Scaling UP! H2O

100 Transcript

The following transcript is provided by YouTube. Mistakes are present. To hear the podcast episode, click HERE.

0:07.9

0:15.2

hello Scaling UP! nation Trace Blackmore
here and folks this is the 100th time

0:15.2

0:23.3

that I have introduced this show to you
that’s right the Scaling UP! h2o is

0:23.3

0:32.7

celebrating their 100th episode it is so
hard for me to believe that I remember

0:32.7

0:39.4

my very first episode and I’m sure I’ve
told this story before occasionally I’ll

0:39.4

0:47.0

go back and I’ll listen to episode one
to see how far this show has come but I

0:47.0

0:55.6

needed to get something on the air in
order to send it to iTunes itunes then

0:55.6

1:00.6

approves the podcast and then you can
start sending that to other services

1:00.6

1:06.2

well I didn’t even have a microphone at
that time I had a Bluetooth headset and

1:06.2

1:10.8

that is what I record it in it’s not
that good and I know what you’re

1:10.8

1:14.1

thinking you’re going to go back and
you’re going to listen to it well it’s

1:14.1

1:22.3

my hope that you hear a difference
between then and now I sure think that I

1:22.3

1:30.3

have become better at hosting this show
and that’s what this show is all about

1:30.3

1:36.8

it’s about this show becoming what it is
it’s about this show getting better and

1:36.8

1:41.9

we are just going to take this entire
episode and we are going to celebrate

1:41.9

1:49.7

the fact that this is the 100th time
that I have come to you as the host of

1:49.7

1:55.8

Scaling UP! h2o
since that time so many things have

1:55.8

2:00.5

happened and you probably thinking well
what was that time when did trace start

2:00.5

2:08.6

Scaling UP! h2o well it was April 4th

2:08.6

2:19.3

2017 for for 2017 and that double four
is actually significant I want to tell

2:19.3

2:23.8

you the story that
I was approached by several people and

2:23.8

2:30.9

you’re gonna hear from those people on
today’s episode that encouraged me to

2:30.9

2:37.2

start a podcast well after that I
decided that I needed to start a podcast

2:37.2

2:43.8

and I recorded episode number one I was
all over the place I didn’t know what

2:43.8

2:48.8

the format was going to be I didn’t
really have any guests

2:48.8

2:55.7

scheduled out and I definitely didn’t
have any systems in place but I had an

2:55.7

3:03.6

idea and the idea was that we as water
treaters are isolated were isolated from

3:03.6

3:08.9

each other and were even isolated from
other people in our company the simple

3:08.9

3:15.2

fact is the way our job works is we are
driving to and from accounts and then we

3:15.2

3:22.7

are servicing in between so we don’t
have the luxury of being able to run

3:22.7

3:28.1

ideas past each other or even
communicate with each other a lot of the

3:28.1

3:33.7

time and then we have the issue where
we’re in our cars so much I’d love to

3:33.7

3:37.5

call that windshield time because if I
say that everybody immediately knows

3:37.5

3:42.9

what I’m talking about and maybe we get
to catch up on what’s coming on on pop

3:42.9

3:48.5

radio maybe we’re able to listen to a
book maybe we’re able to listen to a

3:48.5

3:56.5

podcast well at that time I was not able
to find a podcast that served the water

3:56.5

4:03.5

treatment industry so I figured why not
take these people’s advice and start a

4:03.5

4:09.2

podcast for the water treatment
community and that’s where that 4/4

4:09.2

4:15.8

comes in Scaling UP! h2o is for the water
treatment community and I’ve never

4:15.8

4:19.8

shared that before but that’s one of the
reasons I decided to start it on that

4:19.8

4:26.6

double four date for for 2017 and since
that time I have

4:26.6

4:35.3

so many people come up to me and let me
know that they don’t feel that they are

4:35.3

4:41.0

isolated from the water treatment
community they get to hear about what’s

4:41.0

4:45.1

going on in the community through the
podcast they learn because of the

4:45.1

4:51.3

podcast and it encourages them to step
out of the box that they are in day to

4:51.3

4:57.9

day and do something different so they
can become better I have to tell you

4:57.9

5:03.1

that is one of my favorite things that I
have received since I started this show

5:03.1

5:09.1

people feel obligated and I love that
they do to let me know that this show

5:09.1

5:14.5

has helped them in some way I’ve been
getting so many calls or emails for

5:14.5

5:19.4

people saying thanks for helping me get
my CWT folks I didn’t do a thing for you

5:19.4

5:22.9

getting your certified water
technologist designation other than

5:22.9

5:27.4

maybe giving you a little nudge that
this is something you need to do if

5:27.4

5:32.2

you’re going to choose to be in the
industry that I’m in the industrial

5:32.2

5:36.7

water treatment industry why not be the
best that you can be and one of the best

5:36.7

5:43.6

things that you can do is to prove to
everybody but especially yourself that

5:43.6

5:49.4

you are the best by getting the
certified water technologist designation

5:49.4

5:56.0

one of my favorite stories that somebody
shared with me was a listener and they

5:56.0

6:01.4

said that they were alone when they were
doing their day to day and they would

6:01.4

6:06.0

run into certain competition and they
just couldn’t stand them for the simple

6:06.0

6:11.8

fact that they were competition well
fast-forward to a couple episodes of

6:11.8

6:17.3

this show and they shared with me that
they invited this individual this

6:17.3

6:23.0

competition for a drink so they met at a
bar they shared a beer or two

6:23.0

6:29.3

and once the awkwardness wore off they
became good friends and he shared with

6:29.3

6:35.8

me that he’s no longer alone in this
huge water treatment industry even

6:35.8

6:41.6

though they are competitors they are
able to talk with each other get ideas

6:41.6

6:46.7

from each other help each other when
they’re having issues and just relate to

6:46.7

6:52.1

each other because after all who
understands what the heck US industrial

6:52.1

6:56.6

water traders do so if we can talk to
somebody that does the exact same thing

6:56.6

7:03.5

that we do it just makes life better and
I’m so happy when I hear stories like

7:03.5

7:09.2

that I’ve heard dozens of stories like
that folks there’s no reason we can’t be

7:09.2

7:16.3

friends with our fellow water treaters
and that is the Scaling UP! nation you

7:16.3

7:20.7

know when I talk about the individual
that reached out to his competition and

7:20.7

7:25.9

now they’re good friends it reminds me
of my relationship with Mark Lewis and I

7:25.9

7:29.1

know everybody out there in the
Scaling UP! nation has heard me talk

7:29.1

7:34.7

about mark Lewis before in fact you’ve
heard him on several shows mark has been

7:34.7

7:42.2

on episode 31 he’s been on episode 34 I
interviewed him again on episode 87 when

7:42.2

7:49.2

we were out at aw T’s Technical Training
Mark and I did not know each other until

7:49.2

7:55.6

I got involved in our industry mark and
I were serving on a particular committee

7:55.6

8:01.8

together actually that’s not true
we were drafted by Jay farmer e to

8:01.8

8:08.4

distribute paperwork before the general
session and Mark and I met there so Jay

8:08.4

8:14.3

farmer II who was on an earlier episode
just recently he forced us to meet by

8:14.3

8:17.8

giving us work to do so Thank You Jay
matter of fact that’s how I became on

8:17.8

8:20.9

the board – Jay gave me work to do and
eventually that led me to become on the

8:20.9

8:25.5

board of the Association of Water
Technologies I’m beginning to understand

8:25.5

8:31.5

part of his evil plan now anyway I
digress folks if you’re not taking the

8:31.5

8:37.7

opportunity to introduce yourselves out
there to fellow water treaters you are

8:37.7

8:45.1

missing a golden opportunity so I hope
that you do use that opportunity

8:45.1

8:50.5

and if you need an icebreaker use this
show hey have you heard about Scaling UP!

