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welcome to scaling up h2o though podcast
where we scale up on knowledge so we
don’t scale up our systems my name is
trace blackmore i get the host scaling
up h2o what an honor thank you all of
you listeners out there that i
affectionately call the scaling up
nation today is a fun show it’s a fun
show for me because i get to introduce
to you the scaling up nation some of the
people that i’ve got to meet throughout
my water treatment career and as i hope
you know and you’ve experienced
it’s not about what you know it’s about
what people care to teach you and i have
just learned i’ve learned a lot on my
own but the fun part has been when
people actually teach me something or
when i get into a dialogue with
something that i think i know and then i
learn it even better or something else
around it because i had that
conversation
with that person
and being a member of an association
has really helped me meet other people
that do the same thing that i do also
being a member of a mastermind i can’t
tell you how much of that has helped me
i’ve been a member of a mastermind group
for well over 10 years
and this was a group where we all knew
business
we might not have all known water
treatment but we all knew business and
when i had an issue i brought that issue
to the group
and that group just started to go to
work from there
they started asking questions they
started with how do i understand the
issue the way trace
understands the issue and by doing that
i saw things in a totally different
perspective and i started getting ideas
about what i could do to solve this
issue now mind you they have not given
me any advice up to this point it’s just
in their questions so their questions
are helping me and the questions are
helping them ultimately give me
better advice
so then we got to the advice portion and
that’s when they said if i had this
issue this is what i would do
nation there has just been so many
pivotal decisions that i’ve made in my
personal and professional life that i’ve
talked over with my mastermind group
that i don’t think i would have made as
good a decisions had i not had counsel
with these issues and that’s the whole
deal
life is short life is hard and life is
so much more fun when you can do it with
other people and that’s what the
mastermind group is it’s where people
are coming together
to learn more about each other but the
simple purpose is
how do we help each other get further
faster in
life and i have well over 10 years
within a mastermind group that i’ve been
a member of where i am seeing the
benefit of and i am now pleased to let
you know and hopefully you already know
this that we have a mastermind group
that potentially you can join it’s
called the rising tide mastermind and it
is a group of people that get together
on a regular basis to do exactly what i
described now the group is not for
everybody and everybody doesn’t qualify
for the group
just depending on the
all the things that you’ve got going on
in your life are you able to commit to
the group are you able to freely share
are you able to give information when it
is required of you and most important do
you keep everything we talk about
confidential so if you’re looking for a
group and this sounds like the best
thing for you i urge you to reach out to
me to see if this is the right group for
you and we will interview each other to
make sure that that is the case but
listen i am here to tell you that
whether or not this group is right for
you you need to be involved with
something like this
if you are going to bed each and every
night
thinking about how you are going to
solve issues that you have in your life
you don’t have the right people in your
life to pour into you and help you with
those decisions you know what you know
and that’s never going to change when
you pour yourself into a community of
people and you let them know what you
need help with
you now have a huge force coming
together as a collective group and
individually all around solving your
problem and just imagine somebody else
in the group most likely had a similar
issue and they’ve already figured out
how to solve it so they’re not going to
tell you what to start to do they’re
also going to tell you what not to do
and when you start you’ll most likely
start at step five instead of step one
folks there are so many amazing stories
that have come from the mastermind
and again you’ve got to figure this out
for yourself if this group’s not right
for you you need to find the group that
is right for you trust me
well over 10 years experience i would
not be where i am today had it not been
for me being involved in another group
well nation as i started saying the
group is all about community and
community is just getting out there and
meeting other people
i had the great fortune many years ago
at one of the first awt functions that i
ever attended as a business owner i met
a gentleman that i cannot wait to
introduce you to
here’s that interview
my lab partner today is charlie
heinemann of precision water
technologies charlie how are you
