The following transcript is provided by YouTube. Mistakes are present. To hear the podcast episode, click HERE.
0:08.1
0:13.1
welcome to scaling up h2o the podcast
where we’re scaling up on knowledge so
0:13.1
0:17.3
we don’t scale up our systems
hi everybody trace Blackmore Here I am
0:17.3
0:23.1
super excited because I am in Orlando
Florida and we are experiencing together
0:23.1
0:31.3
the 2018 AWT annual convention and Expo
so far it has just started we still have
0:31.3
0:37.5
two days to go it has been a blast so
far I’ve met so many of you at the
0:37.5
0:42.5
scaling up meetup that was so cool I got
to meet you you got to meet me it told
0:42.5
0:47.5
me about the show you gave me some ideas
about the show and most of all you told
0:47.5
0:52.3
me that this show meant something to you
I love that that means so much to me and
0:52.3
0:56.4
then you all got to meet each other I
even heard where individuals were
0:56.4
1:01.1
teaming up and figuring out how they
could go see two different presentations
1:01.1
1:06.0
at the same time of course she can’t do
that unless you have a friend and you in
1:06.0
1:09.8
the scaling-up nation made friends
amongst yourself and now you’re
1:09.8
1:15.3
comparing notes and you’re getting more
out of this convention I love that
1:15.3
1:18.6
of course we’ve heard from former guests
they were speakers here at the
1:18.6
1:24.3
convention there was Mike Standish Rob
Ferguson great papers hopefully you saw
1:24.3
1:28.5
those I’ve got some things that I’m
doing today that I can’t wait to do and
1:28.5
1:32.7
I hope to see you there as I’m doing
them I’m gonna be moderating a
1:32.7
1:38.2
discussion from Russell Baskin of tower
water he’s gonna be talking about his
1:38.2
1:43.6
experience with Legionella and what
happened to his company when New York
1:43.6
1:50.9
decided to make part of a Shrey 188 law
it changed his business as he knew it
1:50.9
1:57.8
and he is here to share his experiences
with all of us it’s going to be an
1:57.8
2:03.3
awesome presentation there’s gonna be a
lot of QA so I can’t wait for that one I
2:03.3
2:08.2
am also moderating the young
professionals roundtable discussion it’s
2:08.2
2:12.8
called the what’s house and wise of the
water treatment industry and folks it
2:12.8
2:17.5
doesn’t matter what age you are these
people are going to be talking from
2:17.5
2:21.0
their perspective and their generation
of
2:21.0
2:27.4
our business so you can’t afford not to
come and listen to this no matter what
2:27.4
2:32.4
age you are you are going to get
something out of this and of course many
2:32.4
2:37.4
of you have already found me and asked
for a scaling up buttons I love walking
2:37.4
2:42.1
around the exhibit hall and seeing
everybody proudly exhibiting their
2:42.1
2:48.4
scaling up buttons on their AWT lanyard
that just warms my heart folks I know
2:48.4
2:53.1
I’m looking at a member of the scaling
up nation when I see that so thank you
2:53.1
2:58.2
so much for proudly displaying those I
hope you take those home and display
2:58.2
3:03.0
those to remind you to listen to scaling
up or maybe even grab an extra one from
3:03.0
3:09.6
me and give them to somebody you know
will enjoy this show the scaling up
3:09.6
3:13.9
nation has been growing and growing and
growing and that’s because of the fine
3:13.9
3:18.5
folks out there like you that are
telling our fellow water treaters about
3:18.5
3:24.2
this podcast well one of those
individuals is friend of show James
3:24.2
3:29.9
McDonald and folks it is hard to think
of anybody else that has done so much
3:29.9
3:35.7
for the water treatment industry than
James McDonald and the scaling up nation
3:35.7
3:41.1
has made it clear that they love all the
things that James McDonald does so I
3:41.1
3:46.2
thought wouldn’t it be great to bring
James back on to see what he’s been up
3:46.2
3:52.0
to so ladies and gentlemen of the
scaling-up nation here is James McDonald
3:52.0
3:59.0
my lab partner today is returning
scaling up guest James McDonald CWT how
3:59.0
4:02.5
are you James
I’m doing fine trace how are you today I
4:02.5
4:06.7
am doing extremely well and I want to
thank you for coming back on scaling up
4:06.7
4:11.8
you’re very welcome anytime well I will
let you know that the scaling up nation
4:11.8
4:17.1
loves James McDonald CWT and they wanted
to have you back on so we’re gonna be
4:17.1
4:22.0
talking about a lot of great things that
you’re doing and a lot of great things
4:22.0
4:26.3
that maybe some people in this game of
that nation don’t know that they have
4:26.3
4:31.5
available to us are you ready for that
I am ready Trace well before we get to
4:31.5
4:34.5
that what have you been up to since we
last spoke to
4:34.5
4:39.3
let’s see I believe my last episode
aired after the convention so we we had
4:39.3
4:44.5
that and my responsibilities with the
AWT changed I was the pretreatment
4:44.5
4:49.4
chairman for like 12 years and now I’m
the certification chairman so I’m
4:49.4
4:52.6
getting my feet wet there what are some
