Scaling UP! H2O

255 Transcript

The following transcript is provided by YouTube. Mistakes are present. To hear the podcast episode, click HERE.

[Music]

scale up nation i get people asking me all the time how do i read so much as

busy as i am and the secret is a lot of my reading people do for me that’s right

i use audible audible is a service that will read books to you and allow you to

get the content while you’re driving from account to account i’ve been using

audible for years and you can try it for free one book in one month for free on me

through our affiliate link scaling up h2o.com forward slash audible

[Music] welcome to scaling up h2o the podcast where we scale up on knowledge so we

don’t scale up our systems i’m trace blackmore the host of the scaling up h2o

podcast nation i have to tell you today was just a fun day

i was on several other podcasts so five years ago when i started scaling up

h2o when i got out my bluetooth headset and recorded on my android my very first

episode and then i posted that up to itunes and some other services

i had no idea that five years later we were going to have well over 250

shows and thousands of people that listened to this podcast

and of course we lovingly call each other the scaling up nation we are part

of that community i’m just blown away by that it is it is incredibly humbling and

i think if five year ago trace knew all that i probably would have been too

scared to start but one of the victories i would say

around that is people are now calling me asking me to come on their

podcast and i just went on a podcast so uh the water online network has their

own podcast and they asked for me to join them and

lots of fun i mean it’s just so awesome to be on other people’s podcasts folks

do you know that there’s over a million podcasts out there some statistics

around podcasts most podcasts never get past episode 10.

most podcasts do not get over a year old

most podcasts stop before they really get started so think a million of those

podcasts are out there and when you look at podcasts that are over 100 episodes when you look

at podcasts that have been around for over a year that puts you in the top 90 percent

when i look at some of the stats that we have as the scaling up h2o podcast

in different countries in different download time

slots i’m just amazed at how well received that we are

as the scaling up h2o podcast of course that is because of all of you that’s because

you are letting me know what it is that you want me to talk about and you’re allowing me to talk about it by the way

that is one of these episodes today we are doing a pinks and blues that means

that you asked me a question and i created an entire show around those

questions my favorite shows to do when i go to different conferences different

trainings i’m always asked you know hey can you do some more pinks and blues and i would love to

but the only way that i can do that is if you give me

content in order to do it so i need your questions i need you to go to

scalinguph2o.com go over to our show ideas page and let me know what those questions are or

you can record your voice on our voicemail feature and i will play your voice asking that

question by the way when i was at the association of water technologies training somebody asked me hey why do

you call a show pinks and blues and maybe that’s a term that’s not used so much anymore but that’s what my

father used to call running test he would either call it betty crockering or

he would call it running pinks and blues and if you think about the hardness test it goes from a blue to a pink so i guess

that’s where that got that name so i came up with the segment pinks and

blues because typically it’s questions around things that are happening in the field what do we do in the field well we

run tests so that’s one of the many things that we do so that’s how it’s stuck that’s where pinks and blues comes

from and by the way i don’t know if i ever shared that my dad used to call that betty crockering and the point with

that was was if i wasn’t ready to run my tests and if you’ve ever worked with me

out in the field you know that there is a specific way that i run tests my test kit is organized in a very specific way

in fact my team will mess with me they will move bottles and reagents around because they know i don’t look at things

i just grab and start to use them and they kind of giggle because they think that’s funny

it’s actually very mean anyway i digress so i am prepared to run things and i

don’t like to wait on my tests and that was the whole point my dad was trying to

make don’t wait on your test have your tests wait on you and you will be amazed at

how much time you will pick up in the field think about it think of you just say five minutes running your tests and

you go to five accounts in a day and that’s five times 25 hey that’s real

time that you’re getting back so many people that i see run their tests are

not ready to run their tests and they’re kind of fumbling around well that takes time and if you’re having to think about

running your test it doesn’t allow the space in your mind to think about what to do next and what to expect and all

the things that are going on in the system i don’t know how i got on this rant but all of this because people ask

me questions and i get to write an entire show about it and as i mentioned in the beginning i am just so incredibly

humbled that other people are asking me to come on their podcast and people other podcasters are asking me for

advice how do you put together a podcast and five year ago trace would just roar

in laughter about that because five year ago trace knew nothing about a podcast

now seven or eight year ago trace didn’t even know what a podcast was

and then i just devoured the content for a two to three year period and then i decided yes i’m going to take the advice