8:50.5

8:53.2

h2o
hopefully they’ll say yes but you know

8:53.2

8:57.5

what if they say no that’s another
listener that we get to add to the

8:57.5

9:04.0

Scaling UP! nation there is just so much
that we can gain when we talk with each

9:04.0

9:09.9

other and when we help each other become
better water treaters now if you ever

9:09.9

9:15.4

thought about the name Scaling UP! h2o so
if we talk about Scaling UP! our systems

9:15.4

9:21.0

that has a negative connotation to it we
think oh my gosh we’re Scaling UP! or

9:21.0

9:27.3

losing efficiency we might even be
losing capacity so Scaling UP! is bad

9:27.3

9:33.9

that’s how we think about it as water
treaters I wanted to change our paradigm

9:33.9

9:39.2

when we think about Scaling UP! because
in business when you scale up you get

9:39.2

9:45.8

bigger if you look Scaling UP! up in a
Phasis you get words like to go up to

9:45.8

9:54.5

climb to mount to grow to ascend and
that’s what I want this podcast to do to

9:54.5

9:58.9

the water treatment community I want
that to be the catalyst that helps us

9:58.9

10:03.8

all make the water industry better and I
think that we are doing that because

10:03.8

10:10.5

I’ve seen it I’ve heard it thank you so
much for sharing those stories with me

10:10.5

10:16.3

and I do my best when I get them to
share them on the air because I am sure

10:16.3

10:23.4

they motivate you just as much as they
motivate me now of course we can’t do

10:23.4

10:28.5

anything without the Scaling UP! nation
and you’ve heard me talk about the

10:28.5

10:34.4

Scaling UP! nation so many times I
lovingly refer to anybody that listens

10:34.4

10:39.4

to this show anybody that contributes to
the show any guest on the show anybody

10:39.4

10:45.4

that does anything in connection with
Scaling UP! h2o you are part of the

10:45.4

10:50.9

Scaling UP! nation now these numbers that
I’m going to share with you are so

10:50.9

10:57.1

incredibly humbling to me
had no idea that this is where we would

10:57.1

11:05.0

be a hundred episodes after we recorded
the first episode in fact I really

11:05.0

11:10.9

didn’t have any agenda when I started
recording Scaling UP! h2o only the one

11:10.9

11:18.5

thing I wanted to do was to somehow give
back to the water treatment community

11:18.5

11:24.6

that has given me so much my dad and I
are connected because of all the things

11:24.6

11:30.5

that he taught me in water treatment I
now get to share with you things that

11:30.5

11:36.6

started in the foundation of him giving
to me what I know about water treatment

11:36.6

11:41.1

through this podcast and that’s a way
that I’m able to honor him that’s all

11:41.1

11:45.8

because of the water treatment community
when I think of all the great friends

11:45.8

11:50.2

that I have when I think about the
company that I own the great people that

11:50.2

11:55.5

helped me run that company that is all
because of the industrial water

11:55.5

12:01.7

treatment industry and I wanted to do
what I could do to pay back to this

12:01.7

12:09.2

great industry well that has paid me
back so much by doing that by putting

12:09.2

12:14.8

this podcast out there I have heard from
so many people but I am humbled by the

12:14.8

12:22.6

numbers of the listeners we have had
over 10,000 people subscribe to Scaling UP!

12:22.6

12:29.6

h2o can you imagine that what is a
football stadium hold it’s like every

12:29.6

12:37.1

time Scaling UP! h2o comes on we are in
some sort of stadium that humbles me

12:37.1

12:42.5

that vision of all those people sitting
listening to this podcast listening to

12:42.5

12:46.4

the guests learning about water
treatment becoming better as water

12:46.4

12:51.8

treaters that’s just such a fantastic
image in my head and I’m so incredibly

12:51.8

13:01.3

humbled by that and that stadium reaches
over 65 countries can you imagine I am

13:01.3

13:08.9

here in my studio in Atlanta Georgia
and it’s not just Atlanta people that

13:08.9

13:12.0

are listening to me it’s not just
Georgia people that are listening to me

13:12.0

13:19.0

it’s not just United States people that
are listening to me people over 65

13:19.0

13:26.4

countries are tuning into their favorite
podcast player and listening to Scaling UP!

13:26.4

13:31.4

h2o we’re in Africa
we’re in countries like South Africa

13:31.4

13:37.2

Egypt Nigeria knee
I don’t know anybody over there but they

13:37.2

13:45.0

know Scaling UP! h2o and we’re all part
of the Scaling UP! h2o Scaling UP! nation

13:45.0

13:49.7

so in a sense I guess we do know each
other we’re in China Russia Turkey

13:49.7

13:56.2

Germany England France Australia Iceland
and that is just so incredible and these

13:56.2

14:00.6

aren’t little small numbers these are
hundreds of people within those

14:00.6

14:07.6

countries that are listening to Scaling UP! h2o so imagine every time you listen

14:07.6

14:13.7

to an episode somebody else is listening
to the same thing that you’re listening

14:13.7

14:20.9

to in another country and I don’t know
about you but that makes me feel like I

14:20.9

14:25.2

am part of the community and even though
I’m having a bad day dealing with

14:25.2

14:30.0

whatever this issue is I’m having an
issue explaining something to a customer

14:30.0

14:35.2

of Valve’s not working right and it’s
just totally blown my schedule and I’m

14:35.2

14:40.1

not able to get to all the other
commitments that are on my calendar I

14:40.1

14:44.9

feel pretty good knowing that I’m not
alone in that there are other people all

14:44.9

14:51.3

over the world that are dealing with the
same thing than I am that just makes me

14:51.3

14:58.5

feel part of a community one Asian I
could not have done this show on my own

14:58.5

15:02.1

I’ve had a lot of people help me I’m
going to talk about them in a bit but

15:02.1

15:08.8

I’ve had so many wonderful guests on
this program and several of them were

15:08.8

15:13.9

very excited that I made it to episode
100 I mean

15:13.9

15:17.6

sound very sinister right I didn’t think
that guy was going to make it to 100 Wow

15:17.6

15:21.3

I lost that bet no I don’t think that’s
what they were thinking I think that

15:21.3

15:27.8

they just were very happy that this show
is now at 100 episodes and several of

15:27.8

15:34.7

them have called in and left recordings
letting us know what they feel about the

15:34.7

15:40.6

Scaling UP! nation so one of my very
first guests was Charlie Cichetti in

15:40.6

15:44.3

fact I want to say he was my very first
guest now I think that’s true I think

15:44.3

15:48.6

Tom tinny of Lakewood Instruments was my
very first guest and then Charlie

15:48.6

15:54.9

cicchetti was the guest right after that
because Charlie was episode four Charlie

