Scaling UP! H2O

206 Transcript

The following transcript is provided by YouTube. Mistakes are present. To hear the podcast episode, click HERE.

[Music]
do you have a team without an hr
department
or maybe your hr department is someone
who just got the job because they were
already in the office or maybe you have
a well-staffed hr department and are
just
looking for outside professional advice
whatever the case hrtg can help
hrtg can help with handbooks interactive
training workshops
employee relations that include
resolving issues and answering questions
performance reviews and writing
compliance and policies
to simply put it they cover everything
from hiring to retiree
do what you’re good at and let hrtg
do what they are great at help you
with your hr needs go to
forward scalinguph2o.com hr to find out
more
[Music]
welcome to scaling up the podcast where
we scale up on knowledge so we
don’t scale up our systems i’m trace
blackmore
your host for scaling up h2o the water
treaters
favorite podcast but nation i have to
tell you there are so
many people out there that listen to the
scaling up h2o podcast that have
nothing to do with industrial water
treatment
they really enjoy the wide range of
topics
that we talk about and so many people
ask me trace how do you come up with the
topics that you talk about
on your show well i’ll tell you
and you’re probably not going to think
it’s that awesome but
here it is when i decided to start my
business
i didn’t know what i didn’t know i
started putting myself
into rooms into areas
into meetings that allowed me
to start learning those items and
those items allowed me to start
navigating a successful business to
start hiring people to help me
run that business and to really allow
that business to be
fun so much fun it allowed me to develop
this podcast that all happened because i
started
filling in those gaps of the things that
i didn’t know
by putting myself into those situations
that allowed me to gather that
information
now i’ve told you before that i’ve been
a member of a mastermind
for well over 10 years and that was my
secret weapon
for learning the things that i didn’t
know
but it didn’t stop there i learned way
early on
that in order to truly learn something
you couldn’t be a student of it you had
to choose
how you looked at that topic and you
had to become the teacher of that topic
the professor
of that topic so that’s a skill that i
learned a very long time ago if i
am learning something that i deem
important
i’m no longer a student of it i am
imagining myself
teaching that topic to other people
so i can learn it at a higher level i
anticipate the questions that people are
going to ask
and then i start discovering what those
answers
are so if i did ever teach it i am
able to answer that that mindset has
served me
so well and i will say that’s why i
enjoy the podcast so much
so my rule for the podcast if i learned
something
that helped me out owning a successful
water treatment
company that allows me to talk about it
here
on the scaling up h2o podcast
and i get to learn the topics even
more some of my favorite books i’ve
introduced you to the authors of those
books and i get to ask the questions
that i’ve always wondered
when i go and read those books
so if you treat yourself as
not just the student as the soon-to-be
teacher i promise you will
hold on to information a lot easier and
you’re going to get a lot more
out of it speaking about getting things
out of things i want to talk about the
hang
next week we have another hang
this is where we all get together on a
zoom call
we have a little fun we talk about some
things that are going on
in the industry and then i break you out
into small intimate groups you then have
a couple questions that you are going to
ask each other
but the whole point of it is you’re
going to network you’re going to meet
people
you didn’t know and you’re going to find
solutions to questions you did not even
know
to ask in fact you might meet somebody
to a problem
you haven’t even discovered you have yet
you might be working two months from now
and you can’t come up with the answer on
your own and you remember
oh yeah i met larry on the hang
and i got his contact information and
this is exactly
what he does i now have somebody that i
can call
that can get me over that gap
so i can start to solve this
issue folks it all starts with the hang
please be one of the people that
meet another person on the hang and the
only way you can do that
is by signing up for the hang by going
to scaling up h2o.com
forward slash hang and i will see you on
august 12th at 6 pm eastern time
nation how do you talk about it when you
talk about
your wares that allow you to treat your
water treatment systems
are they products are they chemicals
are they special sauce voodoo juice
what is the term that you use i don’t
know what it is and i’m making stuff up
but i’ve heard a lot of different ways
to put that in fact mark lewis calls
them solutions
in a drum i love that play on words