of several my friends and i’m going to start a podcast but i had no idea how to do that and i just airmarked a weekend

my wife was out of town and i just devoured youtube content and i read

a bunch of web pages and i probably did a bunch of things that are wrong but i

got our first episode out there and when i look at what i did back then versus

what we do now it is night and day not only has the podcast gotten better

our procedures have gotten so much better our team has gotten better for crying out loud the only person on our

team was me and i didn’t know what the heck i was doing i’m a great water treater but i didn’t know anything about

podcasting we have tremendous people on staff now

uh margie and karen a great shout out out to you you make this podcast great and if they

saw those original procedures that i had they would just probably roll on the floor because it is so much different

now we have technology that we don’t have to do everything manually and we have a social media

outreach which i didn’t even do back then so there’s a lot more that we’re doing but we’re doing it so much more

efficiently not only if you listen to episode one versus episode 250

or if you see what we did five years ago which is probably even non-existent as

far as our postings to what we do now it is just incredible so i hope that

that is a motivator for you that we all start out doing something for the first

time and it’s probably not very good but the reward the victory is that we started it and so

many people don’t start i’ve talked with a lot of people that say they want to start a

podcast and they never recorded episode one there’s a good

friend of mine that i go to church with and he was real hung up about buying a microphone well i had one of my older

microphones i gave it to him he has yet to record his podcast

so reply that to whatever you wish the hardest step is the first one

they get easier from there and then from there you can actually start tackling

that goal one nation here are a few events that are coming up that you might

want to put on your calendar so the storm water summit 2022 is happening in

minneapolis minnesota and that’s going to be june 27 through

29th and this is the water environmental federation storm water institute in

cooperation with the central states water environmental association so if

this is something you want to learn more about you can either attend in person they also have a virtual option we’re

going to have all that information on our show notes page so make sure you go

visit that and then we’re also getting ready to have the boma 2022

international conference that’s going to be in one of my favorite cities nashville tennessee have you ever had

nashville hot chicken my favorite thing to do in nashville is to go to hattie

bees get the extra hot chicken you’re probably not going anything after that you’re not going to taste a lot

after that but they do hot chicken right and hot chicken is when you make fried chicken you dip it in hot

sauce before you bread it it is it is one of the finest southern cuisines out

there but i digress from bulma the boma international conference june 25th

through 28th in nashville tennessee so if you are a building owner or

manager you’re probably going to be here or if you do business with building

owners or managers this is a great place to go i volunteered quite a bit with bulma and

our local community here in atlanta and just a great organization so to find out

more about that you can go to our show notes page and then also the international water

conference the iwc november 6th through 10th in orlando

florida the last time they were in orlando florida they invited me to come down and cover the podcast

of them having the conference and that was such a milestone because uh an

association was reaching out to me to help them reach other people and i actually

interviewed a couple people on their convention committee the iwc is actually

one of the organizations that helps start the awt so to find out more about that you can go to our show notes page

speaking of the association of water technologies september 21st through 24th

in vancouver canada the association of water technologies is having their annual conference i of course will be

there i hope to see you there and if you plan on going folks do not

waste any time if you have not updated your passport it might take longer than

you think to get your new passport do it now make a note as soon as you get

home you’re going to look into that because you may not be able to go because your passport is out of date and

you might say trace my passport doesn’t expire until two months after the convention well guess what

that is considered an expired passport you need a passport that is good for six

months when you return from the country so make sure you check

that expiration date and if you don’t have something that is further out than six months you need to get that updated

so nation if you go to our show notes page we will have a link that will take

you directly to what you need to do to renew your passport yes my team is doing

all the work for you so all you have to do is click but you’ve got to do it

otherwise you might find yourself in trouble you know speaking of our show notes page there’s just so much

information on the show notes page so maybe there’s an episode that you missed and there’s a particular topic that you

want to search there’s a search bar there you can put whatever that topic is and you can

search it and the cool thing you might not know this but there is a transcript to every

single podcast that we have done and it will search for that word and it will pull up that podcast

google will do that sometimes but it will definitely do that within our website

scalinguph2o.com so if there’s something you want to learn more about it might

already be in our scaling up h2o vault go and search that and then of course

whenever i mention anything on the show we tag that whether it is a product

whether it is a sponsor whether it is a convention or a training

or anything we always make sure that that information is on our show notes page so