15:54.9

16:00.6

was my first in-person interview and I
don’t know if I’ve shared this I think I

16:00.6

16:04.0

have but if I haven’t I’ll share it
again Charlie was the one that

16:04.0

16:08.9

originally introduced me to podcast
Charlie and I are in the same business

16:08.9

16:13.5

group and we have been for about eight
years now and I knew Charlie for about

16:13.5

16:18.3

three years before that and Charlie was
the one that introduced me to Tim Fulton

16:18.3

16:23.0

you guys know that Tim Fulton is my
business coach he was on episode 22 and

16:23.0

16:27.8

Charlie was the one that introduced me
into the business group that I am now so

16:27.8

16:31.1

Charlie and I are great friends we
really understand each other’s

16:31.1

16:38.6

businesses and we understand each
other’s passions charlie is the guy for

16:38.6

16:45.4

the LEED green building movement so
making buildings more efficient making

16:45.4

16:50.2

them more aware of the resources that
they’re using and how they can reduce

16:50.2

16:55.9

those charlie is pioneered that he is
charging the way he has his own podcast

16:55.9

17:00.7

just on that topic called green
buildings matter and I’ve actually been

17:00.7

17:07.5

on his show I believe I was episode 7 on
his podcast and he’s been on mine

17:07.5

17:13.5

several times I’ve interviewed him so
Charlie was the one that said Trace you

17:13.5

17:19.2

need your own podcast and I looked at
Charlie and I said well that that sounds

17:19.2

17:24.1

interesting Charlie what the heck is a
podcast and he sort of joked with me a

17:24.1

17:26.8

little bit that I didn’t know what a
podcast was and

17:26.8

17:30.0

he said go ahead and download the
program stitcher

17:30.0

17:34.5

that’s the Android version at the time
that would get podcast now there’s a

17:34.5

17:39.2

bunch of them most people are using
google podcasts now but I downloaded

17:39.2

17:46.0

stitcher and he set me up with a couple
of his favorite podcasts and I started

17:46.0

17:49.7

listening to podcasts and I just thought
that that was wonderful that now I could

17:49.7

17:56.4

do something to learn something as I was
driving around in Atlanta traffic from

17:56.4

18:01.3

account to account well I wasn’t really
sold that I was going to do a podcast

18:01.3

18:06.7

cuz after all I just learned what a
podcast was how was I possibly going to

18:06.7

18:13.6

learn how to do a podcast well Charlie’s
persistent and every time I saw him he

18:13.6

18:19.5

brought that up in one way or another so
he was always back there encouraging me

18:19.5

18:26.3

to do a podcast and right now we’re
gonna hear from Charlie trace Charlie

18:26.3

18:29.7

chickadee here and I just want to say
thank you for having me on your podcast

18:29.7

18:34.6

actually twice can’t believe you’re at
episode 100 first of all huge

18:34.6

18:41.0

congratulations 100 episodes so glad you
started the podcast I guess about two

18:41.0

18:45.4

years ago again I have enjoyed being a
guest talking about the green building

18:45.4

18:50.1

movement what your listeners really need
to know about actually I had the owner

18:50.1

18:55.6

of speaking of a few AWT conferences
over the years what’s the latest with

18:55.6

19:00.5

lead the green building movement how do
you pass the LEED exam so even some of

19:00.5

19:04.2

you listening right now might recognize
my voice and and just hope you know well

19:04.2

19:08.6

in your green building career so trace
again congratulations on 100 I know

19:08.6

19:11.7

you’re really serving your industry here
because you’ve got a big heart to share

19:11.7

19:16.2

your expertise to bring in guests not
just within industry but related to your

19:16.2

19:20.4

industry and even those that are just
business and encouraging and just pro

19:20.4

19:25.8

tips and so I like the variety of gifts
you’ve had so again thanks for having me

19:25.8

19:32.3

on and best of luck with 101 all the way
up to many many more awesome podcasts

19:32.3

19:37.5

well Charlie thank you for being one of
my first guests thank you for

19:37.5

19:41.0

encouraging me to do this show
and thank you for being such a great

19:41.0

19:47.6

friend you have really helped me not
only become better at this show but you

19:47.6

19:50.4

probably become better at life and I
really appreciate knowing you and all

19:50.4

19:56.1

the things that you continue to do in my
life well we have some other guests that

19:56.1

20:02.0

are joining us today
and back is episode 78 we heard from

20:02.0

20:09.1

wastewater expert Kevin cope now Kevin
is one of the lead trainers that the

20:09.1

20:14.8

association of Water Technologies has
for wastewater treatment and as you know

20:14.8

20:21.2

one of my absolute favorite things to do
is be involved on the technical training

20:21.2

20:26.4

committee for the association of Water
Technologies and Bruce Kaptur can I

20:26.4

20:30.7

serve as I don’t even know what we’re
called anymore he’s the chair I don’t

20:30.7

20:38.0

know what my name is but I get to serve
and with that I get to learn so much

20:38.0

20:43.5

I’ve been doing that for well over 10
years and every time I go to the

20:43.5

20:48.9

technical training or the fundamentals
and applications training or now even

20:48.9

20:56.5

the wastewater training I learn
something new recently I was at the

20:56.5

21:01.8

association of Water Technologies
wastewater training seminar and it had

21:01.8

21:06.8

been a while since I oughta ‘td that
class and that’s one of my jobs I listen

21:06.8

21:10.1

to all the speakers making sure that
we’re covering various points making

21:10.1

21:13.4

sure it has good flow if there are any
tools that I can get the speakers that

21:13.4

21:20.0

will help them put all that together and
that’s what my job is that I do so it’s

21:20.0

21:24.0

been a while since I hung around the
wastewater training so that’s what I did

21:24.0

21:30.8

and I just saw how incredible these
trainers are with wastewater so I went

21:30.8

21:37.0

up to Kevin and I asked him if he would
mind coming on Scaling UP! h2o and just

21:37.0

21:42.5

sharing with what wastewater is because
a lot of us do water treatment but not

21:42.5

21:47.5

all of us understand wastewater and it’s
hard for us to even fathom what that is

21:47.5

21:52.5

if we don’t have that context so that
was what I asked him he so graciously

21:52.5

21:57.3

came on
and folks he painted a picture so in

21:57.3

22:03.4

your mind’s eye you could actually walk
through a wastewater facility and do

22:03.4

22:09.2

with him what he was describing in your
mind’s eye it was incredible and

22:09.2

22:14.4

consequently enough Kevin cope is a
painter as a thank-you gift for being on

22:14.4

22:19.8

the show imagine he was thanking me for
him being a guest on my show which again

22:19.8

22:23.8

I was thanking him because he came on
and shared such great information but he

22:23.8

22:28.8

painted a picture for me it’s hanging up
in my office but he just has this

22:28.8

22:34.1

ability whether to paint real pictures
or to do them in your mind so you can

22:34.1

22:36.9

travel along with him and learn what
he’s talking about

22:36.9

22:41.3

he is one of the best so if you haven’t
listened to that episode that’s episode

22:41.3

22:47.5

78 and here’s Kevin Cohn trace Kevin
cope hey just wanted to say

22:47.5

22:52.5

congratulations on your 100th show I
look forward to hearing 100 1 2 3 and

22:52.5

22:56.4

continuing on again I very much
appreciate you having me on and honor me

22:56.4

23:01.7

by having me on your show great time and
again a great service the AWT and the

23:01.7

23:05.0

water treatment industry again
congratulations and look forward to

23:05.0

23:10.8

continuing to listen some great podcast
thanks again Kevin’s episode was a

23:10.8

23:16.9

two-part series and that might have been
the very first time I split the episodes

