Scaling UP! H2O

46 Transcript

The following transcript is provided by YouTube. Mistakes are present. To hear the podcast episode, click HERE.

0:08.2

0:14.0

welcome to scaling up the podcast for
the entire water treatment industry

0:14.0

0:20.3

where we scale up on knowledge so we
don’t scale up our systems I got you

0:20.3

0:25.9

that time didn’t I that was a different
way to start the show and I’m going to

0:25.9

0:31.8

talk about why that’s a little bit
different in a few moments but I am so

0:31.8

0:38.5

excited about today’s show this is a
viewer requested show the only thing

0:38.5

0:45.0

we’re going to talk about is one thing
and one thing only and that is

0:45.0

0:52.3

phosphates I have received so many
questions to the scaling-up mailbag

0:52.3

0:59.7

asking to explain phosphate so folks I’m
gonna do the best job that I can to

0:59.7

1:04.7

crystallize what phosphate is we’re
gonna talk about different testing

1:04.7

1:11.5

methods and some things that I have done
to prove or disprove some things that

1:11.5

1:17.5

you have heard in the water treatment
industry but before we start I want to

1:17.5

1:23.8

be sure that you all out there in the
scaling-up nation are prepared for what

1:23.8

1:28.0

is coming up what are the current events
coming up of course we have the

1:28.0

1:32.9

association of water technologies annual
convention that’s going to be September

1:32.9

1:39.8

26 through 29th in Orlando Florida folks
I’m gonna be there I am going to be

1:39.8

1:44.9

speaking at a couple of events there I’m
gonna tell you a little bit more about

1:44.9

1:51.0

that on an upcoming show I am also going
to be broadcasting there so if you are a

1:51.0

1:56.5

fan if you are a member of the scaling
up nation and I know there are a lot of

1:56.5

2:00.6

you out there because you let me know
and I love that we’re actually gonna

2:00.6

2:04.5

talk a little bit about that in a second
please come up to me and if you want to

2:04.5

2:08.9

be on the air I can make that happen
we’re going to talk about a meet-up that

2:08.9

2:12.6

we’re going to do at the end of the show
I want the people in the scaling up

2:12.6

2:17.9

nation to be energized and pumped up and
charged and ready to learn

2:17.9

2:22.9

and just assimilate all that information
that’s out there so stay tuned for that

2:22.9

2:28.3

another thing we have coming up is
industrial water week and that is

2:28.3

2:35.7

courtesy a friend of show superfan James
McDonald and he has made an official

2:35.7

2:42.4

holiday for us water treatment folk and
it is October 1st through 5th we’re

2:42.4

2:46.5

going to be doing some special things on
scaling up on each and every one of

2:46.5

2:50.5

those days and of course each and every
one of those days celebrates a different

2:50.5

2:55.2

part in the water treatment industry now
I started the show a little bit

2:55.2

2:59.9

differently and I do that because this
show is evolving folks when I started

2:59.9

3:05.8

this show April of last year I thought I
knew what the format was but you know

3:05.8

3:13.1

what you told me what you wanted and the
format has changed to adopt to that and

3:13.1

3:16.8

it will continue to change I’m willing
to bet two years from now the show’s

3:16.8

3:20.5

going to be totally different than what
it is now the only way I can do that the

3:20.5

3:25.3

only way I can fulfill what you want
this show to be is for you to let me

3:25.3

3:31.2

know that one of the new things that we
have is if you go to scaling up h2o comm

3:31.2

3:38.2

you will see there is a send voice mail
icon on the right side of the screen and

3:38.2

3:45.7

you can record your message to me and I
might even play it on the air so that’s

3:45.7

3:51.2

exactly what Rick did Rick left a
voicemail on the website letting us know

3:51.2

3:55.6

how much he appreciates scaling up I
trace this is Rick thank you for the

3:55.6

3:59.4

opportunity give you something back I
now really appreciate the podcast love

3:59.4

4:02.8

scaling up and all you’ve done for AWT
that’s killing up podcast has helped me

4:02.8

4:06.4

by improving my game you brought to
light some bad habits that I didn’t even

4:06.4

4:09.7

realize that I’ve had just by trying to
beyond the simple questions of here and

4:09.7

4:13.7

why that simple question of why
something happens why is that iron

4:13.7

4:17.7

reading and a contact why is the last
time you cows come higher than in the

4:17.7

4:20.4

most previous time when you have a
software and it’s a pretreat there’s

4:20.4

4:23.9

just the little simple things as opposed
to just red blues I’m sitting on the

4:23.9

4:27.7

report and sing it out then you’ve given
me a relationship advantage by being

4:27.7

4:30.7

able to communicate more effectively
with my customers as well so a defensive

4:30.7

4:33.1

advantage over
my competitors truly it’s a you want to

4:33.1

4:36.0

be the best in your industry you want to
keep those people out who were just here

4:36.0

4:39.3

to make a buck because you really want
to improve your customers process as

4:39.3

4:42.7

well as your your own corporate
visibility so with that you know again

4:42.7

4:45.7

thank you keep up the great work keep on
bringing the excellent guests learning a

4:45.7

4:49.2

lot from them again episode 9 is the
best absolutely love it would love

4:49.2

4:52.7

couple Legionella chill bills myself
thank you so much hope you get a chance

4:52.7

4:57.2

to meet you in person one day take care
Rick thank you so much for that

4:57.2

5:02.5

voicemail that is just awesome I love it
when I hear people in the scaling up

5:02.5

5:06.7

nation say that this show means
something to them thank you so much for

5:06.7

5:12.4

that voicemail it’s my hope that we get
more of those here at scaling up

5:12.4

5:16.3

headquarters folks of course another
thing that we are doing new that we

5:16.3

5:20.7

didn’t do when we started out is we have
some affiliate marketers one of the ones

5:20.7

5:26.8

that I love so much because I use them
each and every day I use them coming

5:26.8

5:33.2

into the office this very day of course
that’s audible audible is the way I read

5:33.2

5:39.1

my books because I’m a water treated
just like you and I am in my car all the

5:39.1

5:44.2

time so in order for me to be able to
read in order for me to keep up with all

5:44.2

5:48.2

the guests that I have on the show it’s
the only way that I can do that and of

5:48.2

5:53.5

course you can get a free month and a
free book to audible by going to

5:53.5

5:58.5

scaling-up
h2o com4 slash audible that is an

5:58.5

6:02.3

affiliate link and that helps me pay a
couple of bills here so I definitely

6:02.3

6:07.5

appreciate that and I know you’re going
to appreciate the service well nation as

6:07.5

6:12.5

I said at the top of the show this is a
show you asked for and you’re about to

6:12.5

6:16.9

get it I received so many questions on
phosphates

6:16.9

6:24.1

I thought trace let’s go ahead and do an
entire show on phosphates so what I’ve

6:24.1

6:26.3

done I’ve collected all of your
questions

6:26.3

6:30.9

I’ve even collected some questions off
of some blogs

6:30.9

6:37.9

and some listservs to try to answer
those before we do that I want everybody

6:37.9

6:42.9

to go on this journey with us so I want
to explain what phosphate is and I’m

6:42.9

6:47.0

going to you
whose phosphate in the cooling context

6:47.0

6:52.6

so it has many applications but I think
everybody can wrap around the cooling

6:52.6

6:57.3

context so imagine you were you had some
sort of cooling system like a cooling

6:57.3

7:04.6

tower and you wanted to protect that
from corrosion and scaling so depending

7:04.6

7:10.7

on what type of phosphate that you use
you can do those things so we’re gonna

7:10.7

7:15.4

get into now in a second but I want to
talk about one what the different types

7:15.4

7:21.4

of phosphates are so I’m going to try to
do this over the air this is a very

7:21.4

7:26.9

visual thing if you’ve ever taken a
class with me I draw out a very easy

7:26.9

7:34.0

chart to see but we’re going to try to
do this on a podcast so the most basic

7:34.0

7:40.9

form of phosphate is ortho phosphate and
folks really the only test out there the