if you hear something on this show you can go straight to that show

on our show notes page you can scroll down and you can click directly to whatever it is that we were talking

about we’re trying to make it as easy as possible for you to be a better

industrial water treater without wrecking your car by taking notes when you listen to this podcast so if you

haven’t been to our show notes page make sure you do that it is a treasure trove of

information speaking of a treasure trove of information

here is our friend james mcdonald [Music]

welcome to thinking on water with james the segment where we don’t give you the answers we give you the topics and

questions for you to think about drop by drop now let’s get to it

in this week’s episode we’re thinking about whether the brine tank on your softener system reaches 100

saturation between softer regenerations do you know have you ever measured percent brine

saturation in your brine how would you measure percent saturation when is the best time to measure it

if it is not reaching 100 saturation can anything be done to improve it what is

the impact upon softer regeneration with less than 100 percent brine saturation

take this week to think about the percent brine saturation in your softener systems brine tank

be sure to follow tow tow22 and hashtag scalinguph2o share your

thoughts on each week’s thinking on water i’m james mcdonald and i look forward to learning more from you

james as always thank you for making us think a little bit harder around our

career well nation let’s get into our pinks and blues episode here’s the question most

of us have to test for chlorine to prove that we are properly treating a system

what test should we be using and what is the difference between free

and total chlorine as i mentioned i took a couple of liberties with that question i combined a couple of questions into

one and i think that gets us a great starting point

to talk about our chlorine tests so we’re going to dive right into that

and i briefly touched on this back in episode 157 where i talked about

interferences and i’ve talked about some common tests and some common interferences so i briefly mentioned

some of the interferences around the chlorine test or the halogen test so

feel free to go back there and review episode 157

by the way i’ve reviewed several of the requests to go into more detail about

some test interferences so i’m probably going to have another show around test

interferences in the future but we are going to talk about some of the interferences around

the common halogen or chlorine tests that we do run we’re going to do that today

so the question is all around testing for chlorine and in order to answer this

question properly i think it’s a great opportunity to go into more detail about

this test in general the first thing i’d like to cover is why we test for chlorine in the system

and i say chlorine because that’s how everybody referred to

the halogen in this question but let’s face it we’re really testing for

a halogen and a halogen is a chemical that forms a salt when it reacts with a

metal there are five halogens in the periodic table fluorine chlorine bromine

iodine you want to say iodine and of course astatine these halogens are highly

reactive which means they’re quick to form bonds with other elements now if you were on the periodic

table you can find the whole column of halogens

by going all the way to the end and moving to the second column that’s from

the farthest right all of those items are the halogens and

you will find each one of the halogens that i just read off you’ll also hear

these in our industry referred to as oxidizers oxidizers are solids liquids

or gases that react readily with most organic material or reducing agents with

very little energy that has to go into them a reducing agent is a substance that can

be oxidized by losing some of its electrons thereby an oxidizing agent is a

substance that can be reduced by gaining electrons

we can talk about all that chemistry on another show but i think we’ve defined that enough now

that i think we can just get on with it for our purposes we generally use

chlorine or bromine and we will commonly hear them referred to as either

oxidizers or halogens and we will use those words interchangeably i’ve even seen both of

those words on the same service report now i’m going to caution you you should probably pick one and stick with it

because that is very confusing to our clients and then to add even more

complication to that there are a ton of combinations of oxidizers

something we might be very familiar with is bromochloral dimethyl hydantoin or

bcdmh and that is a mixture of bromine and

chlorine and some other things then we have trichlor we have dichlor we have

all these other types of claws and normally they have a stabilizer blended

in with them now the stabilizer protects the halogen from sunlight and normally you’ll see

this used in pools and if you’re wondering the stabilizer is isocyanuric

acid and we normally don’t use that in water treatment we don’t need that in water treatment

however in pools we need that because there’s a lot of sunlight there and what

will happen in pools and there’s no bleed on pools like there isn’t a cooling tower is that stabilizer will build up and

build up and build up and eventually too much stabilizer could render the halogen

and they actually have to drain part of the pool so all of that to say now we kind of

know the neighborhood of all the different products that are out there you knowing that let’s move on to the

tests actually before we move on the tests if you do not know what halogens you are

using let that be your homework what halogens are you using and ask yourself why are

you using those because someone always told me to use this we’ll try to find out a little bit

