179 Transcript

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today’s episode is proudly sponsored by

radical polymers nation running a

water treatment business is hard dealing

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shouldn’t be and when i deal with the

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over at radical polymers i have always

felt like i have had a partner they

test things in the environment that we

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to use their products they also make

sure that if i have

any questions that i get the answer that

am looking for mike and the fine folks

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last time you

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[Music]

welcome to scaling up the podcast where

we scale up on our knowledge so we don’t

scale up

our systems my name is trace blackmore i

get to host this awesome podcast

and folks i am so excited about

this show i’ve got a guest that so many

people

have asked me to re-interview many

people have taken part in her

study and learned how to communicate

better with others but before i get to

introducing her i’d like to introduce

james mcdonald with another installment

james’s challenge

[Music]

hello scaling up nation james mcdonald

here

and you know what that means it’s time

for another james’s challenge

to help you grow as an industrial water

treatment professional

drop by drop james’s challenge for the

week

[Music]

send handwritten notes to those who have

helped you

okay you may be asking yourself how will

writing a note help me be

a better industrial water treatment

professional i’m here to tell you it

absolutely will in the electronic age we

live in

having someone actually take the time to

sit down and hand write a note to you

has real meaning it wasn’t a quick email

text or message it was a focused

personal message

from you to them it will form genuine

bonds that solidify your relationships

with those around you

even more just give it a try one try

please consider sharing your experience

on linkedin tagging it with hashtag jc21

and hashtag scalinguph2o i really look

forward to hearing how this goes

thanks james a nation if you are not

sharing

your progress with these challenges i

urge you to do so it motivates us all

it holds us all accountable it just

makes the whole process a little bit

more fun

you’ve got two hashtags to go to for

that you got hashtag

jc21 as in james’s challenge

and then of course hashtag scaling up

h2o folks we have another hang

that we are doing with the industrial

water treatment community

so many people have joined us on these

hangs

what is a hang how do you not know what

a hang is if you listen to this show

well maybe it’s your first time it’s

it’s okay we will let you know what the

hang is and what a hang is

it’s where we get together on a virtual

meeting

we do a couple of fun things we break up

into small breakout rooms where you get

to network with people in your industry

folks this will start on february 11th

exactly at 6 00 pm eastern time

it will go for one hour and then after

that one hour

you will have new connections that you

can reach out to

and learn new things in the water

treatment industry

i urge you to put that on your calendar

once again that’s february 11th at 6 00

eastern time if you want to register for

that you can go to

scaling up h2o.com forward slash hang

and all the information you ever wanted

to know about the hang

is right there folks last year i had the

honor of

interviewing kathleen edelman

kathleen wrote a book called i said this

you heard that matter of fact it’s a

workbook and it’s

meant for you to go through and evaluate

how you communicate folks i have to tell

you i never

really gave that much thought on how i

communicate

but once i started understanding the

work that she did

it allowed me to realize why

misunderstandings took place i was

always speaking from

my lens and i wasn’t necessarily

speaking

from theirs and i know you all know that

i’m

don’t go very many episodes without

talking about the seven habits of highly

effective people

but the seven habits does a great job of

allowing us to realize

that we all look within ourselves for

our own frame of reference

and then that frame of reference is how

we speak to others

well guess what others have different

frames of references because they’ve had

other experiences what kathleen

does that is so exciting that has been

so helpful to me

is she teaches us how to use words

so we can better communicate with others

even without

knowing their frames of references

so if you have not listened to my

original interview with kathleen edelman

that was episode

117 since that episode aired i had so

many people in the scaling up nation

thank me

for introducing kathleen to them

many people went and purchased her

workbook