of the things that you’re doing with
4:52.6
4:56.8
certification chair well we’re working
to make sure that we have enough quizzes
4:56.8
5:01.1
so when folks want to go and recertify
we have that there’s some training they
5:01.1
5:05.9
are working on as well and we’re always
looking to make sure that your available
5:05.9
5:10.9
options you have to recertify are you
know as wide-ranging as this should be
5:10.9
5:14.6
awesome I know that’s a lot of work and
I know that’s volunteer work so I
5:14.6
5:18.5
personally want to thank you for doing
that I also wanted to ask you
5:18.5
5:25.5
specifically about your CWT as you know
I ended last year with the CWT challenge
5:25.5
5:30.1
I am very pleased to report to the
chairman of the certification committee
5:30.1
5:36.1
that we have had well over 100 people
report back that they want to get their
5:36.1
5:42.3
certified water technologist designation
and I wanted to ask you what are some of
5:42.3
5:48.1
the reasons that you got your CWT and
now many years later what are some of
5:48.1
5:52.0
the benefits that you continue to see
because you have it first off own a
5:52.0
5:56.6
thank you for being such a champion for
it you’ve done your whole series on what
5:56.6
6:00.6
it takes to get one and recommendations
how the study and that’s fantastic so
6:00.6
6:04.9
thank you for being a champion tres
absolutely it’s a pleasure to do so and
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6:11.5
like I said I was amazed when Andy
Morcom told me that his number was three
6:11.5
6:16.2
hundred and something my numbers 186 so
the fact that we’ve got 10 years in
6:16.2
6:22.3
between us and we only have that few CW
T’s that was amazing to me so that I
6:22.3
6:26.1
thought was just one way I thought I’d
get the word out and see if we could get
6:26.1
6:30.8
that number of certified people up out
of curiosity what’s your number I’m
6:30.8
6:35.6
number 200 all right and when did you
get yours I think I took the exam in
6:35.6
6:40.9
2003 and I and I actually you know apply
it and got it in 2004 okay that’s when I
6:40.9
6:47.0
took mine was 2003 as well so let’s go
back to before 2003 you obviously
6:47.0
6:50.0
decided you
to get that designation why did you have
6:50.0
6:54.0
that thought and what was going on well
for me it was a mark of accomplishment
6:54.0
6:58.5
it’s so that I had learned as much as I
had hoped I had learned also I worked in
6:58.5
7:02.5
our technical department and all the
members of our department at the time we
7:02.5
7:06.0
figure that it was it was a good stuff
for each of us to take so that our
7:06.0
7:09.9
entire technical department were
certified we were all cwg so we all took
7:09.9
7:14.4
at the same time we all passed at the
same time and and we took the in-person
7:14.4
7:18.4
tests like like you did it was not on a
computer so you know we were there with
7:18.4
7:22.6
the papers and scantrons and what have
you judge what are some study tips that
7:22.6
7:28.9
you remember that you did for the CWT
exam well I I remember the the TR team
7:28.9
7:33.0
the technical reference and training
manual was a fantastic resource for
7:33.0
7:37.6
using on that the exam itself is
structured in the basic format as a TR
7:37.6
7:43.4
TM with the same you know chapters of
the exam and there was that the a DBT
7:43.4
7:47.3
training helps as well but I didn’t
attend any of that until after the exam
7:47.3
7:51.9
personally but I know you’re a big
volunteer in that and what I’ve seen of
7:51.9
7:56.9
it you know it’s it’s a great resource
for the exam and just basically making
7:56.9
8:00.6
sure I had the basics down because once
he had the basics sometimes you can use
8:00.6
8:04.5
an educated guess to figure out what’s
next to figure out what maybe you don’t
8:04.5
8:09.4
know on there and with the exam itself
I’ve been on both ends of it as I
8:09.4
8:13.0
believe you were at different points as
well where I not only got to take the
8:13.0
8:17.5
exam I got to write the exam as well and
now that was a real education there I
8:17.5
8:21.9
didn’t know it was so hard to write good
exam questions I didn’t know you know
8:21.9
8:25.4
there were people who have their PhDs
and making tests and that was
8:25.4
8:29.5
interesting to me that questions can be
enemies of each other that the options
8:29.5
8:33.2
of one question could possibly answer
another question so you have to be
8:33.2
8:36.5
careful for that and don’t want double
negatives there or what have you so you
8:36.5
8:40.2
know I it was a learning experience for
me all the way around from taking the
8:40.2
8:44.0
test to actually having the privilege of
being able to write the next test
8:44.0
8:48.3
what were you had the privilege of
writing some of the questions I was one
8:48.3
8:53.9
of the people that got to take the
questions that you wrote I think it was
8:53.9
8:58.3
1,200 or something of those at the time
I think now we have well over 5,000 in
8:58.3
9:01.7
the back
so that was quite the ordeal so for
9:01.7
9:05.4
those of you out there that are dreading