more information why is this the halogen of choice

why are you using it why is someone telling you to use it and when you know that it will start to make a lot more

sense to you now that you know that let’s move on to tests now there’s two tests out there

two different methods that we can use to test for chlorine or halogen i’m going

to start calling just halogen and the first one is the ot method and if you

have a pool and you bought a chlorine test from walmart this is probably what you are

using ot stands for orthotolodyne and it’s an older test and this is the

test that has a yellow endpoint it’s not the best to see

and there’s also a comparator that you can hold up to that the thing about the ot test is it only tests for total

chlorine that’s the only thing that it’s able to do because of that many of us have never

seen an ot test we use something called dpd

dpd stands for diethyl phenylenediamine easier to say dpd and the thing about

dpd is it can test for both free and total

halogen this gives you a really nice red color change and i’m willing to bet that we’re

all using this and we’re probably either using it where we’re using a powdered form of a pre-measured reagent into a

measured sample or we have a titration form of this where

we’re counting drops until we get a red color change and when we do that

we’re able to get a very decisive test and we can even put that into a

spectrophotometer and i believe that’s around the 520 nanometer range who cares

that we either put in the chlorine or bromine program on our spectrophotometer and it

reads that out but for if you’re ever on jeopardy and you want to know that’s the 520 nanometer wavelength and again all

that to say what test should we be using it’s the dpd method because that gives

us a better type of test and easier to use test especially for industrial water

treatment i think the pool industry is even moving more to the dpd method let’s face it it’s

easier to read it’s less toxic you can measure both free and total

halogen it comes in different varieties like i said you can have a pre-measured pillow

packet you can do a titration with it you can do a wavelength measure with it it’s

just it’s just an easy well accepted test now there’s a ton of manufacturers out

there that are making this test and i know people are very loyal to these manufacturers so ask them

some of the questions that you have that’s one of the benefits that you have when you are working with a trusted manufacturer is they know

so much more about the test that we use every single day

the bottom line is you want a test that’s easy to use you want it packaged in a way where it doesn’t allow you to

fumble in the field and you should have support when you need

support so to rehash some of the items i brought up back in episode

157 one of the biggest issues that people have with that dpd chlorine test

is when they have too much chlorine when they have too much halogen

now a sign of this is when you put your reagent in you get a red color and it immediately goes back

to clear you’re thinking i don’t have any halogen in my system i need to increase

my chlorine feed or my bromine feeder whatever halogen that you are using

well you actually did the exact opposite of what you should have done there because you had too much and now you

have even more so if you ever see your test going red

to clear try diluting your sample and after you dilute your sample if you

get a red color that is stable that’s confirming that

you have way too much halogen in that system so you want to actually get some halogen

out you can do that by not feeding halogen for a while you can do that by some bleed

there’s all sorts of different ways that you can do that but if you didn’t understand what your test was telling

you inherently you would have done the opposite of what you should have done

instead of putting more in you need to put less in so understanding

your test is paramount so let’s talk about some more interferences with this test and if

you’re curious about the interferences on the test that you use the manufacturer should have provided

procedures and in those procedures they should have listed out some of the

interferes and they should have listed what to do when you get interference with that if

you’re looking for a great resource the hock water analysis handbook which is available for free

online has all of their test procedures and also the different interferences

that are on there and what to do with that so if you’re wondering where i got some of this information other than

just experiencing them in the field i also looked at that water analysis

handbook and that’s where i get a lot of my information when i try to understand my tests better if you don’t understand

how your tests work or the interferences around them again the hock water analysis handbook

is a great tool for you to better understand your test

so let’s go ahead and talk about some of the interferences when we have a halogen

test if we have a high or low ph

sample the test may not turn the proper color the red might be off a little bit if

this happens then you can adjust your sample

to the ideal ph range of between six or seven you have things in your test kit

that will allow you to do that keep in mind that

oxidizing agents that’s what they do is they oxidize and you’re not going to get

the best absolute sample if you do do some

manipulation to these samples it’s just going to get you in the ballpark

but knowing what these interferences are allow you to understand why you’re testing and why you’re getting those

