Scaling UP! H2O

254 Transcript

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welcome to scaling up the podcast where we scale up on knowledge so we don’t scale up our systems my name is trace

blackmore i get to host this amazing podcast and i wonder do you ever do this

and what i’m talking about as this is sometimes i’ll look back on a date in

history to see what happened and that’s actually what i did today so today is june 3rd and i

look back in history and i found that in 1965

astronaut ed white was the first person to walk in space that was on the gemini

four and folks i am a huge space program fan it has just fascinated me since i

was a little boy i remember reading about it i remember going to different

camps around space i have just been fascinated with that in fact i’ve been

to some of the different museums that we have around the south to visit some of

the rocket museums and things that we have it is just amazing of the little

amount of technology that we had back in the 60s and what we were able to

produce and that got me thinking around some of the things that i do on a

regular basis i really utilize some of the things that got the space program going as

motivation now here’s what i mean from that i am a planner and i truly believe that everybody needs

goals but they need to plan around those goals and by making sure they’re keeping track

of that plan to get that goal done you feel like you are accomplishing what you

need to accomplish and you’re constantly taking input of all the things that are around you to make sure that you’re

working on the most important things this was something that was taught to me at a very early age and it’s one of the

reasons that i think i have been successful in endeavors that i have gone after in my life and it’s also what

keeps them very fun and rejuvenating because i know that i’m making progress

one of the things that i have the privilege of doing is i get to coach people on how to do this very

thing and it has come up before because it’s one of my favorite mission

statements one of my favorite goal declarations on how you do goal planning

so think about it back in 1962

jfk gave a speech at rice stadium and he declared that we were going to the moon

i think it is one of the best written speeches ever i think it has everything

in it that somebody needs when they are declaring that they are going to get

something done and it motivates not only the person that’s saying it but everybody who hears

it here’s what jfk said back in september 12 1962

we choose to go to the moon we choose to go to the moon in this decade and do the

other things not because they are easy but because they are hard because that

goal will serve to organize and measure the best of our energies and skills

because that challenge is one that we are willing to accept one we are unwilling to postpone and one

which we intend to win and the others too just think about all the meat that is in

that declaration if you were to go through the smart acronym that a lot of us do when we go

through goal planning we talk about smart being specific measured achievable relevant and

time-bound every single one of those aspects are right there in

that declaration i had no idea i was going to talk about this on today’s show but when i started looking to see what

was happening back on other june 3rds i was inspired to share this with you and

i’m sure glad i did because this is a statement that has really inspired me and if you’re trying to rally people

around a specific goal i know a lot of us are in charge of teams and we’re trying to get our teams to come together

and to do something that’s very important for the team if we can rally them in a way if we can

unite them in their actions with a statement just like jfk did back on

september 12 1962 just imagine when we get everybody

rowing in the same direction and everybody really wants to row that

direction just amazing things happen i’ll finish this section up by just quoting benjamin franklin failing to

plan is planning to fail so just knowing what you want to do well

that’s a dream but if you can take action and then put tactics to that action you

will start getting things done when you start listening to the world around you

making sure that you know what the world is trying to teach you that all your relationships are being taken care of

properly and now you’re planning with that in mind it is just amazing how you

will feel when you start accomplishing your goals i’ll tell you how i feel right now i am

just so incredibly humbled i just received notice that we are

within the top hundred podcasts in italy nation i have no idea how that happened

we did not market after that but i think it really goes to show you it doesn’t

matter where you live we are all united because of what we do we are a community

of industrial water treaters that we all know we are a member of the scaling up

nation and nation i want to thank all the listeners in italy for listening to the

scaling up h2o podcast i am just so incredibly excited and humbled that this

message is reaching so far and so wide and again it’s doing that

because we all get it we are all industrial water treaters

speaking of some things that industrial water treaters should know go ahead and

get your calendars out and if you don’t have them out don’t worry we will have all of this on our show notes page of

course our friends over at ashrae are having their annual conference june 25th

through 29th in toronto canada this is a conference that if you have

not attended it is a very large scale conference and just so

many people attend it’s going to be interesting to have it in canada we have a couple of conferences in canada this

year so if you don’t have a passport ready to go you want to make sure that you’ve got that ready to go again all

the information on the ashrae conference will be on our show notes page another conference that will be in

