155 Transcript

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[Music]

welcome to scaling up the podcast where

we’re scaling up on our knowledge so we

don’t scale up our systems

hello scaling up nation trace blackmore

here

your host for scaling up h2o

everybody’s favorite podcast about

the industrial water treatment

industry folks i got to tell you i love

doing this podcast

and i just love getting questions

from the audience i love getting

technical questions but i also

love getting questions about how we do

things on the show or

how i feel about certain things or what

i do

in order to learn something else so

that’s what today’s show is going to be

about

we’re going to hear from some scaling up

members their questions

and they’re just asking some general

personal questions about

how things get done with either scaling

up h2o or

with trace blackmore so i hope you

enjoy this show as much as i am enjoying

making it you know i tell you i love it

so much because

it tells me if people are curious about

that kind of stuff

it means you really are enjoying the

show so that means i’m

doing my job correctly so thank you for

that

before we get into those questions i

want to talk about some of the things

that we have going on and and

listen we have so much stuff

going on first thing we’ll talk about we

talked about it last week we’re going to

probably talk about it each and every

week because i’m really excited about it

is the association of water technologies

convention

it is a virtual convention is going to

september 30th through october

2nd folks if you want to learn more

about

this virtual convention and you did not

listen to last week’s show

well after you listen to this show go

ahead and go to the previous show

and the president of awt tom branville

tells us everything we wanted to know

and didn’t

know to ask about this year’s convention

also coming up we have weftec

and if you don’t know weftec stands for

water

environment federation technical exhibit

and conference

that is going on the week right after

awt october 5th through 9th

it is a virtual convention

and i know a lot of you have already

signed up for that a lot of you go to

that

each and every year gonna be a little

different this year

what isn’t different in 2020 let’s face

uh but it is a virtual convention and

you can

still register for that show

if you are interested now during the

exact

same time industrial water week

is october 5th through 9th so that’s

right where we’re coming off awt the

same time as weft tech

this is a entire week of

holiday celebration where we are

celebrating

being an industrial water treater and as

always on scaling up h2o

we are going to be doing something

special

each and every day to celebrate

industrial water week now you might have

forgotten

what are the days of industrial water

weeks so your friend trace blackmore is

here to remind you

of course we’re going to celebrate

pre-treatment on monday

boilers on tuesday cooling on wednesday

waste water on thursday and then we wrap

it up with careers on

friday now this year i am super

excited about industrial water week

because we have paired with industrial

water week’s

founder james mcdonald and

james is helping us through the power of

this podcast

make sure that we have the biggest

celebration

possible for all of us out there being

industrial water treaters

just because we’ve got covid just

because

we have a weird 2020 it is

all the reason in the world that we are

going to blow industrial water week out

we are going

to make this the best industrial water

week

ever we’ve got lots of things that we’re

working on with james that i know that

you are going to love

we’re going to make sure we include more

on social media

and encourage you to do the same thing

we’re all going to be hashtagging

pictures

we’re going to be baking cakes folks

i’ve got recipes

for you for industrial water week so

i know everybody wants to know what cake

recipe i’m going to share

with you with that so lots of things

coming up

now last month we celebrated legionella

awareness month

i don’t know if that’s the right thing

to say celebrate it i don’t know what we

we held legionella awareness month and

the reason that we did that

in august was normally the nsf

hosts the legionella conference at the

end of every august

and of course just like everything else

cove it happened

and they moved the date now nsf decided

not to do this virtually they actually

moved the date

to january 20th through 22nd

it’s still going to be in chicago but

since

normally it’s in august we had an entire

month dedicated

to learning more about legionella we had

some experts come on

we really talked about what we should

know as professional water treaters

with legionella of course that’s not all

we should know we should always be

learning more about

every topic in water treatment but

especially legionella

and then the last episode of the month

we answered

your questions now it’s my hope

that that was your springboard

