The following transcript is provided by YouTube. Mistakes are present. To hear the podcast episode, click HERE.
0:08.0
0:12.4
Welcome to Scaling UP! the podcast for
water treaters by water treaters where
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0:15.8
we’re Scaling UP! on knowledge so we
don’t Scaling UP! our systems
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0:22.7
Hello Scaling UP! Nation, Trace Blackmore
here Happy 2019! Can you believe we are
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0:30.5
in the third week of 2019
where did 2018 go well it has gone and
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went and now three weeks of 2019 have
come and gone and I am so impressed by
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0:45.3
how many people have responded back to
my earlier podcast where I have asked
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0:51.2
the Scaling UP! Nation to come up with
goals for this year that are going to
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0:56.7
make you better as a person better as a
water treaty making the industry better
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1:01.2
and of course that spirals and makes
everything that we touch better when we
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1:05.5
get better so many people have reached
out to me and said that they were doing
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1:10.9
that very thing so I really want to
thank you for letting me know about that
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1:16.4
and I’ve also received several questions
already this year
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1:22.0
around how people can do better with
goal-setting so we’re gonna continue our
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1:28.0
theme in this pinks and blues episode
and I’m gonna answer the questions that
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people have written into me to ask
specifically about goal-setting
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1:41.1
our first listener writes in how do I
make 2019 better than 2018 what am I not
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1:48.0
seeing that can help me complete that
goal so I think I mentioned a lot of
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1:52.6
this on my first episode so it might be
repeated but since this person asked
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1:58.9
this question I’m going to go ahead and
answer it so did you celebrate the
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2:04.4
accomplishments of last year and a lot
of us the last person that we celebrate
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2:09.7
is ourselves and there is so much value
in that if you think about all the
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2:15.1
things that you did in order to
accomplish the things that you did last
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2:18.6
year
you made a plan well before you even
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2:23.6
made a plan you said I want to
accomplish this and then you looked at
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2:30.4
all of things that you had to do in
order to accomplish that and you made a
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2:37.7
plan in order to get that done you then
completed that plan which completed that
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2:44.0
goal and you need to take time and
celebrate that now the key thing that
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2:49.7
happened there is that you planned
around your life and that’s why I think
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2:55.6
most plans fail I think some plans fail
because people really don’t explore what
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3:01.2
the cost is to get a certain goal to
come true what actually has to happen
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3:06.3
what are all the steps in order for me
to complete that goal but people also
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3:12.4
don’t realize that when you’re going to
do something different in order to get
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3:17.2
something done otherwise you would have
had it done already you have got to do
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3:23.6
different things so what are all the
things that have to change in order for
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3:29.5
you to accomplish that goal now the ones
that you celebrate it because you did
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3:35.9
well ask yourself what I have done these
things anyway and they really weren’t
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3:40.3
goals and if they were those probably
aren’t good ones to look at for life
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3:45.9
lessons but if they fit the smart
timeline that we talked about on the
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3:52.1
episode two weeks ago and they fit all
those items and you were able to get
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3:58.5
that done even with the trials and
tribulations of everyday life you really
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4:03.0
accomplished something and look at all
the things that you did in order to make
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that work that is you working within
your life with all the things that are
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coming up and being able to still
accomplish that goal if you can figure
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out what you did with that you can now
apply how you successfully tackled that
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goal with your new goals that you’re
trying to come up with for this year and
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folks I don’t recommend that you just
come up with one goal for the year
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4:35.3
I recommend that you come up with a new
goal every quarter every 90 days you are
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4:40.9
really taking something major in your
life and you are achieving that now
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4:45.1
maybe that’s a huge goal and you have
pieces of that each and every quarter or
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each and every month that are achieving
that ultimate goal but if you look at I
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4:57.4
have an entire year to complete this one
goal most people won’t even start on it
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until December and it’s too late by then
so don’t let the calendar fool you try
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to make sure that you’re taking
advantage of all the time that you have