23:16.9

23:24.5

up into two parts when I first started
this podcast I had no idea about length

23:24.5

23:30.0

and format and all of that stuff I have
learned that along the way and I’ve

23:30.0

23:35.2

learned that from your criticisms
critiques and I mean that well I don’t

23:35.2

23:40.9

mean that bad by the way if you ever get
information from somebody and it could

23:40.9

23:45.6

be critical it could even sound like
somebody is being judgmental about you

23:45.6

23:51.7

take a deep breath because if somebody
is going to spin the time letting you

23:51.7

23:57.2

know what has happened to them and how
they’ve experienced something that you

23:57.2

24:02.6

are doing you’re never going to get that
perspective again so maybe it does hurt

24:02.6

24:07.0

your feelings a little bit
deal with it take a deep breath listen

24:07.0

24:13.0

to what they have to say and now you can
use that perspective that you never have

24:13.0

24:19.5

the opportunity to get before to make a
change if you choose to make that change

24:19.5

24:23.8

well there is no doubt about it you out
there in the Scaling UP! nation are not

24:23.8

24:28.2

shy about letting me know what you like
and what you don’t like and some people

24:28.2

24:32.1

say my episodes are too short some
people say the episodes are too long so

24:32.1

24:37.7

you really can’t please everybody but in
an attempt to try to cut down some of my

24:37.7

24:42.7

larger episodes in the past I would just
put a two-hour episode on there and I

24:42.7

24:45.5

wouldn’t think twice about it because
you know what folks you have a pause

24:45.5

24:51.2

button or when you stop your car most
devices today will stop the podcast and

24:51.2

24:54.8

they’ll even rewind it about 10 seconds
so you can get back to where you are

24:54.8

24:59.5

when you get back in your car does all
that automatically so I don’t feel too

24:59.5

25:04.1

terribly bad for you if it takes you
three or four Drive sessions to get

25:04.1

25:08.3

through one of the episodes but I did
hear that complaint a couple of times so

25:08.3

25:14.6

I decided my really long interviews I
was going to chop up so that way you

25:14.6

25:21.3

could listen to those at the pace that
you requested so that was one of the

25:21.3

25:25.8

changes that I made because of the
Scaling UP! nation but to get back to

25:25.8

25:32.1

Kevin Kevin was just a wonderful guy and
the first episode that I split up into

25:32.1

25:38.6

two and if you listen to his episodes
which are 78 and 79 you will learn that

25:38.6

25:43.8

he dated Sharon Stone well not exactly
but he went on a double date with Sharon

25:43.8

25:47.8

Stone and who the heck can say that so
that’s pretty cool

25:47.8

25:51.9

Kevin thanks so much for what you’re
doing for the water treatment community

25:51.9

25:57.7

and thanks for all your help was
Scaling UP! h2o nation the next person

25:57.7

26:02.3

that called in you have heard her on
numerous Scaling UP!

26:02.3

26:10.3

episodes she is delightful she is one of
my biggest cheerleaders of course I’m

26:10.3

26:17.2

talking about Michele farmerie Michele
was episode 12 and as on

26:17.2

26:22.8

mentioned she has been a guest she’s
come back she’s interviewed she’s been

26:22.8

26:28.6

on the show numerous times and I think
she is responsible for getting more

26:28.6

26:35.1

people into the Scaling UP! nation than
anybody else out there so she has just

26:35.1

26:40.4

been phenomenal and Michelle thank you
so much for all that you are doing for

26:40.4

26:44.2

the water treatment community and thank
you for all your help with Scaling UP!

26:44.2

26:50.2

h2o high trace and Scaling UP! nation
it’s Michelle Farmerie special guests

26:50.2

26:54.9

from episode 12 and a handful of others
in between now and then crazy to

26:54.9

26:58.8

remember that far back though as it’s
been 88 episodes

26:58.8

27:04.8

Trace that is so crazy but is
unbelievably awesome I am so incredibly

27:04.8

27:10.0

and absolutely undeniably proud of you
that you have hit a hundred episodes

27:10.0

27:15.8

with Scaling UP! h2o s podcast
I cannot say at all that I’m surprised

27:15.8

27:19.7

because this podcast has been one of the
best things to have ever happened to

27:19.7

27:24.6

this industry people in our industry
spend so much time in their cars and

27:24.6

27:28.9

just have so much wasted time wasted
windshield time so being able to

27:28.9

27:33.8

actually sit in our vehicles or sit at
our desks or travel on a plane or a

27:33.8

27:38.6

train or wherever and and just utilize
that time by having something that

27:38.6

27:43.9

educates us technically it’s just it’s
awesome so keep up the great work

27:43.9

27:48.6

I keep telling all kinds of people I
never hear anything bad about the show

27:48.6

27:53.4

all I ever hear is oh my gosh have you
heard Scaling UP! so just keep up the

27:53.4

27:58.6

great work so proud of you trace and
can’t wait for the next 100 Michelle I

27:58.6

28:03.6

have no doubt we are going to have you
back on Scaling UP! h2o and folks you’re

28:03.6

28:08.0

going to be seeing a lot of Michelle
Michelle was recently nominated to be on

28:08.0

28:11.7

the board of the association of water
technologies for some reason or another

28:11.7

28:17.2

she wasn’t actually selected to be on
the ballot but I think she is phenomenal

28:17.2

28:24.4

if you have ever met her in person she
loves the water treatment industry she

28:24.4

28:30.3

wants to do what she can to make sure
that that industry is bad

28:30.3

28:36.1

than when she came into it I think she
is phenomenal and you watch we’re going

28:36.1

28:40.2

to be seeing a lot more of her another
guest that you’re gonna hear from is

28:40.2

28:47.7

Conor parish now Connor parish was the
reason why I started the podcast when I

28:47.7

28:52.1

did I told you Charlie was the one that
put the idea and he not only put the

28:52.1

28:57.3

idea in my head he smacked me with a
hammer every time I talked to him well I

28:57.3

29:05.1

went to a meeting in February of 2017 in
Annapolis and Connor parish and I I

29:05.1

29:10.4

believe we were having dinner and he
said you know we really need a podcast

29:10.4

29:16.1

for the water treatment industry I then
shared with him what Charlie was telling

29:16.1

29:20.9

me that I needed to start a podcast his
eyes got really big and he goes yes you

29:20.9

29:25.7

would be the perfect host for that I
will do whatever I can do to help you

29:25.7

29:28.2

with that
you need to do that and you need to do

29:28.2

29:32.9

that right now he was very emphatic
about it and I want to say that he

29:32.9

29:38.2

called me every couple days to make sure
that I was going to do that and it took

29:38.2

29:44.7

me about two months or so to actually do
it when we had that conversation but he

29:44.7

29:52.4

was a huge driving force in me starting
Scaling UP! h2o now he is episode 8 and

29:52.4

29:59.0

Connor has a few ideas that you’re going
to learn about in just a few minutes hey