well regardless of what you call them
you need them in order to run a
successful program
and many of us blend ourselves many of
us
use blenders that help us blend those
and then they ship them to us
no matter what you do you need a
partner to help you when you have
questions about your products and that’s
how i’m going to introduce you to
today please welcome our next guest
my lab partner today is gary garcia of
masters gary welcome to the scaling up
h2o podcast
well thank you trace it’s a pleasure to
be with you today
and this is not the first time that you
have been on the show
you were i’m trying to remember what
show number it was i should have looked
it up and i didn’t but i was roaming the
halls at the ashrae convention when it
was here in atlanta
and i go around the corner and there you
are
that’s correct i was helping out a
company i know
in a booth that they had in atlanta
so a slide interview on that episode
i’ll make sure to have that listed on
the show notes page that was your
official debut
but here is the show is just about you
the scale
up nation’s gonna know who gary garcia
is so why don’t we start off with that
do you mind telling the scaling up
nation a little about yourself
well i’m the technical director of
master’s company
i’m also the technical director of our
subsidiary which is liquilogic
we’re focusing on making liquid ultra
concentrates
i’ve been in the water treatment
business for far too many years that i
care to admit to
and every day is a blessing no no two
days are the same
so i enjoy my career and i’m also
very very lucky to be part of awt
you were on the board this year yes i am
on the board
i am uh honored and humbled about it
the people that are on the board are
amazing
they give up their personal time and
their company time
and try and do things for awt in the
longer term
gary you serve as the supplier
representative
what does that mean and what does your
position
do with awt well as the supplier rep
my role is to provide input and insight
into what the suppliers are thinking and
doing in the marketplace and how it
affects the awt membership
so i act as their voice if you will
issues about
raw materials or the convention or any
topic that comes before the board
my role is to be the voice for the
supplier base
so let’s talk a little bit about you
gary and your company and i’ve had the
pleasure of being able to
work with you throughout the years and
it truly is a pleasure
you do i don’t want to tell people what
you do how about you tell people
the fine services that you provide to
the water treatment community so masters
is a private label manufacturer
most of our product lines that are in
the marketplace do not go out under the
master’s id
they go out as our customer’s id our
focus is uh customer-centric
if there is an issue how we can make it
better for them make it easier for them
that’s what we’re all dedicated to we
understand that we gain when our
customers are successful
so the more success and the easier that
we can make it for them
the better it is for everyone concerned
we manufacture
test kits reagents toll blending
raw material distribution outside of the
water treatment field we do an
awful lot of work in food sanitation we
make
quality assurance reagents many
times customers come to us and ask us
well
what do you think about this formula or
this reagent set and
we’ve been blessed to be able to work
with them come up with some
different technologies be able to
really what i would say play in the
innovation field
we’ve been again very fortunate to uh
do a number of projects which has really
pushed some of the items forward
yeah i’ve really enjoyed you and i
working together and collaborating on
different things and i remember i had a
project going on in puerto rico
and getting things over there and trying
to figure out the best blend
to send to this particular customer and
you and i talked about it and i remember
just leaving that conversation with
gary’s got this he’s taken all the hard
stuff from me
and just just made it easy it was it was
truly fantastic
and that customer today is still happy i
thank you for that
i mean again our focus is to try and
make it as easy
as possible for our customer if our
customer is
out selling and growing their company
we grow by that as well and we fully
recognize that
gary how did you get into this business
trace that’s a scary
story so bear with me for a second okay
okay
well i relate it so at the time i was uh
15 years old my buddy came to me and
said how’d you like to make a couple of
dollars to get some beer money
uh loading trucks and so
we did that for about three weeks it was
at the end of the summer
somewhere along the line i i impressed
the boss of
masters to the point where he said well
why don’t you come and work part-time
for the company and at that time
a lot of high school students were
working part-time
and so i said yes and
it was a wise choice for me because at
the time
my boss owned masters and was actually a