and did that study with themselves with

their families

with their businesses and i’ve just

received some

great feedback from that now if you want

her workbook and after listening to her

episode today

most likely you cannot wait to get it

i was when i first heard her speak but

we created an affiliate link

scaling up h2o.com forward slash i said

you heard now it’s not a prerequisite to

get the workbook or listen to the

episode before you listen to this

episode

but i will tell you if you have not

listened to the first episode again

that’s episode

117 i think some of the things we talk

about will make even

more sense so just a little note to the

scaling up nation

now nation i’m going to get right to our

interview here

is kathleen edelman scaled up nation i

am so

excited to introduce my next guest

we had her on last year episode

117 and so many people out in the

scaling up nation

commented on how this was a tool they

wish they had before

this was a tool that had helped them

find

language to get over the barriers that

we have in communication

and i have been so excited for this

interview

my guest is kathleen edelman kathleen

thank you so much for coming on

again to scaling up h2o thank you

for having me you know i love love love

to talk about this topic

and especially with people who are as

passionate as you about getting the

message out

well you and i were talking a little bit

before we started recording and i wanted

share with the scaled up nation because

they know i am a huge seven habits of

highly effective people

fan and somebody gave me that book as a

gift

when i was 19 years old and that was

just a huge

gift i didn’t realize how huge but it’s

helped me so much

and habits four five and six or think

win-win

seek first to understand and have it six

synergize

i’ve been trying to do that my entire

life

and there was just something missing i

didn’t know

what was missing but then i was

introduced to the work that you did on

temperaments

and that’s what it was thank you

for the work and i just can’t wait to to

get into this conversation again

interesting let me start with a question

what do you think was your biggest

takeaway

from the i said this you heard that book

that filled that void that we all speak

and we listen differently i i want to

say i understood that but i didn’t

really i would think the words that were

coming out of my mouth

were the exact way that people were

hearing it and

a lot of times i would change my tone

and that really didn’t change anything

or maybe i would change

a word here or there to try to better

explain something

but i was always in my lens and the

funny thing with that is the seven

habits talks about

paradigms and getting in the other

person’s point of view

i didn’t have a tool to get there and

that’s what this provided for me

excellent that is exactly what it’s

there for

is to learn to look through a different

lens and love other people better

through the words you use that are

intentional

most miscommunication is not intentional

and i have to say one of my favorite

things that you say

that so describes what you do so well

is the words you use are a gift

that you give to other people exactly

that to me is the art of communication

communication to most people is just

talking

but you can literally talk to yourself

in a room

all day long the next step from talking

is communicating

which is the exchange of thoughts and

emotions

where i want people to get is the art of

communication

that each word that comes out of your

mouth

is a gift to the person that you’re

speaking to

because that’s what we’re responsible

for we’re responsible to help

each other bring out the best in each

other so when you do that

starting with yourself speaking

words intentionally that make you the

best

version of yourself what’s your

self-talk saying

so you want to be talking to your

strengths

and managing your weaknesses and being

authentically the best version of

yourself

because what we do know is you cannot

give what you don’t have

so you have to first even start with

this communication is

understanding your wiring and why

you use the words you do and what is

your core motivator to do the things you

and then understand that other people

may be wired differently and each of

those

people under the temperaments speak

their own language

so we want to honor that by

understanding and speaking

fluently the other languages that aren’t

your own

when you were here on episode 117 you

did a great job

outlining what the temperaments are but

there are probably some people that are

listening

that either haven’t listened to that

episode in a while or they have not

listened to that episode so

i want to do a very brief overview of

what the temperaments are can you help

us with that

absolutely because what we know right

out of the gate

is temperament is not personality

so temperament has been around for over