canada this will be in vancouver canada september 21st through 24th that’s the association of water technologies annual

conference we’re going to be talking a lot about that today so stay tuned and you’ll get a lot of your questions

answered so many things that you want to make sure you have on your calendar

but one i want to make sure that you are ready to celebrate is october 3rd

through 7th that is industrial water week it’s an entire week just for us the

industrial water treater and we want to make sure that we celebrate it because

we have the best job ever well nation one of my favorite things to

do is to ask people how they got started in our industry how did they get to

where they are now from where they started so we’re going to get straight

into our interview where we’re going to do that very thing

my lab partner today is matt jensen certified water technologist works with

global water and is the current association of water technologies

president matt welcome to the show hey trace thanks for having me absolutely thanks so much for coming on

we’ve got so much ground to cover today i don’t even know where to start um so

why don’t we start if you don’t mind if there’s somebody out there in the scaling up nation that does not know who

matt jensen is who is matt jensen well my name is matt jensen um i work

for global water technology and i live in green bay wisconsin i’ve lived in green bay wisconsin my entire life i

left home for for a little while i moved to milwaukee for a little bit and then i actually moved to saint paul minnesota

and that’s actually where uh where i kind of started my water treatment career and the job that i that i took in in

saint paul was actually back in green bay which brought me back home which was pretty cool but yeah i’ve

married to my wife for almost 17 years we’ve got two two kids swearing well and we are a hockey family by winter and

they fishing and hiking and outdoor family by summer a little golf thrown in there once in a while and

love what i do great industry to be a part of i couldn’t imagine doing anything other than water treatment and uh yeah it’s

just really cool to be a part of this so speaking of fishing recently

bought a new boat congratulations on that nice yeah it was

it was exciting now i definitely wanted to make sure that we had an upgrade because now with the dog our old boat got a

little small dog was sitting on our lap so we’re trying to fish so had to expand it a

little bit but yeah it was cool it was all good stuff much bigger boat goes a little bit

faster we can hang out on the water a little bit longer and you mentioned hockey you’re actually

coaching your kids teams i do i coach both my son will he played

on the peewee team this year they won the state championship which was really exciting fantastic yeah first time our

association won a state championship in a while so that was pretty cool and then my daughter sawyer she’s nine she’s a

might moving on to sports this year and she’s super excited to start playing full ice

hockey and it’s funny because uh my son is kind of a passive hockey player and my my

daughter who’s only been playing for a year is real aggressive so i know who i’m gonna be seen in the penalty box a

lot between the two of them so a question i love to ask my guests

because everybody’s answer is different how did you get into water treatment

so water treatments when i was in college i actually got hired the

summer between my junior and senior year to work for northland cranberries in their lab and i

was really excited about this internship it was going to be an opportunity to kind of see what the real world and chemistry was

and shortly after i accepted that job my counselor my chemistry counselor

actually said hey i’ve got a guy that works for betts dearborn that used that’s a alumni here and he’s hiring

for a summer internship and then he said i’d like you to interview for the job so i interviewed and they offered me the

job and i thought wow this is way cooler than sitting in a lab for a summer so i ended up calling

calling the cranberry place and saying sorry i took a different job and ended up going to work for betts dearborn for

summer and it was it was awesome i loved everything about it and

just really started my passion for this industry why i’m still doing it today do you ever wish you made another choice

no honestly not i after college i tried to get a water treatment job and the water treatment

industry wasn’t hiring a ton at that point at least in my area and ended up going to work for a

commodity chemistry company for a little while and that was fun but i always wanted to get

back into water treatment and one day i threw my resume out there and i said i had water treatment experience and a

couple days later i got a call from from garrett calais and ended up going to work for them

and now you’re a global what’s your day-to-day like there a day-to-day global i’m having a lot of

fun um i’ve actually you know i i came to global because of a product line

filming a mean product line that they were picking up and i wanted to be a part of it it’s something i had worked on in the past and got the opportunity

to come work here partially because of that and as i was doing that there was

an opportunity to start a new position within global as a regional leader and actually oversee a

team of team of water treatment experts and get out in the field again and help

people you know reach goals and help with technical advice and it just it’s been

it’s been really cool so i you know my day-to-day is supporting my team um helping with sales helping with

technical stuff doing uh a lot of quotes a lot of stuff like that

you know a lot of the office stuff but it’s it’s been really cool and i love everything about it