results better so again the ideal ph range is between six and seven yes it

will work above and below that but the higher you get it just doesn’t like it

also high alkalinity can not allow a red

color to develop so the higher the alkalinity you might have a problem with that

same thing with hardness although hardness is well above a thousand where

i’ve ever seen an issue around that so what do you do you dilute

your sample to be well below that i know you’ve heard me say on other

shows that your tests are your tool so use them as your tool understand them as

a tool don’t run your tests and have your tests

tell you what to do next they can’t do that and if you’re relying on your test

to do that you’re not doing this job right my advice is is that you know

exactly what is going on with the system to the best of your ability before you

run your first test and then when you start running your test you’re confirming

or disproving whatever theory that you have that’s going on with that system

and now your test you’re saying i knew it that’s exactly the answer i suspected

or whoa that’s really off i didn’t expect that at all i need to reconfirm

that test if you’re running tests and you don’t know or have an idea of what’s going on with the system you are not

ready to run any tests we need to diagnose first

and then use our test to confirm now if you do get a funny color or if you get

an answer that you just did not expect to get i think you should jump up and down for

joy because you just found a reason to get smarter on this topic

why you are getting a stranger color i don’t know

but hey i’m going to find out or what did i think i was going to get

and why is that different than what i actually received at the end point of this test

life gave you a learning opportunity please do not throw it away

figure out what is going on and then when you do your test will make

perfect sense so we haven’t answered the entire question yet so let’s get back to the

next part of the question and they’re asking the difference between free and total chlorine and as we say we can

say free and total halogen so this goes back to how much oxidizer

that we have in the system simply put we want to see the killing

power of what we are putting into the system so we’re going to test for most likely

one or two of these items and that is free and total halogen now free

is the amount of oxidizer in the system that hasn’t combined with anything yet

it’s free to react therefore free is the amount of quick kill agent

you have in your system to sanitize contaminants

total is the amount of free oxidizer that you have plus the amount of

oxidizer that has combined with other contaminants

so free and combined equals total if i subtract out the free from my total

that will give us combined and again combined is the amount of oxidizer that

is combined with organics most people don’t record the combined

they just record the free and the total now if you were in the swimming pool

industry you probably would record the combined because eventually when the combine gets

too high people in the pool industry will do what’s called break point chlorination

and they will put 10 times the combined of chlorine or oxidizer in the system to

burn out all the combined organics and they do this because typically it’s the

combine that gives you that harsh eye issue also if you smell chlorine

typically that’s a combined chlorine that you’re smelling so they do this burnout

this breakpoint chlorination to keep that at a level where the pool is nice

and nobody’s complaining and everybody loves getting in it we typically don’t have break point chlorination in

industrial cooling water so we just don’t worry about that but know that that is a thing

and in the industrial cooling tower we might maintain a half a part per million of free

chlorine or maybe even a part per million on occasion in a pool

you’re going to maintain three parts or five parts or even more parts now we have bleed in a cooling tower so we’re

constantly turning over water we don’t have that in a pool

so in addition to having all that combined agent in the pool

we’re also putting stabilizer in a pool so pools are a whole different animal so

a lot of people don’t translate well between pools and cooling towers and there’s a reason for that

they are very different so make sure you’re treating what you’re

supposed to be treating and if you’re talking to a pool person about what to do with a cooling tower just make sure

you truly understand what it is that they do for a living and they may not

have that experience for the industrial water treater so once more free is the

available oxidizer that’s not bound with anything combined is how much oxidizer that you

have bound up with organics add these two numbers together and you

get total chlorine the next question is which one should we

be using so we now understand all the different oxidizers we understand that we have a free test we

have a combined test with the friend combined which one should we be using

which one should you be reporting unfortunately there’s not a good cut and

dry answer however the short answer is you use the one that you’re supposed to

use for that account or you use the one that your company says that you’re going

to use well trace my company says use both well there you go you’re going to use both then

now i’ve heard people say that the only thing that counts is free

because that’s the only thing that’s available to rapidly kill anything

that’s in the system and i 100 agree with you if we had a once-through system or maybe

we were talking about a clean in place system but we are talking about in this

instance a cooling tower a recirculating system so if we put

something in the system it’s not just going to see it once it’s going to keep seeing it over and

over and over again that means it stays in contact with

everything that’s in the system in my opinion a total test is very

justifiable and it’s a great way to gauge the amount of total oxidizer in

the system and because it’s continuing to see those organics over and over again

the combined chlorine still has killing power in fact the combined chlorine

has a specific charge that will actually enter the biofilm a little bit easier

so the short answer is use the test that you need to use for that account or the

company says that you need to record but understand that we’re not

using this for clean and place systems and when i say clean and place systems we’ve got some sort of process where

