95 Transcript

095 The One at the IFMA Conference


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0:07.9

0:13.9

hello Scaling UP! nation Trace Blackmore
here your host for Scaling UP! h2o and

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0:20.8

folks there are so many organizations
out there as a water treaty

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0:25.9

with the association of Water
Technologies I hope you’re familiar with

0:25.9

0:32.2

the AWT if you listen to this show but
there’s so many other organizations out

0:32.2

0:38.7

there that what we do is water treaters
touch a certain industry or another so

0:38.7

0:45.7

it’s imperative that we stay informed
with these other organizations now one

0:45.7

0:53.3

of the organizations that reached out to
Scaling UP! h2o and asked if we would

0:53.3

1:01.6

cover their fusion event and Expo was if
my if my stands for international

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1:07.0

facility Managers Association and they
were very gracious and asked if we would

1:07.0

1:12.9

come and talk to the Scaling UP! nation
about what if my is and give them a

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1:18.7

little taste of what it’s like to go to
one of their conventions and Expo so

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1:22.9

folks that’s exactly what I’m going to
do I’m going to take you through the

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1:29.5

exhibit hall so you can sample some of
the vendors that are there but you also

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1:36.0

need to realize that that’s maybe 25% of
what was going on there they also had a

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1:43.1

lot of education classes I was fortunate
to speak at one of their events about

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1:47.8

water treatment and what proper water
treatment should do unfortunately I

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1:54.0

couldn’t bring recording equipment in to
that venue and then the other part is

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2:00.7

the networking folks that is the key
thing when you go to these venues you’ve

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2:07.1

got to get your name out there so people
know who you are people work with people

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they like and you have to give them a
reason to like you so I hope that you

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2:24.7

like my walk through the 2019 if m’a
eugen conference just walked into the if

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2:29.9

my conference and i ran into one of my
favorite customers Capital City Mike

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2:34.0

Valenzuela how are you Mike I’m doing
good trace how about you I’m doing great

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2:38.3

I want to ask you why do you come to if
Moe what are some of the things that

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2:41.4

you’re hoping to get here
well actually networking you know

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2:46.3

getting new business developed here and
meeting new friends well might you and I

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2:51.0

are definitely friends and we work well
together so we’re talking to a bunch of

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2:55.5

water traders right now so when you’re
looking at water treatment and what are

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2:58.2

the buildings that you’re responsible
for what are some of the things that you

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3:02.7

look for I’ll definitely look at the
water side of the system and make sure

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3:07.3

to have proper water treatment you know
I’ve noticed I’ve learned a lot from you

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3:11.9

notice where the inputs and outputs of
the water treatment should be I’ve seen

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3:17.3

a lot that’s not right and tell them
about it and we definitely appreciate it

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3:22.9

wouldn’t you do that and Mike what is
one thing that a mechanical contractor

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3:28.4

looks for when they’re choosing a water
treatment vendor the four core system

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3:33.0

all four legs on that chair at one time
so I love it that’s one of the ways that

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we teach water tre well Mike so good
running into you and have a great show

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3:43.2

thank you tres do the same so I’m in the
if not both and I’m with April tonne in

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April you do all things if mo you know
everything about if mo we have so many

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3:50.6

listeners out there in the Scaling UP!
nation it might be the first time

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3:55.4

they’ve ever heard the acronym if ma
what is it why do they need to pay

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4:00.1

attention to it it is the international
facility Management Association and

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4:05.4

anyone that is in a built environment or
a facility of any kind and manages any

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4:08.9

component of it from the ceiling down to
the floor and everything in between

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needs to be connected to this
organization it is the organization of

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4:18.9

all facility professionals anyone who is
the solution provider to a facility also

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4:23.1

needs to be connected we started a
facility management becoming a

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4:27.3

profession of choice and now we are
educating members to make sure that they

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understand why it’s important how to
manage a facility properly and then tell

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others about it as well
it sounds like a great organization and

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I know firsthand that it is my company
Blackmore Enterprises is a proud member

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of if m’a now how does somebody like me
do more with it moe

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well you get connected with your local
chapter or an industry council or a