7:40.9

7:45.9

only true tests in my opinion for
phosphate is ortho phosphate so I’m

7:45.9

7:50.7

going to mention the other phosphates
but it’s important for you to realize

7:50.7

7:56.7

that in order to really test for those
in my opinion and that’s all that is is

7:56.7

8:00.7

my opinion you have to change all the
other ones that I’m getting ready to

8:00.7

8:08.5

mention back to the ortho form with that
said here are our phosphates so we have

8:08.5

8:14.0

ortho phosphate and we have
polyphosphate now those two phosphates

8:14.0

8:20.3

are considered in organic phosphates I’m
gonna go a little bit further if you add

8:20.3

8:27.1

those two phosphates together you get
what we call total inorganic phosphate

8:27.1

8:32.0

so far so good right so let’s add
another one to the party now we have

8:32.0

8:39.8

organic phosphate so if you add organic
phosphate to the total inorganic

8:39.8

8:46.3

phosphate you get what’s called total
phosphate so how about that so you’ve

8:46.3

8:51.8

got five different types of phosphates
if you look at it but only really three

8:51.8

8:57.0

different species so ortho and poly
which make up total inorganic

8:57.0

9:04.8

fate and then ortho poly and organic
which make up total phosphate so what’s

9:04.8

9:09.3

the difference between inorganic and
organic phosphate well it has to do with

9:09.3

9:13.7

your water conditions and you’re going
to pick a particular phosphate depending

9:13.7

9:20.6

on what your water wants to do now I am
an LSI fan and that’s what I’ve grown up

9:20.6

9:27.9

with that’s what my father taught me so
an LSI of six or more is a

9:27.9

9:33.8

representation that your water has an on
scaling tendency notice I did not say it

9:33.8

9:40.2

had a corrosive tendency because nation
all waters out there are corrosive now

9:40.2

9:46.6

some are a little bit more aggressive in
others but water against anything given

9:46.6

9:52.0

enough time water will win it has one
job and that’s to corrode things so if

9:52.0

9:58.3

we have a non scaling tendency water we
are going to use most likely an

9:58.3

10:04.8

inorganic phosphate to allow us to
inhibit some of that corrosion now if we

10:04.8

10:11.3

have a scaling tendency water and on the
LSI scale that would be below six we

10:11.3

10:16.6

would use an organic phosphate now these
are not interchangeable

10:16.6

10:22.8

there are certain things that you need
in order for these phosphates to work an

10:22.8

10:29.6

example is you need carbonate alkalinity
in order for an organic program to work

10:29.6

10:36.5

properly and in order to have carbon and
alkalinity you must have a pH of 8.3 and

10:36.5

10:41.8

I know scaling up nation that 8.3 sounds
familiar and that is also the endpoint

10:41.8

10:48.4

of phenol failing and if you put a drop
in your sample and it turns red you have

10:48.4

10:53.8

carbonate alkalinity and your organic
phosphate will work for that you’re

10:53.8

11:00.1

going to get spotty protection if you do
not have carbonate alkalinity now as far

11:00.1

11:06.0

as the inorganic products if you start
putting the inorganic products in a high

11:06.0

11:10.6

pH say where carbon
alkalinity is present you’re gonna have

11:10.6

11:15.8

some issues possibly with scaling then
you know how much calcium you have in

11:15.8

11:19.3

your water definitely how much
alkalinity of course those two things

11:19.3

11:25.0

are the building blocks of scale and you
put phosphate in there and it could be

11:25.0

11:31.3

disastrous
so it is imperative that you treat for

11:31.3

11:36.4

the water that you are treating for so
if you don’t know what’s in your water

11:36.4

11:42.2

and you do know what type of phosphate
is in your product you owe it to

11:42.2

11:47.2

yourself you owe it to your customer to
figure out why this product is the best

11:47.2

11:51.1

choice for that and if you don’t know
any of that information go ahead and

11:51.1

11:56.7

make a commitment that you are going to
find this information out because folks

11:56.7

12:01.2

your water treaters and if you don’t
know about the water you’re treating and

12:01.2

12:07.5

the stuff that you’re using to treat
that you can’t do that job very well so

12:07.5

12:12.5

I mentioned earlier my favorite test for
phosphate and the one that I get the

12:12.5

12:19.3

most repeatable results from is the
ortho test and what I do is I convert

12:19.3

12:24.6

everything to the ortho form so let’s
talk about what we know now and how I

12:24.6

12:30.9

test for it on a regular basis so if we
have total inorganic phosphate so we

12:30.9

12:35.8

would have polyphosphate and ortho
phosphate so what I would do is I would

12:35.8

12:40.9

then test with the ortho test to figure
out how much ortho was in that sample

12:40.9

12:48.0

and then I have to prepare a sample in
order to revert that poly in to the

12:48.0

12:55.0

ortho form and that’s when I will test
that again and when I do that I now have

12:55.0

13:00.5

total inorganic phosphate because now
it’s using the ortho test to test for

13:00.5

13:05.9

both ortho and the reverted poly so I
have to subtract the original amount of

13:05.9

13:11.1

ortho to figure out what my poly is now
we have products here in the Atlanta

13:11.1

13:19.1

area that are for a more aggressive
less scale tendency water so we use

13:19.1

13:24.2

inorganic phosphates as one of our
primary corrosion inhibitors we get

13:24.2

13:28.5

great results with that because that’s
what it’s built for but I know a lot of

13:28.5

13:33.4

you out there are using organic
phosphate so let’s talk a little bit

13:33.4

13:39.3

about this so organic phosphates have a
bunch of different names and when I

13:39.3

13:43.0

listed out the different phosphates in
the beginning you’re probably saying hey

13:43.0

13:48.1

you left out a couple no I didn’t we
just have multiple terms for the same

13:48.1

13:52.9

thing in water treatment and organic
phosphate is probably the one that’s the

13:52.9

13:57.9

most confusing out there in the
scaling-up nation so I said organic

13:57.9

14:02.3

phosphate and that’s a term that I
learned in chemistry and it just stuck

14:02.3

14:08.2

with me now you might have heard Organo
phosphate which is basically the same

14:08.2

14:12.4

thing I said just a different way of
saying that you might also have heard it

14:12.4

14:18.6

called phospho Nate that’s also a way of
saying that and you might hear a

14:18.6

14:25.3

combination of those two put together
which is organo phosphonate now I had a

14:25.3

14:30.4

chemistry instructor that absolutely
hated that term and he’s passed that

14:30.4

14:35.9

along to me basically that saying the
same thing twice so the only reason I

14:35.9

14:41.2

mention it is so you know that there’s a
test out there and they call it

14:41.2

14:45.9

organophosphate and that’s what that is
it’s an organic phosphate test and my

14:45.9

14:51.6

chemistry instructor just wouldn’t like
what they named it and I’m sure most of

14:51.6

14:58.2

you out there are probably using that
type of test and you’re thinking wait a

14:58.2

15:03.7

second trace I don’t use that ortho test
I don’t degrade by the way you revert

15:03.7

15:10.8

the inorganic so the poly to the ortho
and you degrade the organic to the ortho

15:10.8

15:14.6

for a thousand points in the lead if
you’re ever on useless trivia and

15:14.6

15:20.0

jeopardy that’ll work for you so with
the organophosphate test it just pains

15:20.0

15:25.9

me to say that you are using a different
method then I talked about at the top of

