in new ways, together. Chris has a unique perspective and a wealth of insight on the topic of white rust and today, he explains the process of galvanizing and passivation and the challenges white rust has placed on the industry today. Chris shares some of the fascinating things Evapco are doing to help solve this issue and provides some great advice for water treaters on how to prevent and manage white rust. [0:02:48.0] Continue Reading

036 The One That Teaches You How to Lead When You’re Not In Charge

Life Lessons About Leading When You Are Not In Charge with Clay Scroggins

Episode 36: Show Notes.

My guest today is one of the pastors of my church, Clay Scroggins.  Clay wrote a book called “How to Lead When You’re Not In Charge, Leveraging Influence When You Lack Authority.”  The book is unique in several ways, it is the story of how he began to lead when he wasn’t in charge and, the reason that really caught my attention, it is a book written for all of us.  Not just the leaders who are already in charge. Continue Reading

035 The One with RO Expert, Wes Byrne

How To Troubleshoot With Reverse Osmosis and Why It Is A Miracle Process With Wes Byrne.

Episode 35: Show Notes.

Today on the show, we welcome one of the leading experts on the topics of reverse osmosis – Wes Byrne. Reverse osmosis (RO) is a relatively new technology whose applications are rapidly growing. Wes Byrne is the perfect guest to tackle RO as he has literally written the book on reverse osmosis titled: Reverse Osmosis: A Practical Guide For Industrial Users. Wes’s book is a go-to guide in the industry and is hugely valuable to design and process engineers working for RO equipment manufacturers, engineering companies and those who are responsible for the operation of an RO system. Wes has been working with RO for forty years in the fields of design, engineering, field support, monitoring, piloting, troubleshooting and new product development. His forte, however, is fixing troublesome RO units. In this episode, Wes explains what RO is, what we should be looking for in order to troubleshoot and why RO is a miracle process for today and the future. [0:03:05.0] Continue Reading

033 The one with the Chris Golden, CWT

Episode 33: Show Notes.

Our guest today is Taylor Technologies’ Chris Golden, CWT.  Chris is a great resource to the water treatment community as a water testing expert.  He also provides a great perspective to our industry because he was a water treater himself.

In this episode, we will hear about several articles Chris wrote that deal with the opposite of treating equipment.  He addresses what will happen if you don’t treat equipment.  Chris has found that this approach sometimes creates a better understanding when explaining how vital our services are.  He also tells us about his career as a water treater and throws in a few tips on testing. Continue Reading

032.5 The One About AWT Technical Training

032.5 The One About the AWT Technical Training

 Episode 32.5: Show Notes.

Having been a trainer for The Association of Water Technologies (AWT) for several years, I have picked up a few tips to help individuals going to a Technical Training Seminar.  This episode is a special episode of Scaling UP! where I share these tips.  Specific AWT Technical Training information can be found below. Continue Reading

032 The One with Dick Hourigan

032 The One with Dick Hourigan,  What I’ve Learned From 45 Years In The Water Treatment Industry.

Episode 32: Show Notes.

Today on the show we welcome Dick Hourigan. Dick is a Retired US Army Special Forces Lieutenant Colonel and an Analytical Chemist who has been in the water treatment industry since 1973. After being retrenched from his job in 1992, Dick founded Richard Hourigan Inc., as an Illinois water treatment company serving Illinois and southern Wisconsin customers. In 2007, Dick also launched his own website, www.RichardHouriganInc.com and in 2009 opened www.TheWaterTreatmentStore.com to sell his water treatment products on the global market. In 2010 Dick also opened www.MissedPerceptions.com, which is a blog that serves to facilitate communication with global customers. 2018 will mark the 45th year of Dick being in the water treatment industry. He has had a lot of unique experiences and today shares the trials and the triumphs of being a water treater for the most part of his life. There is so much value in hearing the experience of others in this industry and in this episode, Dick walks us through his first jobs, the process of starting his own company and encourages us to never give up and to do whatever you do, well. Take a listen! [0:02:00.0] Continue Reading