vice president of an international water
treatment college
so i was able to get farmed out to their
manufacturing
their laboratory is like a part-time
worker plus working for master’s
and i did that through high school and
college and it’s given me
experiences and relationships with
other companies and people that there’s
no way i would have been able to
replicate that
in a normal career but it all started
out in that
i was going to earn about 10 bucks for
beer
it all started out in beer there we go i
love that you got it
there came a point where you were able
to
not just work for the company but
purchase the company can you tell us
about that
certainly my boss who remained my my
friend up until the time he passed away
came to me one day and said
i want to sell the company and
there are two paths that can occur i can
sell it to someone else
they will have to give you a five-year
contract if they
if you can’t make it in five years
you’re
like really stupid or no pressure
or you can buy the company so i came
home and told my bride
look we have an opportunity let’s think
it over
we wound up saying yes we literally
sold everything we had to come up with
the money
and uh jumped in with both feet and
ever since then it’s been an amazing
ride so if someone isn’t familiar with
masters and maybe they’re blending
themselves
and and when i say blending uh their
core water treatment products they’re
putting together
in in their facility what what are some
of the things that
maybe they should consider are are there
things that you can do
that the individual cannot are there
considerations that maybe the
individual’s not
thinking of what are those things well
there there’s a whole set of issues for
that um i would not recommend
anyone doing chemical manufacturing
unless they’ve got a background in it
it’s not necessarily inexpensive to get
up and do it well
it is actually rather expensive to do it
there are of course risks involved if
you don’t have the chemistry background
and manufacturing background
that can be pretty dicey sometimes the
other
of the matter is is that the inspections
the regulatory
issues keeping up with all of that can
be burdensome
sometimes there’s a thought process that
says well if i do it all myself
i’m going to save a lot of money and
that’s really not
true i mean i’ve actually gone through
with customers and showed them
if they did it themselves versus farming
it out to a toll blender because the
toll blender is nothing more than an
outsourcing group for
the blender has the background and the
ability to do it well
and and to do it right some people get
hung up on confidentiality they think
that
someone like masters is going to go tell
tales and that’s easy to resolve with a
non-disclosure agreement
those are binding and if anybody turns
around and steps outside the boundaries
they’re going to get sued
and lose real quick i would also say
that
for a lot of companies their forte is in
selling and marketing
and doing the heavy lifting of the
blending and doing all the rest of that
is to a large measure a waste of time
you know you’ve got to hone your talents
and make sure that you’re applying your
talents properly
i think that’s a great point i i shared
on this podcast a while ago
but it comes to mind i work with a coach
his name is tim fulton
and when i first started my company i
was doing everything myself
and i remember i was cutting the grass
and he said well
what what do you think you would bill a
customer to go cut their grass and i’m
like what are you talking about
but what he was trying to get me to
think about was how valuable was my time
and more importantly what wasn’t i
working on because i was doing something
that other people could do better for me
you know i couldn’t agree more i mean
right now in the marketplace
raw materials and certain items are
literally not to be found so if you were
doing your own manufacturing you’re
trying to work out all of those
logistics
trying to balance the changes
knowing whether or not this polyacrylate
will work in place of that polyacrylate
whether or not
your change is going to avoid an fda
letter for guaranteeing stuff all of
those things come into the pot
and so again i would say that for a
number of companies
you’re actually better off going to a
toll blender whether it’s masters or
someone else in the marketplace let them
do the heavy lifting concentrate on what
you do well which is sales and marketing
i get the fortune of working with a lot
of water treatment companies
and i’m always surprised at the number
of skus the number of
products they have in their warehouse
and it almost seems like a
representative will have an idea for a
product and they’ll just make it and all
of a sudden there’s a palette of this
product that was used
at one account for one week and now they
have all this debt inventory
so my question to you is as a business
owner
as somebody that might be managing that
warehouse area
what do they need to consider when
they’re adding a new product to their