to start learning everything you can

about that topic and legionella is one

of those topics that we’re always

learning more about

so there’s always something to learn and

folks

let me tell you there is always somebody

to teach it to now a question

that came from the scaling up nation and

one of the questions my first question

that i’m going to answer today

is a member of the scale up nation asked

when i did the question and answer show

the very last episode of august what did

i mean when i

said that we could end legionnaire’s

disease

and is this really possible so i wanted

to talk a little bit about this because

i really feel passionate about us being

industrial water treaters

and us being a conduit for information

to our customers now maybe i was

speaking for

effect but i really think

that the population does not know enough

about legionella bacteria

i think building owners don’t understand

what they should when it comes to

legionella bacteria

and i think a lot of people just simply

refuse to learn more or do

anything because they don’t have to

because it’s not a law

where they live or they just simply

don’t understand it and they don’t wish

to care to understand it better there

are those people out there i know

they’re out there

i hope there are a few but i know

they’re out there so as an industrial

water treater

i truly believe that if we change

these things and these people’s minds

that i

just mentioned we’ve got a very good

shot of helping people avoid

legionnaires disease now let’s face it

we’re always going to have

legionella bacteria but when we

know about what it is

how it becomes legionnaires disease

and help all the people that are

involved

in the building ownership people that

take care of the building people that do

the water treatment people that do the

testing people that write the plans

all of those people if we are a conduit

to get everybody working together

i think we have such a

good chance if we can’t eliminate

legionnaires disease we can get really

close to making it

where people don’t have to suffer with

legionnaires disease because we’re doing

all these things

and it’s going to minimize the number of

people that will get sick from

legionella bacteria

so with that i hope that makes sense and

i hope that lit a fire under you

let’s face it to prevent legionella it

is not up to us water treaters in fact

we probably have the least amount

of what we can do out of everybody in

the entire process

now ironically we’re expected

to know the most and to do the most

well folks we can’t do anything because

we don’t own that building

we do not own that equipment it’s

up to the people that own that to make

those decisions to act on that

to execute those plans and

so many times they don’t understand that

and by default it falls back

to the water treater so this is

something i think we can definitely end

here’s what we can end that people don’t

understand

that a proper water treatment program

does not

include legionella prevention those are

two totally separate things a

proper water treatment program make sure

that that system is running as efficient

as it most

possibly can and it will last

as long as it possibly can it has

nothing to do with legionella bacteria

now somebody’s listening and say but

trace

i’ve heard you say the four legs of

water treatment

is corrosion control scale control

microbial control and dirt and debris

and hey legionella bacteria is a microbe

okay

well you are right but let’s look at

what a water treatment program

does it simply makes sure

that we do not make the system work

harder than it needs to so it’s more

expensive to run

efficiency and we want to make sure that

that system can last as long

as it possibly can it is not to

eradicate a very specific

species of bacteria

so i think if we do a good job

as industrial water treaters explaining

that to our clients

letting them know that we have

information

that they need to know but it’s up to

them

to act on it i think we are going to

take a really

big stab of that very big

statement that our member of the scaling

up nation

asked me about when you think about it

we have so many

topics that we industrial water treaters

are expected to be knowledgeable about

legionella is just one of them

so it’s my hope you can hear the passion

that i have

for learning in my voice it’s my hope

that you can hear the passion that i

have for our industry

water treatment in my voice and it’s

my hope that that is an infection

in 2020 that you do want to catch

and you will start if you’re not already

trying to learn something new

every day but hey don’t just learn it

teach it another question from a scaling

h2o listener asked about the webinars

that we did

over the stay at home orders and

let’s face it folks we did not know what

was going on

when we got state home orders we did not

know how

our companies were going to do we didn’t

know how we were going to

service our customers there were so

many questions about that now