2000 years

um what hippocrates studied was he

studied how people

naturally responded to different

situations and he

started to put those into categories

well those categories

landed into four different squares or

categories

and in about 60 a.d they were

named by another doctor dr

gallon and the greek names can be a

mouthful but they are

choleric sanguine melancholy and

phlagmatic

so these are the roots in temperament

and this is what every personality

assessment that’s out there

spins off of is this root

study of the temperaments by hippocrates

so each of those four temperaments

has descriptions that you can

if you just listen to the words i use

colors and i said this you heard that

book

so we matched sanguine with yellow

choleric with red melancholy with blue

and phlagmatic is green

so we’re going to be interchanging those

colors and names

but the sanguine and the choleric are

extroverts

this does not mean in communication that

they like to be around a lot of people

what it means is their thoughts and

emotions go outward

these people have no filter they say

what’s on their mind

they talk before they think the

melancholy and the phlagmatic

are introverts this means that they

think before they talk again this has

nothing to do in communication about the

amount of people they want to be around

this means that they have to process

before they communicate

again they’ll think before they talk

so right then you’re starting to think

what is my core motivating or when i

am going to communicate something the

category is the cholera and the

melancholy are

task oriented people these people want

to accomplish something they want to

produce something

they want to get things done they are

going to be

doers instead of connectors

the yellow the sanguine and the

phlagmatic

are people-oriented people so they

they want to connect with somebody they

want a relationship

they’re always going to pick people over

a task

so when you’re looking at this

information i just gave you

it’s so important in communication

because if you have anybody in your life

that’s a green

that is an introvert that likes to be

around people

so right now if we take the social cues

of what we’ve been told that’s confusing

to us

but we have to know that in order to

understand that person better

so when you do an assessment of trying

to find out gosh how am i wired

you have a dominant and a secondary

temperament and it’s

usually when you see a chart like in the

book

this will make sense when you look at it

it’ll be horizontal or vertical

usually never diagonal so the diagonals

would be a red and a green

or a blue and a yellow so we want to

make sure that we understand our wiring

how hippocrates does it because each one

of those temperaments

not only are extrovert introvert people

task

but they have all kinds of strengths and

weaknesses that are unique to them

so the yellow is an inspiring

encouraging

what’s unique to them is they’re so good

at seeing the best in people they’re in

the moment

but they can interrupt they can be

distracted

they can be loud they can be obnoxious

where the choleric this is a driven

person this is a person that delegates

well wakes up

wanting to get things accomplished

excels in emergencies

what’s unique to that red is their

ability to see

a vision and get things done but this

person can also be bossy or impatient

or even arrogant the blue this is a

person who’s analytical they’re logical

but they’re also creative

and musical what’s unique to the blue is

their ability to see

obstacles between a and b

where the red can see b so clearly the

blue can see

every obstacle up to the b

then there’s the green this person is

well let me go back to the blue from it

let’s not put by that they can be moody

or judgmental or critical as well um i

happen to be a blue so of course i

went right past our weaknesses and then

the green this person

is so innately kind they are

great listeners great leaders of people

where the red is a great leader of tasks

this person’s unique in the fact that

they are the calm in the midst of chaos

so they can really just help people

encourage people

but they also can be unenthusiastic

hard to get moving have no sense of

urgency

so as you start seeing the different

things and the temperaments and

understanding the foundation

now we can build and understand why

they each speak their own language and

learn to paradigm shift or

look through a different lens so we can

give grace

and understand which words to choose the

words you use are the words you choose

so we want to make sure we’re choosing

right words that the other person can

hear

kathleen where we left off back on

episode 117 we did a great job

i say we you did a great job of

explaining

what the temperaments were how we start

understand them what i would love to do

today

is with that understanding how do we use