the 200 questions that you’re going to
9:05.4
9:10.4
have to take imagine doing it when it’s
a thousand or 1200 oh my goodness it
9:10.4
9:14.0
would take quite a while and I would say
probably the hardest portion of the test
9:14.0
9:18.4
for for many people is the part on
regulatory items so I think you know if
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9:22.2
I were to focus on studying and if I
already knew my basics you know I’d
9:22.2
9:27.5
focus on that and I know AWT has a lot
of resources to help people study for
9:27.5
9:33.2
the technical part of the examination
and then Jay farmerie is the presenter
9:33.2
9:37.3
that prepares people to understand
regulatory better at the technical
9:37.3
9:39.2
training seminars he does a great job
with that
9:39.2
9:43.7
absolutely and another aspect of the
tests which I’ve learned from talking to
9:43.7
9:48.7
people is you know a paper test it’s
gonna test you technically what do you
9:48.7
9:52.2
no no technically do you did you know
the answer to do this question it’s hard
9:52.2
9:56.3
to make a test to test the practical
side of it also if you’ve always
9:56.3
10:00.1
considered yourself more of the the
practical the school of hard knocks kind
10:00.1
10:03.9
of person you know you need to study
that the technical side as well so so
10:03.9
10:08.2
you can choose between answers a B C and
D and know the technical answer because
10:08.2
10:12.5
it’s hard to put a multiple choice test
together to test the practical side as
10:12.5
10:17.2
well as the technical that’s a great
point and James I have to let you know
10:17.2
10:21.4
you’re going to get a phone call you
just use the word test and said to both
10:21.4
10:26.5
sorry I am yes yes and apparently
there’s a drinking game going around
10:26.5
10:31.3
whenever I say test instead of
examination yes so I don’t encourage
10:31.3
10:34.1
that at work by the way I even made a
mental note
10:34.1
10:42.0
don’t say test fit it so you you never
stay not busy that was a double negative
10:42.0
10:46.0
we’re not supposed to put those hats but
I guess in a podcast that’s okay you you
10:46.0
10:51.3
are always doing something I can even
begin to think about all the stuff that
10:51.3
10:56.0
you’re doing
you actually lobbied for a holiday for
10:56.0
11:01.5
us water treatment folk yes we now
officially have a holiday is called
11:01.5
11:08.2
industrial water week that is amazing
yes and it came about because you know
11:08.2
11:12.5
we had donut day that that just came
around I think we had Groundhog’s Day
11:12.5
11:17.8
and I was looking and there’s a national
indoor plant day there’s chemistry week
11:17.8
11:21.3
there’s even an underwear day there’s
all these different holidays I’m like
11:21.3
11:25.8
what is there an industrial water
holiday so I was looking in and there is
11:25.8
11:29.5
an International Water Day I believe in
March but that only has a very small
11:29.5
11:33.9
component of for industrial water
there’s water quality month in August
11:33.9
11:39.7
but that wasn’t enough either so I was
like we need our own holiday so I looked
11:39.7
11:43.3
up I was like you know how do you start
a holiday and basically anybody can
11:43.3
11:46.6
start a holiday all you need is a good
idea
11:46.6
11:51.6
and marketing behind it so I was like
well maybe I can do both of those so we
11:51.6
11:57.5
now have industr what a week this year
it’s October 1st through the 5th there
11:57.5
12:03.8
is a website for it and that’s
www.indiegogo.com and uh store Water
12:03.8
12:07.7
Week org whichever you want and with
there are social media pages for it
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12:13.0
LinkedIn and Facebook and in Twitter and
YouTube and I’m probably adding a couple
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12:17.6
more and I’ve been making commercials
for it and memes for it and the whole
12:17.6
12:22.2
concept of the entire thing is that it’s
not about me it’s it’s about all all of
12:22.2
12:27.1
you guys no one knows what we do and you
said this before trace and gentleness is
12:27.1
12:31.4
they said in the past in dick Corrigan
he just said on his no one knows what we
12:31.4
12:35.7
do as a career you either fall into
industrial water treatment or you’re
12:35.7
12:40.4
born into it and that’s it and so there
are efforts out there to to spread the
12:40.4
12:44.0
word or what we do and I thought why not
have a holiday that that not only
12:44.0
12:48.3
celebrates what we do to ourselves but
also as another way of getting the word
12:48.3
12:53.0
out to what we do and this in this
holiday isn’t much there are themed days
12:53.0
12:57.9
because I was thinking would a week be
enough or or a month or or day and I
12:57.9
13:00.3
didn’t think a day was enough and I’m
once the same like too much but I
13:00.3
13:06.5
thought a week a five-day week and so we
have free treatment Monday and boiler
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13:10.4
Tuesday and cooling Wednesday and
wastewater Thursday and careers Friday