we’re doing something with food and when we go to clean it it has to clean in seconds because it doesn’t get a lot of

contact time in a cooling tower we get a ton of contact time

and there’s nothing wrong in my opinion for utilizing the combined chlorine to go

after biofilm but i’m not going to stop there either i’m also going to verify

whatever we’re testing for is working properly now that might mean that we’re running

other tests there are other microbiological tests that we can run there’s very specific biologic species

tests that we can run some are mandated by water management plans and now we’ve got a test that

we’re running on the oxidizer in the system we’re running a separate test to make

sure that the system is responding well with that oxidizer and if it is or it is

not the parameters are laid out in a document and that document is called a

water management plan in nation if you are lucky enough to

have a water management plan on the cooling towers that you treat

you have got a way better relationship with your customer what do i mean by that

you have had a conversation with your customers that something could happen

we could get a high legionella account in this cooling tower and our goal is

not to always have zero legionella our goal is to take negligence off the table

our goal is to have some sort of program where we realize that legionella can

happen in this cooling tower and we want to make sure that we are treating that

properly and how we’re going to do that is we’re going to have a conversation before anything happens before we’re

under any pressure of any test to make any decisions we’re going to talk about how does this cooling tower function how

does this building function how does this team function and now let’s put parameters around that

and now that we’ve identified that one of the hazard points is the cooling tower

what are we going to do in that cooling tower to make sure that we’re monitoring

for legionella or maybe it’s different biological activity with that we’re going to say that we’re going to treat

the cooling tower with this oxidizer this is how we’re going to treat that

we’re going to treat it up to a certain part per million we’re going to test that certain part

per million and then every so often we are going to collect a sample to see if

the oxidizer is working the way that we think it should and if it does

great we don’t make any changes if it’s not then we make changes and we might even

do some sort of remediation to knock that back down to a level

where we are safe where we are maintaining that program

we always learn every time we do that and we might decide you know what we’re going to start adding this to the

program but that’s what a water management plan is and yes i did say you are lucky if you have a water

management plan because that was a very easy conversation to have with your customer because nothing was going on

nobody was excited there wasn’t a positive legionella test we were just talking hey what happens if

and then when it does happen we simply respond to the plan so if you’re out

there and your customer says i want a water management plan please do not shy away from that that is one of the best

decisions you and your customer can make because now it’s not just putting oxidizer into a system

you’re actually working together to make sure that that oxidizer is working and

you have different checkpoints to go along the way to verify and document

that it is indeed working and in that plan it’s going to tell you if you’re

testing for free if you’re testing for total if you’re going to do a shock

every so often if you are going to test for a certain species of whatever every

so often all of that is going to be in that water management plan so if you have one of

those whatever that tells you to run that is what tests you are going to run

so let’s recap all of the things that we’ve talked about today first off we

said that halogens and oxidizers are words that we use interchangeably and we

might add chlorine and bromine or some other oxidizer in there as well you can

call it whatever you wish just make sure that you are consistent with how you

describe that with your clients also we typically use chlorine and

bromine in cooling towers and there’s a whole bunch of blends out

there make sure that whatever you’re using is registered

for that specific use that can be a very unpleasant

conversation if the right person asks you about something that is not registered

also most of us are using the dpd method chlorine test or halogen test

and that allows us to have a free version and a total version

and when we say total that’s the same thing as saying the free chlorine and the combined chlorine or halogen

and then encourage all of your customers to have some sort of water management

plan because now we’re getting everybody to be proactive

rather than reacting to a legionella test that they might do once a year

and then finally know your tests know how your tests work

know how you know when your tests are not giving you the correct answer

and the best way to do that is to make sure you have some sort of diagnosis

before you are running any sort of test your test should either prove or disprove

what you think is going on in the system and then also understand how your tests

work what are the different chemistries in those tests what are they going to react

with what are they going to interfere with and how will you know a great way

to learn about that is your procedures and a great resource whether you’re

using a hawk based test or not is going to the hock water analysis

handbook so much information around that question we’re going to put some information and

links to the hot water analysis handbook i’ve also got some different procedures up on our show notes page so you don’t

have to worry about remembering anything while you’re driving from account to count thank you for the half a dozen people

that wrote in around that question as i said that wasn’t just one question that were several people that i just morphed