15:25.9

15:31.9

the show to figure out how much of
that particular substance the organic

15:31.9

15:36.4

phosphate is in the system and then your
company says it’s either good in this

15:36.4

15:41.5

range or it’s bad in that range now I’m
willing to bet you have a love-hate

15:41.5

15:49.4

relationship with this test and one of
the reasons that I’m willing to bet you

15:49.4

15:53.1

don’t like it is you can run that test
four different times and you are going

15:53.1

15:59.4

to get four different results and I do
this every time I run it and I can never

15:59.4

16:05.3

get the exact same results and I’m
trying to make sure that my procedures

16:05.3

16:10.1

and my techniques are the exact same
each and every time that I do it it’s

16:10.1

16:15.2

just a difficult test to get a
repeatable reading on and a lot of you

16:15.2

16:20.1

have called in and you’ve asked me about
this so how do you know what your test

16:20.1

16:23.4

should do how do you know it’s working
or not

16:23.4

16:27.6

well folks I can tell you what works
what doesn’t work but it’s all my

16:27.6

16:34.8

opinion and what I urge you to do is
form your opinion on your equipment and

16:34.8

16:39.7

your tests because they’re your accounts
and you have to talk to your customers

16:39.7

16:46.1

and you have to be confident in your
program so the best way to do that is to

16:46.1

16:51.5

go ahead and do some experiments and
figure out what you need to figure out

16:51.5

16:59.0

now what I do here whenever I try a new
type of test is I make up a mixture in

16:59.0

17:03.6

the lab where I know exactly if we’re
talking about phosphonate I know exactly

17:03.6

17:07.9

how much phosphonate again that’s the
same thing as organic phosphate that’s

17:07.9

17:14.4

the same thing as organophosphate and of
course the term organophosphate so I

17:14.4

17:19.7

will put the exact amount in solution so
I can calculate what the

17:19.7

17:25.7

parts-per-million need to be and now I
test for it and I see if I can get that

17:25.7

17:32.0

number on my test and if I can
I like that test or if I’m wondering

17:32.0

17:37.1

what where my color changes should be is
this too dark is this too light well now

17:37.1

17:43.5

I can zero in on what that needs to look
like now keep in mind I’m doing this in

17:43.5

17:47.9

my lab and after years and years and
years in the water frame in industry I

17:47.9

17:52.4

have created a lab with the most
wonderful light you have ever seen they

17:52.4

17:58.5

are full-spectrum bulbs they are 6700
Kelvin which is supposed to be just like

17:58.5

18:03.2

sunlight and it is absolutely nothing
like what you’re used to in the

18:03.2

18:08.4

mechanical room so if you’re doing a
test like this set yourself up for good

18:08.4

18:14.0

results and make sure you’ve got good
light you’ve got clean glassware your

18:14.0

18:20.8

procedures are spot on and as precise as
they can be and now you can start

18:20.8

18:26.2

trusting what your tests are telling you
and now you can do a little bit better

18:26.2

18:32.3

interpretation all right so let’s talk
about another way the original way that

18:32.3

18:39.9

I was talking about testing for
phosphonate or organic phosphate what’s

18:39.9

18:43.4

the other terms I’m forgetting them now
now we have phosphonate organic

18:43.4

18:49.0

phosphonate organophosphate and
organophosphate which you all know isn’t

18:49.0

18:51.7

really a real term but we’re gonna say
it because they have a test name for

18:51.7

18:58.9

that now I said that I prefer to convert
everything back to the ortho form so how

18:58.9

19:06.5

we do that is either through heat or we
use some sort of UV digestion then to go

19:06.5

19:10.5

back through in order to convert the
poly to the ortho form you would use an

19:10.5

19:17.2

acid and heat that up in order to use
the ortho test for the organic test what

19:17.2

19:22.1

you would have to do is in the high
presence of oxygen and normally that’s

19:22.1

19:26.8

persulphate that we add into that and
then we heat that up or we put it under

19:26.8

19:32.7

some sort of a UV source so it can be
digested again it’s going to convert

19:32.7

19:38.2

everything to the ortho form and then if
we took ortho before we’re able to

19:38.2

19:43.5

subtract out the original ortho to
figure out what our final results are so

19:43.5

19:48.8

that’s what we’re going to do now with
the organic phosphate test so I’ve got

19:48.8

19:53.7

two ways of doing it let’s go ahead and
pick on the one for UV digestion and the

19:53.7

19:58.2

I’m going to do that is because it’s
quicker and folks when I’m in the lab I

19:58.2

20:02.1

actually use the microwave to boil my
samples and it’s real easy I can set the

20:02.1

20:06.5

timer I’ve got it actually programmed so
it doesn’t over boil I’ve got a special

20:06.5

20:12.0

phosphate setting on my microwave Thank
You GE for allowing me to program stuff

20:12.0

20:15.5

like that by the way that’s an
off-the-shelf use but it works great for

20:15.5

20:17.4

that
if you ever boil it in the microwave you

20:17.4

20:20.2

always want to add boiling chips I don’t
know if you’ve ever heard of

20:20.2

20:25.2

superheating a lot of times people will
get hurt because they’re trying to heat

20:25.2

20:29.8

up a cup of water and say a coffee cup
and they look at it and it’s not boiling

20:29.8

20:35.5

and they put a wooden spoon or something
in there and it just explodes it is

20:35.5

20:40.9

super hot and it has nothing to nucleate
on it has nothing to form those little

20:40.9

20:45.7

bubbles to start to boil and as soon as
something goes in there it just all

20:45.7

20:51.6

comes out so protect yourself use
boiling chips if you’re using the

20:51.6

20:57.1

microwave to supply your heat but we’re
now talking about the UV pen now Hawk is

20:57.1

21:02.2

probably the standard and I will have
them on my show notes page where you can

21:02.2

21:07.8

see the phosphate methods directly from
Hawk a link to that they are the

21:07.8

21:16.1

standard and they sell a kit that has a
UV pen in it now it works great it is

21:16.1

21:20.6

repeatable but you can only use it for
one test and normally when we’re running

21:20.6

21:25.3

tests we have multiple systems that were
running tests for so they then came up

21:25.3

21:29.2

with a splitter
well the splitter works great to run two

21:29.2

21:35.3

tests but take it from me you can’t
split the splitter without buying

21:35.3

21:40.1

equipment over again the transformer
can’t hold it not to say that I did that

21:40.1

21:44.5

but if I did do that learn from my
mistakes and don’t do that so you can

21:44.5

21:50.6

always split it once and that allows you
to do two now the transformer is bulky

21:50.6

21:54.7

it’s a little difficult you can put them
in a backpack or something like that but

21:54.7

21:59.7

it is bulky you’ve got to plug it in all
that stuff the reason I mention all this

21:59.7

22:06.8

is because several of you out there have
asked about portable alternatives and a

22:06.8

22:11.0

lot
of noise was created recently on some

22:11.0

22:16.0

blogs and some listservs about a
particular product called the SteriPEN

22:16.0

22:22.4

the SteriPEN was originally developed so
backpackers hikers could go out and they