line
well a lot of times they get caught into
the trap
that they don’t really know what the
sales volume is going to be for that
product
so i go back to customers many times and
say that once a year what you really
should do is try and
look at your product line and pair out
anything that’s not been sold
because that’s just going to put more
stuff in the warehouse
sometimes it’s a specific raw material
that you purchase for that
all of which is costing you time and
money i try and explain to customers
simplify simplify simplify
if you find out that you can properly
in an application use an existing
product that’s your best bet
if you find that you want to make
something for a competitive sale
that’s great but if it’s for one or two
five gallon containers
you’re chasing that you shouldn’t be
chasing
and then as far as developing product
what do you think companies should do
should they should they stick to a
specific
geographical region do you think they
should have
one product that satisfies multiple
regions is there a line of thinking
around that
well there actually is a logic for that
so if you have a geography that
encompasses
soft water makeup let’s say new york
versus indianapolis you may have to
customize your product line so that you
have both of those
covered but by the same token you soft
water that you’re
using in upstate new york you can
actually use that
in deliberate soft water applications
for cooling
you don’t need to create a new product
same goes for
raw material selections once you have
your core set
and you’ve got it pretty well fleshed
out then you can
intermediate things back and forth
there’s too much of a rush
i think sometimes for people to
customize where they don’t need to
customize
and as you pointed out yeah you know
that palette sitting in the back
now you’ve got to pour out the
containers and rework it
or you know you put it off to the side
and you don’t want to deal with it and
then a year goes by and things like that
again i would reiterate simplify it try
and keep that product line as
tight and as neat as you can because
otherwise it’s
going to cost you time and money i know
a lot of people try to save time and
money by bringing
inventory in a lot of companies are
just drop shipping straight to the
customer how can somebody determine
what’s right for them
well all of that is flexible i think
we have customers where we will stock
some of their warehouses
they want materials available in case a
customer has an emergency they need a 5
gallon or
or even a 15 gallon to be able to pick
it real quick and
and either deliver it to the customer
get it there real quick
drop shipping from our perspective is
actually quite easy
uh everything goes out under our
customer’s name
there’s no identification of masters
why do you want to intermediate to a
warehouse and then shipping it out
to the end user that’s just double cost
in today’s world
as you know freight rates are climbing
it’s it’s much easier much simpler to
just drop shipping
but by the same token i would reiterate
we have customers where we do put
materials in their warehouse
and then drop ship the rest of the
product and a lot of people just do
things because it’s how they’ve always
done them
but you know now as you mentioned raw
materials are harder to get
shipping costs are going up now might be
the right time to evaluate
you know maybe you are doing things the
right way but if you are just doing that
by default
you really don’t know what would you
recommend
that everybody just needs to look at is
there a particular
number is there is there something in
their company
to say hey look at this and that will
help you just begin the evaluation
process
well taking a little bit of time and
sitting down
and looking at what their sales base is
so
if they have not sold something uh in
the
last year or maybe the last two years or
if they’ve only sold a couple of
containers
you might want to pair that out at a
product line or can you find a
replacement for it in the product line
by the same token they might want to
also do that with some of the raw
materials that they
buy if they’re not purchasing on a
routine basis
it may not warrant that you carry that
forward
i’m always a fan of once a year
trying to sit down with a customer and
saying look
here’s the data here’s what you bought
this is the directions you’ve been going
in are you still going in those same
directions is it possible for us to
consolidate
a 10 nitrite solution with a 15
whichever one that you’re selling the
most of unfortunately
that takes time somebody in the
organization has to sit down
and spend an hour or two going through
it but when you come out the other side
you find
that you’re much more informed about
what’s actually going out the door
and you’re able to pair out all the rest
of that item
that you don’t really need it’s another
sku it’s another pallet sit in the back
of the warehouse
you mentioned regulatory earlier what
are some of the things that we need to