into one question i hope that makes chlorine make a little bit more sense for you i said chlorine

whether it’s bromine whatever the halogen whatever the oxidizer is our tests are our tool

make sure that you’re using them accordingly and i’m just going to say it

one more time because i feel i owe it to the scaling up nation if you run any test and you do not know either why

you’re running it or what you expect to get with the result of that test you’re

not ready to run that test tests are meant to prove or

disprove what you think are going on with that system folks if you have ever

gotten bored in this job i’m willing to bet it’s because you’re not thinking along the lines that i just mentioned

there is so much to learn in industrial water treatment and if you think you’ve

known it all or you’ve just stopped challenging yourself to learn new things

don’t do that this is a great job this is a fun job this is a job that will

always keep you on your toes you need to look for opportunity

to make sure that you are constantly learning and there is stuff everywhere that is trying

to get you to learn it slow down and look for it use every single day use

every single customer location to start learning something new or challenge

something you think you already know and when you do that you will find a new

spirit in industrial water treatment because you’ll never be bored again you’re always challenging yourself other

people will see that you will become infectious to them and you will create

this ripple effect so once again thank you for this question if you have a

question for me don’t keep that locked up inside your head go to

scalinguph2o.com and you can do two things one of two things you can leave me a voicemail or you can go to our show

ideas page and you can let me know what that idea is thank you for the people

that helped me out with this question scale up nation as this episode airs we

are actually holding our live event for the rising tide mastermind this is like

the super bowl for us this is such an exciting week and if you’re wondering

what the live event is that’s where we have all the mastermind members come into atlanta and we

just have a party we we really celebrate being together i bring speakers in we

have different workshops we’ve got different assignments that we do that we share with each other that bring us

closer together that get us further faster and we leave just so energized we

can’t wait to try some of the things that we learned at the live

event it’s one of my favorite weeks of the year and that is happening this very day the

rising tide mastermind i am just so incredibly honored to be a part of we started it

several years ago and it has grown to over five groups now we’ve got almost 60

people in the rising tide mastermind we’ve got a waiting list started and it has just become part of our regular

routine and if you’re wondering what it is it’s where we help each other get better that’s the simple definition of

it it allows us to pour into each other and allow others to pour in to us

let’s face it life is hard and there’s not that many issues out there that are

unique so if i can share an issue that i am having with somebody else who’s already

experienced that issue i don’t have to suffer or stumble through all the

mistakes that that other person made they can say i went through the exact same thing and if you keep going on the

course that you’re going on this is most likely what’s going to happen because it happened to me this is what we corrected and we were

able to get it to this point so instead of starting from step one

maybe you start at step six and then when somebody else has a similar issue you now have a refined way

of doing that and it just snowballs the people within the rising tide

mastermind have just become so successful and the success we share with

each other because if when somebody wins we all win we’ve all had a part in that

i’m just so proud of all the rising tide master my members and i will say that

this group is not right for everybody so if you’re not somebody that wants to be better if you’re not somebody that’s

going to encourage others to be better if you’re not somebody that can hold other people accountable and allow other

people to hold you accountable and let you know when you’re missing the mark on that probably this is not the right

place for you but if you’re somebody out there that knows that you can do better that knows

that you know if you had a group of friends that understood what it is that you do because they do it and they can

help you do things better in all areas of life not just in technical water

treatment then maybe it is something that you should look at you can start by going to scaling up h2o.com and clicking

over to our mastermind link and reading a little bit more about that i just love

the live event you’ll probably see some pictures on the website about the live event and it is just something that if

this sounds good to you you do not want to miss well folks i hope to see you soon at one

of the conferences that i mentioned earlier i really hope that if you have a

show idea that you let me know exactly what that is this show would not have

been possible if the people that gave me those questions did not give me those questions and i do definitely have a

list of questions but i know if you don’t send me your question that

list will soon run out and i’ve still got 15 years of episodes

to make we’re only on year five so please do your part in helping me with

that folks i hope you enjoyed this episode and i will see you in exactly

one week take care everybody [Music]

scouting up nation if you keep doing the same things you’re going to get the same results and that’s why joining a

mastermind like the rising tide mastermind is a game changer in allowing

you to achieve different and better results you have an entire team that combines to

help you get to where you want to go the rising tide mastermind is the

catalyst to your next level of success to find out more about the rising tide

mastermind go to scaling up h2o.com forward slash mastermind