29:59.0

30:03.0

trace it’s Connor Parrish with FC T
water congratulations on hitting your

30:03.0

30:07.5

hundredth episode several years ago when
we discussed the idea of this podcast

30:07.5

30:12.2

and Annapolis I knew you’d be successful
but the scale at which you’ve hit is

30:12.2

30:18.0

truly incredible a global audience
turning out content it’s just been great

30:18.0

30:22.7

and on the plus side and selfishly for
me you’ve made my windshield time

30:22.7

30:27.7

significantly better so thanks for all
that you do keep up the good work and

30:27.7

30:32.0

let me know when you want me to come
back on an interview you Tim Farriss

30:32.0

30:35.9

style
I met Connor five or six years ago I

30:35.9

30:39.9

think maybe it wasn’t quite that long
maybe it was four it seems like it’s

30:39.9

30:46.2

been a long time and it’s been a goo
time I met Connor at an association of

30:46.2

30:53.0

Water Technologies training and he
immediately came up to me and started

30:53.0

30:56.7

asking me questions and then he asked he
said you know I’m gonna have some more

30:56.7

31:01.2

questions later do you mind if I give
you a call and when I run into certain

31:01.2

31:04.6

things in the water treatment industry I
give you a call and you can just help me

31:04.6

31:13.1

through it and I said yeah in fact that
reminded me so much of myself because I

31:13.1

31:19.7

did the same thing with Bruce Catterick
and J farmer II I met them at

31:19.7

31:23.1

Association of Water Technologies
training and I just thought those two

31:23.1

31:28.3

guys were phenomenal I still do and I
used very formal terms I said hey guys

31:28.3

31:33.0

would you mentor me I’ve learned a lot
from my dad I learn a lot from the day

31:33.0

31:38.1

to day that I do I read a lot but you
guys have not only read about it you’ve

31:38.1

31:44.1

experienced it and you have so many
stories that you can share so much

31:44.1

31:47.3

advice that I would really love to have
access to

31:47.3

31:53.8

they both graciously accepted that that
is too many years ago that I care to

31:53.8

32:00.3

tell you but they have really poured
into me and I am a better water treater

32:00.3

32:09.3

because of those two gentlemen that
reminded me so much of what Connor was

32:09.3

32:15.9

doing that I could not wait to accept
his offer and we talk on a regular basis

32:15.9

32:21.7

in fact when he got his CWT I would
think his mom would have been the first

32:21.7

32:28.1

call that he told that he got a CWT but
he actually called me first so I had

32:28.1

32:34.5

several people they will call me and let
me know that they got their CWT and one

32:34.5

32:40.0

of those people was Connor and that was
such a cool conversation and then Connor

32:40.0

32:44.7

asked me because of our relationship to
write a letter of recommendation to him

32:44.7

32:49.1

and I got to tell you that was one of
the best honors that I

32:49.1

32:54.9

had by being a part of him getting
certified so Connor thanks so much for

32:54.9

32:59.6

what you have done for me and what
you’re doing for the water treatment

32:59.6

33:06.1

community andScaling UP! h2o the final
guests that called in to say something

33:06.1

33:14.6

about our 100th episode is our number
one fan I would say James McDonald of

33:14.6

33:21.2

course is who I’m talking about and if
you guys don’t know James McDonald you

33:21.2

33:27.2

need to go back and listen to episode 21
and then he was back on episode of 49

33:27.2

33:34.1

James is just an incredible individual
and I can think of nobody else that has

33:34.1

33:39.9

given more to the water treatment
industry James is always coming out with

33:39.9

33:47.5

another tool another book another idea
and he gives those freely to the water

33:47.5

33:51.2

treatment industry
well his book he does and his book is

33:51.2

33:55.5

drop by drop you actually have to buy
that but I encourage you to do that and

33:55.5

34:00.4

you can get that by going to an
affiliate link on our show notes page

34:00.4

34:06.5

I’ve got a link that takes you directly
to that but let’s hear from James hello

34:06.5

34:09.9

Tracy
congratulations on your 100th episode of

34:09.9

34:15.0

the Scaling UP! aids tool podcast this is
James McDonald your biggest fan the

34:15.0

34:18.5

podcast has filled a hole within the
industrial water treatment profession

34:18.5

34:22.7

that most did not realize was there
while individual companies and trade

34:22.7

34:27.5

organizations provide venues for
continuing education your free podcast

34:27.5

34:33.2

has provided a regular id’s worth a
solid and dust or water topics drop by

34:33.2

34:38.0

drop your podcast has elevated the
industry about not only being a place to

34:38.0

34:41.8

be each week when you episodes are
released but by being a knowledge

34:41.8

34:45.3

resource with past episodes and
supporting information on the website

34:45.3

34:50.4

too you’ve also become everyone’s best
friend as they drive down the road with

34:50.4

34:55.3

you in their ears our profession can be
a lonely profession at times on the road

34:55.3

34:58.8

you don’t get to see the same people
every day we at least have the

34:58.8

35:02.3

consistency of hearing your voice trace
in the

35:02.3

35:07.0

each week thank you for sharing your
passion I look forward to the 200th

35:07.0

35:12.3

episode as well thank you
well James thank you so much great words

35:12.3

35:16.9

very humbling words and I really
appreciate you saying them for all the

35:16.9

35:20.1

guests that called in thank you so much
for for what you said thank you for

35:20.1

35:26.2

taking the time to call in and letting
us know what you think James was the

35:26.2

35:32.7

individual that I got a lot of
information from when I decided to do

35:32.7

35:38.8

this episode I knew I wanted to do a
podcast I was still learning on what I

35:38.8

35:43.4

had to do for the podcast but I didn’t
know how to reach the water treatment

35:43.4

35:48.2

industry now I don’t know if everybody
out there knows this but James has a

35:48.2

35:55.3

huge following on LinkedIn he has well
over 10,000 followers if not 20,000 I

35:55.3

35:58.1

mean it’s it’s really up there it might
even be a hundred thousand James I don’t

35:58.1

36:03.8

know how many people you have but I know
you have a ton and you so graciously

36:03.8

36:10.2

wrote about this new podcast called
Scaling UP! h2o that was going to try to

36:10.2

36:15.5

serve the water treatment community to
get the people that you have earned

36:15.5

36:21.1

their trust with within your industrial
water treatment page within LinkedIn I

36:21.1

36:25.4

didn’t even ask for that I told you I
was going to do that you volunteer that

36:25.4

36:31.9

you have been such a great supporter
throughout this entire endeavor I want

36:31.9

36:35.6

to thank you for everything that you
have done everything that you continue

36:35.6

36:40.1

to do and folks if you haven’t checked
out James on LinkedIn you definitely

36:40.1

36:44.7

want to do that James does some really
neat stuff he’s got a detective series