i’m doing great trace how are you today
i’m so excited to have you on the
scaling up h2o podcast you and i have
known each other for a long time and i
finally got you on the show well that’s
great uh yeah i think we first met in
the cwt when we took our cwt back in
atlanta that was right when was it about
2002
i think that’s right it was right around
then you and i took the exam together
that was back when you had to take it in
a proctored center of awt was the only
place you could take it you took it
after i think either a convention or a
training seminar
right we took it after the training
seminar and if i recall that was
the rules back then what you could not
leave the room for any reason you could
even go to the bathroom
right
well charlie that’s been a long time ago
what uh i’m going to ask you what have
you been up to not only since then but
you’re going to tell us your entire
career all in this episode but before we
get there who is charlie heineman who is
trace blackmore interviewing today
okay charlie heinemann is uh was born in
st louis uh my family owned a grocery
store at the time in st louis in which i
work part-time i have two siblings i
have an older brother
and a twin sister and uh unfortunately
my sister got all the brains in the
family because she went on to be an
electrical engineer
my brother and i both
ran track and cross country and we’re
we’re very fortunate we both ended up
with college scholarships so we all took
off and we kind of split apart after
high school
and got to see each other at christmas
and other times but uh
kind of separated our family at that
point i went to southwest missouri
and uh ran track for a little bit but
then
it wasn’t as much fun as when i was in
high school
so after two years of college and this
is 1968
i got the great idea to drop out of
school and join the marine corps
so in 1968 at the height of the vietnam
war not the smartest move i ever made in
my life i joined the marine corps i
served in vietnam 69 to 70. i got back
from vietnam they gave me an early out
of the marine corps because they didn’t
need me being infiltrated in me anymore
so i went back to college and it was
really
probably the best thing i ever did is
drop out going to marine corps because i
really grew up during those two years i
actually started college when i was 17.
and so when i went to marine corps i was
19 and i got out when i was 21. and then
the next three years i went back to
college and
my grades improved a lot i knew what i
was doing you know
i was focused on getting an education
that time and getting out into the work
world
my degree is actually i’m a teacher
never did teach that much student
teaching but i’m a teacher
my major was biology and i have a
chemistry and math minor at one time i
wanted to become a veterinarian but by
the time i got out of the marine corps i
felt it’s time for me to go to work and
get you know i was almost 24 25 years
old it was time to go to work
and
had one job
after i got out of college for two years
i was in sales for a laboratory reagent
company
and then
after two years in 1975 i decided that
it’s time to make a change and do
something different
yeah so with all of that you wanted to
be a veterinarian how do you go from
wanting to be a veterinarian to water
treatment
well because veterinarian by the time i
would have got out i’ve been 30 years
old
and i decided i didn’t want to spend
that much more time in college and
most of my friends because i did go into
the military were already out out of
college in working and making some money
and i was still going to college so i
said i’m not going to be doing this for
another five years so
dropped out of that decided we didn’t
know what i wanted to be at that time so
i got a teaching degree
and like i said a biology chemistry
background so uh
i did so laboratory reagents for a while
and then in
1975
i uh got into water treatment by
accident by accident you’re going to
tell us about that
i went to a uh didn’t know what i wanted
to do so i went to a head hunter and the
headhunter said i got a job opportunity
for looking for somebody with your
degree and your background he told me
about nalco chemical company i had no
idea anything this is before the
internet of course
gave me a little pamphlet on what nalco
did
didn’t pay much attention but i went up
to uh at that point nalco was located in
oakbrook and i accepted a job
i guess it was september i started
working for them in october 1975 and uh
continued working for nalco for the next
23 years
23 years and then
great career and i assume
something happened you decided hey maybe
i can do this on my own
well and actually what couple things
happened is uh one they offered me a
retirement
and i was 50 years old at the time so i
took the early retirement
and before i even retired they offered
me another job as a subcontractor
working for nalco
so i
retired one month and was back working
for them the following month so as a
division called now could diversify
technologies
and
basically
i was given
all the accounts that naoko did not want
the smaller accounts anything under 7
500