22:22.4

22:28.2

can sterilize their water source so they
could drink it using this portable UV

22:28.2

22:34.7

pen very few things are invented for the
water treatment industry so the water

22:34.7

22:39.7

treatment industry has to go out in
other industries and figure out what we

22:39.7

22:47.1

can take from them to help us succeed
easier better faster and the SteriPEN

22:47.1

22:52.3

was one of those items now the items
that were mentioned on the listserv or

22:52.3

22:58.3

the blog was that the SteriPEN did not
work properly it wasn’t powerful enough

22:58.3

23:04.7

it had this issue it had that issue so I
thought rather than just reading

23:04.7

23:11.6

something I’m going to take the advice
that I just gave you and I created a

23:11.6

23:19.5

situation in my lab where I could test
for exactly what was going on with the

23:19.5

23:24.5

SteriPEN for those of you out there in
the scaling-up nation that are not

23:24.5

23:31.1

familiar with the recent posting and
various blogs and listservs about the

23:31.1

23:38.7

SteriPEN let me bring you up to speed so
again the SteriPEN is a pen that was

23:38.7

23:44.9

built to sterilize water when you were
out backpacking or hiking and people in

23:44.9

23:50.1

the water treatment community have found
that that has application for this

23:50.1

23:56.4

phosphate testing that we are talking
about in fact I have been using the

23:56.4

24:03.4

SteriPEN for at least 3 years now and I
have gotten some pretty good results

24:03.4

24:07.9

with it but if you read some of the
posts from other people they had not

24:07.9

24:13.1

gotten proper results with it so if
you’ve learned anything from listening

24:13.1

24:17.1

to me on the show you know I do not like
anecdote

24:17.1

24:22.0

information I enjoy hearing that you
like something but I need more

24:22.0

24:26.9

information than that I want to know how
you tested it how you verified so I

24:26.9

24:32.2

think Ronald Reagan was credited with
trust but verify I trust that it’s a

24:32.2

24:39.2

good test but I want to verify it so
here’s what I did I set up a known

24:39.2

24:46.8

quantity of PBT see for those of you
that care it’s phospho no butane tri

24:46.8

24:52.1

carboxylic acid for huge words for $1000
Alex please

24:52.1

25:01.4

so PBT see it is an organic phosphate
and I put a known quantity in some

25:01.4

25:07.6

deionized water and then I tested the
sample that I just made with different

25:07.6

25:13.1

methods to see if I could get a
repeatable result and here’s what I did

25:13.1

25:19.5

I ordered three of the SteriPEN
and by the way I’m using the new model

25:19.5

25:25.9

classic three and I order three pens so
I could do three different things with

25:25.9

25:31.4

them now the issue in the chat rooms
were that the light source was not

25:31.4

25:37.8

powerful enough in order to allow that
reaction to take place over the entire

25:37.8

25:42.4

time that that pen was on people said
that if they used the wrong types of

25:42.4

25:49.0

batteries then it would actually lose
its power through the on cycle so the

25:49.0

25:53.1

light would start out really bright and
then it would dim down so I decided to

25:53.1

25:58.1

test that and the reason I got three
pins is this is what I did the two types

25:58.1

26:04.1

of batteries that were in dispute were
alkaline batteries and lithium battery

26:04.1

26:10.1

so I got a pin for each one of those
batteries and then that third pin I

26:10.1

26:17.6

wanted to take batteries totally out of
the equation and what I did I took a six

26:17.6

26:25.0

volt adapter and I allowed the pin to
run off of six volts plugged into the

26:25.0

26:29.5

wall so that way batteries were totally
eliminated from

26:29.5

26:35.7

this pin I then went ahead and set up
three different tests actually I set up

26:35.7

26:40.6

four different tests I mentioned that
Hawk is the standard for testing so I

26:40.6

26:47.2

used that pin and that method exactly
the way that Hawk says that you need to

26:47.2

26:53.4

run that test and I ran all of those
tests and guess what within a very

26:53.4

27:01.2

slight margin of error I got the exact
same results so I wasn’t satisfied with

27:01.2

27:07.6

that I wanted repeatability so I did it
again so I actually did that about four

27:07.6

27:15.9

times and that proved to me that I did
not have an issue with batteries I did

27:15.9

27:22.2

not have an issue with not being able to
get a full digestion of all of the

27:22.2

27:27.0

organic phosphate in there so the pen
that I had been using for years I

27:27.0

27:32.5

verified that it indeed was working
properly and folks there in our test

27:32.5

27:37.6

kits that’s what we use we use those for
our phosphate testing and we also use

27:37.6

27:42.1

that for our a salt testing so I’m going
to give you some more information on the

27:42.1

27:48.9

SteriPEN in a few moments but I still
wasn’t satisfied I wanted to make sure

27:48.9

27:54.1

that if I started talking about this
issue and trust me this issue got pretty

27:54.1

27:58.6

heated on this listserv I wanted to make
sure that I was giving you some good

27:58.6

28:04.9

information so in addition to my tests
what I did is I reached out to some

28:04.9

28:10.6

people that I knew were using the
SteriPEN and I asked them to come on

28:10.6

28:17.5

scaling up to share their experiences
with you so let me share that with you

28:17.5

28:24.1

now scaled up nation I’m very excited to
introduce my second time lab partner

28:24.1

28:28.9

Chris golden of Taylor technologies how
are you Chris I’m doing great trace I’m

28:28.9

28:34.2

here with you how are you doing I am
doing wonderful and I gotta tell you I

28:34.2

28:37.7

got a lot of positive feedback from you
being on and I want to thank you for

28:37.7

28:42.5

coming back on so we can talk about
phosphate testing

28:42.5

28:49.2

very good so the whole show is on
phosphate and you so graciously offered

28:49.2

28:52.8

to come on the show I want to talk about
all the different tests that are out

28:52.8

28:57.3

there and I guess it doesn’t matter if
it’s this company or that company but

28:57.3

29:02.8

one of the biggest issues we all have
when we’re running phosphate test is

29:02.8

29:07.4

repeatability have you found that to be
true working with companies and your

29:07.4

29:12.5

experience oh absolutely
the repeatability was so key when I was

29:12.5

29:17.9

out there doing water treatment and I
remember back when I was doing a steel

29:17.9

29:22.7

mill and I used to go around to the
steel mill and and do the industrial

29:22.7

29:27.3

water and we had eighty million gallons
of effluent from a wastewater treatment

29:27.3

29:32.5

plant going through the steel mill and
something they did at the waste

29:32.5

29:35.4

treatment plant was take out the
phosphate from the water

29:35.4

29:40.2

well that phosphate was acted as the
natural corrosion inhibitor in the water

29:40.2

29:44.7

when they took it out the water was very
corrosive and they started having

29:44.7

29:50.0

problems with iron deposition throughout
the plant so we fed a low level of

29:50.0

29:55.2

phosphate we fed one part per million of
phosphate and a half apart per million

29:55.2

30:01.0

of zinc and I tested that two times a
week and I was very careful in getting

30:01.0

30:08.2

my samples letting it flush long enough
and I test for iron and phosphate and

30:08.2

30:12.9

zinc and I really was careful with my
technique so I got accurate readings

30:12.9

30:17.5

because they’re pretty low levels and
when I would go on vacation I come back

30:17.5

30:21.8

and the people I would do the service
for would look at me and shake their

30:21.8

30:25.7

head and said you went on vacation I
said well yeah I did how’d you know

30:25.7

30:30.8

well the phosphate and zinc and iron
numbers are all over the place it was

30:30.8

30:34.2

because the guy that took over for me
just didn’t practice really good

30:34.2

30:38.7

technique so repeat abilities certainly
way up there you want to trust your

30:38.7

30:43.6

results you’re gonna make adjustments to
your programs based on those results and