36:44.7

36:50.2

voiceover series that he does where he
brings real-life situation issues that

36:50.2

36:55.2

happen in water treatise called
detective h2o he’s got a website for

36:55.2

37:01.0

that if you check out episodes 21 and 49
there are links on the show notes page

37:01.0

37:06.8

for that he’s got another website where
he shares tips and ideas he’s just an

37:06.8

37:10.1

incredible individual so James thanks
for what you do with the water treatment

37:10.1

37:13.6

industry and thanks for everything that
you’re doing on Scaling UP! H2O

37:13.6

37:22.0

one nation you’ve heard from just five
guests I have had so many talented

37:22.0

37:28.3

guests on this show and they are the
reason that I continue to have content

37:28.3

37:34.9

outside of what you are doing and let me
know who these next people are and what

37:34.9

37:40.0

I should be asking them and what topics
you want me to talk about they’re just

37:40.0

37:45.5

so many great guests on Scaling UP! H2O I
want to thank each and every one of

37:45.5

37:50.0

those guests for coming on and teaching
us a little bit more

37:50.0

37:55.2

well of course coming up past this
episode scale adopts just gonna keep

37:55.2

37:59.9

getting better we’ve got a lot of great
guests scheduled

37:59.9

38:04.9

we’ve got more topics a lot of these
topics have come from you so I know

38:04.9

38:12.0

you’re going to enjoy them and we’ve
been asked by other industries to cover

38:12.0

38:17.4

their trade shows in their events so
boma if my ashtray they’ve all reached

38:17.4

38:21.8

out to Scaling UP! h2o and said we love
what you’re doing with the water

38:21.8

38:26.5

treatment community we would like for
you to spread what we are doing with

38:26.5

38:31.0

them and you’ve heard a couple of
episodes this past year and last year

38:31.0

38:36.6

where I’ve covered those I have more and
more of those that are calling me asking

38:36.6

38:42.1

me to attend their show so you’re going
to be able to see what those things are

38:42.1

38:45.1

like will not really see but you’re
gonna be able to hear what those things

38:45.1

38:48.7

are like and maybe these are
organizations that you should be

38:48.7

38:53.8

involved with at the very least I want
you to start thinking about that what do

38:53.8

39:01.0

I need to do what do I need to attend so
I can become a better part of the water

39:01.0

39:06.0

treatment community I’ve mentioned this
a couple times during this show and many

39:06.0

39:10.7

times through other shows but I am so
proud of the individuals out there that

39:10.7

39:15.4

decided that they wanted to prove their
excellence by getting their certified

39:15.4

39:20.1

water technologist designation I’ve told
you that several people have called me

39:20.1

39:25.7

and let me know that they passed the
see WTS that is one of the best phone

39:25.7

39:29.9

calls I get that’s one of my favorite
emails that’s one of my favorite show

39:29.9

39:36.1

notes voicemails that people send me so
thank you for doing that and I encourage

39:36.1

39:41.7

you whatever part of the water treatment
industry you are in find out what the

39:41.7

39:48.1

top designation is and go after that if
you’re going to be in an industry why

39:48.1

39:54.0

not be the best and then prove to others
that you’ve achieved that so some other

39:54.0

39:59.8

things that you can be looking forward
to as a member of the Scaling UP! nation

39:59.8

40:05.5

is we are going to try to improve our
community experience so many people have

40:05.5

40:10.3

signed up to become official members of
the Scaling UP! nation what we’re going

40:10.3

40:14.4

to try to do is we’re going to try to
create a bigger sense of community by

40:14.4

40:19.7

sending out regular emails with some
tips and some tricks they’ll also be

40:19.7

40:25.8

exclusive downloads just for Scaling UP!
members that you might even learn a

40:25.8

40:29.7

little bit more from our guests you
might even learn a little bit more from

40:29.7

40:33.8

the questions that you guys are asking
me that I’m answering on the air we’re

40:33.8

40:39.5

also going to start doing special
exclusive episodes that only people of

40:39.5

40:45.5

the Scaling UP! nation will be able to
listen to so those things are coming

40:45.5

40:51.2

we’re working on those so by the time we
hit 200 you’ll definitely see some

40:51.2

40:57.0

things like that next up I’m going to
answer some of the questions that you

40:57.0

41:02.4

out there in the Scaling UP! nation have
asked me about the logistics of doing

41:02.4

41:09.5

Scaling UP! h2o and the first listener
writes in saying are you getting rich

41:09.5

41:14.0

off this podcast and folks I gotta tell
you I am NOT broadcasting from our

41:14.0

41:19.7

Atlanta Georgia studio off of Oakland
Industrial Court no I am broadcasting

41:19.7

41:25.7

off of the Scaling UP! h2o yacht this
show has just brought me tremendous

41:25.7

41:29.3

wealth and I
have six yachts now because of it folks

41:29.3

41:35.9

I wish that was true but that is not the
case I do not do this for the money and

41:35.9

41:41.6

in fact if you must know the show
actually cost me money and I gladly spin

41:41.6

41:47.3

that out of the Blackmoor enterprises
marketing budget because I know for a

41:47.3

41:55.2

fact that if we become better as water
treaters and we raise that bar the whole

41:55.2

41:59.3

community is going to do better and that
means Blackmore Enterprises is going to

41:59.3

42:03.7

do better plus all the things that we
are learning from these guests don’t

42:03.7

42:07.7

think we’re not using those at Blackmore
enterprises we have become better water

42:07.7

42:13.0

treaters because of this show just like
you have but it is an expense and it’s

42:13.0

42:17.6

an expense that I gladly pay another
thing I talk about a lot is audible and

42:17.6

42:23.5

audible is one of the best resources
that I have found as a water treated

42:23.5

42:29.1

riving around day to day and being able
to read again you can’t read while

42:29.1

42:32.3

you’re driving I mentioned on the show
I’ve seen people do in Atlanta traffic

42:32.3

42:36.7

it is not a good thing to do please do
not be one of those people but I truly

42:36.7

42:42.2

believe inaudible and audible also pays
me a commission when I send people to

42:42.2

42:47.5

them so you go to Scaling UP! h2o com
forward slash audible and they give me a

42:47.5

42:51.7

little commission that helps a little
bit again it’s not a lot of money but it

42:51.7

42:56.5

does help and then some people say hey I
love audible but I didn’t go through

42:56.5

43:00.5

Scaling UP! h2o com forward slash
audible I just went straight to audible

43:00.5

43:04.8

and I got it well it’s gonna be the same
price at either spot but if you go

43:04.8

43:09.5

through my link they actually know that
I brought you there and then they send

43:09.5

43:16.8

me something to help pay the bills but
by no means nation is this pain for the

43:16.8

43:22.8

entire production of Scaling UP! h2o I’m
saying this not so you feel sorry for me