as a subcontractor go out and take care
of them and run service
so i did that for the next couple years
unfortunately uh the nalco i knew
changed a lot over that time and uh
for all those been water treatment for a
while suez bought now for 1999 and in
2001 decided to get rid of our our
division
and lo and behold
october 2001 i was without a job they
folded our division so
i had been looking ever since sue has
bought her butt now go to do something
on my own
and
so i was
lost my job october 31st opened up
precision water november 7th so it’s 20
years ago last sunday i started
precision water
how about that
and at first i
wasn’t sure what i was going to do and
actually somebody you all know
inadvertently got made my mind up to get
into water treatment business myself
is you all know steve dumler with
chemcal absolutely people know
i almost went to work for steve
and he offered me a job i went out
and i saw his beautiful house and the
nice facility he had and everything else
and decided at that point why can’t i do
this for myself
yeah for the listeners out there that do
not know steve dumler he was the owner
of chemcal
yep
and quite successful company and
anyway
i at that point decided to
go out for myself and
who is now my counterpart my uh
partner in precision water technologies
john lewisoh
actually said he said why would you want
to work for somebody else take the
chance on your own
and if it doesn’t work you’ll have
another job in six months anyway so
unfortunately it did work out
it seems like that turned out to be good
advice
it turned out to be real good advice
probably the best advice i ever ever had
because
i had a lot of accounts and no
competitive pressure
because there were accounts that nalco
really didn’t want
and the other thing is when they folded
our division i did not have a
non-compete with nalco so i was free to
go out and get those accounts well you
know
like anybody you go out and do a good
job for your customers
they’re going to hire you back
now i believe we were side by side when
we took
the cwt exam and don’t worry there was
like i think 10 or 12 feet apart from us
so there was no looking on one side or
the other
and i don’t remember who finished before
the other one but we both found out that
we passed and that wasn’t like today
that wasn’t just hitting the ok button
on a computer and then saying
congratulations i think we had to wait
three months
i think so we had wasted time for the
test results to get back
today they come back the same morning
now three months after you took that
examination that was in atlanta you went
back home
three months i think we got a letter at
the time i don’t think we got a phone
call you opened that letter up what did
you do
i saw that i passed and then i said boy
i’ve passed the test that’s the hardest
part but now i’ve got to do the rest of
the work and uh there was quite a bit
more than that then i uh had realized to
get the uh references and you know get
everybody
to uh give you a good reference and uh
to move on with it and get the rest of
the program so
i guess uh within six months i had my
cwt and i was quite proud of it and
i think it gives you prestige
it shows that you see a cwt you know
that they know water treatment
i would say most companies today most
people could not pass the cwt and i’m on
the cwt committee so i know more people
fail
than past the first time around so
charlie what would you say the cwt has
opened up for you
i think it just
lets customers know
that uh i know the business and we we
publicize it we use the brochures for
cwt tell customers about it what the
test is and everything else so i think
most time they just our customers or we
talk to people they are impressed and
they know right up front we know what
we’re talking about and so it’s opened
up a lot of avenue news and i uh working
with most of the people that work for me
to get to cwt and are really promoted
within our company have you seen cwt as
a requirement and some of the bid
specifications that you’ve been working
with
we haven’t seen that much in texas but i
hope that changes
for somebody that is studying for the
certified water technologist designation
right now what advice would you give
them
that you have to study all five parts of
the exam yeah you might be better in you
know cooling water or boiler water but
you better know the other aspects of the
exam there’s five parts to it and you
have to be uh
trained in all areas
how have you been able to keep up all
your certification for that because
you’ve had the cwt as long as i’ve had
so i’m thinking i’ve renewed at least
three or four times
i think it’s been three times
and now
for me it’s been very easy especially
lately because i go to the convention
every year
it gives me my five points each year but
then i’m also on several committees i’m
on the cwt committee and i’m also on the
business resources committee i think
those are two of my favorite
committees i used to be on the education
committee but
found out i didn’t have time once i
joined the business resources committee
because i’m so involved i don’t even
look at my points because usually i get