what’s one of your favorite things about being a water treater being in different places all the time

anytime anybody ever asks me that i always say that it’s you know when we when we talk to people about hiring them

and explain the job i say you know the one of the best parts about this job is the fact that you get to go to different

places all the time and i always laugh you know there was days where i’d start out at a hospital and

then end up at a rendering plant and you talk about one extreme to the next

and all the different processes you get to see you get to see behind the scenes and so many different things how things are

made you know watching engines being made to cheese being made to you know what keeps and cools the

hospital and just there’s just so many different things you get to see so many different things you get to experience so many different things it’s

yeah i could never see myself doing anything else when i first started in water treatment

my father had a rendering plant and he quickly passed it over to me

and i remember i used to have to take a change of clothes and shower at a local truck stop because that smell just

penetrates everything my best my favorite story about the rendering plant is we had a dog um

and i would come home from the rendering plant she would literally attack me because she thought it was a dog treat

it just smelled like you know cooked meat this is the first time i ever bought a pair of slickers

because i didn’t want to ruin my boots so let’s shift gears a little bit and talk about the association of water

technologies of course you and i care very much about that organization i’m curious how did you first get involved

so back in 2012 i heard about the convention that was coming up in palm springs and at that time i i asked my

boss i said hey do you think i can go to awt and he’s like absolutely so

i got the opportunity to go and i knew right away that i was going to get involved so i you know went sat in on a

technical committee meeting and then i learned about the young professionals group and i got involved with that right away

getting involved with awt and realizing what it was and the stuff that i learned just from that very first time

i fell in love with the association and everything that it stood for and and everything that i was trying to do to help people in this industry and i knew

that i wanted to be a part of it and i just stayed involved and did everything that i could to

to keep myself involved and active in the association

i get asked all the time trace you do a lot for the awt why do you do all this

stuff why are you training your competitors why are you giving all of this information out i’m sure you get

asked the same question how do you answer that because i i just i believe so much in

what we do and how important it is both from a standpoint of you know what we do

for the customer how we support the customer in in helping them be efficient

helping them be stewards of the environment helping them do all those kinds of things and just the personal reward of being a

part of a team you know there’s nothing better than when you when you’re in a water treatment account and you get into

that to that situation where you actually become an extension of their team

even though you’re not employed by the company and they ask you to be a part of everything

and it’s just that to me is just so rewarding and and why i

do everything that i can to learn everything that i can about this industry so i can continuously give back to my customers and now in my position

at global water you know me continuously learning more and teaching myself more

and getting involved with the association i’m able to give that back to the people that i work with and be

able to help them be successful in this industry which is it’s it’s not an easy industry

to be successful in you really get to put the time into it and association of water technology helps

with that big time yeah i love that answer you know so many people

join with the intention of what am i going to get from this and i think if you join instantly you’re

going to get a lot of benefits you’re going to get a lot of things that you can take back

but if you join any organization with the mindset of how can i contribute how

can i become a part of this you will get back more than 10 times

what you ever put in and i just think about the people that are on my call list that if i have any

water treatment question any mysteries that i’ve never come across before i can call some of the water treatment

jedi in the industry they will take my call and they will walk me through that

and the only reason that happened is because i decided to get involved and give to the awt

yeah exactly i feel the exact same way i’ve i’ve never had a question that i

haven’t been able to get answered if i can’t answer myself i can find somebody within awt that will help me

get to the solution and it’s that’s one of the best parts about being a part of this

you mentioned you first started by joining a committee how did you find out about a committee and then how do others

find out about committees and what should they know i think before i went to my first

association meeting i just did a lot of research on the association went to the website found out what

different things i could get involved with you know looked at the convention schedule found out what

was happening and where it was happening and you know what groups i would be interested in being a part of and i just

got and i just did it i just went and got involved and sat through the meetings and you know sat through my first technical

meeting i’m like man i really don’t know anything about this industry because these people are so smart you know but i

but i stuck with it for a little while and and then i got really involved with yp when realized that the direction of

yp was to make sure that we brought more people like me into the

association and got them involved and had kind of a jumping off point for them to get involved with the association and

yeah that’s it’s really just about just doing your homework beforehand and

deciding what you want to do but i definitely if you’re struggling with that with that question in in making that decision the