myself when i have questions i

look at how i can devour information

and i’ve told you several times that in

addition to

myself starting the rising tide

mastermind

i myself have been a member of a

mastermind for

just about 10 years and because of that

i have gained such a network of

professionals

that i can reach out to and i can ask

them

questions about what’s going on with

this stuff of course nobody knew what

was going on with the pandemic so to

speak because we’ve never experienced

before

but i had people i could reach out to

for hr i had people

i could reach out to for finance i had

people that i could reach out to

to ensure the things that i was doing

was having a positive effect

on the people that work here on the

people that listen to me on the podcast

you know how was i making sure that i

had an uplifting

message and i can go on and on and on

and on about

all the people that are in my network

that helped me through

the pandemic well of course what we did

scaling up h2o partnered with the rising

tide mastermind

and we hosted 13 webinars on a whole

host of topics

to help us all deal with how

we get through the pandemic and then of

course now

months later we’re still getting through

the pandemic but hey you know what

we did it we’re doing it we’re getting

smarter

as we’re going through it and the

information that we had back then

it’s still true today but of course

we’re getting more information to make

it even better

so all of that is so i can set up

our question from a scaling up h2o

nation member and they want to know

a question about a webinar that i did

back during that time and by the way if

you want to see those webinars

you can go to scalinguph2o.com

go to our resources page and you can see

all the webinars

that we did there and hey thank you so

much for all the people

that told me that that was just what

they needed they were able to get some

great advice

and that allowed them to make some

better decisions

so here’s the question from the scaling

up nation

member his question is about the webinar

that we

did on zoom conference calls

and he wants to know how do you actually

test to make sure all your stuff works

and basically do a mock zoom call

before the actual call so

if you have not seen that webinar

i gave you about 20 tips that i’ve

learned over the years of using

zoom you can find that on the resources

page

but you can also listen to it because i

turned it into a podcast that was

episode

142. my recommendation

on episode 142 on the webinar

is that you test all your stuff

before you go live in front

of an audience do you want to know that

you have something that’s not

appropriate in your background

well what are people going to see in

your framed

background you can try that out is your

internet connection

strong enough to do video try it out

is your microphone working is your video

working do you

have good lighting all that stuff

you should have already had tested fixed

and working before you log

on to your actual zoom call well folks

here’s how you do that so with zoom

simply go to

zoom dot us forward slash test

and they’ve got a mock call set up for

you you can test all your equipment

you can try your internet connection you

can share your screen

and look at your processor usage on

the zoom settings you can do all of that

stuff to make sure

that you are having the best conference

call

on zoom that you can now zoom is the one

that i’m most familiar with so that’s

the only one that i can speak of

but that was the one that episode 142

was

on so there you go scaling up nation

member

zoom dot us forward slash test

another scaled up nation member wants to

know what my favorite

scaling up h2o episode is

well uh that is a hard hard question i

can definitely tell you which

episode is my least favorite and that’s

number one

i recently did an episode where i

encourage people to go back and listen

to episode one because i truly think

i’ve improved over a hundred and fifty

something episodes

and because of that i hope that shows

you

that when we try something new we’re not

expected to be

good at it but if we keep practicing

just like our jobs as industrial water

treaters i’m hoping you try something

new each and every day

and if you refine it each and every day

imagine the

impact that you are going to make

on our industry okay totally avoiding

the question right

so tough question i’m not sure i really

have an answer for you

i really can’t think of one that

i think is above the others i’m very

fond of all the episodes

i love the guests that come on scaling

up h2o

so many people are willing to freely

share their knowledge

to let us know how we can do something

different

how we can do something better or just

simply inspire us

to do better so it’s hard for me to

choose any of those

but when i do think back on an

experience and all the emotions that

come with recording an episode

i can answer your question that way

and that would without a doubt be

episode 92.