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within the year and the way I found that
makes it really easy for me to do that
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is for me to do quarterly goals now the
flip side on what I said earlier is what
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happens when we don’t accomplish goals
and a lot of us we feel bad we feel like
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a failure well folks don’t feel like a
failure use that experience to teach you
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what you need to know about yourself
about your life about getting that goal
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achieved and rework that based on what
life taught you everything we do is a
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5:50.1
lesson if we care to sit down and learn
it so if we did not get one of our goals
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5:56.4
accomplished and it’s still something we
want to do the plan that we had was not
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6:00.8
realistic it didn’t account for our
day-to-day it didn’t account for our
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6:05.4
family life it didn’t account for other
things that were going on we have to
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account for those things and then see if
we can still do those goals and plan
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with that in mind so I hope you can use
whatever experience that you had to help
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you get those goals accomplished now I’m
just thinking I mentioned the smart tool
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a couple of weeks ago there’s some
people listening that may not have heard
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6:31.7
that episode so smart it’s real easy
it’s an acronym it stands for specific
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6:37.4
measurable achievable relevant and
time-bound if you didn’t hear that
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episode that’s episode 67 you can go
https://scalinguph2o.com/67
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or your favorite podcast app and
it’s episode 67 where I talk about that
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I created it downloadable for you to
make that very easy for each one of your
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6:57.2
goals you can print one of those items
out so maybe using that tool will help
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you accomplish your goals this year
another listener writes in and says
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7:06.8
trace one of my goals is to read more
can you please share your recommended
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reading list with the Scaling UP! Nation
well nation there is nothing that I
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would rather do than to share my
recommended book list and as you know I
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really enjoy reading I don’t have time
to read a lot of the things that I read
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are actually read to me on audible and I
love that so many people in the
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Scaling UP! Nation have contacted me and
said thank you so much for letting me
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know about audible I’m able to read
again and I’m able to do it within the
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day-to-day of driving to a customer
location and thank you so much for that
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so I thank you for letting me know that
by the way if you don’t have audible I
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can get you a free month in a free book
on audible by going to https://scalinguph2o.com/audible
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and that’s a
risk-free way for you to try that out
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and again that is one of the tools that
has helped me tremendously I can’t tell
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you how many topics that I have used on
this show because of something that I
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have read so if I wasn’t able to read
all that I do I would not be able to
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fulfill a lot of the topics that we’ve
talked about especially last year so if
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you go to the https://scalinguph2o.com/resources web page
and you go to the resources tab and you
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click on resources you will see top
picks these are my top reading picks and
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I’ll go ahead and tell you that my top
few books of course no surprise to
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anybody that listens to the show my top
pick is the 7 Habits of Highly Effective
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8:43.3
People by dr. stephen r.covey my next
pick is turn the ship around
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8:48.6
that was by captain David Marquis of the
United States Navy he was on the program
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last year and then the five dysfunctions
of a team by Patrick Lencioni really
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teaches you
a fable format he makes up characters
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and teaches you how to work within a
team and how to really get a team firing
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on all cylinders it’s one of the best
team-building books that I have ever
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read and then that’s followed by good to
great by Jim Collins and that was a book
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that was recommended to me by one of my
business coaches and that just talks
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about why great companies went from good
companies to great companies and of
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course you can emulate that whether you
own your own company or you are working
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within a company that’s followed by the
advantage the advantage is another
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patent Lencioni book and it’s one of his
books that he put together to how to
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book no fables included in that it’s
just all the meat and potatoes of what
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you need to do and he combines about
five or six of his books within that one
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book it’s a real compact read lots of
lots of action items for you to do with