my points within the first two years of
continuing education credits to uh
maintain my cwt
i do work with other people in our
company and and
have to push them a little bit because
they don’t go to the convention every
year and
make sure they watch webinars and not
you know take part of the awt and the
things awt offers them
yeah that will really get away from you
so folks out there if you have your cwt
and you’re not keeping track of all the
continuing education that you need do
not wait until you get a letter stating
that your application for renewal is due
because you will not get it all done
within that short window
it makes it really tough when you have
to watch 15 webinars in a couple weeks
period and everything else but if you
stay up with the minute and actually a
lot of the webinars you get points for
them
and they’re very good you you learn a
lot from them so uh i think it’s best to
having you if you’re not going to the cw
you know to the convention every year or
if you’re not going to training or
something else the webinars are probably
a very good aspect to keep up with your
cwt
and a pro tip that maybe some of the
listeners don’t know out there is all
those webinars are free so you can get
all of your continuing education for
free if you keep up with it in time
right in addition to that you don’t have
to watch the webinar when it’s scheduled
you can go back and look at the
webinar a couple weeks later and you
still get points for it and and
it’s automatically put on your
cwt for your renewal so
with the cwt what i really like is that
they
show you the points all you have to do
is look at where you are on the awt
website and it’ll tell you how many
points you have going to your
recertification
and charlie
very much like myself you’ve been
involved with the association of water
technologies i have tremendous people in
my life today that have just helped me
with so many things because i did
involve myself in awt and i got to meet
them and i got to know them at a very
stronger level and they saw me giving to
the organization and they not only gave
to the organization but then we also
give to each other i know you’ve had
experiences like that
how did you get started being involved
with the awt
we joined shortly after open the company
the year after we opened our company i
found out about awt and we joined and
i guess one of my first associations was
with jim james malloy when he owned
nashcam
and we started out by buying chemicals
and he
i think he might have been president at
that time but he uh he talked about awt
i got involved in the organization
they also had a training in the dallas
area
shortly thereafter so i went to the
training and got to see what was going
on got to know the people
and from there i you know
i took the cwt and i just got more
involved and early on my partner and i
used to alternate
years that we went to the convention but
then i got to know so many people and i
got so involved like i said i was on the
education committee currently i’m on the
uh cwt in the business resources
committee so i say so so involved
it’s just networking i i enjoy
when i go to the convention i see i
probably know half people at the
convention and
i know all the people that were on the
education committee
you know bruce
colin and some of the others that have
been teaching for a long time got to
know them
just going to the committee meetings you
get to know people
and
i’ve learned seen a lot more people with
the cwt committee and i get to know we
become friends we talk all the time
in the same way the more involved you
are the more you’re going to get out of
awt
i uh really don’t understand
why people join awt and don’t
go to the convention or don’t go to
things you know it’s almost like joining
bulma or something like that not
participating they’re not going to the
meetings
you’re paying for something you’re not
getting anything out of so the more you
put into awt the more you network the
more you’re going to get out of it
i think that’s very well said you
mentioned the the cwt committee and i
think we’ve had some people on where
we’ve talked about that before but you
also mentioned the the business resource
committee and this past year the rising
tide mastermind has partnered with the
business resource committee so some of
the material that we were doing with
some speakers we brought over to that
committee but i bet there’s a bunch of
listeners out there that just don’t know
what you do within that committee so
what exactly is it
the committee is uh started out looking
at webinars i think and uh
but the last three years we’ve uh
do most of the work for setting up the
business owners meeting and that was
taking place in the spring
we moved it this past year to the
convention because uh because of
colvette 19 in
in that committee we look at
speakers that can come in and talk about
our type of business and how to be
successful
in water trading we also have round
tables at the at the business resources
meeting where people get to talk to
themselves get to be friends with other
business owners
and that’s pretty much networking and