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4:52.6

community of practice that’s where the
beauty starts that’s where the magic

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happens when you’re directly working
with some of our facility management

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professionals and you’re staying
connected and providing solutions to

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their problems and just hearing what
their woes are so getting connected with

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a local chapter industry council our
community of practice is definitely what

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5:11.3

you’re gonna want to start with and in
the relationship blossoms from there it

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just blossoms from there I love it so
there might be some people listening

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that know nothing about if Moe and they
want to learn more what should they do

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they should go to if morg and say why
don’t they it’s usually the question we

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get there’s a section that tells you
what you should join and that’s

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definitely where they get started it
gives you an overview of who we are

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where we’ve been and where will you’re
going and that’s where I would start

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awesome well thanks so much for
informing the Scaling UP! nation a little

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5:44.6

bit about if Moe it’s my pleasure
so nation we’re always trying to save

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5:48.0

water as water treaters we know that
water is the most valuable resource that

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5:53.5

we have I read into Jacob O’Brian of
smart rain and you are dealing with the

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5:58.0

irrigation systems and we probably have
gotten in the cars just this morning and

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6:02.8

I’ve seen water going everywhere when
it’s raining irrigation systems normally

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aren’t smart but it looks like yours is
do you mind telling us a little bit

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about it
absolutely yes so what our systems does

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is it allows landscapers and property
managers to control their whole

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irrigation system remotely from our
dashboard on a computer or even our app

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6:20.9

on your phone and as well we’ve
partnered with the weather company in

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IBM and we use their weather stations
across the country to help determine

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6:29.1

when you need the water if you need the
water as well as ET readings and

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6:32.5

moisture sensors inside of the ground
and what it’s done for us is this

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allowed us to save millions of gallons a
year for some of our clients also

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savings on water costs and even billable
hours for those landscapers and property

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managers and it’s been really big on
just the water conservation side

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especially in states like Utah
California airs

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where there’s been deficiencies there
we’ve really been able to pick up that

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6:52.3

slack for a lot of those guys on those
properties well awesome thanks so much

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for talking to us I know a lot of us are
just thinking about how we can save

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6:58.7

water inside the building but you guys
are doing it outside so thanks again

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absolutely thank you so I’m in the bevy
booth and I’m looking around for all of

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the different water vendors at this show
and you guys aren’t exactly the water

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7:13.1

that I’m looking for you’re more the fun
water the water we enjoy drinking so

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7:18.4

tell us Kay one up nation a little bit
about what you guys do totally so my

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7:23.4

name is chase I work for beby we are the
smart water cooler what we’re really

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7:27.1

trying to do is reduce the amount of
bottles and cans that we see in

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workplaces so what we did were we’re
very similar to kind of a device that

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7:36.1

again you would put in your office you
get to choose between still sparkling

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and flavored water and you’re exactly
right it’s about having fun and making

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sure that employees are having a good
time so how much trash does the average

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office sin when it just comes to bottled
water and things like that it’s a lot

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and it’s a lot more than you think it we
are a single bevy machine actually saves

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about 35,000 bottles and cans per year
Wow yeah Wow so it’s cool it tastes good

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and we’re saving the environment exactly
yep one step at a time one bottle at a

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time awesome thanks so much for talking
with us of course thank you i’m here

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with darren rowse and darren you are
running the booth for the if ma

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8:17.1

foundation what exactly is that if the
foundation is a 501c3 we started up by

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if as a separate entity the great thing
about it is they realized several years

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ago that half the workforce is going to
be retiring in the next five plus years

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and something needed to be done without
that and so with the realization of

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8:36.1

those leaders the foundation we started
on that and help developing accredited

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degree programs and what’s called the
global workforce initiative and through

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that there’s several different
initiatives that are in place to help

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create those predatory programs there’s
20 about 25 currently that are created

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8:52.1

and several others that are working
towards that we’ve also began developing

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a pipeline for the high school level we
have the colleges that are there and

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ready but where the students are going
to

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from and so we were developing that at
high school level two so we’ve been

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working through that to develop that
program – and there’s been some great

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energy that’s been developed at Chaffey
college in California in Denver they’re