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13:16.1
and so there are themes for each day and
it’s how do you celebrate it’s entirely
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13:20.4
up to you and the website to tells you
that it’s entirely up to you you you’re
13:20.4
13:24.6
out in the field take a selfie of what
you’re doing and post it and tag it with
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13:28.5
with hashtag industrial water
or put it on the industrial water week
13:28.5
13:32.8
social media sites LinkedIn a Facebook
or what have you just share what you’re
13:32.8
13:37.4
doing and so when you hashtag it with it
with hashtag and dust a water week when
13:37.4
13:41.1
people search for that hashtag you know
Google or what-have-you is gonna bring
13:41.1
13:45.6
up what everyone else in the world is
doing because it’s just not a holiday in
13:45.6
13:50.6
the u.s. it is a worldwide holiday
anyone can do it and I figure with with
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13:56.3
my 14 thousand connections I have on
LinkedIn and over 143 countries maybe I
13:56.3
13:59.9
can get the word out to make sure that
this truly is a global holiday and I’ve
13:59.9
14:03.9
been watching the traffic on my website
and there are people from all over the
14:03.9
14:08.5
world looking at it and behind the
scenes I haven’t been contacting editors
14:08.5
14:13.2
of various trade journals in various
sundry people’s so hopefully by the time
14:13.2
14:18.2
October 1st through 5th comes around we
will have enough people behind it that
14:18.2
14:22.9
you know it’ll be kind of fun and I’m
working to add resources on the web page
14:22.9
14:26.4
as well so there are memes and
what-have-you out there for you to share
14:26.4
14:30.8
as well so that’s what it is
so please celebrate it’s all about you
14:30.8
14:35.9
it’s not about me my plans are that
hopefully one day my name will even be
14:35.9
14:40.2
connected to it anymore because it’ll
keep on moving on on its own amazing
14:40.2
14:45.4
James I just think that that’s great and
I cannot wait to celebrate October 1st
14:45.4
14:50.2
through 5th for industrial water
treatment week that’s amazing thank you
14:50.2
14:56.0
by the way what does one do on underwear
day you know I was afraid to Google too
14:56.0
15:01.9
much about that you never know what
about fair enough to shift gears again
15:01.9
15:06.1
we’re doing that a lot on this show but
it’s ok there’s no rules on the show you
15:06.1
15:12.1
have been instrumental in creating a lot
of tools that water treaters can use and
15:12.1
15:16.0
sometimes for free sometimes they need a
membership to the association of water
15:16.0
15:21.7
technologies but not all the time and I
know myself it’s it’s difficult to go on
15:21.7
15:26.4
the AWT website and look for some of
these things unless I specifically know
15:26.4
15:31.3
what I’m looking for so I was hoping you
could take a moment and maybe let the
15:31.3
15:35.9
scaling-up nation know what are some of
these tools that are available to us
15:35.9
15:40.2
yeah absolutely
I was just going over again in the
15:40.2
15:43.7
BTW website and I’ve been through it
several times and every time I go
15:43.7
15:47.6
through it I find something new and
there’s an amazing amount of information
15:47.6
15:50.4
hiding right there it really is a
goldmine
15:50.4
15:55.3
and what’s also amazing about it is even
if you’re not a member of the AWT
15:55.3
16:00.1
there’s still a lot there to do mine
from it and give you a taste maybe how
16:00.1
16:04.2
much more is on the other side of that
membership wall so so maybe you want to
16:04.2
16:10.6
join but the AWT website is a WT org and
I’m just amazed at how much is there you
16:10.6
16:14.5
can only find a supplier or find a water
treat your if you’re a client or
16:14.5
16:18.0
customer or even looking for a job for
the find a water treat are there’s so
16:18.0
16:21.3
much there for education you can find
out information about about being a
16:21.3
16:26.0
member of course but education if you
look under education and events there’s
16:26.0
16:29.8
even a training schedule you know I’m
you in the industry one year well should
16:29.8
16:35.2
I read why should our research you know
I’m going for my rusty WT what level
16:35.2
16:39.7
should I be reading now there’s a path
there for you and I find that so is so
16:39.7
16:44.3
interesting there’s also a path as well
for if you want technical training not
16:44.3
16:48.4
only can you go and attended live but
there there’s also online training
16:48.4
16:52.0
available and you get a reduced rate on
that if you’re a member but still days
16:52.0
16:56.5
it seems to be very affordable if you’re
not a member and even webinars just so
16:56.5
16:59.7
many webinars and if you’re a member
they’re free if you’re not a member it’s
16:59.7
17:05.0
a nominal cost but these webinars are
all worth a CEU and so if you have your
17:05.0
17:09.5
CWT and you need to go and recertify
these webinars are a great way of