getting to know other people
and other ideas we
learned about
hiring people how to uh you know who the
attorneys are with the do’s and don’ts
as a business owner uh which sometimes
you learn by the school of horton acts
this is a way of going in there and
talking about people and seeing what
other people what mistakes they’ve made
and they’ll tell you about it is so you
don’t repeat the same mistakes someone
else has made
we also have uh do most of the webinars
and i know we we’ve done some work with
your company and and doing some of the
podcasts and so forth and
i think it’s just all around brings
people together and the business owners
it gives them a chance to get to meet
each other and explore new ideas i think
lately
one of the big things is the
availability of products out there and
everybody’s uh finding that a challenge
of getting the chemistries
i think you know
90
of the phosphorus made in china is not
being made right now so we’re having to
look at you know other resources of uh
how do we make chemical and how we stay
in business
no doubt about it you and i are
definitely sold on the association of
water technologies uh nation if you want
to find out more about that it’s awt.org
but i’m going to shift gears just a
little bit on you charlie
and ask you a couple questions about
your career so what would you say your
biggest accomplishment has been when it
comes to water treatment
starting my own company without a doubt
i worked for other companies for many
many years
and
it was scary to start your own company
you uh you’re out there and you don’t
know
anything you have to learn and when you
start off the company you have to be
everything you’re
delivering the chemical you’re selling
the chemical
you’re finding test kits you’re finding
suppliers so
very difficult but the rewards are
enormous after you uh open your own
company
we were very fortunate
started the company and within six
months we had about 75 small customers
but it was bread and butter and got us
started off
and that allowed us to get bigger
customers down the road
charlie let me ask when we get into
business we don’t know all the things
that we don’t know and looking back over
20 years you learned a whole heck of a
lot if you knew all that stuff all the
stuff you were really getting into as a
business owner would you have started
your own firm
i would do it but
i do a lot smarter today than uh what i
did 20 years ago uh
school of hard knocks 20 years ago today
i feel like it’d be a lot easier to get
into because i you know i know how to
get the suppliers i know how to you know
one of the things as you know trace
you start on business the banks don’t
run up and give you money they you know
it’s very difficult to borrow
you know i was very fortunate that i had
worked many years before and set myself
up fairly well so i didn’t have to worry
about
failure
like some people do but so
it’d be a lot easier today but ball was
scary back then and
a lot of work
you put in a lot of 16-hour days
charlie have you had a mentor throughout
your career
my main mentor was the first person i
worked for in water treatment
district manager and his name was tom
evans
and had it happened for tom i
stayed in water treatment he uh he was
just a a gem of a boss
he cared about his people and if there’s
one thing i learned
from tom evans
part of your job you have to get out
there and sell chemical but you take
care of your people and i think that’s
the reason our company has been
successful is that we have very little
turnover i hear these people talking
about turnover and hiring people and
stuff like that our biggest problem is
trying to hire the right people to bring
them on board
but since we’ve been in business we’ve
lost very few people most of the people
stay with our company is because i think
my main goal is
to take care of our cut our people
working for us and that to pay them well
and make sure that they’re happy with
what they’re doing
charlie i know one of the reasons you’re
so successful is you consider yourself a
mentor to others
i think so many people put such a
grandiose title on being a mentor
how do you look at that term or that
role as being someone’s mentor
my role as a mentor is to bring them
along
make sure they’re comfortable with what
they’re doing that they understand what
they’re doing that they like what
they’re doing
you know so many people quit jobs
because they do not like what they’re
doing so we try to make it fun for them
at precision water technologies bring
them along gradually at their own pace
sometimes they don’t even realize i’m
probing them all the time and asking
them questions
and if they don’t know the answer we
work on it we find the answers but uh
i figure everybody i bring on all of our
young people
i’m kind of the mentor to them
and it’s my job to bring them on and to
make sure
advance their career in water treatment
and to make sure that they’re successful
charlie what is something a fundamental
task that every water treater needs to
know how to do
every water treater should know
the chemistry is involved in the