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9:16.9

starting up a collaboration with the
city’s Economic Development Department

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to help underwrite and essentials of FM
program so the students can learn about

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FM and be paid the teachers can be paid
for that event so a lot of exciting

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things going on with foundation well
very cool now if someone wanted to find

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out more about the if my foundation
where should they go if foundation org

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and will be able to find information
there at the leadership Diane Levine is

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great to be able to connect with those
people that have have a deeper interest

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and learn more about the foundation
awesome well thanks so much for sharing

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that with us thanks appreciate Tom with
rosca miletti of log check and Ross you

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and I were just talking about some of
the ways that you make reporting easier

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so if you wouldn’t mind share with the
Scaling UP! nation what it is that you

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guys do yeah so we’re basically a
digital logbook used for any type of

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10:11.3

routine maintenance as including boilers
chillers coin towers meter readings and

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then even like quality control visual
inspections fire and life safety so we

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found you know a lot of people using pen
and paper and stuff it just gets filed

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away not easy to kind of communicate
what’s going on out there in the field

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and also kind of track what has been
going out in the field with like graphs

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and things like that unless you’re
taking time to re-enter into a computer

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so we made a pretty simple digital log
book we fully customized it based off

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your existing log sheets for coin towers
meters things like that and the guys go

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10:41.2

out there in the field and use it just
like those paper log sheets or with log

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10:46.2

check we can actually input operating
ranges we can actually add photos notes

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and all the stuff goes back onto a
dashboard for whoever’s in charge or

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10:53.1

reviewing that information to kind of
pull up and see right away what’s going

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on especially if it’s their remote you
know they’re not on site they can’t get

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11:00.4

up to that point our things like that so
just a pretty simple way to really get

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the communication going and a simple
tool for the guys to use out there in

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the field where you know they’re not
getting slowed down you know we’re not

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trying to make their life any more
difficult give them a nice tool to

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actually input all the data and then at
the same time bring a lot more

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you then having it just sit in a file or
taking time to re-enter into a computer

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they just whoever’s reviewing the
information just pulls it up you can see

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what’s been going on out there that a
day last week last quarter of last year

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11:27.3

and you were also telling me how you
were using this tool for Legionella

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11:30.6

regulation compliance can you tell the
nation a little bit about that yes so

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11:33.5

we’re we’re based in New York so that’s
kind of where I first kind of popped up

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and what we found was these laws came
into place pretty quick they had the

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11:41.4

regulations so we actually took those
and input them into law checks so they

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got so all our current clients were
actually able to just upload those and

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start taking the readings for exactly
what in this case New York City was

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11:53.2

looking for in terms of the regulations
they really want to strive for so they

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11:56.0

were using that you know right off the
bat I mean they they had a quick

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turnaround of I think two months where
they had to get this stuff implemented

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or we helped them do that and it’s been
working pretty well it is you guys

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probably knows it’s kind of spreading
throughout the nation right now I think

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I’ll a just implemented it and you know
it’s just gonna get bigger and bigger

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and more important for people start
keeping track of well awesome thanks so

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12:16.5

much for sharing this with us yes thank
you appreciate the time I’m here with

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12:21.1

Dave des jardins of viga
and Dave you just got through showing me

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12:25.6

a passive approach to how we can
mitigate Legionella in some of the

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12:28.4

building systems do you mind taking the
Scaling UP! nation a little bit through

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12:31.4

what you just told me absolutely
absolutely so you guys a couple

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12:34.4

different products we made press fitting
connections but one of our fittings that

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12:38.2

we have is actually a double drop elbow
and so the idea about that is that

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you’re gonna be tying your fixtures in
series and so the most used fixture will

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12:48.6

be at the end and as I gets used you’re
always having flow through the network

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12:53.0

so you never have stagnation so by doing
that it’s just a different way of

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approaching plumbing but it’s a very
passive approach and it’s nothing we’re