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10:01.0
that and then the last one I’ll share
with you is traction and traction if you
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own a company is a way that you can run
all your meetings all of your
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interactions with your customers with
your employees and as I told the Scaling
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10:16.3
UP! Nation before you know my father
taught me water treatment he did not
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10:20.9
teach me anything about running a
business and for those of you out there
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10:26.1
that run a business you know that
running a business you know something
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10:29.8
today and you learn something new that
teaches you what you did yesterday was
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10:36.3
totally wrong so this book allows you to
use a system that you can put together
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10:41.0
and there’s a lot of free tools online
around traction or iOS the entrepreneur
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10:45.7
operating system or you can work with a
facilitator to help you put that
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together anyway I’ll get back to the
book the book is called traction and
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10:56.1
that’s by Gino Wickman now there’s over
30 books on my recommended picks list
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and these are the top 32 books that I
feel really made me a better person a
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better business owner a better manager a
better friend a better spouse a better
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11:11.0
salesperson
I can continue with that list but I
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can’t think of anything else so I hope
that list helps you and thank you very
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11:21.8
much for asking that question
my last question comes from another
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listener and it sounds like they’re
having some issues with goal-setting and
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11:31.4
again that’s our theme this month so
when it comes to goal-setting I never
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11:37.2
get anything completed that I set out to
my job keeps me so busy that I have
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11:43.6
given up even trying to create goals I’m
stuck I’m frustrated what should I do I
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11:47.5
feel like this has turned into some sort
of self-help show but I’m ok with this I
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11:51.1
think I’m up for the task
and I really appreciate you writing in
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11:57.8
this question so my first piece of
advice to you is don’t feel alone I know
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12:02.9
especially in our job when we’re
isolated going from customer to customer
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we can feel like we are an island and
the first piece of advice is don’t feel
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that way you are not the only person
with this issue and if anybody has ever
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12:20.3
told you that they have never felt this
way I promise you that they are lying so
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12:26.7
don’t feel alone and then don’t give up
because when you set goals you’re
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12:31.5
thinking what is going to make my life
better what is gonna make me do my job
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12:36.0
better what is going to make it easier
when I do my job how am I gonna get
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12:41.5
myself recognized for promotion how am I
gonna show the customer how much I am
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12:49.7
valuable to them and you do that by
setting goals making sure that they can
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12:54.4
get accomplished the goals that we just
talked about are going to make you
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12:59.8
better they’re going to make you happier
when you accomplish things like this
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13:06.4
things that you deem that are valuable
in your life I promise your life will
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13:12.4
get better and this helps every aspect
of your life this helps every
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13:17.4
interaction that you have this helps
your relationships this helps your
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13:21.4
confidence this helps your self-esteem
it will help
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13:27.9
everything that you touch because you
came up with a particular goal or
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13:32.4
several goals that will allow you to be
better will allow you to make the
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13:36.8
industry better will allow you to make
your life better and then you accomplish
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13:41.7
that so all this sounds great right so
how do I give you some handles where you
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13:47.2
can actually pick this advice up and do
something with it and I was really
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13:52.4
looking at this question and I wanted to
make sure that I answered it correctly
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13:57.9
because I know how depressing it can be
when we have a list of goals and we
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14:03.4
didn’t accomplish any of those and when
we try to set goals again we’re just
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14:06.8
thinking well I’m just not going to
complete these as well so I wanted to
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14:10.6
make sure I did a really good job
answering this question and I’m actually
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14:17.4
borrowing what I heard from a conference
that I went to earlier this year it was
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14:22.1
chick-fil-a puts on a conference every
year here in Atlanta it’s called
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14:27.3
Leadercast and they have all of these
different business people come in and
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14:33.3
talk to business owners and they talk
about items that will make you better at
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14:38.7