make sure that we understand
if we’re working with these types of
products it’s a challenge
keeping up with regulatory all the time
you have to
be aware of dot epa
everything else under the sun for that
if you’re blending your own you have
osha considerations that you have to be
aware of
you never want to assume that you won’t
get an inspection or someone won’t have
a problem
the regulatory side for those who are
not
prepared to do a lot of homework they
can make mistakes
very very easily and if you get caught
in the mistake
it’s very expensive and then typically
that follows another inspection which
follows another inspection
and the dominoes are just pushed forward
absolutely correct once you get dinged
you’re on the list they will be back for
here
in our location we typically get
inspections at least once a quarter
we’re on a first name basis with the
people not because we’ve done anything
wrong
but because we are a chemical
manufacturer they’re in here
asking us questions and making sure that
everything is okay
simply for that fact and i’m sure that
anyone who is doing
any larger scale manufacturing is
finding the same
issue gary can you share a client
success story with us
many years ago a company started up
the individuals left a large service
company
they got master’s names through the raw
materials supplier base
we actually sat down had a number of
meetings
they were fairly astute from a technical
application standpoint they were not
necessarily astute from a manufacturing
regulatory and all the rest of the
things that go into the little cocktail
we exchanged information we were
privileged to start manufacturing their
products
the nice part is after 20 some odd years
that little startup company which
started out with zero sales trades
is now a multi-million dollar company
and
very successful and uh whenever i see
the people
we kind of laugh and joke about the
early times in in doing
it and that actually gives myself
personally and our organization
a huge sense of fulfillment watching
these companies grow
and doing that we’re blessed to actually
have our very first blending customer
we did not get into the blending
business deliberately it was by accident
on the test kit side we’re fortunate to
have customers that go
back almost 50 years with us although
they’ve been bought and sold several
times
it’s a wonderful feeling to see um
customers grow
and develop and actually become friends
gary i love asking this question with
people that have been in this industry
for a while
so think back through your career what’s
your
funniest water treatment story the
gentleman who called me
and started telling me this has passed
on
he’s been gone probably 15 18 years
he had worked for a company that was
primarily a jan sand
supplier rather than a true water
treatment service company
and he caught me by surprise and i have
to say
i was speechless when when he started
telling me this
he called up and he said that he had the
greatest chemistry for cooling what
and i’m like okay and he started telling
me this
then he told me that it was sodium
sulfide and that he was putting it in
cooling water to scavenge the oxygen
and i had to restrain myself
from laughing out loud really holding
back
and after the phone call was over i
traced i started laughing like crazy
well hopefully it wasn’t a contract
account that’s all i’m i’m hoping for
him
right subsequently about a month later i
sat down over a cup of coffee with the
gentleman
and and had a nice chat but at the time
he was absolutely convinced that that
was going to be the next new thing and
he was going to be able to do this
[Laughter]
so what is something that you see people
doing in our industry
and you just once and for all want to
say
stop doing that oh i i think that that
is a condition
in my humble opinion that many people go
through in a variety of different things
buying solely on price that can get you
into trouble buying raw materials solely
on price not looking at the
the value proposition not looking at the
actives
how one compares to the other even when
it comes to test kits and blending and
everything else
you really do and should look at the
value proposition
and that’s the same thing that the
water treatment service companies face
they’re out in the marketplace some
companies are
very very inexpensive but don’t
necessarily deliver to value the quality
and the performance
and the same thing happens on the
supplier and certainly with masters
we get compared to other stuff literally
every day all day long
so we have a challenge and that
challenge is to communicate that
for the price you’re getting large
amounts of value with us
i think that’s a global issue i mean we
as water treaters don’t like it when
customers
look at us on price and a lot of times
it’s our fault because we’re not
explaining our value
so maybe that’s the lesson we all need
to make sure we understand each other’s
value and make sure that we’re
talking in that language well as is
the the person you were talking about