now this was the episode where i share

my entire experience

from start to finish on how i

did my ted talk and

for those of you that did not listen to

that episode i encourage you to go

listen to it because

i did not know what i was doing it was a

totally new subject for me as far as

how to do a ted talk i listen to ted

talks all the time but i

never did one myself and doing a ted

talk

was so far out of my comfort level

and i really got nervous

when i was preparing the ted talk when i

had to deliver some of the test

run-throughs of the ted talk

and especially when i got up there on

center stage and i started to deliver

what i was going to say the ted talk

was definitely one of the most emotional

episodes i did

uh there was so much covered in it one

i’d always

wanted to speak at tim fulton’s small

business matters conference and i was

kind of hinting around that

and i asked him how many speakers he had

did he have enough speakers he said yep

we got it all covered

and then he came back to it he said well

trace why do you ask and i said well

i’ve always wanted to speak

at your conference and he said trace i

made a mistake

we have one opening available

and he made an opening just for

me if that didn’t add extra pressure

but it just shows how great a

relationship that

tim and i have and the fact that he was

willing to give me a shot on something

that i have

never done on something that he holds

so valuable and this is his annual

conference and he really knocks it out

of the park

each and every year so i had a little

pressure for that

of course i had to learn the format i

had to make sure

that i was bringing everybody from one

location

and making sure that they followed with

all the way through my story and then

ended the story with some

actual handles that they could do

from my talk folks again this was

brand new to me i actually worked with a

speaking

coach during this process and folks i

got to tell you if you have never

done that he helped me

learn how to better lay out outlines

come up with thoughts how to organize

those thoughts

how to do exactly what i just said make

sure everybody

boards at a certain place they travel

along with you so they’re all getting

the same information that you want to

convey to them

and then they leave with something that

they can take home

with them i always thought i did a

pretty good job

at that but because i put myself out

there

i had this opportunity to work with a

speaking coach

and he refined all of that for me and

because of that i think every time i

speak now i am so much

better organized so much better prepared

and so much better in general but it all

happened because i was willing to get

out of my comfort zone

i was willing to be uncomfortable

and that’s how i want to ask a question

to you after i just answered this

member’s question with it was

episode 92 which is my favorite

i want you to ask yourself when was the

last time

you took yourself out of your comfort

zone

and how often do you do it how often do

you do something

that makes you a little bit nervous and

folks if you’re not doing that

often i am going to suggest

you’re not pushing yourself enough if

you get to

that nervousness if you know wow you

know i can mess this up

i’m well prepared for it but i’ve never

done it before

i’m really nervous about it but i’m

gonna do it if you can get

there often imagine the growth

that you are going to have

and imagine if you apply that growth to

what you do

as an industrial water treater you know

i did it as a

speaker but i also try to do it as an

industrial water treater

i gotta tell you it’s a little bit more

nervous when you’re working on some

million dollar chiller and

and you don’t know if something’s going

to work or not so i don’t know how much

i’m going to

suggest that but what is something that

you can do

that puts you outside of your comfort

zone

to absolutely positively guarantee

that you are growing you know as i was

speaking i was thinking of some of the

comments that i received on episode 92

and i want to thank everybody for

putting comments

out on the podcast now for

itunes anyway uh comments is the way

that itunes

boost ratings within the itunes service

if you use another podcast provider you

can leave comments there that helps us

as well

but you might not have thought about it

but if you could take a second

and leave a comment on

your podcast player that really does

help boost the awareness of who sees

our podcast i’m very happy to say

that we are well over 10 000 listeners

72 countries folks that is amazing to me

and i think about all the people that

one wrote in that wanted to know

personal stuff about the show or wanted

to know things about me

and i think about how people

tell me that this podcast has helped

them

do some of the things that we are

talking about on this

very show so if you can help me with

those comments that helps us

get our podcast in front of more people

and that helps us help more

water treaters you know this has nothing

to do with any question that anybody

asked me but it’s on my mind so i want