business better at life and one of the
people that spoke is actually the head
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14:46.6
pastor of my church Andy Stanley and he
spoke so well to this issue I’m gonna
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14:52.6
borrow what Andy told the audience so he
gave us three things and I thought that
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14:57.3
these were huge so number one is and
before I even get into these these are
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15:03.9
commitments that you have to make to
yourself and these will help you through
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15:09.4
exactly the issue that you addressed
from your question so number one is I
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15:16.3
will not lie to myself even when the
truth makes me feel bad about myself now
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15:21.3
that sounds a little bit weird but think
about what he’s saying there there are
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15:27.0
so many positive affirmation things that
we hear and we’ve got to visualize all
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15:32.7
this positivity but we also need to
realize what
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is telling us and we also need to
realize that life is about decisions and
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15:44.5
we are a product of every decision that
we make and if we are not where we want
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15:51.1
to be we simply have nobody else to
blame but ourselves and if we are not
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15:56.0
realizing that those decisions are not
allowing us to get where we want to get
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16:01.7
we are simply lying to ourselves so
again number one is I will not lie to
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16:09.0
myself even when the truth makes me feel
bad about myself I am going to own up to
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16:15.2
reality I’m gonna see what life is
teaching me and if I don’t like that I’m
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16:22.1
gonna use that as a lesson to change and
get the results that I want number two
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16:30.5
is I will prioritize what I want most
over what I want now again everything we
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16:36.6
do is a compilation of all of the
decisions that we make and if we are not
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16:42.1
getting done what we said was most
important to us we are not making the
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16:46.8
right decisions so what happens if we
made a plan for a particular goal and
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16:52.7
then in the moment of choice when it is
time to work that plan and we choose
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16:57.5
something else that’s right in front of
us we are not making the right decision
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17:03.6
to do what is most important to us we’re
simply doing what’s most popular or what
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17:08.1
is in front of us right now so simply
what he’s saying is we have to
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17:16.5
prioritize what we decide to do the last
one he says and this one is so important
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17:22.8
and I would definitely not be where I am
now without taking the number-3 advice
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17:27.6
and I definitely would not be growing to
where I want to grow without taking the
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17:31.8
advice and you’re now wondering well
what is the advice well number three was
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17:38.1
I will not lead myself by myself
folks I have told you so many times that
17:38.1
17:43.3
I feel that I’m at the level that I am
as a water treaty because of the people
17:43.3
17:47.3
that decided
they wanted to invest their time into me
17:47.3
17:53.2
because of that I am a better person
because of that I try to pay that
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17:58.3
forward and I mentor other people so
they can do the same thing but you can’t
17:58.3
18:03.4
do life by yourself you can’t do water
treatment by yourself and folks you
18:03.4
18:10.4
cannot accomplish your goals by yourself
you need at the very least to have
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18:16.3
somebody else involved so they can hold
you accountable but they’re also gonna
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18:21.7
help you along the way so I really like
these notes that I took from Andy
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18:25.0
Stanley’s message from chick-fil-a
Leadercast I’ll give them to you one
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18:28.5
more time because I like them so much
number one is I will not lie to myself
18:28.5
18:33.3
even when the truth makes me feel bad
about myself number two I will
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18:40.0
prioritize what I want most over what I
want now and number three is I will not
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18:48.0
lead myself by myself so I hope that
this answer to your question one makes
18:48.0
18:53.6
you feel better about why you did not
get some of the goals accomplished and I
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18:59.6
hope you do not give up on goal setting
because when you identify what the goals
18:59.6
19:03.7
are that you need to do in your life to
make your life better to make yourself
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19:08.7
better to make the industry better you
are going to feel so much better
19:08.7
19:12.8
alright I really felt like that was a
self help episode but I enjoy doing that
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19:17.7
and I hope you guys got something out of
it folks thanks so much for riding in
19:17.7
19:22.5
this week giving me these questions I
sure appreciate it if you have a
19:22.5
19:27.9
question that you want me to answer on
Scaling UP! H2o please go to https://scalinguph2o.com/shownotes
19:27.9
19:33.4
and go to the show notes page
and you can let me know what your
19:33.4
19:37.6
question is and folks if you want that
awesome t-shirt that I talked about
19:37.6
19:43.1
earlier in the year if you record a
voicemail for me which you can do by
19:43.1
19:48.6
going to https://scalinguph2o.com/ clicking on
the voice mail button and if I use your
19:48.6
19:55.0
voice to read your own question on the
air I will send you that awesome skin
19:55.0
19:59.4
tshirt folks thanks so much for
listening and I’ll talk to you next week
19:59.4
20:05.9
on Scaling UP!