young professionals group is a great place to start because it will help you get to where you want to be in the in in

the association you mentioned the awt website that’s awt.org and there is a complete tab

dedicated to committees that you can learn all about what matt just mentioned

and more you know i love what you said somebody told me a long time ago that a smart

person makes sure that they’re the dumbest person in the room and that’s not hard to do when you go to an awt

setting it’s absolutely not but the thing is is that if you you sit through it and you

listen it’s just like technical training you sit through and you listen you learn a ton of stuff you’re not gonna absorb it all but you’re gonna

get a foundation to be able to learn more about a lot of that stuff but getting involved with awt

um for me it was i was really interested in the technical side so i kind of gravitated towards that but

um you know if you’re interested in the business side the business resources committee that you know if you’re interested in in education the education

committee that you know everything that you can be a part of anything that that you’re interested within the association

or in this industry there’s something that you can help awt out with when you went to your first convention

in palm springs back in 2012 did you go in with the mindset that i’m going to be president of this organization someday

no so yeah that’s funny that you asked that because

i i remember just thinking that there’s just so much going on and

i knew i wanted to get involved with this because i knew i loved this industry and i knew this was going to be a great place for me to get involved

but for me to think that i i didn’t know anybody on the board at that time to believe you were on the

board at that time that was my uh i was immediate past president in 2012.

so i remember you you speaking at the at the uh in the rewards dinner and doing all that yeah they threw me in the pool

yeah i was there for that i remember people getting tossed in the pool to save did i know i was going to be president absolutely not did i even know

i was going to be on the board no i just knew that i wanted to get involved and be a part of this and

very happy that i’m here that i’m able to serve at this capacity i’m definitely honored and humbled by it just thinking

about all the people that that have sat in the same position before me and to think that i’m here and that i

was able to do it i you know it’s it’s been an amazing experience um

but never in my wildest dreams 10 years ago did i think that i’d be president of awt

well walk us through what happened you went to a convention you started volunteering with the young

professionals group how did you go from there to becoming president

staying active in young professionals group continuously going to convention i went to trainings when i when i was able

to go just getting involved and being a part of it and just essentially

getting my name out there a little bit and just introducing myself to people getting to

know people trying to make people aware that i was really interested in this association

and that i that i wanted to be more involved and i wanted to do more with it

and i think what would eventually happen was because of my involvement in the things that i was doing the right people

i guess is the easiest way to say it took notice and that’s how i got got nominated to be you

know to be on the election for the board just to get onto the board you know and i’d make the comment too i the first

year that i was on the ballot i didn’t get it and i remember that phone call and i was i was so excited when when

they called because i was like oh my gosh i think i might actually be on the board and then they said no i’m sorry or not but would you be interested in

possibly doing it next year and and i thought yeah you know next year i got the got a phone call and they said

you’re going to be on the ballot again and i just thought that was great well you and i share that in common i

did not get elected my first time i was on the ballot it took two times for me

as well so i would definitely encourage people if you do get on the ballot and you don’t you don’t get it the first time

stick with it i know we’ve already done the nominations but a lot of people listening might not know that process

explain to the scaling up nation what the nominations process is like

yeah so the nominations process there’s a couple different ways you can be nominated there’s there’s an online

nomination so that if you’re interested in being nominated and you you know

somebody’s going to nominate you you can be nominated online and then you can be put on the ballot that way

um the other way is just again just being involved and being recognized by

others and you know people on the board as well and when that nominations committee gets put together there’s a list of several

several people on the list every single year and basically that comes down to

the board starts making phone calls and seeing who’s interested in possibly serving and once they find the people

and the people that are interested they the ballots put together and then then it gets sent out

yeah as a business owner i can think of so many things that being part of the

awt board helped me with ways to look at my business a little bit differently

of course they’re a non-profit but there’s just so much that carries over of it it’s just such a rewarding

experience all around absolutely any and for me i i’m not a business owner and

i’m i’m unique in a way that that i don’t own a business as and i’m not you know i’m not the uh

the member of awt i’m an individual member of awt but you know

the company itself is is a member of awt but again it’s just the ability to get involved and

everything that i’ve done to get to this point this just really helped me

grow both personally and professionally within this organization matt let me ask what is the day in the

life like for the awt president what do you do that’s a great question and you know