30:43.6

30:50.6

you need to have a good trust in your
test results so you said the gentleman

30:50.6

30:56.0

that replaced you on vacation his test
results were off because he

30:56.0

31:01.1

he didn’t have good technique so I am
leading that to believe that technique

31:01.1

31:05.9

is key when we’re talking about
repeatability oh absolutely you know in

31:05.9

31:12.0

the AWT meeting last year in Grand
Rapids I did a seminar on interferences

31:12.0

31:16.2

and if anybody was there they know that
the first interference I talked about

31:16.2

31:22.9

was us and our techniques and how before
we even start to do a method we can

31:22.9

31:26.6

affect the results of whether they’re
going to be accurate repeatable well

31:26.6

31:32.4

let’s just get right into it one of the
worst tests in my opinion for

31:32.4

31:38.5

repeatability is the organic phosphate
test or the organophosphate test which

31:38.5

31:41.3

is an incorrect term but that’s okay
well go ahead and say that cuz a lot of

31:41.3

31:46.5

people say that I know but I know that
you’ve done a lot of work with that test

31:46.5

31:52.9

your Rd has done a lot of research and
you got some things to share with us

31:52.9

31:58.1

regarding technique and the organic
phosphate test yes and this all started

31:58.1

32:01.3

back a few years ago when we were
developing our color imager what our

32:01.3

32:07.7

chemists did in R&D and we’ve got eight
degreed chemists in our R&D that I am

32:07.7

32:13.0

super super proud of these are some
bright minds and what they did was they

32:13.0

32:17.0

took a look at standard practices for
how to do the different tests and they

32:17.0

32:20.5

basically took it all the way down to
the concrete and build it all the way

32:20.5

32:26.4

back up to see how they could possibly
improve some of the methods and the

32:26.4

32:30.2

organophosphate method was one of the
ones that I don’t know if I told you

32:30.2

32:34.4

this story before but when I was up in
my office and we’re developing to color

32:34.4

32:38.0

in her and the methods my phone would
ring and I’d look at it and the ID would

32:38.0

32:42.9

say it’s R&D and trace I always got
excited because these guys had some

32:42.9

32:46.8

great ideas and when they found him and
proved them they’d call me up and say

32:46.8

32:50.9

you got to come down you got it you got
to see this well one of those calls was

32:50.9

32:54.9

on the organophosphate test when he
found the SteriPEN

32:54.9

32:59.2

and so I go down there and they show me
said well the neatest thing about this

32:59.2

33:07.4

is we can cut down the digestion time
from 10 minutes to 3 minutes and I was

33:07.4

33:11.3

like wow they said would that be a value
your people in the field someone well

33:11.3

33:15.6

heck yet plus you don’t have to plug it
in and you don’t have to carry around a

33:15.6

33:20.6

heavy transformer and you don’t have to
replace those UV lamps so yeah I was

33:20.6

33:27.2

excited and they had proven to me the
repeatability of UT’s that SteriPEN for

33:27.2

33:32.2

the digestion x’ and again I proved it
to myself out in the field that you get

33:32.2

33:37.6

repeatability but the key is that and
some people that use the SteriPEN don’t

33:37.6

33:42.3

know that you need to use the lithium
hydride batteries you can’t just use the

33:42.3

33:47.0

alkaline batteries the lamp is actually
with this configuration and I think you

33:47.0

33:51.7

talked with the guy from SteriPEN but
it’s its design that it gives off I

33:51.7

33:57.5

guess more heat more radiation to cook
the sample more quickly I know you and I

33:57.5

34:03.1

know of Taylor through you and is it
safe to say that R&D and Taylor is

34:03.1

34:09.8

relatively conservative no all right
they’re super conservative conservative

34:09.8

34:17.4

and the last two years before our collar
imager came out it was already built it

34:17.4

34:22.2

was ready to go the methods just weren’t
there they took two years on the method

34:22.2

34:27.2

trace and I was like grinding my teeth
please give me my color Rimmer pleased

34:27.2

34:32.6

but they wanted to prove and and really
make sure all those methods were

34:32.6

34:37.8

airtight and they are and they are and
if you’ll notice they’re quite a few of

34:37.8

34:45.4

the test procedures like iron that we
cut down on the wait time for the

34:45.4

34:50.0

reading for the method and they wanted
to prove themselves that they could

34:50.0

34:54.5

actually wait that long so if they’ve
put out a test they’ve done it hundreds

34:54.5

34:58.7

of times not just a couple of times it’s
done hundreds of times to prove it to

34:58.7

35:03.4

themselves so when we talk about
repeatability when the procedure came

35:03.4

35:10.3

out from your Rd they were able to use
the organophosphate method using the

35:10.3

35:16.2

SteriPEN using what they recommended and
get those results within a very slight

35:16.2

35:21.4

margin of error each and every time sure
and if you take a look at our test

35:21.4

35:25.4

procedure the instruction
they did a really great job of rightness

35:25.4

35:30.0

talk about how to do the procedure what
the method is what the interferences are

35:30.0

35:35.5

estimated the detection limit so on this
organophosphate test the estimated

35:35.5

35:41.9

detection limit is 0.2 ppm so you’ve got
a point 2 ppm as phosphate and the

35:41.9

35:47.1

precision is listed as used in a single
lot of reagent and a 1 point 5 ppm

35:47.1

35:52.1

phosphate standard an individual analyst
obtained a standard deviation of plus or

35:52.1

35:59.3

minus 0.1 ppm so they state their
results on each one of the instructions

35:59.3

36:04.4

that those are the results that they got
well again folks you know don’t take our

36:04.4

36:09.5

word for it you can do your own test
back in your own lab or in your own

36:09.5

36:15.0

kitchen or wherever it is that you do
your test but Chris I want to thank you

36:15.0

36:20.8

for coming on letting us know that
Taylor has done extensive research with

36:20.8

36:26.6

this method and I think the bottom line
is is it doesn’t matter which tests you

36:26.6

36:31.2

use it matters how you use it and you
have to be accurate and you have to be

36:31.2

36:35.9

repeatable it’s all about technique it
is all about technique and the other

36:35.9

36:42.7

thing is don’t deviate from the method
instructions because the pairing of that

36:42.7

36:48.4

SteriPEN is carefully done with with our
glassware with the 91 98 and it’s

36:48.4

36:52.1

important that let’s let’s say you’re
gonna do it in a beaker if you’re gonna

36:52.1

36:56.2

do this in a beaker 150 milliliter
beaker and you put a sample in there

36:56.2

37:01.1

it’s kind of low and flat and you put
this there a pen in there it’s quite a

37:01.1

37:08.0

bit of difference of contact then when
you put it in one of those 91 98 sample

37:08.0

37:12.3

cells the 25 MLS ample cells from Taylor
you’re gonna notice that there’s more

37:12.3

37:18.8

water surrounding the lamp than it is in
a beaker so that’s another area of put

37:18.8

37:23.1

it under technique is read the
instructions and use the glassware

37:23.1

37:27.8

that’s recommended that’s a great point
because if it’s not getting in contact

37:27.8

37:32.3

with it it’s not repeatable as they did
it in the lab Chris thanks so much for

37:32.3

37:35.8

coming on and sharing some more insight
on the organic

37:35.8

37:40.5

phosphate test oh you got a trace
anything you need let me know folks you

37:40.5

37:45.5

know I love to interview people that
know more than I do and folks that is

37:45.5

37:51.2

not hard to find well that is this next
guest and he comes straight from

37:51.2

37:56.9

SteriPEN so we are going to ask the
questions we all want to know about this

37:56.9

38:02.1

device from somebody who has helped
develop it well my next lab partner is

38:02.1

38:07.6

Ainsworth Koehler and he knows
everything there is to know about the

38:07.6

38:12.6

SteriPEN so instead of me telling you
all the things I think I know about the

38:12.6

38:18.3

SteriPEN we are bringing in the big guns
and he’s worth how are you Oh clay we’ll

38:18.3

38:22.0

try so hope you’re doing great
absolutely really appreciate you coming

38:22.0

38:25.4

on the show
the scaling up nation is very confused

38:25.4

38:31.4

about the SteriPEN so I know you can
answer all the questions we have about

38:31.4

38:36.2

the SteriPEN but I want to start off if
somebody’s listing out there and they

38:36.2

38:43.6

have never heard of or seen the SteriPEN
what the heck is it sure the SteriPEN is