43:22.8

43:26.6

I’m saying this so you know the passion
that I have

43:26.6

43:31.6

and I really get paid when you guys let
me know that this show means something

43:31.6

43:37.2

to you that you’ve done something better
to help raise the bar in the water

43:37.2

43:41.1

treatment community and that might be
getting your certification that might be

43:41.1

43:45.1

becoming a better water treat or that
might be doing something different that

43:45.1

43:49.6

you learn from this show there might be
a better way to do that I love it when

43:49.6

43:53.9

you let me know that stuff so by all
means please keep things like that

43:53.9

44:01.7

coming another question that I get on a
regular basis is is this an association

44:01.7

44:06.8

of Water Technologies podcasts well
people tell me I speak a lot about the

44:06.8

44:10.2

association of water technology so is
the association of Water Technologies

44:10.2

44:14.3

paying me to do that what’s our
relationship with that and our

44:14.3

44:19.7

relationship is I’m a volunteer there
and I was the president in 2011 and I

44:19.7

44:26.1

continue and have served on committees
for well over 10 years I have been very

44:26.1

44:29.5

fortunate for my relationships that I
have with other water treaters because I

44:29.5

44:33.3

met them at the association of Water
Technologies the Association and Water

44:33.3

44:39.6

Technologies has not paid me a dime for
this podcast and I do this because I

44:39.6

44:47.9

know that joining associations like the
AWT will help you become a better water

44:47.9

44:54.2

treater they’ll help you expand their
community they will help you know things

44:54.2

44:57.7

that might be difficult for you to know
and they’re just a great organization

44:57.7

45:02.1

now you might be in the water industry
and it might not touch what the

45:02.1

45:07.3

association of Water Technologies is but
I promise you there is an association

45:07.3

45:14.5

out there that you can join that will
help you with those things so no this is

45:14.5

45:21.2

not an AWT it’s not an association of
Water Technologies podcast but my job is

45:21.2

45:27.8

to help you become better water treaters
to help you be better in the water

45:27.8

45:31.5

treatment industry and I know that
that’s the mission of the Association of

45:31.5

45:35.8

Water Technologies – so why not help
them out as we’re helping ourselves out

45:35.8

45:40.1

now this question comes up a lot
especially from people

45:40.1

45:45.7

that know me they want to know how do I
possibly have enough time to produce

45:45.7

45:53.1

this podcast and this was something that
really involved over the last few years

45:53.1

46:00.6

from episode one when I first started
recording I did all of my editing and I

46:00.6

46:05.2

was never taught how to do that YouTube
the great YouTube was the resource that

46:05.2

46:11.2

I used and I got some software tools and
I started learning how to record and

46:11.2

46:17.1

edit and finally to produce the shows to
put them up on the different podcast

46:17.1

46:23.5

players well it took me probably about
four hours to every one hour of content

46:23.5

46:30.8

so very early on Scaling UP! h2o became
almost like a primary job and I realized

46:30.8

46:36.8

that one I had to get a lot better at
figuring out how to edit these shows and

46:36.8

46:41.7

I probably even as good as I could have
gotten I wasn’t going to be able to keep

46:41.7

46:46.9

up at that pace so I read a couple of
books that showed me some tips and

46:46.9

46:51.5

tricks on how to use the software
there’s a lot of things that it would do

46:51.5

46:55.6

a lot of the manual settings that I
would do I could set him up as a

46:55.6

47:00.2

template and it would automatically do
things so I could cut maybe twelve steps

47:00.2

47:05.7

down to five and that was very helpful
but as the show became more popular and

47:05.7

47:12.1

especially as we started getting more
and more guests for Scaling UP! h2o I had

47:12.1

47:18.7

to seek a professional editor to help me
make sure that my quality was getting

47:18.7

47:23.4

better cuz I just knew so much and I
couldn’t go past that so the quality was

47:23.4

47:27.5

getting better
and I could free up a lot of my time and

47:27.5

47:35.9

I had four different sound editors well
I am so fortunate cuz my last one that I

47:35.9

47:41.4

found I’ve been with for I think it’s
coming up on two years now but his name

47:41.4

47:48.2

is Sean and Sean just does a tremendous
job I’m able to record I send it to him

47:48.2

47:51.5

Sean has worked with some very
impressive

47:51.5

47:55.2

of rock and roll band labels I don’t
know if I can say those are not on the

47:55.2

48:00.8

air but I’m very humble with the fact
that he’s worked with them and now he’s

48:00.8

48:04.6

working with me and that means he’s got
some fantastic equipment things that I

48:04.6

48:10.6

would never have access to and Shawn
just does tremendous work he is an audio

48:10.6

48:16.1

engineer he is the finest at his craft
and just think about it he makes me

48:16.1

48:22.9

sound halfway intelligent he does magic
so Shawn really helps me out with that

48:22.9

48:29.7

and he is one of the ways that I am able
to continue doing my regular business

48:29.7

48:35.3

and also doing what I need to do for
this podcast now I’ve learned some tips

48:35.3

48:40.7

where I can do things a little bit
easier I’ve got several microphones that

48:40.7

48:46.6

I travel with so if there is an
opportunity for an interview I will do

48:46.6

48:50.1

the interview right then and there I
used to wait and then I would have to

48:50.1

48:55.2

set something up I take advantage of the
time that is right there in front of me

48:55.2

48:58.7

that’s helped quite a bit
and I’ve also since I travel with a

48:58.7

49:04.0

microphone I don’t have to be in the
studio in order to do some recordings

49:04.0

49:10.1

you don’t even know this but you have
heard my voice when we were inside a

49:10.1

49:15.4

cruise ship we were actually on vacation
I was on a Baltic Cruise and I recorded

49:15.4

49:21.2

three episodes my wife and I absolutely
loved cruising she is phenomenal at

49:21.2

49:26.8

coming up with these fantastic deals so
I don’t know how she does it but we eat

49:26.8

49:31.6

more than what the actual cruise charges
us and of course we have a sea day that

49:31.6

49:35.0

means when you’re going from one port to
another you’ve got a lot of downtime and

49:35.0

49:40.1

I can only spend so much time at the
pool I am NOT a pool guy saying you

49:40.1

49:43.2

can’t scuba dive on the actual boat
that’s what I do

49:43.2

49:47.9

I am a scuba diver so what I would do is
I was actually get some work done and

49:47.9

49:51.7

some of the work that I would do would
be recording some of these episodes so

49:51.7

49:55.5

I’m trying to take advantage of the time
that I have

49:55.5

50:01.6

and make sure that I can do it when it’s
convenient another person that you may

50:01.6

50:06.8

or may not know about if you are a guest
on this show you know of her if you were

50:06.8

50:12.9

just a listener you might not know of
her but I have an assistant that helps

50:12.9

50:18.5

me tremendously her name is Carla and
Carla pretty much handles everything

50:18.5

50:25.3

behind the scenes of Scaling UP! h2o she
reaches out to the guests make sure that

50:25.3

50:29.9

they have the right time that they can
interview with me she then sets up the

50:29.9

50:35.1

interviews she sends out all the
information between all of that answers

50:35.1

50:40.6

a lot of questions and then once the
show is ready to send a Shawn she does

50:40.6

50:46.4

that I then approve every show so the
shows that I listen to I make sure that

50:46.4

50:49.9

I like them and that was something I had
to learn about too because in the very

50:49.9

50:54.2

beginning I was going for a perfect show
and I’ve had several people say to me

50:54.2

50:59.5

Trace you made a mistake you misspoke on
that and I misspeak all the time I don’t