it’s funny because a lot of people ask me what what do you what is it like being the president of aw team what do you do

on a daily basis and i think a lot of people think that being an awt president is kind of a catch-all for all the things that go on in awt and you know

you’re constantly getting phone calls about the issues of the association and you’re dealing with them putting out fires and

it’s it’s nothing like that you know as president of awt you you deal with the occasional

issues and in dealing with things with membership and and other other things that go on behind the

scenes of the association but really as president of awt the my job is really just to be

very positive about the direction of where we are going and what we are doing and

you know making sure that that the association is constantly doing everything that it can to better our membership

better the association better the industry that we all love and that we work in

and doing things that we can to offer possibilities for our membership to

continue to grow both personally and professionally in this industry and

you know i’ve i’ve really worked hard as president to try to keep that mission

going because i know everybody in front of me that has done this has has worked very hard to keep the association going

the job of the president in my day-to-day as president is just to keep the message of awt positive moving

forward constantly advancing the association doing everything that we can to keep the membership keep the

membership happy keep new members coming and constantly doing things to attract people to our

association in our convention and everything that we do i love that answer

i always looked at myself when i was president of the awt as as a conductor

and i needed to make sure that all the different instruments all the different areas were heard and they all had their

time to be heard and i remember i used to keep a little notepad

when i was in charge of facilitating a meeting and whenever we would have an issue i

would put a little tick mark by everybody’s i’d have a list of where they were sitting and i put a little

tick mark by their name and i would say okay well somebody’s weighed in an awful lot where somebody

else didn’t do that my job is to make sure that voice is heard and every time

i did that it was always so profound what that person said but they weren’t

going to say it unless you called on them yeah absolutely and and i agree with that completely because

the biggest part of being president of awt is is the meetings the association meeting so to say like what do you do

day to day as a as the association president you’re always thinking about what you can do to better the association but the

real work happens in the board meeting and those board meetings are so important

and doing exactly what you just said there’s a reason why people were nominated to the board because those people

somebody wanted to hear their voice on the board and making sure that everybody is heard

and making sure that everybody gets their point across a board that all agrees is not a board

that’s going to accomplish a lot you have to have disagreement to come to a good agreement and

without that disagreement you don’t weed out all of the issues potential issues with what you’re trying

to accomplish and one of the things about being president is like you said you’re conducting that

i use the word director but you’re conducting that and making sure that all those voices are heard and that everything comes

together and you have a good solid path forward and the mission is is sound and

the mission is exactly what the association needs i think our governing body can really

learn a lot with how the awt functions yeah right that’s all i’ll say about

that there’s no political parties open so so and you know you mentioned that

but that was that was a really big rule that we had that when you walked

into that board room you were i was no longer the owner of blackmore enterprises right i was now an

awt board member and i remember specifically voting on some things that wasn’t great for

my particular company but it helped the mass of awt so i had to vote for it now

let’s shift gears to awt’s technical training by far this is

my two favorite things that i do every year is present at the awt technical training

you were recently at the cleveland ohio technical training what can you tell the scaling up nation about it

so i’ve been to a few technical trainings cleveland was by far my favorite one that i’ve ever been to and i think one

one i think cleveland is a great place to go just cleveland’s a fun place but aside from that

you know this was a very well attended training and a lot of people there a lot of

interaction and a lot of really positive responses to it one of the cool things

for me was we were able to put the assc training in person training together for

this convent or this training seminar and i actually sat through the asse and

i i just i thought it was fantastic so just the fact that again we we continue to grow as an organization and continue

to offer our membership more and more things that they can learn and get certified in and

going through the assc and actually getting my certification just recently through through taking that class

but going to that and just seeing all the people and seeing all the interaction and all the

positive comments that came out of it and you know getting to see a lot of friends that i don’t get to see very

often just because of you know we’re all so far apart but awt brings us all together yeah it was it was a great

training session and like you said it’s it’s one of my favorite things that awt does aside from

convention and hopefully one day that i’ll be able to be involved with more with the training

so for those of you out there that don’t know about the assc training 12080 i believe is the the number on it so if

you’re involved specifically with legionella water management plans this is the certification that asse came

out with and matt why did you decide that you wanted to get certified my new position with global water i’m

more and more involved with water management plans and you know controlling and mitigating legionella

so it was important to me to learn more about it and unders get a better

understanding of you know the intricacies of actually putting together a water management plan