them how do we use them as as you say

we put the oxygen mask on so we can help

ourselves

first now we can have that pause when we

see the

conversation isn’t going the way we

think it should be going

things words aren’t getting heard the

way we mean them

first off what’s a good way to realize

that that’s happening

and instead of keep digging the whole

deeper okay i need to stop i need to

think through a different lens

so how do i do and what do i do i guess

is what i’m saying

well first we have to go back and we

have to understand that most

people listen to respond or react

they listen to reply instead of

listening to understand so our first

thing in communication with any

temperament

is you have to listen to understand what

the person’s saying to you

so now that your listeners know a little

bit about

temperament let’s let them know you’re

red

correct i am yes when in fact when we

were

talking i asked you what my secondary

color was

you smiled and laughed and said you

don’t have one

yeah yeah i don’t even know if you have

a drip of one but it’s here somewhere

so my dominant one my dominant

temperament’s blue

so let’s put this scenario together for

your listeners

when you talk you talk

out of a red lens if you and i are

talking you’re going to talk out of that

red lens but i’m going to

listen out of my blue lens so

100 of communication lands on the

listener

okay you can be very careful with your

words but the words have to match what i

can hear

so you speak out of red i hear out of

blue

i’m going to respond i most likely react

that’s

we’ll talk about that too out of blue

and you’re gonna hear

in red so what i’m trying to do

with the i said this you heard that is

i’m trying to eliminate that gray area

in between that

conversation because again most

miscommunication isn’t intentional

you came into that conversation with me

not trying to be mean or rude or have

conflict

but i hear in blue so i

my words are literally different than

the words that you speak

so what we want to do is we want to be

very aware

if you say something that i perceive has

a tone

or it’s harsh or it seems like you’re

giving me an

order which would be very common between

you and i

you’re thinking well she just needed to

know you know i had to give her the

information

it’s not like you’re intentionally

trying to be mean right but i

hear it as why is he yelling at me you

know why is he have that tone

so there’s immediate conflict between

you and i

because it’s coming in not as a blue

temperament

so what i want you to do what i want

everybody to do is

pause before they talk so the how the

latter goes is

you find out your temperament you first

and foremost have to accept your

temperament

then you have to be aware of it what

language do i speak how do i

speak to different people how do they

hear me

how do i learn their languages then the

next part is what you’re talking about

is application and as you apply it and

immerse yourself in it you become

fluent in the other temperaments and

then

that lands in authenticity you become

authentically yourself

and you’re giving other people grace to

be their authentic self

so let’s go back to our scenario if you

wanted to eliminate the gray area you

would

know first of all you would want to take

the time to try to

listen to understand so you would hear

what words i speak

most likely i’m going to say things like

planning or

strategy or that needs no we really want

to be more compassionate or thoughtful

to that person

i’m literally gonna speak blue words

so that now you have identified me as

a blue temperament so when you come in

to talk to me i want you to pause

i want you to take off your red lens

and put on a blue lens and whatever you

were going to say

it’s going to look differently now so

instead of maybe we’re in a work

scenario and you come in and you

come right in my office maybe and you

say kathleen that report has to be

in my office by four o’clock okay

you’ve already thought about it that

it’s really important and that’s the

deadline and that’s just factual

it came in to me as a direct hit

of doesn’t he think i can get this done

doesn’t he see that i’m working

you know what why would he do because

blue’s immediately what

remember we said earlier go inward i’m

kind of thinking what did i do wrong

so let’s go back and redo that scenario

you’re going to come to the office door

and you’re first foremost going to knock

because blues do not like to be

interrupted when they’re working

and i say oh come on in you would say

hey

i really want to you know be sensitive

to your time frame

and i just found out that that report

that you’re working on

which i can help you in any way i can

has to be turned in by four o’clock is

there anything i can do to help or are

you on track with that

and i’m going to go no i’m good in fact

i’ll be done at 3 30.