17:09.5
17:13.8
racking up more CEUs for what you need
because I don’t know if you cover this
17:13.8
17:18.6
before trés but you know when you’re
earning your CEUs to recertify for your
17:18.6
17:22.4
CWT you don’t have to attend a
convention that that could be something
17:22.4
17:26.2
that may be holding you back from
getting your CWT because you’re like man
17:26.2
17:30.6
I can’t go to convention every year I’ll
never earn my CEUs not necessary you
17:30.6
17:34.8
know it’s a great way of getting your
CEUs but there’s a there’s a plethora of
17:34.8
17:38.5
other ways of getting your CEUs and they
can be found right here on the website
17:38.5
17:42.9
so make sure you go in and look at the
education and events
17:42.9
17:47.0
well James thanks so much for taking us
through that I know it’s very
17:47.0
17:51.7
intimidating for somebody to go on the
website if they’re looking for something
17:51.7
17:54.9
maybe it’s a little bit easier
but if they’re just trying to explore
17:54.9
18:00.2
sometimes that’s that is intimidating
that’s difficult to do so you’ve taken
18:00.2
18:04.0
us through the entire site I think it’s
gonna wet everybody’s appetite for
18:04.0
18:08.3
something that they can go look for and
I tell you I didn’t know some of those
18:08.3
18:11.5
things were up there you mentioned there
there’s a ton and really you know if you
18:11.5
18:13.8
have ten minutes
sit down gonna start wandering and
18:13.8
18:17.5
exploring through it you’ll be amazed at
what you find I was last night and I’ve
18:17.5
18:21.3
been through it several times and I keep
finding new things every time and I also
18:21.3
18:25.0
want to mention in addition to the AWT
website if you’re looking for other
18:25.0
18:29.9
resources as well I made the industrial
water science comm website and I just
18:29.9
18:34.3
mean that as an other resource for our
industry in particular for young
18:34.3
18:39.0
professionals as a place to go to and
see links to other resources we have out
18:39.0
18:43.4
there so if you have time visit
industrial water science comm for even
18:43.4
18:47.3
more links to compliment what’s our to
here on the a tivity website James you
18:47.3
18:51.7
really are an inspiration on how
somebody can raise this industry it’s
18:51.7
18:55.7
amazing all the things that you do and
thank you for doing all of that you’re
18:55.7
19:00.8
welcome it’s a passion it’s fun well
speaking of that you take one of your
19:00.8
19:09.2
other passions which is voice acting and
you’ve created a detective h2o series we
19:09.2
19:12.7
mentioned this briefly on the last time
you were on but I know you’ve developed
19:12.7
19:14.7
it a little bit more so if you don’t
mind
19:14.7
19:20.7
tell the scaling-up nation a little bit
about detective h2o well I started my
19:20.7
19:25.9
detective h2o series back in August of
2016 and it’s about a character his name
19:25.9
19:31.7
is Herbert Henry oxidase P I see WT how
many misses CW T as well in Herbert
19:31.7
19:38.3
Henry oxidase initials are h h o or h2o
so he is called detective h2o some of
19:38.3
19:41.9
the characters and they’re calling ox as
well because his last name is oxygen and
19:41.9
19:45.6
oxygen is the international term for
water actually
19:45.6
19:50.4
so he’s detective h2o and he goes
through and he he solves all these water
19:50.4
19:55.4
related mysteries and so he saw
mysteries on de-icers he’s to solve them
19:55.4
20:00.4
on on a closed loop with with increasing
iron levels I called that one the case
20:00.4
20:04.6
of high irony he’s done an analysis on a
non chemical device and that was called
20:04.6
20:08.9
the case of uncertainty he’s
on deer and or venting and discussed
20:08.9
20:13.5
that with boiler operators and that was
the case of de plume de plume he’s done
20:13.5
20:18.1
ro cleaning and normalization he’s
talked about condensate contamination
20:18.1
20:23.4
sob mysteries on high connectivity’s and
boilers a microbiologically found ro and
20:23.4
20:28.3
even a misdiagnosed oxidized biocide
feed as well and so you know he’s done a
20:28.3
20:33.0
wide rate range of different topics and
he does it ended a detective knew our
20:33.0
20:37.3
theme and I like to bring different
genres into our world of industrial
20:37.3
20:41.1
treatment just like you’re doing with
bringing a different media with the the
20:41.1
20:45.0
podcast into our world at boredom just a
water treatment so I’ve written the
20:45.0
20:50.2
detective h2o and I listened to other
podcast and there is a Star Trek podcast
20:50.2
20:54.4
I listened to as well as a fan based one
called outpost and then they had
20:54.4
20:58.5
auditions and I’m like what why couldn’t
I do a voice on that show so I
20:58.5
21:04.0
auditioned and I got accepted and I had
just just a few lines of this alien his
21:04.0
21:08.1
name was brawl and if you listen to the
episode you wouldn’t even recognize my
21:08.1
21:11.1
voice because because they totally
changed and altered it and I sounded
21:11.1
21:14.8
like this big thug monster on there now