to talk about it

and if you guys don’t like that well hey

get your own show right no

i promise you’re going to find this

interesting

so a couple of months ago i was speaking

with a friend of mine

and he was talking about putting solar

on his office and he did it last year

and he just had a great experience

he’s getting pretty much his entire

electric bill

paid for and he was sharing

all of these items with me well

i was thinking everything i heard was

really too

good to be true you know solar’s been

out there for a while

you know why aren’t more people doing it

if all this was so good then

everybody would have solar on their

buildings

so the first call that i made was to my

cpa

and i asked her some questions and she

said trace he’s exactly right now last

year he was able to take

30 percent of the entire investment and

write it off

she said this year if you do it in 2020

you could take 26 percent

and that goes down again next year so

right there a 26 right off the top that

you get to write off

that was pretty intriguing but that

wasn’t the only thing she told me

she told me that i could depreciate the

entire asset

in one year folks solar is like a 25 or

30 year

asset you can do it all in one year

and the fact that i didn’t take

advantage of this 10 years ago

well folks the technology is just so

incredible right now the footprint’s

smaller

they produce more i don’t feel bad about

that i think this is

really the right time so that really

intrigued me

so i talked to a friend of mine that

knows a lot about solar

he sent me a barrage of web pages

i started researching all of this stuff

and i am convinced that putting solar

on our building is absolutely the right

thing to do for so many reasons i’m

going to admit the first one

are the tax reasons the second one is we

are dramatically going to

cut our electric bill but folks when i

started reading about how

much we can save as far as resources

by putting solar on a facility

i was amazed now i know

water goes into making the solar panels

but when you

look into how much water you can save

by making your own electricity and then

allowing that water to be used someplace

else

it was really astonishing

how much water you could save and i know

we talked about water conservation a lot

on this show i never dreamed

that solar would help us get there and i

also know we have people that listen to

the show

and they define green very differently

they think

green is saving the planet well folks if

that’s what you think

great it does that other people think

green

is how much money i’ve got to pay

in order to buy these resources well

folks the less you have to buy the more

green

you have to save the more green you get

to put

in your pocket so i don’t think we need

to have that argument

we all want to pay less and we all want

to use less

this is an option for us to do so i’m

just so excited about all this

information and i’ve done all this

research

all of this to say that i am going to do

episode letting the scaling up nation

know

what i found out about solar

and i think you’re going to be just as

surprised

as i am and if you do it within the next

year or so

you get to take advantage of the tax

benefits

that are available out there of course

i’m talking to

our us listeners but i’m sure there’s

probably some other plans out there for

other countries where you’re listening

to this podcast as well

so more to come on that and that show

will be coming up

in a couple of months again i mentioned

this in the top of the show

i’m super excited about the awt

convention

i’m excited that we are going to be

exhibiting at the awt convention this

year that’s right we purchased a virtual

booth

trace what is a virtual booth well i’m

finding that answer out

each and every day but i’ll tell you

what we are doing

is we are trying to connect

with everybody that goes to

the convention we want people to know

that

there is a free podcast out there

that you can listen to to and from

accounts

where you can advance your water

treatment skills where

you can get encouraged to try something

new

where you just get so pumped and excited

you can’t wait to service your next

account

i hope there’s some people out there

that get that because i know i do when i

listen to this show

so we want to let people know that that

resource is available

out there for them we also want to thank

all the people in the scaling up nation

folks we would not be able to do

what we do without all of you fine folks

listening to this podcast so we’re going

to share some things about the show

about the website that you may not know

and these are also free resources that

you can use

to enhance what you’re doing as

an industrial water treater

we’re also going to talk about the

rising tide mastermind and i know you

hear me talk about the rising tide

mastermind on just about

every show but still people have

questions about what it is they want to

know what a mastermind is

so we are going to answer those

questions

if you visit our booth we will explain

what a mastermind is