38:43.6

38:48.2

a handheld water purifier that you can
take with you anywhere in the world and

38:48.2

38:53.7

it purifies the water so you can drink
it and be confident that you won’t get

38:53.7

38:59.3

sick so it was developed for an industry
outside of the industry of course that

38:59.3

39:03.1

we’re talking about which is testing for
phosphates and Hazel’s and such like

39:03.1

39:08.8

that correct the SteriPEN is aimed
towards microbiological organisms such

39:08.8

39:14.3

as viruses bacteria and protozoans it’s
not really for any metals or chemicals

39:14.3

39:19.5

or anything like that well as you know
through our conversations we water

39:19.5

39:24.3

treaters have found a different use for
it we have several tests and I just

39:24.3

39:29.7

mentioned them phosphates and A’s all’s
that require ultraviolet digestion and

39:29.7

39:34.4

the method that we have now requires
this I think it’s about a forty eight

39:34.4

39:39.1

pound transformer that we have to lug
upstairs with us and then plug into a

39:39.1

39:43.9

wall and then get our digestion done off
that well several years ago somebody

39:43.9

39:50.4

told me about the SteriPEN woodwork
or that and I’ve been using those for

39:50.4

39:53.9

years
is there any reason from your

39:53.9

39:58.6

development of this pin that you see
that it would not work for that purpose

39:58.6

40:02.1

firstly I’d have to stay at this time
I’d probably have to do a little more

40:02.1

40:06.2

research to give you a better answer
we’ve only tested the SteriPEN for

40:06.2

40:11.2

microbiological organisms but if I could
get some lab research I’d be able to

40:11.2

40:14.7

help you better on that one fair enough
so the attorneys are in the room with

40:14.7

40:21.2

you I totally understand sure so let me
let me ask it this way if if we have a

40:21.2

40:28.4

UV light a and it does a particular job
and we have UV light B is there any

40:28.4

40:33.8

reason it can’t do the same job so long
as they output the same amount of energy

40:33.8

40:40.3

over a given amount of time or a
comparable output and are in a similar

40:40.3

40:45.3

wavelength then I don’t see why not and
what is the wavelength that comes out of

40:45.3

40:54.0

the SteriPEN it is 254 nanometers or UVC
you and I talking together and me

40:54.0

40:58.5

learning more about the SteriPEN and how
I could better use it for this use I

40:58.5

41:05.5

thought I understood how the actual unit
worked I thought it took the for 1.5

41:05.5

41:11.4

double-a batteries which is 6 volts and
it stepped it down to something like 4

41:11.4

41:15.9

and a half and you said well it actually
does something with stepping but you’re

41:15.9

41:19.3

going the wrong direction and do you
mind sharing with a scale it up nation

41:19.3

41:27.3

what you taught me sure so it does take
6 volts of battery voltage but the

41:27.3

41:34.9

SteriPEN lamp does require over a
thousand volts to light up and 300 volts

41:34.9

41:41.2

just to maintain the output needed to
safely purify your water so what we have

41:41.2

41:47.6

is some circuitry around the light bulb
called a ballast and we also have sort

41:47.6

41:53.2

of a boost converter which takes
whatever the battery voltage is whether

41:53.2

41:59.5

that be a low battery will pretend about
4 volts or a fully charged battery that

41:59.5

42:03.2

has
volts and it converts that to a voltage

42:03.2

42:09.0

that we know that the bow circuitry
needs to sufficiently power that multi

42:09.0

42:14.3

hundred volt lamp the previous
generations of SteriPEN x’ that being

42:14.3

42:21.1

the classic or the traveler required a
stronger battery such as the lithium

42:21.1

42:26.6

chemistry battery in order to power the
lamp so any work we’ve had our fair

42:26.6

42:32.9

share of comments on the association of
water technologies listserv where people

42:32.9

42:37.3

are saying they love these units they
work great and others say they don’t

42:37.3

42:41.7

work and the reoccurring reason that
they say they don’t work for this

42:41.7

42:48.7

specific test is that the batteries
don’t last long enough and the lamp is

42:48.7

42:53.9

not strong enough through the entire
three minute period or one-minute period

42:53.9

42:58.9

how long is the the unit on for I can’t
remember for a full liter dose it’s 90

42:58.9

43:03.7

seconds so during that 90 seconds if the
batteries are low you’re not going to

43:03.7

43:09.3

get the full power of the lamp what do
you say to that if the batteries are low

43:09.3

43:15.1

but not discharged you will get the full
power output of the lamp however if the

43:15.1

43:20.2

batteries have discharged to a point
where their strength is completely gone

43:20.2

43:25.6

then you’ll get nothing from the lamp in
other words there is no dimming from the

43:25.6

43:29.7

lamp like you would observe from an
incandescent light bulb and a flashlight

43:29.7

43:35.2

it’s either the full output or nothing
at all so there you go so that right

43:35.2

43:40.0

there that statement definitively
answers that what they were saying on

43:40.0

43:45.7

the listserv is completely false I would
say it’s people diagnosing the pen the

43:45.7

43:50.2

best they can given the evidence they
have on hand the SteriPEN is a sort of

43:50.2

43:56.1

an enclosed unit and it’s hard to
diagnose so most people like to just go

43:56.1

44:02.1

to the default diagnosis of etes
batteries or quote does not work the

44:02.1

44:09.8

Steyr pen doesn’t eat batteries it’ll
work as advertised and if not then your

44:09.8

44:13.3

customers are welcome to call us up and
discuss it with us

44:13.3

44:17.0

you and I met through that very thing
and I got to tell you you’ve got great

44:17.0

44:22.3

customer service and you have told me
great wealth of information about the

44:22.3

44:26.8

pin so you guys really deliver what you
promised oh I’m glad your faith yep yeah

44:26.8

44:29.8

we’re I mean we’re always there to help
our customers I mean we do of course

44:29.8

44:35.0

have a warranty policy but for the most
part were pretty loosey-goosey so long

44:35.0

44:38.6

as the cut we’ve seen the customers that
treat the SteriPEN with us all right so

44:38.6

44:42.9

you’re talking about either alkaline
batteries or our lithium batteries so

44:42.9

44:46.6

let’s talk a little bit about that so I
know you’ve got a couple of different

44:46.6

44:50.5

units I want to say that the people in
the scaling up nation primarily that are

44:50.5

44:55.2

using the SteriPEN are used either using
the original classic or the third

44:55.2

45:00.5

version of the classic sure those are
our two most popular selling models so

45:00.5

45:05.5

how do they work based on what type of
batteries we put in there regardless of

45:05.5

45:10.2

battery it’s going to take the energy of
that battery the electrical energy and

45:10.2

45:16.6

output it as photonic energy but again
it depends on the chemistry of battery

45:16.6

45:21.6

and how well they can hold up to the
SteriPEN for example in the classic

45:21.6

45:26.8

alkaline batteries even though they are
double-a batteries even though they are

45:26.8

45:32.5

1.5 volts the chemistry inside the
batteries just don’t make them a strong

45:32.5

45:36.5

enough battery for a high power device
such as the SteriPEN they’re more

45:36.5

45:41.6

appropriate for devices like your kids
toys like remote-control cars or you

45:41.6

45:47.0

know game system but the lithium battery
given it’s chemistry can handle higher

45:47.0

45:51.5

power applications like the SteriPEN now
what is the difference between the

45:51.5

45:56.4

classic and the classic three the
classic three is I’ll put it abstractly

45:56.4

46:00.5

you know how cars sort of have like new
model years and they add new features

46:00.5

46:04.5

the engineers learn a little more make
the product better yeah and then you

46:04.5

46:08.8

have to go out and buy another car yeah
yeah so that’s sort of the same of the

46:08.8

46:12.3

SteriPEN I mean if you have a classic
and it’s working for you it’s going to

46:12.3

46:19.0

keep you safe so the classic three is
sort of like a new model year car except

46:19.0

46:22.7

for the SteriPEN
in this case it has a more efficient

46:22.7

46:29.1

circuit and improved code so that it can
now accept alkaline batteries as well as