and the importance of it how absolutely important it is to do a water management plan correctly

the people that were training that class i mean you’ve got just an incredible amount of brain power in that room and

everybody it’s so closely related to legionella and water management and and

everything that they do in their day-to-day lives and being able to bring it to awt and do it in a class it was

just it was really an amazing experience hearing all the different ways of doing things all the different testing methods

all the different ways of writing a water management plan everybody’s experiences with writing water management plans pitfalls the water

management plans and you know in legionella in general and being able to hear that from a

multitude of people it was it was really cool and i’m really glad that i did it matt we’ve got a convention coming up

in vancouver tell us about that yeah so we have a convention coming up

in september in vancouver canada and how exciting that we are doing a convention

out of country i love saying other countries it just makes it a lot cooler than saying canada no offense to my

canadian friends that might be listening to this so we’re doing it in vancouver canada um

i’m excited to say that i i believe i’m correct in saying this i haven’t had anybody correct me on it yet but i’m the

first president to host a convention out of country which is pretty cool

so which which was funny trace because before you asked me did i ever think that i’d ever be awt president when i

got on the board i started doing the math and i and i looked at where the conventions were going to be and i

thought holy crap if i actually become awt president i’m going to be the first president of

hosting one in canada so vancouver is just an absolutely gorgeous place so many things to do in vancouver and

you know it’s definitely going to be a destination for a lot of people that you know take this opportunity to uh you

know not only go to awt convention but also use this as an opportunity to take vacation with their families and stuff

vancouver is going to be an awesome place to do this and so excited about it matt i think we should address the fact

that you know people are uncertain right now about how travel is of course they just dropped the mask mandates as we’re

recording this podcast on airlines people have to get tested still to come back in the

country so there’s there’s a lot of things going on i want to alleviate some of those concerns and

i want to talk about some of those concerns so people can make really good decisions about coming this year

what do you want to make sure the scaling up nation knows you know it’s we live in a crazy time

and you know i’m not not telling anybody that doesn’t already know that and you know is

i’m the third president of awt now that is dealing directly with coven tom branvold a couple years ago his

convention ended up being virtual and you know mike bourgeois last year you know his convention was the first

one that was essentially done otakovid and now we’re going into another country that has stricter coveted mandates than

the united states so going to canada is it it seems that every day

things change just a little bit you know right now they’re they’re easing the the restrictions but you know you still have

to have proof of vaccination to travel by air to canada but if you drive into canada

you don’t have to have proof of vaccination they’ve dropped their testing requirements so you don’t actually have to test to go into the

country i believe that’s the same with flying right now but um

coming out of the country you know the united states right now still has a testing mandate you have to have a

negative test within 72 hours of coming back into the country and i know that’s a concern awt is working closely with

the company right now to make sure that we offer that testing at convention so that people can do it if that’s

something that is still in place when we hold conventions so that everybody can get their testing done and not have

to worry about taking that test on their way back we were kind of joking about it the other day if you were to drive to or fly

to seattle and drive to vancouver you don’t have any issue but if you fly to vancouver it might be a little bit more

challenging as of right now there’s a vote that’s going to happen

with the general membership at that convention can you tell the nation a bit

about that yeah so you know in light of everything that’s going on in canada understanding

that there’s some restrictions into getting into the country all coveted related we want to make sure that with the big

vote that we have which is amplify awt and we’ll talk about that in a minute that at convention we are going to make

sure that we’re actually live streaming the membership meeting and with that live streaming we’re also

going to we’re also working on being able to have a vote that goes on a virtual vote for those members that

are not able to attend at vancouver for whatever reason and we just want to make sure that everybody

understands that we are very dedicated to making sure that this

meeting at this convention with the importance of it amplify awt everybody that

wants to be able to attend this meeting either in person or virtually has the ability so with that being said what is amplify

awt amplify awt is basically a

way for us to guarantee that awt continues to grow and flourish into the

upcoming 10 20 years from now and what it is is it’s it’s a membership restructuring and what what i say

membership restructuring what i’m talking about is actually the membership model that’s currently in place for awt

members which right now it is to be a member of awt your company cannot have more than 150

employees and it cannot have a revenue of more than 30 million dollars so the point of amplify awt is to change