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13:00.6

not adding anything or anything like
that all it is just just always having

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13:03.8

that fixture being used and you’re
having fresh water being integrated into

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13:07.2

the system now on the hot side of things
you know when you have something like

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13:11.3

that their code requirements differ and
how far away from that research line I

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13:15.2

can go so a lot of times plumbing
engineers have the issue is like oh

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13:18.9

that’s nice but if I have to be in the
situation like a public lab two feet

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13:23.4

away then I create a balancing problem
for them so we introduced the

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13:25.9

thermostatic bouncing valve basically
what it

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it’s always changing is dynamically
changing with changes in with the system

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13:34.5

and so it’s always trying to maintain
that return temperature so we’re the

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13:37.0

lowest temperature would be in the
return side of it on the hot water

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13:41.8

research side of things you set that and
let’s just say it’s at 120 125 it’s

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13:45.8

always fluctuating changing with that
changing flow to maintain that certain

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13:50.0

temperatures so as the system too
changes dynamically developing is with

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13:54.9

it very cool I love that you guys are
taking a passive approach so many people

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13:59.7

are looking at if I get Legionella now
how do I do something with an action

13:59.7

14:02.2

strategy and you’re saying hey we’re
just going to mitigate it from the

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14:05.4

beginning I love that approach an ounce
of prevention is better than a pound of

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14:07.6

cure
exactly that’s our thoughts awesome

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14:11.0

thanks so much for talking with me
appreciate your time so I’m here at the

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14:15.1

Georgia light escapes booth and I’m with
Randall Donnell’s and Randall you caught

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14:19.6

my eye because we were talking about
load and heat transfer on HVAC equipment

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14:24.4

and you said you know what if we take
some of the load off that’s actually

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14:28.2

going to save energy
that might even make a system that’s not

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14:32.0

sized large enough that we can take the
load off yeah so tell us a little bit

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14:37.4

about that well by removing the ballast
out of the fluorescent troffers in a

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14:41.6

building we just eliminate that he sorts
it it’s just a waste of electricity

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14:47.6

there’s no benefit from it and we move
over to LED which is about 90% efficient

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14:51.9

so very little heat out of that most of
all the energy goes into the light

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14:56.5

production rather than wasted on the
heat it makes sense I will tell you

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15:01.4

firsthand that I replaced all of the
lights in my warehouse with LED the

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15:06.4

light quality is amazing and my power
bill went down tremendously exactly

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that’s it you know save about half the
money on your power bill awesome what’s