so do you see the difference in how it

was approached

there is an absolute difference there

but i can’t help but thinking

i’ve had a lifetime of learning how to

speak through my red lens and how

difficult it is to shift

yes it’s very difficult to shift but you

have to realize that if we

just take the time to be intentional

the reward is so much greater

because when you talk to a person and

number one

they can hear you and they feel so much

known and understood and loved

they now have something to give because

the most important thing that separates

me from personality

assessments is the innate needs

which maybe your listeners have to

review i mean

if they don’t know them so let me tell

them really quickly

the yellow the sanguine is attention

approval acceptance and affection

the red is loyalty sense of control

appreciation and credit for work

the melancholy the blue is safety

sensitivity support and space and

silence

in the green is harmony feeling of worth

lack of stress and respect

these are key key key to what i teach in

communication

because you are even when you were a

little guy

you were trying to fill loyalty

appreciation credit for work okay

you subconsciously that’s your core

motivator

so we have to understand that

everybody’s working off those core

motivators

so when you put communication in there

it is like four people speaking four

different languages so

we want to make sure that we’re using a

language

that builds that person up according to

their needs

because remember we said in the first

episode everything

i teach is off what i think is one of

the best

outlines in communication there is do

not let any unwholesome words come out

of your mouth

only what builds others up according to

their needs and benefit all who listen

so when i’m thinking of you and i’m

coming in

i know i want to show you loyalty i want

to show you appreciation

credit for work and sense of control

so i’m going to come in and as much as i

want to give you details because i’m

blue

i know that’s not how you hear

so i’m going to say hey here’s the

bullets points

this has to be done this is what was

asked for and the bottom line is four

o’clock

if you have any questions i’ll be in my

office how does that sound to you

i would connect with that immediately

immediately

but that’s not how i talk so i want i’m

trying to

honor the way you’re designed so that

you can hear what i’m saying and it gets

rid of that gray area

kathleen i can tell you as i have been

trying to practice this and and again i

love

being able to tell myself okay the words

that i choose to use

are the gifts that i’m giving the person

who’s listening that has helped me so

much

but i’ll also say i don’t always have

that mental conversation before i speak

and then i realize i just went into this

blues office

and i’ve been speaking for the past five

minutes in

my red lens and now i’ve created

something that didn’t need to be created

what do i do then

yeah well always first of all second of

all third of all

i’m all about the revisit because

i’ve been doing this for over three

decades

and i still my train still goes off the

track once in a while

because you know we’re just humans so we

are going to make mistakes

but here’s the thing if your train goes

off the track

and you realize it there’s nothing wrong

with the revisit

it’s circling back around and saying

kathleen i just realized i barged right

into your office

and you were working and i want to be

sensitive to that

so i apologize or you can say

you know if there’s a conflict you can

say kathleen i really see that we’re off

i think it was something i said what

could i have said differently

or how could i have said that

differently there’s

two activities in the book that i think

are crucial

each temperament has their own strengths

and their own weaknesses that they have

to deal with

when you identify if you are in your

weaknesses

you are not going to most likely be

speaking kindly to the person in front

of you

so we’re trying to get to the point

where we’re

constantly functioning out of our

strengths

so the first step we have to do here is

we have to identify when we’re

in our weaknesses if i’m being moody

when i go to work

or i come home that is not me and my

strengths that’s me and my weaknesses

so i have to say i have a tendency to be

moody

what does this circumstance require of

and i have to replace it with a strength

i have a tendency to be moody

but i’m going to choose to be

compassionate

or it can be i have a tendency to be

moody i have to choose to be logical

for you it might be i have a tendency to

be impatient

but i’m going to delegate well in this

situation

a yellow might say i have a tendency to

interrupt but i’m going to show

curiosity the green might say i have a

tendency to be unenthusiastic but i’m

going to listen well

in this certain circumstance so then

once we’re

learning to live out of our strengths

right

then we have to understand the second

most important activity is

what part did i play and what could i

have said

or done differently and that’s what

you’re asking yourself

you’ve been working over here on your

strengths and weaknesses

you see there was a blip you want to say

to yourself

what part did i just play there and what

could i have said or done differently

and sometimes it’s asking the person and

most of the time you know

what you did kathleen everything you

mentioned

depends on us being able to identify

what color the person we’re speaking to