and you will hear some of the

experiences that

actual rising tide mastermind members

have

and hopefully you can relate to some of

them

and if you feel you want to learn more

about the rising tide mastermind

you can set up an appointment with me

and we can talk about it

now folks my goal in life is not to get

rich and retire off of the rising tide

mastermind

my goal in life is to make the water

treatment industry better

and i have seen firsthand

how the people that have joined the

rising tide mastermind

are no longer on an island they

have an entire boardroom

of people that they can discuss issues

with

that they can help hold themselves

accountable

to and it has just been fantastic

to facilitate that and to

be part of that believe me they’re

holding me

responsible as well and it’s a difficult

concept to explain

in the short time that we have on the

podcast

so i’m hoping you’ll stop by the booth

to learn

more about the rising tide mastermind

and the last thing that we’re going to

be doing at the booth

as you realize we are taking advertisers

on scaling up h2o

and our advertisers really allow

us to take scaling up h2o to the next

level

we’ve been able to bring on staff

members because of the revenue that we

get from advertisers

but we’re also doing things like

enhancing the web page we’re doing

things

i don’t know if you noticed couple

months ago my sound got a lot better

we improved some of our recording

equipment

so we are reinvesting so you are getting

a better experience

when you listen to the podcast

so if you have a product or service

that you feel would be applicable to the

professional

water treater it might be a good idea

for you to advertise on scaling up h2o

and we’re going to have some information

at our booth to see if it’s a win-win

for both parties

and i don’t know if you know this but in

order for somebody to advertise on

scaling up h2o

it has to be a product that i

truly believe will enhance something in

a water treater’s life now some of the

products i’ve used

some of the products i haven’t used but

i can definitely see the potential

if it meets that criteria then it is an

acceptable product to come on scaling up

h2o

now i will say that we’ve had a handful

of people

connection

and we didn’t think it was a good idea

so we did not enter into a contract with

them for them to advertise on scaling up

h2o

so a little bit of something for

everybody at the scaling up

h2o booth please stop by

and visit us and i would love to see you

we’re gonna have some live sessions

there

speaking of sessions i’m so excited

about awt it’s one of my favorite things

normally i get to see

everybody but since i can’t see you this

year i will see some of you virtually

but i am also going to be doing some

things to keep the excitement

where i know i have to have it and one

of the exciting things that i’m doing

is i am doing a presentation with

scranton associates jill cavano

and jill runs i would call it a blending

company but they do

so much more than just blend i mean they

are a true partner when it comes to that

side of the business

she’s going to be talking about her

experiences

when it came to the state home orders

and

everything that we have to do with cobin

19 everything that we continue

to do and learn about cobin 19 i’m going

to be doing the same thing from

my point of view as a water treatment

company owner

so it’s going to be us talking about

some of the things that we learned

but it’s also going to be joined by

experts we’re going to hear from an hr

expert

to make sure that we weren’t only doing

the things back then we were supposed to

be doing

but now we’re keeping current and doing

the things

we need to do now to keep our businesses

open

to make sure that we’re saying the right

things to our customers

we’re going to be talking to a financial

expert about recovery and some of the

plans that are out there

and we’re going to be talking with

somebody that’s going to make sure

that we stay positive through all this

cobit 19 stuff

folks we don’t know where the end date

is we do

not know what that looks like but

we can do something about

what we carry in our minds and how we

share that with other people

and my friend austin is going to help us

with that

so that’s going to be one of the

presentations that jill and i are doing

so please make sure that you watch

that now here is the most awesome thing

about

the convention being virtual it will be

played at a certain time but let’s say

you can’t make it

it doesn’t matter you can watch it any

time

you like and i’ll even have a link to it

from

our booth so if you can’t find it on the

schedule

you’ll be able to find it there and i

promise we have been prepping for this

we’ve got great guests on you are going

love this presentation so i hope you

enjoy that

and i hope you’ve registered for the awt

virtual event if you haven’t go to

awt.org and you can still register

you can register multiple people and it

brings the price

way down but please please

please please if you are attending the

awt

virtual convention please stop by