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15:15.6

the ROI on a normal project typically
it’s about two years to about 30 months

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15:20.2

so right in that range if you’re let’s
say you’re burning your lights 24 hours

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15:23.6

a day it’s going to be more like 18
months but if you’re burning your lights

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15:28.6

10 or 12 hours a day it’s gonna be about
24 or 28 months well Randall thanks so

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15:30.7

much for talking with us how are you
welcome

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15:35.8

so walking around the if my conference
and I found the US Department of State

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15:39.5

and I’m just gonna be honest with you I
I’m not exactly sure why you’re here can

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15:43.5

you tell the Scaling UP! nation what you
guys are doing at the if my conference

15:43.5

15:47.3

well our sole purpose in being here
right now is to recruit facility

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15:51.4

managers we have locations all over the
world and it’s actually the State

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15:55.0

Department that is responsible for all
of the facility management and

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15:59.0

maintenance and sustainment operations
for every facility that we have overseas

15:59.0

16:02.1

you know in the u.s. we’re covered by
the General Services Administration and

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16:06.8

we don’t have to worry overseas it’s
it’s it’s us and so we actually actively

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16:10.4

recruit three or four times a year an
announcement at a minimum will go on

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16:14.0

USAJOBS and we are looking for people
who are interested in having a career

16:14.0

16:19.0

traveling the world and doing facilities
management and you know within the area

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16:22.8

that you talked with about water
treatment wastewater a good number of

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16:27.2

our facilities now due to the you know
the locations that we’re operating in

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16:31.7

with you know all the new formation of
the newly independent states and Central

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16:35.6

Asia and things like that you’re in
locations that may not have the

16:35.6

16:40.1

infrastructure locally and because of
that we don’t want to be poor stewards

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16:43.9

and and with that we actually have our
own on our embassy compounds we’ll have

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16:46.8

our own water treatment systems to come
in because we need potable water and it

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16:50.3

may not be potable coming from the city
and consequently also we want to be a

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16:54.5

good neighbor so on the backside of it
we also have wastewater treatment plants

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16:59.4

at a fair number of our facilities
overseas so we do actively get involved

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17:03.8

in what you do and and and certainly
it’s one of the more interesting aspects

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17:08.2

of our job sometimes we rotate from one
place to another we get a facility

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17:11.3

that’s 80 years old and then we might
come to a new one then it’s in the

17:11.3

17:15.6

middle of nowhere but it’s two years old
and has ultra-modern equipment and

17:15.6

17:19.4

building systems well very cool well
James thanks so much for sharing with

17:19.4

17:23.2

the Scaling UP! nation why the US
Department of State is here at the in

17:23.2

17:29.6

the conference and cool stuff right
thank you so much Scaling UP! nation I am

17:29.6

17:36.1

always so impressed by all of the
different industries that come to

17:36.1

17:42.0

exhibit at shows like this but the thing
that impresses me most is that US

17:42.0

17:47.6

water treaters touch
almost every single industry there is

17:47.6

17:54.7

just so many industries out there that
use water to transfer heat or use water

17:54.7

18:01.4

in one way or another and we as water
treaters have such a great impact on

18:01.4

18:07.2

making sure that that’s doing the best
it could be done and we’re doing it as

18:07.2

18:12.5

efficiently as we possibly can so I hope
you enjoyed that walk through the

18:12.5

18:16.0

exhibit hall and you’re probably
wondering how do you get more

18:16.0

18:21.2

information about some of the people and
some of the companies that I spoke to at

18:21.2

18:28.8

the if michaux so if you go to Scaling UP! h2o dot-com and look at my show notes

18:28.8

18:35.3

page you will see that all of the
websites for the people that I spoke

18:35.3

18:40.4

with are listed there so you won’t have
any problem looking up some of that

18:40.4

18:44.9

information but of course I also want
you to check out what are the

18:44.9

18:51.0

organizations that you need to be in the
know about so when they come to your

18:51.0

18:56.9

local area you can go to their events
folks when you go to your local events

18:56.9

19:01.9

it doesn’t cost you a lot of money and
now you’re getting involved in the area

19:01.9

19:08.2

in which you work in that allows you to
network out it allows people to start to

19:08.2

19:13.9

like you so they can start to use you as
their professional water trio take it

19:13.9

19:19.7

from me when you get involved in
organizations such as this it’s a great

19:19.7

19:25.7

way for people to really start to trust
you and learn about the quality of

19:25.7

19:32.0

service that you provide well folks as
you know I am always looking for my next

19:32.0

19:38.8

show topic what is the next Scaling UP!
h2o going to be about and you the

19:38.8

19:43.4

Scaling UP! nation you’re out there
you’re helping me each and every time I

19:43.4

19:48.4

ask for it and if you are that one
listener that’s out there and have never

19:48.4

19:54.7

written in to me on Scaling UP! h2o calm
or sent me a voicemail through the

19:54.7

20:00.6

website I am talking to you I need to
hear from you I need to know what this

20:00.6

20:07.6

show needs to do for you what questions
do you have who do you want me to

20:07.6

20:13.2

interview what are some of the topics
that you want to hear on Scaling UP! h2o

20:13.2

20:20.8

folks it is a village that makes this
podcast so please be part of the village

20:20.8

20:27.0

people and send me all that information
so I can continue bringing Scaling UP!

20:27.0

20:33.2

h2o to you and of course if you leave a
voicemail and I use it on the air you

20:33.2

20:37.9

will get the most awesome Scaling UP!
t-shirt that you have ever seen I’ve

20:37.9

20:42.7

already seen a bunch of people at AWT
functions walking around with them very

20:42.7

20:49.9

proudly I might add so you can get your
very own if you let me know on voicemail

20:49.9

20:55.9

on my website what you want to hear on
Scaling UP! h2o folks I love bringing the

20:55.9

21:02.2

show to you so I hope you have a great
week until I come at you next week on

21:02.2

21:05.7

Scaling UP! h2o

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