that to allow growth within the industry of of certain companies minimizing the

companies becoming non-members or becoming sustaining members and what it does is amplify awt actually changes the

membership model from what i just mentioned to what the small business

commissioner the sbc says which is 500 employees or less so following what the small business

association says of 500 employees or less then we’ve followed the original

mandates of awt which the intention was is to keep it

keep the association to the small business owner within the industry and allowing for this

allows companies as it’s things change and companies continue to grow and we have mergers and acquisitions allows

people to continue to grow within the association but still be a member of awt and you know have the

benefits of being a member and the other part of amplify awt is that we are going

to be voting on adding an individual membership and the example for an individual

membership would be a company that is not a member of awt or a company that has doesn’t have the ability to be a

member of awt now as an individual member you can actually become a member of awt

but it’s important to note that as an individual member you won’t be allowed to chair a committee and you won’t have a vote but you’ll be able to you’ll be

able to realize all the other benefits of awt being a part of committee’s task force going to convention you know all

the resources that awt has as an individual member you’ll have so it’s an idea and

it’s it’s a pathway for us to continue to grow the association

to entice more people into the association through the individual membership to

continue to make the association the voice of the global water treatment industry which is what our you know

that’s what our goal is and the goal of amplify awt is to

continue that and to to make sure that awt

has the ability to continue to grow and become larger and have the ability to help more people and

be a resource for many more matt if you could only get one message across from this interview today what do

you want it to be we want to talk about awt everything that awt is doing but we want to talk

about you know convention in vancouver i want to make sure that everybody understands that that

despite the fact that we’re doing this in canada and you know covets going on we’re the association is doing everything that we

can to make sure that we can get everybody involved as much as we can with the association amplify awt to me

is just um is so important and you know something that that i truly believe in

and i want to make sure that if people are out there that don’t understand what amplify awt is that they ask and make

sure that they understand it so that before convention comes in september in

vancouver that people know that that vote is coming and understanding

what that vote is for so that they can make a you know a uh informed decision on which way they’re going to vote on it

and there is a page on the website that they can go to answer or even start to ask some of those questions yes

absolutely and if they do have questions after they read that what should they do then

i would say reach out to me directly reach out to anybody within the association anybody on the board you

know anybody that’s that’s involved with the task force or that was involved with the task force

but definitely reach out to anybody within the board and we can answer any questions that you have on the amplify

awt and the importance of it and what it is and what we’re trying to accomplish matt let’s shift gears a little bit

let’s go into the lightning round so these are questions that i ask of all of my guests if you can go back in time and

talk to your former self on your first day as a water treatment professional what advice would you give

i would say like my biggest thing when i started in water treatment was the sales side of it was tough trying to have

those technical conversations with people and getting anxious about sitting down and

having those conversations and i guess the thing that i would tell myself going back i would say relax and have fun

because if you’re not having fun it’s gonna shine right through and people are gonna know that you’re anxious and

nervous and uh this is such a great industry and it’s so much fun to be a part of it

and if you don’t know the answer tell them you don’t know the answer so many people are scared to tell a

customer they don’t know but it’s so much more valuable when you find out and get back with them

matt what are some of the books that you read well trace as a mastermind member

the last three books that i’ve read that i’ve really enjoyed um seven habits of highly effective people i think is an

awesome book 12 week here is something that i’m actually reading right now because i missed it

which i think is a fantastic book actually kind of reading a book called dave decede right now which is about the

pearl harbor and things that might have gone on during that time that that people didn’t

really know about which i thought it’s a very interesting book and another book that i read if you like the bill

o’reilly books i just read killing jesus which was an amazing book gives a totally different perspective on

everything that was going on then who plays matt jensen when they make a movie about your life

well since no one would believe that the rock is me i’m gonna say vince vaughn

last question if you have the ability to talk to anybody throughout history who to be with and why

so it’s funny because my answer to this question when anybody ever asked me this is always abraham lincoln and the reason

why it’s kind of a cliche like like of course you’d want to meet abraham lincoln but

my grandfather was a huge abraham lincoln fan and my dad had a

very good friend that actually had a letter written by abraham lincoln hanging up on his wall in his family

room that when i was a kid i loved reading it and seen his his handwriting so i’ve always been fascinated by him

and in college i had actually had to write an essay on abraham lincoln and

i’m so fascinated by him because of what he did where he came from what he became