50:59.5

51:04.5

just I don’t ever say wrong information
but maybe I use an incorrect word there

51:04.5

51:08.9

could have been a better word or maybe
my subject verb tense might be spot-on

51:08.9

51:14.7

I had to learn to let some of that stuff
go otherwise I wouldn’t have gotten past

51:14.7

51:20.2

episode two so Carla takes care of all
the behind the scenes stuff she takes

51:20.2

51:25.9

care of the website she uploads
everything she is fantastic so Shawn

51:25.9

51:31.7

Carla thank you for everything that you
do I would have stopped doing this

51:31.7

51:37.5

podcast well before episode 100 and now
because of everything that you guys do

51:37.5

51:42.7

because of all the help I’m sure we’re
gonna reach 200 and beyond the last

51:42.7

51:46.6

question that I’ll answer in this series
is what’s happened to me personally

51:46.6

51:52.1

since I started the podcast
well the proudest thing that I can think

51:52.1

51:57.7

of is I consider myself the tribe leader
of the Scaling UP! nation there were so

51:57.7

52:01.2

many people out there that have talked
to me that have reached out one way or

52:01.2

52:05.9

another and they let me know that they
now have some friends in the water

52:05.9

52:09.0

treatment community because
they got together to talk about Scaling UP!

52:09.0

52:13.5

h2o or that was the icebreaker that
they used I think that is the coolest

52:13.5

52:18.2

result of this podcast so I appreciate
you letting me know about that when

52:18.2

52:22.9

people call and say that they’ve
achieved something and they did it

52:22.9

52:28.0

because I inspired them through this
podcast I mentioned the CW TS but other

52:28.0

52:33.4

people have gotten other certifications
one person wrote in to say that they

52:33.4

52:36.8

were quitting the water treatment
industry and they listened to this

52:36.8

52:41.1

podcast and they said you know what
maybe I am looking at this wrong and I

52:41.1

52:44.9

need to start challenging myself because
that’s really what I’m missing I’m not

52:44.9

52:49.1

challenging myself they started doing
that and two years later they are still

52:49.1

52:54.1

in this industry that is some of the
things that have really touched me that

52:54.1

52:59.9

come to mind one of the things that’s
also really cool is when I go to an

52:59.9

53:05.2

event and people want to meet me they
want to take pictures with me I’ve had

53:05.2

53:09.7

people ask me for my autograph
folks I do not consider myself a

53:09.7

53:15.2

celebrity by any stretch of that term
but when people get excited to see me

53:15.2

53:21.1

that means I have touched them in one
way or another and they feel that they

53:21.1

53:26.2

need to let me know that that’s
important to them so with that I really

53:26.2

53:30.6

enjoy that I’m humbled by it I don’t
always know how to deal with that but I

53:30.6

53:35.5

try to deal with that pretty well and
I’ll gladly you know shake your hand

53:35.5

53:38.7

please let me know if you listen to the
show it’s one of my favorite things when

53:38.7

53:42.2

I go to an event and people say hey I
love your show have you ever thought

53:42.2

53:46.8

about doing an episode on this or I
listen to this episode and I started

53:46.8

53:51.1

doing this and it really changed how I
do water treatment anything like that

53:51.1

53:57.0

that is truly something that I enjoy and
that’s one of the the top things that I

53:57.0

54:03.0

can think of that have affected me over
the last hundred episodes when I get

54:03.0

54:06.1

stories like that
I know water treatment is getting better

54:06.1

54:13.0

I’ve said it before I’ll say it again a
rising tide lifts all boats that’s what

54:13.0

54:18.0

JFK said and that’s been one of the
missions of this

54:18.0

54:24.1

I’m cast there’s no reason that we need
to keep information that we have locked

54:24.1

54:29.3

up inside our heads we need to share
that with each other because if we all

54:29.3

54:35.2

do things better if we all learn better
ways of doing things we will become

54:35.2

54:39.9

better ourselves and that will make the
industry better so I love stories about

54:39.9

54:47.1

that and I also love how people tell me
that they’re better water treaters you

54:47.1

54:50.2

know I just mentioned that but that’s
one of my favorite things you know I’m I

54:50.2

54:55.3

feel that I’m doing better in this
industry and these are the reasons why

54:55.3

55:04.4

again I can’t believe that this is the
100th episode of Scaling UP! h2o so you

55:04.4

55:10.0

the listeners have allowed me to come in
front of you for 100 times

55:10.0

55:15.2

I hope there’s at least a hundred times
more but in order for that to happen

55:15.2

55:21.1

here is my usual ass and folks we’ve
been doing this a hundred times so I

55:21.1

55:26.4

really need to make sure I have material
coming one of my favorite shows that

55:26.4

55:31.2

used to be on the Discovery Channel was
dirty jobs and Mike Rowe was the host

55:31.2

55:36.2

there and I saw an interview with him
and he said after they did four episodes

55:36.2

55:41.6

he was out of ideas and he was on for I
don’t remember how many seasons that

55:41.6

55:47.5

show was on but it was all because
people that watched the show let him

55:47.5

55:53.2

know that they had a dirty job and they
would invite him to come and film and do

55:53.2

55:58.1

the dirty job with them so I’m gonna be
just like Mike Rowe he’s way more

55:58.1

56:02.6

successful than I am and it worked for
him so why shouldn’t it work for this

56:02.6

56:08.8

podcast if you have some show ideas
don’t keep them to yourself let me know

56:08.8

56:16.0

what those are and I will start talking
about them on Scaling UP! h2o I still

56:16.0

56:20.9

have some items in my list but folks it
is getting low so I need you the Scaling UP!

56:20.9

56:25.2

nation to help me replenish those
what can you help me we replenish them

56:25.2

56:28.0

with well those are the questions that
you might have

56:28.0

56:32.2

I love answering questions on pinks and
blues you can also let me know what

56:32.2

56:37.2

guests I should be interviewing there’s
so many industry experts out there but I

56:37.2

56:42.8

don’t know all of them please let me
know who I should be talking to let me

56:42.8

56:48.8

know what your ideas are for the next
hundred shows I would love to hear those

56:48.8

56:55.9

let’s see if we can build the Scaling UP!
nation even more I am amazed that we

56:55.9

57:01.2

have so many people in so many countries
listening to Scaling UP! h2o let’s see if

57:01.2

57:05.4

we can double that over the next hundred
episodes I’m not going to be able to do

57:05.4

57:10.4

that but you out there and the Scaling UP! nation can help me do that and you

57:10.4

57:15.3

will get it done make sure you’re
talking about this podcast the more

57:15.3

57:18.3

people we have listening to it the more
people we’re going to have contributing

57:18.3

57:23.9

to it and the easier it’s going to be
for us to rise the water treatment

57:23.9

57:31.7

industry a boat folks thank you so much
for listening to me for 100 episodes and

57:31.7

57:38.4

I look forward to working with you
through the next 100 have a great week

57:38.4

57:40.8

folks

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