before is your coach he was trying to
impart to you the value
of what you do and that cutting the
grass is not imparting the value that
that you possess
so yes that’s a large struggle for that
in that
if you’re only looking at price you know
sometimes you get what you pay for
truer words never spoken are there any
new technologies that we need to be on
the lookout for
there’s a number of items that are
in development whether they’re going to
come to the marketplace or not
one for certain is there are companies
looking at azoll replacements
because the cost has gone up and
availability has gone down
there are a couple of companies looking
at various different polymer backbones
because once i have the backbone i can
attach different functionalities on it
both of those i think in the next year
or so will come to some development
into the marketplace and those will
probably
improve the product applications fairly
substantially
there’s always a move back and forth to
being greener being more biosustainable
some of those materials are likely to
come to the marketplace in the next
year maybe two well since i have an
official board member
on with me what can you tell us about
the upcoming
convention what are the details are we
in person
what’s going on with awt so we
are in person everyone i think would
say that last year’s attempt at virtual
was
the best that we could do but it does
not take the place of being impersonal
there will be a little bit larger
exhibit hall this year
because things are being spaced out so
that there’s a little bit more distance
fortunately um as you know cdc
has said that if you’ve been vaccinated
you don’t need a mask and things
and as that progresses along i’m i’m
really hoping that that gets better and
better so that by the time we meet
um we’re literally back to normal but
an official basis the convention’s on
and moving forward aggressively
there we go well gary i’m going to ask
you some
lightning round questions but before we
transition there
what’s the one point you want to make
sure is
crystal clear with our audience today on
behalf of
masters if we can be of any service to
people all they have to do is just let
us know
we’re not the kind of company that is
pressing for sales every five seconds
if we can help in any way that’s all
they need to do
the second part of is a personal note
in the fact that i am again honored and
blessed to be
part of awt and i can’t say enough about
the quality of people that i’m able to
work with
they’re great well gary i’m going to go
ahead with the lightning round question
so these are the same questions that i
asked to
all of my guests so the first question
is
is you now have the ability to go back
and talk to yourself
on your first day working with masters
what advice would you give yourself
kind of similar to the advice i gave
myself then
be quiet observe and learn
learn learn if you think you know
something
slap yourself upside the head because
you don’t know anything just keep
learning and learning i heard somebody
say the other day
your very first day was the smartest you
ever were
and then you start learning all the
things you didn’t know after that
[Laughter]
quite true uh what are the last few
books that you’ve read
i love reading on a variety of subjects
so
paris 1919 the fountain head
and uh grant biography all right
now are you one of those guys that can
read books at the same time
or are you a one book at a time person i
try and be one book at a time
but i invariably find that i’ve got two
or three going at once
i might have more of a technical book
going and then
for relief i’ll i’ll do a spy novel or
something else
but most of the time trace seriously i
have i have two or three going at once
what’s your favorite water treatment
resource
awt all right so uh within the awt
if somebody wants to answer questions
about
what the different components in their
products do
what resource would you recommend for
them well
there’s actually a number so when it
when it comes to something specific like
that the raw materials manual is helpful
the trtm
is helpful it is always helpful to
broaden out your base
and from this standpoint get close to
some of the people
that are knowledgeable in awt get their
email
one of those people is trace blackmore
learn to when you have a question
send them an email say you know what if
you can rely on the exchange to a large
measure
but the talent pool inside of awt is
world-class can’t go wrong when
hollywood finds out about your life
they’re going to write a script about it
who plays gary
anyone with hair okay all i care about
is that they have hair because i don’t
have any
all right i don’t think anybody’s ever
answered it that way
final question you have the ability to
talk to anybody throughout history who
to be with and why
i currently would pick winston churchill
as a
leader who went through troubled times
and came back multiple times
it’s a nice story so sitting down with
him
having a glass of bourbon or something