processes of water treatment i think
they need to learn the basics
just like you go to school and you learn
reading writing and arithmetic you have
to learn what’s in the chemistries and
how they work and how they function
i see too many people today that don’t
learn the basics so they don’t
understand the chemistries it’s very
difficult for them to put together the
right programs for the customer so
i think you have to look at the process
customer have what he’s looking at heat
loads everything else and then learn how
it works with the chemistries themselves
if the automation goes out they have to
be able to
figure out how to make it right
you know i equate that i’m a scuba diver
and we use dive computers and they’re
fantastic and they allow me to be so
much safer and plan the dive so much
easier and more accurately
but it is electronic and if it does go
out i also know how to run manual tables
so i don’t get myself hurt so i think
those two go hand in hand
i believe it does automation’s great
don’t get me wrong i love automation but
you have to know how to cross check it
to make sure it’s working properly you
know the
perfect example
during the winter time down here in
texas some of the cooling towers are
running very low load
some of the phosphonates tend to break
down
you can run a ptsa tracer and get your
just perfect numbers in the tracer and
end up with calcium phosphate buildup in
the coolant tower and people have to
realize that sometimes the chemistries
break down over time if the holding time
index is too long
and
how to check that you know how to run
the ortho phosphate test to see if the
phosphonates are breaking down so
there’s little things
that you have to be able to have common
sense and experience to go back and
check to keep you out of trouble
especially
in wintertime conditions and when you
you don’t have much load you think
everything’s easy but that’s when you
can get the most difficult and most
trouble
that’s an excellent point charlie it’s
always difficult to find out what you
don’t know you don’t know
when you find out you don’t know
something what’s your process to go
learn it
i use my networking and the people i
know and
and through awt is probably my first
resource is i know some people
very good people like we both know
in awt to go to those people and ask
questions
if you don’t know something
let the customer know you don’t know it
but then research it and then come back
with customers customers really
appreciate it
charlie very interesting i think that’s
the most repeated piece of advice that
people give on this podcast that don’t
lie don’t tell people you know something
or pretend you know something if you
don’t tell them you don’t know it but
you’ll find out and get back to them but
then also the biggest fear that most
water treaters have is they’re going to
be asked a question that they don’t know
so hopefully after today’s episode
people start putting those things
together that it’s not that bad if you
realize you don’t know something it can
be bad if you don’t handle it properly
yes it can i think
you know there’s a water treatment’s
changing so much over the last 20 years
you see the new products coming out is
it’s just amazing with all the stuff
that’s coming out in the water treatment
the pro-moss some of the other new
programs different things that
were
not heard of uh 10-15 years ago so you
have to stay up with the technology you
have to keep on looking at new and
better things
a lot of times you don’t know but
you know where the resources are to find
out and i think that’s the biggest thing
is
learning where your resources are
learning
who to go to if you don’t know something
and you know awt just has such a breadth
of uh
people with knowledge and different uh
expertises that it’s just
great to be able to go to yeah to a lot
of people and
get answers for questions
well you and i are definitely fans of
that organization let me shift gears
once again i now have some lightning
round questions for you so are you
buckled in are you ready for these
i hope so
all right charlie so you can now go back
in time and speak to your former self on
your very first day as a water treater
what advice would you give
my first day as a water trader i didn’t
know what a boiler was
i probably picked the brains of the uh
my district manager more in in
the people around me and asked me more
questions
i think probably early on i was young
and thought you know didn’t want to ask
questions and want to let people know
how little i did know
charlie what are the last few books that
you’ve read
you really want to know i really do
okay the last book i read was a book
called fortitude
was by dan crenshaw he’s a
representative down here in congress for
texas
just enjoyed reading his book and uh
learning about his background and and
what he went through becoming a navy
seal and then going on to congress
and uh has done a heck of a good job for
us down here in texas
well charlie when hollywood makes a
movie about charlie heineman who do you
want playing charlie
i think tom selleck i i i
you know watches movies i like him he’s