46:29.1

46:33.0

lithium batteries but unfortunately
without lines you’re only getting it of

46:33.0

46:38.8

third of the doses you would get with a
lithium batteries we changed the LED

46:38.8

46:44.2

indicator scheme to three LEDs instead
of that one LED coming out of the

46:44.2

46:49.9

classics window so that we could
accommodate for a higher ambient light

46:49.9

46:54.2

outside to make it easier to discern
what’s going on with the indicator and

46:54.2

46:58.1

also to help with people who have
difficulty discerning between red and

46:58.1

47:04.1

green so now customers can look at the
position of the LED on the classic three

47:04.1

47:10.0

to understand what the status is versus
doing your best with just a great brink

47:10.0

47:13.8

blinking light on the classic I
appreciate that after using it for years

47:13.8

47:19.3

I’ll tell ya I’m glad oh you can’t see a
red agreeing that well it’s just

47:19.3

47:23.7

difficult it’s I’ve never had an issue
we have we probably have it up out of

47:23.7

47:28.9

half a dozen of the classics in use and
I just bought three of the classic

47:28.9

47:33.0

threes to do these experiments and it
was much easier to tell what it was

47:33.0

47:38.6

trying to tell me oh I’m so glad for
that we also changed the cap from its

47:38.6

47:42.8

original conical shape and the classic
in that this will just twist off rather

47:42.8

47:47.6

than the classic where you have to grab
the base of the SteriPEN and the lamp

47:47.6

47:53.0

cover and pull them apart some customers
were concerned that the amount of

47:53.0

47:57.0

strength needed to pull those two pieces
apart could damage the lamp and just

47:57.0

48:01.3

some people had difficulty pulling apart
in general so we made that easier and

48:01.3

48:05.4

the last improvement with a classic
three over the classic is we made it so

48:05.4

48:09.5

you can actually start the pen inside
the water rather than having to start it

48:09.5

48:14.4

outside of the water and that is a huge
improvement based on how we use it I

48:14.4

48:21.5

love that you have one step less what is
the expected life out of the classic in

48:21.5

48:25.9

the classic three this depends on
battery and I’ll start with a classic

48:25.9

48:33.8

now the classic can only accept lithium
or nickel metal hydride batteries nickel

48:33.8

48:36.2

metal high
dried being rechargeable batteries and

48:36.2

48:42.7

with a set of lithium you can expect a
hundred litres of water and depending on

48:42.7

48:49.3

the brand in the model of rechargeable
battery you can expect about 80 litres

48:49.3

48:54.7

all right since we are using this
off-label and the way it was developed

48:54.7

48:59.8

you hit the button and it’s ready to go
and make clean to sterilize one liter of

48:59.8

49:03.9

water we’re not necessarily using one
liter of water we’re using it for one

49:03.9

49:08.4

test so when we hit that button for one
test and we’re using lithium batteries

49:08.4

49:12.2

we should be able to expect to get 100
tests out of that am I am I getting that

49:12.2

49:17.9

correct yep that sounds correct alright
continuing with the classic three given

49:17.9

49:23.5

the improved circuitry and the improved
code you can now use alkaline batteries

49:23.5

49:29.2

which will give you 50 litres of water
with lithium’s now you can get a hundred

49:29.2

49:35.1

and fifty liters of water and depending
on the brand and model of nickel metal

49:35.1

49:39.1

hydride or a chargeable battery you can
get expect about a hundred liters of

49:39.1

49:45.4

purified water or in your cases a
hundred uses awesome so next question is

49:45.4

49:50.5

should people be wearing UV eye
protection when they’re using these

49:50.5

49:56.9

devices oh no that’s not necessary at
all the SteriPEN has an important safety

49:56.9

50:02.3

feature called the water sensor now to
dispel any misconception ahead of time

50:02.3

50:07.5

the water sensor does not detect the
purity of water it only detects the

50:07.5

50:13.1

presence or lack of water and that is it
and what the water sensor does is to

50:13.1

50:18.3

ensure that the lamp is not illuminated
outside of the safe confines of water

50:18.3

50:24.7

when the SteriPEN is in water and emits
the UV photons it’ll bounce off the air

50:24.7

50:29.8

water interface of the volume of water
and stay in that volume of water or

50:29.8

50:35.8

it’ll be absorbed or bounced off the
walls of the container of the water so

50:35.8

50:40.4

in effect I’m a very very very
negligible amount of UV light escapes

50:40.4

50:45.8

but nowhere near the amount that could
cause any skin or eye damage

50:45.8

50:50.8

this has been very informative I think
for once you’ve put to bed what we’ve

50:50.8

50:56.1

been talking about for years on this
listserv so I really want to thank you

50:56.1

51:01.6

for coming on scaling up and educating
the entire scaling up nation I’m glad to

51:01.6

51:06.8

keep everyone informed nation if you
don’t take away anything else from

51:06.8

51:14.4

today’s show I want it to be this I want
you to keep your ears open I want you to

51:14.4

51:21.5

read everything you can about what you
do on a regular basis and trust me every

51:21.5

51:28.0

water treat are out there has an opinion
about how you do it what you use you

51:28.0

51:32.3

name it they have an opinion about it
there’s a metaphor for that but I’ve got

51:32.3

51:36.3

a clean lyric show and I’m not going to
go into that I think you all know what

51:36.3

51:44.0

it is it’s great to hear what those
opinions are but that’s all they are

51:44.0

51:50.8

to you your job the way I see it is to
do exactly what I did take all that

51:50.8

51:58.4

information but now do something that
allows you to believe in what you’re

51:58.4

52:03.6

doing now you have to be open because
there’s a possibility you could have

52:03.6

52:07.3

been doing something for a very long
time and now that you’ve tested it you

52:07.3

52:12.5

might find that it’s wrong and if you
can’t accept the fact that that

52:12.5

52:18.6

particular item might not be done
correctly and you need to change it well

52:18.6

52:22.7

you’re gonna have some issues with that
and if that is the case maybe this isn’t

52:22.7

52:29.3

the industry for you but if you are
willing to take new ideas and new

52:29.3

52:35.3

information and then test them so it
makes sense to you and now you’ve

52:35.3

52:40.9

verified what somebody told you so you
know it’s right you can talk to other

52:40.9

52:46.2

people and tell them exactly what you
did to prove that you are not only going

52:46.2

52:52.9

to be a better water treater you are
going to be a better advocate for this

52:52.9

52:59.1

industry so folks just like what I did I
was curious that if this SteriPEN that I

52:59.1

53:05.0

was using was working properly I’ve been
using it for three years now everybody

53:05.0

53:09.8

on my team has been using it but were we
making a mistake based on all these

53:09.8

53:15.4

opinions well I didn’t know and I went
ahead and I did the testing the way I

53:15.4

53:21.3

described earlier and I indeed I
verified that what we were doing was

53:21.3

53:25.7

correct now here’s a couple of things
that I’ve learned in my research the

53:25.7

53:31.4

original SteriPEN works great and that’s
what we were using for the longest time

53:31.4

53:38.7

but as Ainsworth explained to us there
are some improvements with the third

53:38.7

53:44.7

generation they call it the classic
three that make it a lot easier in the

53:44.7

53:52.4

field so we have actually switched to
the SteriPEN three version one of the

53:52.4

53:58.1

items that it does that makes it so much
easier is you can cycle the pin which

53:58.1

54:04.1

means you can turn it back on after it’s
timed out without drying off the probes

54:04.1

54:09.1

so you don’t have to take it out of the
water and then stick it back in that is

54:09.1

54:14.0

a huge time saver and it’s also the
point in time when you lift it out where

54:14.0

54:18.9

you accidentally tip your sample over so
you’re totally eliminating that it also

54:18.9

54:24.3

works better with alkaline batteries
just as we learned on this show it will

54:24.3

54:30.8

work with alkaline batteries but you’re
not going to get as many tests so next

54:30.8

54:33.8

time you go to wherever you buy
batteries you’re gonna see how expensive

54:33.8

54:39.0

those lithium batteries are but trust me
even though they are more expensive

54:39.0

54:43.9

they’re going to work better in the
device and they’re going to work longer

54:43.9

54:48.4

and that’s really what I mean by better
so you don’t need to throw away a bunch

54:48.4

54:53.4

of batteries you can use as least as you
can and get the most use out of them

54:53.4

55:00.1

when you’re doing that and a final tip
is make sure you bring extra batteries

55:00.1

55:05.6

don’t just bring a pin because when that
sucker dies you can’t run any more tests

55:05.6

55:11.5

so always have at least one set of
batteries with you so if something does

55:11.5

55:17.1

happen you can still run your tests
we’ve had some issues with the unit’s

55:17.1

55:21.8

retaining moisture so we keep them in a
test kit so you need to make sure that

55:21.8

55:28.0

the unit’s do stay dry because of course
they’re dipped down into water so if you

55:28.0

55:34.2

can dry those off and keep them into a
nice dry place by the way when that

55:34.2

55:38.0

happened it just happened once and what
we did we’ve got a little vacuum

55:38.0

55:42.7

desiccants device here and we just drew
a vacuum put it in the desiccant

55:42.7

55:47.0

material and it worked fine to the next
day so I don’t think that’s a big issue

55:47.0

55:53.4

but I just want to share what I learned
during our experiments with the SteriPEN

55:53.4

55:59.4

scaling up nation I want to make it as
easy as possible for you to know what

55:59.4

56:04.4

you need to get in order to make it
easier for you to run your organic

56:04.4

56:12.7

phosphate and asel testing in the field
so I have created a video of me unboxing

56:12.7

56:17.0

everything that you need in order to run
those tests if you want to see that

56:17.0

56:22.8

video go to scaling-up
h2o comm a forward slash pin video one

56:22.8

56:28.2

word and you will see me unbox three
products now the three products that you

56:28.2

56:34.9

are going to need are of course the
SteriPEN the SteriPEN is about $69 and

56:34.9

56:39.3

you can get that from my Amazon
affiliate link by going to scaling up

56:39.3

56:44.6

h2o comm Ford / SteriPEN the other thing
that you’re going to need are some good

56:44.6

56:49.4

high quality lithium batteries I have an
affiliate site for those that is scaling