and see us at the scaling up h2o

booth now my last question that i’m

choosing

out of the scaling up mailbag is

about trace what book

are you reading now and i know i talk

about this book a lot and i know you

think that i’m not telling the truth i

don’t read it that often but i

really truly am reading the seven habits

of highly effective people

it’s an old favorite of mine i’ve read

it dozens of times and i promise

every time i read it i get

something else out of it well currently

right now you might be saying okay trace

why are you reading this for the

and 11th time well it hasn’t been that

long first of all

but i’m reading it because that is the

book

that the rising tide mastermind is

reading together

as a group and it’s more than just

reading it so i’m bringing

all the tools that i have when i teach

the seven habits

i’m making sure that i explain the

content

all the members are getting together and

because of that we’re getting

so much more than simply just reading

the book

so of course i’m facilitating through

the book i’m leading some of the

discussions but also

other members are leading discussions

we’re asking questions to make sure we

truly understand

what dr covey is trying to convey we’re

then

looking at our personal and business

situations and seeing how we can apply

that information

and we’re holding each other accountable

that we don’t at least read it

we actually do something with it

folks i have read this book several

times i have worked with a lot of people

with seven habits in the background but

i have to tell you

this by far has been my favorite

experience in reading

and working with the seven habits of

highly effective people

the folks in the mastermind are really

getting into it they’re really enjoying

they’re pushing me for more information

which means

i really have to bone up to know what

i’m talking about

and i’m learning more because of that i

can see

results and other mastermind members of

things that they’re doing

we’ve got a set of cards where we will

send out and ask

members to focus on a particular area

during a day and then people come back

and they’ll comment on that

and people are just doing tremendous

things

that is making them move the needle in

their personal life

on their business life and it’s just so

very exciting for me to

see it so i would say that the book that

we are reading now

and now you know why we are reading it

but it’s the seven habits of highly

effective people

folks if you have not read

this book well one you can join the

rising tide mastermind and

let me say it’s not just you join the

rising tide mastermind

you have to do an interview you have to

i’m going to say pass that interview

because if you’re not committed

to be a part of that group so you bring

that group higher

as being a member of it well folks

you’re not going to be able to become a

member of that group

and it’s not it’s not membership for

everybody and it’s not for everybody

some people think what i’m talking about

is just horrible

and that’s okay but if you do join

relatively

soon you would be able to experience how

we’re doing the seven habits of highly

effective people

and i’m willing to bet that after we

read maybe another dozen books or so

we’ll probably circle back to the seven

habits because again there’s just so

much to get out of it

but you don’t have to be a member of the

rising tide mastermind to read the book

you can read the book you can get a lot

out of it heck you can go to

audible and you can listen to the seven

habits of highly effective people

truth be told i have listened to dr

covey a lot more that i have read

dr covey and if you don’t have an

audible account

you can go to scalinguph2o.com

forward slash audible i can get you a

free month

i can get that seven habits book for you

for

free and you can start listening

so i hope that inspires you to read the

seven habits of highly effective people

i hope that didn’t disappoint you where

you were hoping for some brand new book

by asking that question and i gave you

the same book that

i always say that i recommend so folks

as i said this was going to be a lighter

show

this was going to be the audience

connecting with me

asking me some questions me letting you

know about some personal things that i’m

doing some

things that we’re doing with the scaling

up team what you can expect with us at

the awt convention

so i want to thank all the people that

asked

questions that allowed me to put on

this episode so i also want to thank

everybody

for telling others that there is an

industrial water treatment podcast

out there i would not see the numbers of

downloads that we get

each and every week if it were not for

the people of the scaling up nation

letting other water treaters know that

there is a podcast for them so i want to

thank you for that

that is huge i want to thank you for all

the people that have left comments on

either itunes or their favorite podcast

player for us

as i mentioned that really helps us with

ratings that gets us

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