177 The One Where Disney Meets Water Treatment

  What creates excellent customer service experiences resulting in clients becoming passionate fans of your company? What if some simple steps could change a client’s experience with your company from mediocre to magical; would you take them?   Today my lab partner on Scaling UP! H2O is Dennis Snow. Dennis honed over 20 years of customer …

172 The One That’s All About Clean Energy

How much money do you think you’d be able to save if you had better information when making daily purchases? I’d suggest that it is a lot. By having better data, we could also reduce our energy consumption and positively impact our environment (and our pocketbooks.) The truth is, we need better information so that we can make better …

158 the One That’s Virtually Live At 2020 AWT Conference  

AWT, Association of Water Technologies, Water Treaters, Water Treatment, Water Technologies 

Happy Association of Water Technologies 2020 Convention week! If it weren’t for COVID19, we would all be together right now. However, through the magic of technology, we are virtually together. Proving once again, we can get through COVID19. We can get through anything! We are Water Treaters! Every year the Association of Water Technologies bestows …

154 The One With AWT President, Tom Brandvold, CWT

AWT, Association of Water Technologies

“Normally, during this time of year, I am getting ready to see all of you at The Association of Water Technologies Annual Convention. But, as everything goes, this year, I figured that wouldn’t be happening. ”     Those were my thoughts before I learned more about the virtual convention AWT is doing instead of an in-person …