56:49.4

56:55.1

up h2o comm Ford / batteries that’s
going to give you eight energizer

56:55.1

56:59.9

lithium batteries and the reason that
eight is so good is because it gives you

56:59.9

57:04.1

a spare set because I promise your
batteries will run out when it is the

57:04.1

57:08.8

most inconvenient time for that to
happen that’s just how it works the last

57:08.8

57:12.9

thing you’re going to need is a vial for
your sample to go into and for the

57:12.9

57:17.0

SteriPEN to be able to sit straight up
and down in and to get that you’re going

57:17.0

57:23.6

to go to scaling up h2o
calm /vy OVI al those are the things

57:23.6

57:30.7

that you need and I have unboxed those
on that video which is pin video and

57:30.7

57:36.9

that’s scaling up h2o comm Ford / pin
video I did one more video for you and I

57:36.9

57:42.0

showed you how I run the test and the
test that I’m running is the organic

57:42.0

57:46.7

phosphate test there’s a video up there
for that so if you want to see that that

57:46.7

57:55.8

is scaling up h2o comm pin test one word
scaling up h2o comm pen test well as I

57:55.8

57:59.6

mentioned in the beginning of the show
we’ve got a lot of things coming up as

57:59.6

58:05.3

water treaters we have the association
of water technologies convention coming

58:05.3

58:12.5

up in Orlando September 26 through 29th
so Orlando Florida is a great place to

58:12.5

58:16.8

go in in folks if you’ve never been to
an association of Water Technologies

58:16.8

58:22.0

convention you’re missing out there’s a
lot of information that’s shared there

58:22.0

58:28.2

but if you ever plan to buy anything in
the water treatment community this is

58:28.2

58:35.4

your one-stop shop to visit every single
vendor that you would ever need to run a

58:35.4

58:42.5

water treatment territory or business
and as a bonus I’m going to be there so

58:42.5

58:47.5

come up to me make sure you come out and
say I’m a member of the scaling up

58:47.5

58:52.4

nation I’m gonna have scaling up buttons
as I did last year I got a lot of

58:52.4

58:57.8

compliments on that they all means come
up ask me a for a button and to get the

58:57.8

59:01.6

convention started off right because I
know there’s a lot of new people that

59:01.6

59:04.7

listen to the show and you might be
coming to the convention for the first

59:04.7

59:09.5

time and that can be very intimidating
so here’s what I want to do to help

59:09.5

59:13.4

everybody out we did this last year and
the people that came had a fantastic

59:13.4

59:19.2

time and they wrote me and told me that
because they did what I’m getting ready

59:19.2

59:24.5

to tell you they had a better experience
at the convention they were able to go

59:24.5

59:30.0

back with information and immediately
put it in to use

59:30.0

59:36.5

and several of them said their boss
commented on how well they used that

59:36.5

59:41.3

information and their boss was on the
fence originally about should they send

59:41.3

59:45.9

them to this function or not but when
they came back and they saw how diligent

59:45.9

59:50.5

they were and putting all this stuff
into play they are absolutely going this

59:50.5

59:55.9

year so what am I talking about well
last year I did a meet-up I did it very

59:55.9

59:59.6

early in the morning and I think some
people were sleeping so we’re gonna do

59:59.6

1:00:04.9

it a little bit later this time so on
Thursday morning at 10:00 a.m.

1:00:04.9

1:00:10.5

immediately following the keynote
speaker we are going to meet up in the

1:00:10.5

1:00:15.7

chillers lounge right in the exhibit
hall gonna be a really quick meeting you

1:00:15.7

1:00:20.0

guys can meet each other I can meet you
you can get your scaling-up pen but

1:00:20.0

1:00:24.3

here’s what I want you to do I want you
to talk about what is the one thing that

1:00:24.3

1:00:29.0

you want to get out of this convention
you get enough people talking about the

1:00:29.0

1:00:32.0

one things you’re probably gonna have
more than one thing that you want to get

1:00:32.0

1:00:36.1

out of the convention because of that
conversation but people will help you

1:00:36.1

1:00:39.5

find it they’re gonna talk to a certain
vendor and they’re going to say hey I

1:00:39.5

1:00:43.7

remember George wanted to find out about
that they’re gonna go find George

1:00:43.7

1:00:48.1

they’re going to bring them and
introduce them to that vendor so nobody

1:00:48.1

1:00:53.5

is going to the AWT convention alone we
are all part of the scaling up nation

1:00:53.5

1:00:56.9

and we’re going to meet up to talk about
that at 10 a.m.

1:00:56.9

1:01:01.6

immediately after the keynote speaker so
the keynote speaker runs 10 minutes late

1:01:01.6

1:01:06.4

it’s gonna be at 10:10 just keep that in
mind but I will be there and I hope to

1:01:06.4

1:01:11.5

see you there as well there are also a
couple of other opportunities for you to

1:01:11.5

1:01:15.9

see me there are lots of people to see
but I want to meet you especially

1:01:15.9

1:01:21.2

so on Friday between 9:00 and 10:30
I’m gonna be with my good friend Russel

1:01:21.2

1:01:28.7

basket of tower water and he is going to
share his experiences with what happened

1:01:28.7

1:01:35.0

with Legionella in New York that’s where
Russ’s business is so imagine if your

1:01:35.0

1:01:41.0

business changed overnight in the blink
of an eye because that’s what happened

1:01:41.0

1:01:43.6

to him
there were people that got

1:01:43.6

1:01:48.4

and died unfortunately in the Bronx and
then the municipalities got together and

1:01:48.4

1:01:55.6

they said we are going to change the
laws in regards to Legionella and he had

1:01:55.6

1:02:01.7

to totally redefine how he did business
he’s going to be talking about that and

1:02:01.7

1:02:07.0

the message there is what can you do to
get prepared for that so you don’t have

1:02:07.0

1:02:13.2

to suffer what he suffered through Russ
is graciously sharing his story so we

1:02:13.2

1:02:19.9

can learn from it and then on Saturday
between 8 a.m. and 9:30 I’m presenting

1:02:19.9

1:02:24.9

with my friend Nathan Hardy and we’re
going to be talking about filming amines

1:02:24.9

1:02:29.4

as you know there’s a lot of information
out there about filming and means and

1:02:29.4

1:02:36.5

what I did I did an experiment just like
what I did for this SteriPEN we took a

1:02:36.5

1:02:42.1

building system that was fine and then
we removed and this was a closed-loop

1:02:42.1

1:02:45.9

system by the way we removed the
treatment that was in there that we’ve

1:02:45.9

1:02:53.2

got great data for at least five years
on and then we put the amine in the

1:02:53.2

1:02:57.9

system and that’s what you’re going to
learn about what I found by doing that

1:02:57.9

1:03:03.1

so I hope you enjoy that presentation as
you know I’ve got some evidence on what

1:03:03.1

1:03:07.7

I found and I also have some interesting
techniques that I discovered as I was

1:03:07.7

1:03:12.3

doing that so I’m really looking forward
to bringing that to you of course you

1:03:12.3

1:03:17.7

all know that I look forward to bringing
scaling-up to you each and every time

1:03:17.7

1:03:22.5

that we get together the only way that I
know what to talk about if folks I would

1:03:22.5

1:03:28.0

not have a show today I spent an hour
talking about phosphate I would think

1:03:28.0

1:03:33.0

that that would bore anybody but I’ve
gotten more questions on phosphate than

1:03:33.0

1:03:39.3

any other topic so that’s why I did what
I did it’s because of you the listeners

1:03:39.3

1:03:43.5

out there in the scaling-up nation so
please keep those things coming and as

1:03:43.5

1:03:48.1

always if you know a water treat are out
there and they don’t know about the

1:03:48.1

1:03:52.6

scaling up podcast please spread the
word let them know all the great things

1:03:52.6

1:03:56.2

that you’re learning from scaling
and folks I can’t wait to talk to you

1:03:56.2

1:04:02.3

next time on scaling up

1:04:02.3

1:04:04.4

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