but that was fun so I was like you know
21:14.8
21:19.9
why why can’t maybe I try the same thing
with with my detective h2o series so I
21:19.9
21:24.2
did one and I did my first one and this
the case of a sort changing
21:24.2
21:30.0
deaq eliezer and i had a limited range
of voice actors so you know I kind of
21:30.0
21:33.6
did all the work myself so we’ll see
whether or not I’m falling into what’s
21:33.6
21:38.0
called the uncanny valley on whether or
not it sounds like a good show or
21:38.0
21:42.1
whether it just plain creepy and weird I
don’t know because I’m the one who
21:42.1
21:46.9
recorded it so you guys please tell me
is if it’s worth my time or not and if I
21:46.9
21:50.9
made the most cringeworthy thing
possible I don’t know but that’s where I
21:50.9
21:56.9
oh and in addition to detective h2o I do
have a doctor h2o as well and that’s his
21:56.9
22:01.8
daughter and I wrote that one with with
my daughter in mind her name is Hilda
22:01.8
22:06.6
Helen oxidate her initials also are hho
or or h2o but she’s a doctor and she
22:06.6
22:10.9
takes kind of like a doctor’s approach
to solving things as well and the only
22:10.9
22:14.8
episode of written so far it is it’s
hard diagnosis about a water softener
22:14.8
22:19.5
and that’s going hard prematurely
horrific chase what episode are we going
22:19.5
22:23.0
to be listening to today
this is the case of a short changing
22:23.0
22:28.3
deokman Iser alright well I hope
everybody out there enjoys the debut
22:28.3
22:34.5
broadcast of the case of the
shortchanging the alkalizer
22:35.9
22:44.5
welcome to detective h2o the case of a
short change in d optimizer
22:47.3
22:51.9
it was a dark at stormy morning as
sheets of rain poured between the
22:51.9
22:58.6
downtown buildings Herbert Henry oxidate
P I see WT watched the thick layer of
22:58.6
23:04.1
water flow down his office windows
he looked mildly amused when the black
23:04.1
23:16.4
mid 20th century phone rang to life on
his desk on the third ring he answered
23:16.4
23:21.8
detective h2o here the best water treat
are this side of the Ohio solving water
23:21.8
23:28.4
problems dropped my drop what you got
ox I need you this is Louie spit it out
23:28.4
23:33.9
My dear Eliezer is trippin on me not
doing the job I used to do see I track
23:33.9
23:38.6
its output daily but lately it’s been
making less water each day out of the
23:38.6
23:42.0
blue
steam glows the same but my neutralizing
23:42.0
23:47.5
amine usage is up – makes no sense to me
and the boys something’s on the take we
23:47.5
23:51.6
need to call you in when can you and I
beat up Ford of yours be here
23:51.6
23:55.1
I knew that dilapidated iakh would bite
the big one soon
23:55.1
23:59.1
my wipers are practically pushing up
daisies but I’ll dry between the drops
23:59.1
24:02.9
see it half-past two ten
24:08.8
24:13.8
when detective h2o slid into the back
parking lot of Waterville Memorial
24:13.8
24:18.7
Hospital the rain had led up just a bit
he grabbed his mobile water test kit
24:18.7
24:22.5
sample bottles and briefcase and made a
run for it
24:22.5
24:28.2
Louie was there to hold the power house
door open just in time now tell me the
24:28.2
24:31.0
scoop your Dr Weiser’s are putting out
less water
24:31.0
24:36.6
yes ox we track the meter readings daily
see steam rates our rock-solid
24:36.6
24:41.5
throughput between deaq regenerations
are the same but daily production has
24:41.5
24:46.6
taken a nosedive my boys also notice
that the neutralizing usage is up to
24:46.6
24:50.9
keep the pH controlled si phosphate and
the boilers has been running a bit lower
24:50.9
24:54.7
than the norm still within a range but
on the lower end
24:54.7
24:59.5
detective h2o knew this boiler room well
three beautiful water-tube boilers
24:59.5
25:05.9
formed a semicircle around the room like
three stately Dame’s softened deionized
25:05.9
25:10.5
water was the makeup with a high
condensate return rate the gang of
25:10.5
25:15.2
operators were the best in the business
they ran a tight ship with pride have
25:15.2
25:19.5
you checked the makeup water meter yes
it matches the regeneration meters like
25:19.5
25:24.2
twins I know better than asked the
boiler neutralized condé is within range
25:24.2
25:29.6
with you guys has a city make up water
quality changed after Louie shrugged
25:29.6
25:34.0
detective h2o cracked open its water
test kit to find the city water hadn’t
25:34.0
25:38.9
changed his story consistent as ever any
leaking bypass valves around the day oh
25:38.9
25:44.1
no we check the alkalinity far
downstream of any possible bypass in the
25:44.1
25:50.0
alkalinity is legit no as ever even at
the end of the service run hmm
25:50.0
25:55.8
how about knesset quality anything there
detective h2o asked as he perused to the
25:55.8
26:00.4
operator logs as you can see ox just a
couple of blips here and there in
26:00.4
26:04.6
conductivity and once in hardness but
nothing consistent what do you think it
26:04.6
26:09.2
is ox I have my suspicions Louie grab
one of your boys and let’s do a