is and you do that a lot better than

i do what advice do you have for all of

us to be

able to identify people better okay

this is probably the question i get the

most because

personality assessments are usually

set up to know all about yourself when

you understand temperaments

it takes it to the next level because

you know you’ll be able to identify

and honor how you’re wired but it really

more about understanding the other

person

so when we spoke about the strengths and

weaknesses

and we spoke about the innate needs

those are two things that are going to

be like

cheat sheets for you to learn to become

fluent in another language

but again that first part starts with

listening

to understand so what i would love

people to do of course is get the book

and read

over all the different temperaments

because literally how i wrote that was

to be

an initial cheat sheet for you if you

read through all the strengths and

weaknesses of

a blue again you and i are friends so

you want to know

maybe you don’t know me yet but you you

have read through and you’ve seen all

the strengths and weaknesses

and you see safety sensitivity support

i guarantee a blue

is going to use the words right off

those charts

those words were chosen in intentionally

they’re not on their w

willy-nilly they’re on there because

that’s the words that blues connect with

the same with all the other temperaments

so if i

read through again for you all the red

strengths

and all the red weaknesses and your

innate needs i can literally start to

identify

because i can hear those words you’re

going to say things like

well if nobody’s going to take charge

i’m going to take charge

well you know it really this work has to

get done

what’s the bottom line or you’ll say

something like you know what he didn’t

have my back

so that’s on him okay

if you listen to those statements they

literally

are all read statements because they’re

using words

right off the red charts you were

looking for control and remember for the

reds i want to put a little thing in

here

this is really important to me there’s a

difference between

having control in a sense of control

when a red is in their weakness they

want control

and power but their innate need is a

sense of control

and i’m going to ask you a question do

you always want to be in charge

i will fill a void if i need to

but i am at my best when somebody else

is uh is doing what they’re supposed to

exactly so sense of control

to a red means that you are doing what

you were asked to do

you’re pulling your weight and you’re

doing what your unique gift is

now if a red walks into the room and

those that isn’t happening they’re the

first to take charge

so again it’s it’s reading those innate

needs understanding them

and then listening to her if you have if

you just said that statement you just

said

i would know immediately that you’re a

red because in that

exact scenario if i walked in

and people weren’t doing what they were

supposed to do

i would not think oh i’m gonna take

charge

i would think i have to go find out

who’s in charge here

that would be my first thought it

certainly wouldn’t be me taking charge

because i would be fearful to step up

because i don’t know what the details

are of what they’re trying to accomplish

and i wouldn’t want to make mess it up

do you see

so lis looking through those words

listening to understand

watching how um a person’s even behavior

or stature is

you know you can watch behavior where

again a red or a yellow will walk in the

room most likely they don’t

they won’t go and just sit down they’re

looking at the room

a blue or green walks into the room

they’ll immediately find a chair and sit

down

because they have to analyze is this a

safe place

is this some place where i’m really

going to be able to speak up or i’m

going to be

you know they’re both going to be

nervous so it’s watching

behavior it’s listening to words it’s

reading the cheat sheets in the book

and then taking that pause

before you talk and flipping those words

before they come out of your mouth

kathleen during a previous conversation

we had you used a

castle metaphor to explain that could do

you mind doing that for us now

sure i love the castle metaphor because

it you know it came up when i was

working with children because

children just so you know a little side

note children

get the temperament so much faster than

adults

because children are so pure in their

temperament

until the world starts telling them

different

so they’ll walk right in my office and

go oh yeah they’ll look at the chart and

i’ll talk to them a little bit and

they’ll go oh yeah i’m red

they’ll just accept it they’ll be like

yeah i’m red oh yeah no i’m yellow

oh my mom’s this or my dad’s this i love

i love how pure kids are

but one of the scenarios i use with them

imagine going into a castle and all the

four

temperaments are in the horse-drawn

wagon and they get

up to the drawn bridge right then you’re

gonna see the difference because the

reds gonna go

we’re going right in the front door

we’re gonna see what this is all about

the blue’s gonna go uh oh no you’re i’m

gonna go around the side

and see if there’s an another door

because i don’t

know if it’s safe i want to be able to

get out

and the yellow and green is going to go

the yellow’s going to go hey follow me

let’s go see if there’s any people here

they’re going to go around the other

side to see who lives there and

what’s going on so each one in front of

that castle is going to do exactly