probably one of my favorite actors and
i would probably have him portray me as
if i uh
if it was going to be a movie made it
myself so i think that’s a great choice
my last question if you had the ability
to talk to anybody throughout history
who to be with and why
it would be president reagan
and
the reason is my
feelings about
our country are very similar to what his
feelings are
well charlie i want to thank you for
coming on the scaling up h2o podcasts
and i also want to thank you for your
service to our country
thank you trey appreciate that i’m glad
to be here
scaling up nation that was charlie
heineman one of the nicest people i have
ever had the fortune of meeting
and if you are ever at an association of
water technologies conference i promise
you you’re going to find charlie there
seek him out you will not regret it
and i mentioned the association of water
technologies conference of course we’ve
got those that come up but then we also
have so many other associations
that can help us with whatever type of
water treatment that we practice so here
are a couple
events that are coming up so the water
and wastewater equipment treatment and
transport show is coming to indianapolis
illinois on february 21st through 24th
so go to our show notes page at
scalinguph2o.com we’ll have more
information for you about that
and then the american membrane
technology association along with the
american water works association is
having their membrane technology
conference and exposition february 21st
through 24th that’s going to be in las
vegas nevada so if you go there make
sure you go to the conference as well as
all the other things that are in las
vegas of course all the information you
want to know about that on our show
notes page
and finally mark your calendars for
march 22nd march 22nd is world water day
and there’s just so much that we are
able to do as industrial water traders
the number one thing is that we have
jobs because there is water and world
water day just allows us to focus on
that that water is the most amazing and
most precious resource that we have on
this planet so we have one day march
22nd where we’re really going to
recognize that and we’re going to do
something fun for that so look forward
to an upcoming episode of scaling up h2o
where we celebrate world
water day and of course something else
to celebrate
is making sure that we are trying to
stretch ourselves how are we making sure
that we are getting better each and
every week to help us with this here is
another installment of thinking on water
with james here’s james mcdonald
[Music]
welcome to thinking on water with james
the segment where we don’t give you the
answers we give you the topics and
questions for you to think about drop by
drop
now let’s get to it
in this week’s episode we’re thinking
about how long after an oxidizer feeds
to a cooling tower should you wait to
test the residual
should you test immediately wait 30
minutes an hour or several hours
how long does it take the oxidizing
biosign to be effective
what’s happening to the oxidizing
biocide over time within the system
is it fed at a time of day that makes it
easy to test at the appropriate time
afterwards
should you manually initiate a feed so
you can test afterwards or not
what do you write in your field service
report if you miss the optimal testing
window
take this week to think about the
optimal time for testing oxidizing bias
signs after they’re fed
be sure to follow
tow 22 and hashtag scaling up h2o share
your thoughts on each week’s thinking on
water
i’m james mcdonald and i look forward to
learning more from you
nation anything we mentioned on today’s
show you can go to scaling
scalinguph2o.com go straight to our show
notes page and you can find links for
everything that we spoke about you’ll
also find a link to leave me a voicemail
so i know what the next show
topic needs to be so don’t keep that
information to yourself let me know what
you want me to start talking about and
even if you have a guest you want me to
interview i would love to know who you
know that i have not yet met so i can
get them on this show
and we can share whatever valuable
information that they have with you this
scaling up nation nation have a safe
week i’ll bring you another brand new
episode next friday and until then have
a great week folks
[Music]
like most people in the water treatment
industry there’s always a struggle with
work and life and i had a daughter on
the way and i was probably a little more
mindful of how much i was working and
how i can
adjust my schedule or make it in such a
way that was sustainable for my family
and
this conversation is a little more
difficult when you don’t have people in
the water treatment industry because
they don’t understand the
travel aspect the service aspect the
technical uh knowledge need to be
successful
it’s a little more difficult to balance
that so to have a group of like-minded
individuals to work through with the
goal of self-development it’s really
helpful to kind of hash through those
problems for me
to find out more go to scaling up
h2o.com forward slash mastermind
you