and uh being able to talk to that person
i think that would be enlightening he’s
on my list as well
well gary i appreciate you coming on the
podcast sharing some information about
what you do
and how we can start looking at our
products a little bit differently
i thank you again trace
nation i have known gary for a very long
time
and i have to tell you gary is one of
those people
that is so generous with the information
that he has
and if you don’t know gary reach out to
gary
he’s just a good guy to get to know and
he just has knowledge because he just
knows
so much about blending products it is
just
incredible when you’re at a stop
because you cannot get past whatever is
not going in solution
or why you’re not getting a reaction
that you need or why something isn’t
working the way that it should
having somebody that you can call like
gary
is invaluable so wherever
you get your wares even if you are
blending
yourself having somebody that you can
call
has just been tremendous for me
in my business and when you can now
partner with somebody
now somebody else can see potential
issues that you might not
even be looking for so i hope that you
are just thinking outside of the box
when it comes
to the products that allow us the
foundation
of everything that we do
nation i talk a lot about my father on
these episodes and one of the things my
father
never taught me was the blending of
products that was something that i had
to learn on my own now i didn’t do it on
my own
but as i’ve said before i knew that i
didn’t know things i probably didn’t
know what i didn’t know
so i aligned myself with people that
helped me learn what it was that i
didn’t know
many of these people you have heard on
this podcast
and they have allowed me to gather the
information that i now carry around
in my head today so i can help myself
and then even other companies that i’m
working with
it all started because i was not
too prideful to ask for help
so many times we are so wrapped up in
what somebody else is going to
think about us we don’t go the extra
mile we don’t go the next step
we don’t learn something new we’d rather
not appear foolish well folks even if
you do appear foolish that’s only for a
second
and then you’re going to get the
information that you need to start
building on whatever question that you
have
please do not be too embarrassed to ask
the question
that’s going to open the door for all
this knowledge
that you didn’t even know that you
needed to ask for
something else you probably didn’t know
you needed to ask for
and you don’t because i’m going to bring
them on right now here’s james mcdonald
[Music]
hello scaling up nation the next james’s
challenge as we grow
as an industrial water treatment
professional drop by drop
is
research the practical or pcorious
scaling index
or psi we’ve covered the langelier
saturation index and risener stability
index
in these challenges but the practical
scaling index has a different twist
as it tries to account for the buffering
capacity of water
why and how does it do this how does the
psi compare to
lsi and rsi that’s just what you should
learn
and more as you tackle this week’s
james’s challenge
be sure to share your experience on
linkedin by tagging it with hashtag jc21
and hashtag scalinguph2o this is james
mcdonald and i look forward to seeing
what you share
james thanks again for that so many
people out there
are hashtagging to allow us to see
what they’re doing please share what you
are doing
on social media a lot of people have
recently caught up with a lot of the
challenges i’ve heard a lot of people
are binge listening to scaling up h2o
i don’t care how you listen as long as
you listen
i also want you to let me know what you
want the next episode of scaling up h2o
to be so if you can go to
scalinguph2o.com
and let me know by either sending me a
voicemail
or by going to our show ideas page
i will be sure to have a long list of
topics to bring you
a laundry list of scaling up h2o
episodes
nation another episode’s going to come
at you next week so i know it’s a long
time to wait but it’s definitely worth
the wait
i thank all those people that have
helped me build those episodes
and until next time have a great week
take care of each other and
learn something new
[Music]
scouting up nation so many people that i
talk to
want to join the rising tide mastermind
but they’re concerned
about being able to commit one hour
a week for the mastermind calls folks i
have to tell you when you
experience that hour you realize that
that is the power
hour that changes every other hour that
you will
experience that week if we keep doing
the same things we will keep doing the
same results
and that one hour a week allows you to
get out of
the day-to-day so you can work on your
day-to-day
do something different find out about
the rising tide mastermind by going to
scaling up h2o.com forward slash
mastermind

26:19
NOW PLAYING
204 Pinks and Blues Questions From The Nation! Being Profitable
Scaling Up!
1 view