26:09.2
26:14.5
condensate survey you think there’s
something in the pipes ox yes I think
26:14.5
26:18.2
there’s something in the pipes
26:22.8
26:28.3
as Louie went to track down his comrade
detective 8:12 put together a quick Kip
26:28.3
26:34.6
sample bottles tongs conductivity meter
rubber gloves hardness indicator and a
26:34.6
26:38.8
bucket filled with a little cool water
ox this is Tommy
26:38.8
26:41.8
he knows the condensate system like the
back of his hands
26:41.8
26:47.2
Tommy only has one hand he has a good
memory going from one condensate
26:47.2
26:51.5
receiver to another detective h2o trail
the two men in the collected water
26:51.5
26:56.1
samples he marked and captained them and
sent them in the bucket of water to cool
26:56.1
27:01.5
at the last one he started testing the
cooled samples connectivity and hardness
27:01.5
27:06.6
test all the way around the hit gold on
the sector the last sample elevated
27:06.6
27:10.8
connectivity in a sample tournament to
read when hardness indicator juice was
27:10.8
27:16.0
added Louie I think we found something
what system send water back to the East
27:16.0
27:20.2
Wing condensate receiver asked detective
h2o Tommy
27:20.2
27:26.3
well let me conjugate aside from the air
handling units there’s that water heater
27:26.3
27:31.7
replied Tommy let’s see this water
heater
27:36.8
27:40.1
the potable water heater was steam
heated using a shell and tube heat
27:40.1
27:43.1
exchanger
Tommy cracked open the condensate line
27:43.1
27:48.6
just south of the steam trap water
poured out they took a sample Eureka
27:48.6
27:54.4
elevated conductivity and hardness you
found a tox the water leaking through
27:54.4
27:57.7
the heat exchanger elbow down of what
the dialyzer would have normally
27:57.7
28:01.8
provided so how does that explain the
increased demand of neutralizing amine
28:01.8
28:07.2
elementary my dear Swanson remember the
D ox cut the ocula net in the makeup
28:07.2
28:12.7
water no such luxury with this stowaway
water Li getting back to the boilers
28:12.7
28:18.2
bicarbonate alkalinity turns into carbon
dioxide in the boilers lurks out with
28:18.2
28:23.3
the steam turns into carbonic acid in
the condensate and drops the pH the
28:23.3
28:28.1
trade-off is more neutralizing a mean to
maintain the pH setpoint the final piece
28:28.1
28:31.0
of the puzzle is the hardness of
reacting with a phosphate in the boiler
28:31.0
28:37.7
causing the phosphate dip you saw simple
as one two three you solved another one
28:37.7
28:44.1
ox or should I say detective h2o best
water treater this side of the Ohio it’s
28:44.1
28:49.6
a wet and dirty job but some saps gotta
do it
28:49.6
28:53.9
in the underbelly and penthouses of the
metropolis of Waterville where the
28:53.9
28:59.3
boilers percolate in cooling towers fog
there is one man who works tirelessly to
28:59.3
29:04.7
end corrosion stop scale fight lowlife
microbes and conserve water
29:04.7
29:10.5
that man is detective h2o best water
treater this side of the ohio solving
29:10.5
29:19.9
water problems drop by drop scaring up
nation are you like me do you wonder
29:19.9
29:25.2
when james mcdonald sleeps he does so
much for the water treatment community
29:25.2
29:30.3
it is amazing james the scale it up
nation loves you the water treatment
29:30.3
29:35.7
industry loves you and thank you so much
for all that you do now we spoke a
29:35.7
29:39.4
little bit about the certified water
technologist designation and for those
29:39.4
29:41.6
of you out there that don’t know what
that is
29:41.6
29:47.7
the CWT is the highest designation that
somebody who practices in the area of
29:47.7
29:52.9
water treatment like i do to receive and
that shows everybody you come in contact
29:52.9
30:00.0
with that you have the highest
designation out there behind you so i am
30:00.0
30:05.5
just ecstatic with how many people this
past year have accepted my c WT
30:05.5
30:10.1
challenge and you’ve written into me to
let me know that you are going to take
30:10.1
30:14.8
your examination well folks i’m gonna
recognize those people very shortly so
30:14.8
30:20.0
stay tuned for that but i want to give
you some news about the CWT examination
30:20.0
30:25.5
that is hot off of the press so the c WT
examination is no longer going to be
30:25.5
30:30.9
offered in person now what does that
mean so say you came to one of the
30:30.9
30:35.6
technical trainings that the aw t
educational committee puts on well
30:35.6
30:41.5
normally when that’s done we would then
offer the examination that sunday we’re
30:41.5
30:44.8
not going to do that anymore the aw t is
not going to do that anymore and you’re
30:44.8
30:49.0
probably thinking oh man i missed out
but i want to explain this to you
30:49.0
30:52.2
because this is actually the best news
ever
30:52.2
30:57.1
i’ve seen the statistics of the test
results that come in and folks the
30:57.1
31:01.8
people that take the tests from the
testing center do far better the
31:01.8
31:09.4
the people that take the test in person