how they’re wired to do and the green’s

going to go with yellow to see if

there’s people

kathleen again you had years of practice

and and i’m just getting started

so let’s say i try to use what you just

taught me

and i think that you are green

and i’m now using green words to speak

to you

and it’s not going well so did i make

the matter even worse because i

i tried to give you a gift in a color

that was not you no because you were

doing that

when you were talking to me in red

interesting

i i never thought of it that way yeah

you’re just speak instead of speaking

french now you’re speaking german

and i speak spanish i mean it’s just

it’s now just another language is coming

into me

kathleen i have to tell you that was

huge a light bulb went off

in my head and i i’ve never

looked at what we’ve been practicing for

a year and a half together that way that

was a huge statement thank you for that

yeah yeah because that’s exactly it and

here’s the thing

is that again you’re going to make

mistakes until you become fluent

right and that’s why i want you first

and foremost to have grace on yourself

because it does take time to be fluent

in a language

it does take time to you know learn

how to love another person better

according to their needs

here’s the thing the one thing that all

the temperaments share

is selfishness and i think if you were

to ask me what’s the biggest

obstacle of of becoming fluent

that’s it we’ve got to learn to get out

of our

own way this isn’t necessarily an

easy journey what i love about what i

teach is it’s so

simple and it’s easy but it takes

practice

and it takes intentionality and

the thing is if you become selfish and

you go well what about

my need for safety or what about my need

for

you know sensitivity okay the minute i

there i’ve went from a servant’s heart

to selfishness and there’s no way when

i’m being selfish

that i can love you better as a human

being

so i first and foremost have to get out

of my own way

that’s why it’s really important for you

to know your innate needs

remember at the very beginning of our

conversation we talked about self-talk

i am first and foremost responsible

to love myself and how i’m designed

not in an arrogant way but in an

honoring way

because it’s in my strengths is where

i’m going to find my calling

so i have to speak kind words to myself

live in my strengths honor my innate

needs

so that i have something to give another

person

i don’t want to have to depend on

another person

to fill those needs for me so

meaning i am 100 myself i happen to be

married i’ve been married for again

over three decades my husband

is not responsible for my happiness

he’s on this journey with me it’s 100

me 100 him so

when he fills sensitivity or

safety or support for me it’s like

icing on the cake then if my children do

it it’s like sprinkles on the icing

but the person that’s most responsible

for being the best version of me

is me so that’s where we have to start

and that’s where you’re going to realize

was i being selfish

or was i really taking the time to speak

words to lift another person up

and if i was wrong with that let me find

out how they’re wired

let me try that again so that i can make

sure

i’m i’m doing it right and where you’re

gonna have grace on yourself

sometimes people don’t know themselves

this person could have been masking

green and you did it exactly right

and there’s a conflict within that

person

so you know those are the kind of things

that we just don’t see coming so we just

have to do the best we can

kathleen as you alluded to earlier i

am a red and i remember when

i first started going through your work

and i started reading the weaknesses

i didn’t necessarily see those as

weaknesses and i don’t mean that

i don’t mean that badly but i just i

just saw those and that that kind of

just seemed like how i was

so after my team did the temperament

examinations and we were revealing

to each other what our temperaments were

and i said well i’m a red and they all

kind of laughed and said well how could

you not know that

well you know how funny that is to me

right now because

we we just are filming

for the second book and on the second

part of the filming i interviewed

34 children and every time one of those

children

was a red child that’s exactly

what everybody said like when they got

up from the set they were like

that guy was definitely red or that girl

was definitely right how can you not see

because again a red is so

it’s an extrovert that’s task oriented

that has no fear this is a warrior

that’s out there this person we need

reds because

they are willing to step out before they

even know

if there’s a bridge you know they will

fight for people

so this is a very strong and powerful

temperament

but what i know i told you at the

beginning when we met

is you have a high power bar

but when we met those that power bart

was edgy

and that’s what causes the fear of other

temperaments

of a red all i want you to do as reds

and the reds out there is not to pull

down your power bar

but to soften your edges so when i say

that

this is so important that you said that

because

two things one when reds come into my

office

i wish i could say you were unique but

your kind of textbook

and the fact that when pete reds come in

my office they say one of two things

they either say i don’t want to be read

or they circle all the weaknesses and

say

i don’t see any weaknesses and that’s my

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