everything that he had to deal with you know overcoming all the adversity that he had and

his work ethic to accomplish the goals that he had and you know he was just an

absolutely amazing order and i think that you know being a president

in a time of such a such a turning point in our history i just think it would be just absolutely

amazing to be able to sit down and talk with him well it’s been amazing to sit down and talk with you i want to thank you for

coming on the scaling up h2o podcast thank you trace i really appreciate it

thank you so much like i said before we were talking i honestly never thought i’d get a chance to do this so i’m very honored to have

it and uh mark lewis i’m coming after you as the most requested podcast guy

just there you go the challenge has been laid down

stop nation i have really enjoyed getting to know matt he has

just been a great guy i met him several years ago when he got elected to the board of directors for awt

and every time we get together i just have a better appreciation

for him he’s a mastermind member and we do all sorts of things in the mastermind to try to help each other and make sure

people are getting where they need to get to maybe even push them a little bit further than they will get on their own

but he has just been amazing and if you don’t know matt by all means reach out

to him and get to know him especially at the convention there’s so much stuff that goes on at the convention and

getting to know the people that put that organization together each and every day

and also that conference is something that i urge you to do because you will learn something

that you did not know about that conference if you have that conversation so many people they’ll see matt or

somebody that is the head of an organization and they’ll think i could never

do that and nation i want you to know that that is not a valid thought and i also want you to think of

where you’re measuring whatever it is that you’re trying to do so matt is now president of that

organization he did not start out that way he started out volunteering he

probably started out just joining and trying to figure out what the heck it was that he joined

and then he started getting involved and then through getting involved through working on various projects he then rose

to the board of directors and now he’s president of the association of water technologies now maybe that’s something

that you have on one of your goals that is not a goal that you are going to

start off with in the immediacy what your goal should be is learning about

whatever organization it is that you want to be involved in and how can you

contribute don’t think that there’s not enough work to go around for you to contribute i

promise you there is a ton of stuff that any organization out there needs help

with and don’t feel that you have to be an expert on whatever it is that they

are working on to be able to help there are so many tasks that go into

producing content for associations like this i promise you will be able to help

that’s how you’ll get to know people you’ll get to know people you’ll become friends with people within that

organization and i personally think that is the reason you should get involved

and then people start to trust that you’re going to get completed the things that you say

you’re going to get completed and that will lead to people believing that you

can lead in other aspects maybe it’s a committee maybe it is the board of directors so if that’s something you

want to do just remember we don’t start out there it’s all the little pieces that allow us

to achieve what we’re trying to achieve i can’t help but thinking of michael phelps as i’m speaking of this we all

look at michael phelps as an olympic champion but he did not start off as an olympic

champion he started off wanting to be a great swimmer and he did things that others

were not willing to do he was in the pool 365 days a year he snuck in the window

to get into the pool when he couldn’t get in the open door because it was locked he did all of these things and

now we measure him today by his final action but all of that keep

in mind that we all start somewhere and it’s the persistence and it’s doing all

the things that we want to do to get to where we want to get to all right all of

that something that james mcdonald helps us do each and every week is think a little

bit harder on this incredible job which is industrial water treatment so here is

a brand new thinking on water with james

welcome to thinking on water with james the segment where we don’t give you the answers we give you the topics and

questions for you to think about drop by drop now let’s get to it

in this week’s episode we’re thinking about nitrite levels dropping in a closed loop

what could cause nitrite to drop if caused by a water leak what other water quality parameters may or may not

drop at the same time in the closed loop is there a makeup meter present

does it show any makeup used can the meter detect low usage rates

have any repairs been done on the system lately what about microbiological activity

how may it impact nitrite levels what microbiological tests might you run

to help determine this take this week to think about dropping nitrate levels and closed systems in

possible causes be sure to follow tow 22 and hashtag scaling up h2o to

share your thoughts on each week’s thinking on water i’m james mcdonald and i look forward to learning more from you

james thanks again for that nation thank you for listening to another episode of the scaling up h2o podcast of course i

will have a brand new episode for you and next week i hope you can wait until then i can’t

wait to bring it to you and i hope you have a great week [Music]

nation the mastermind is wildly successful and the only thing missing is

you go to scaling up h2o.com forward slash mastermind to see if this is the group

that you have been waiting for and the group that can push you to your next level of success