at an AWT event so why not take it from
31:09.4
31:13.7
a testing center well think about why
that is well you’re in a very unfamiliar
31:13.7
31:19.7
place you didn’t wake up in your own bed
you’ve been jammed packed with all of
31:19.7
31:25.7
this information for the past three and
a half days and your mind is just full
31:25.7
31:31.4
it’s hard to concentrate you’ve got all
these things going against you so my
31:31.4
31:36.6
advice if you’ve listened to this show
before is to always go to a testing
31:36.6
31:40.2
center that is right down the street
from your home you can wake up in your
31:40.2
31:46.5
own bed you can plan around your
schedule and my advice is after you go
31:46.5
31:51.0
to a technical training schedule the
examination actually my advice would be
31:51.0
31:54.5
to schedule it before you go to
technical training because then you’re
31:54.5
31:59.3
gonna study even harder and pay
attention even better and then when you
31:59.3
32:04.1
come back you can review your notes and
go and take that examination from a
32:04.1
32:08.8
testing center and as the results prove
you’re going to do better there than if
32:08.8
32:12.1
you did it on a paper exam I can’t say
that you personally you’re going to do
32:12.1
32:16.5
that but that is the statistics that I
have read so why not take advantage of
32:16.5
32:21.5
that I think the number one benefit for
taking the test on the computerized
32:21.5
32:26.5
format is you can mark your answers just
think you can’t figure out the answer
32:26.5
32:31.9
for number 10 so you move on to number
11 but it’s a scantron and number 11s
32:31.9
32:36.7
answer is now in number 10 slot and you
get to the end of the examination and
32:36.7
32:42.3
realize you’re one short folks that is a
bad day and friend of show Angela Pike
32:42.3
32:46.8
has confirmed that that has happened
before well it can’t happen now because
32:46.8
32:50.0
you take the test at the testing center
you can mark your answer and then it
32:50.0
32:54.7
will actually remind you to come back to
everything that you marked really cool
32:54.7
32:59.3
stuff so just keep that in mind it
shouldn’t affect anybody that’s taking
32:59.3
33:04.8
the examination only to give you some
better results now as I mentioned we had
33:04.8
33:10.7
several people that wrote in to me and
signed up for the CWT challenge and I am
33:10.7
33:19.2
so pleased to say that we have
16c WTS that we did not have last year
33:19.2
33:24.6
and I am so proud of those people and
folks I’m gonna tell you who they are
33:24.6
33:30.0
because I’m so proud of them
so we have Bryan Burgess Gary Howe Jim
33:30.0
33:36.3
Davis Jeffrey Chan
Kevin Haskins Kyle Rossi Connor Parrish
33:36.3
33:44.1
William Pagano Matt Brooks John Weddell
pat pat I’m gonna mess up your name I
33:44.1
33:48.8
know your kind
your last name I I just cannot pronounce
33:48.8
33:51.5
and I’m not even going to try to
pronounce it so forgive me
33:51.5
33:56.4
everybody congratulate Pat he did a
great job Roger Anderson Kevin
33:56.4
34:02.9
Thurston Jeff Burton and Travis long
folks those are 16 individuals that have
34:02.9
34:08.7
answered the challenge and they are now
making the industry better they have
34:08.7
34:14.2
decided that this isn’t a job anymore
this is their career and everywhere they
34:14.2
34:19.7
go that CWT designation is going to
follow them and everybody they come in
34:19.7
34:26.0
contact with is going to know that they
take water treatment seriously you guys
34:26.0
34:32.0
are awesome now there are several people
out there that still have taken the CWT
34:32.0
34:36.4
challenge but have not taken their CWT
that’s okay I’m just recognizing the
34:36.4
34:41.1
people that have gone through with it
now if you have not started studying for
34:41.1
34:47.6
that yet I’ve got some resources for you
listed on my show notes page and of
34:47.6
34:53.0
course if you haven’t gotten my five
tips to taking the CWT examination go to
34:53.0
34:58.8
scaling-up
h2o comm /c WT and you can get that and
34:58.8
35:05.5
I promise that will help you out now
next week I’ve got something really cool
35:05.5
35:11.9
in store for the scaling up nation as
you know James McDonald has created an
35:11.9
35:17.3
international holiday for us it is
called industrial water week folks we
35:17.3
35:22.8
are going to have an episode each and
every day next week that means you’re
35:22.8
35:28.4
going to hear scaling up Monday Tuesday
stay Thursday and Friday that’s how
35:28.4
35:32.1
we’re going to celebrate Industrial
Water Week and we’re even going to go a
35:32.1
35:37.2
step further the fine folks of the
scaling up nation have called into me
35:37.2
35:43.9
recorded their voices and they are going
to be my guess on scaling up they’re
35:43.9
35:48.3
asking questions and we’re going to
answer them each and every day on
35:48.3
35:54.9
scaling up I’m so excited about this
folks it’s going to be awesome so join
35:54.9
35:59.2
me next week for industrial Water Week
and I can’t wait to see you next time on
35:59.2
36:02.3
scaling up