086 Pinks and Blues: Alkalinity


086 Pinks and Blues: Alkalinity

Episode 86: Show Notes

If there is one thing that confuses most water treaters, it is the subject of alkalinity. Alkalinity is a topic that if you can understand, it helps you better understand some of the tests you run on your systems. In fact, knowing alkalinity can tell you what test to run and not to run. Continue Reading

085 The One with the Business Operating System


085 The One with the Business Operating System

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OK Scaling UP! Nation! You know that I love business. And I love helping people in business even more. If there is a common denominator with almost every business I help, it is that they are trained to be water treaters, but not to be business owners or managers.

Here I go again, more on EOS, The Entrepreneural Operating System. EOS has helped me and my company more than any other system or book. Today, we cannot imagine working without it. I also use EOS as a tool to help other companies I work with. And… They love it as much as I do. Join me as I interview Mike Paton of EOS Worldwide. We talk about how to solve most of the problems we all have in business. So, if you own a business or work for a business, get ready to learn about one of the best tools for any business.

FREE TOOL: EOS Delegate and Elevate

More about Mike Paton:

Mike Paton has been learning from entrepreneurs for most of his life. Today he works hard to give back – as an award-winning speaker, best-selling author, Certified EOS Implementer™, and as the Visionary for EOS Worldwide.

Paton discovered the Entrepreneurial Operating System® (EOS) a dozen years ago while trying to take a $7 million company to the next level. Feeling stuck and more than a little frustrated, his search for answers led him to Gino Wickman and EOS. Having helped run four entrepreneurial companies, Paton instantly recognized the power of this simple, holistic “way of operating” a small business. He quickly became a passionate advocate, joined the Professional EOS Implementer Community, and dedicated himself to helping other entrepreneurs get what they want from their businesses.

Since then, Paton has conducted more than 1,200 full-day sessions with the leadership teams of more than 110 companies and helped thousands more entrepreneurs by sharing EOS in dynamic talks and workshops the world over. During that journey, Paton wrote Get A Grip: An Entrepreneurial Fable with Gino Wickman and then succeeded Gino in the role of Visionary for EOS Worldwide. In that role, he leads a close-knit community of more than 250 Professional EOS Implementers™ around the globe – each passionate about helping entrepreneurs run better businesses and live better lives.

Key Points From This Episode:

  • Entrepreneurial Operating System (EOS) [0:00:46]
  • Book Recommendation [0:01:22]
  • How to take advantage of EOS [0:05:04]
  • What is EOS? [0:08:05]
  • Lessons Learned [0:09:42]
  • EOS Creed [0:10:16]
  • Common frustrations and challenges [0:10:39]
  • EOS activities [0:14:33]
  • Why is it called an Operating system? [0:22:20]
  • EOS Series books [0:28:16]
  • FREE tools [0:33:39]
  • Learning more about EOS [0:36:22]
  • And a lot more!

Tweetables:

“Lesson #1: If the people in-charge don’t want to run their business this way, it will not work!” @MikePaton @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #Theonewiththebusinessoperatingsystem #EntrepreneurialOperatingSystem

“Don’t lose sight of your vision and your passion.” @MikePaton @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #Theonewiththebusinessoperatingsystem #EntrepreneurialOperatingSystem

“Make sure to surround yourself with great people who are good at and have passion that your business needs.” @MikePaton @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #Theonewiththebusinessoperatingsystem #EntrepreneurialOperatingSystem

“Trust the process!” @MikePaton @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #Theonewiththebusinessoperatingsystem #EntrepreneurialOperatingSystem

“I urge you to try something new so you can get better results.” @traceblackmore @MikePaton #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #Theonewiththebusinessoperatingsystem #EntrepreneurialOperatingSystem

“Folks! We are almost 10K Subscribers and we’re in 57 countries. And the only way that is happening is because you. The Scaling UP! Nation are out there!” @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #Theonewiththebusinessoperatingsystem #EntrepreneurialOperatingSystem

Links Mentioned on this episode:

Mike Paton on LinkedIn

The Entrepreneurial Operating System

Mike Paton Email: mpaton@eosworldwide.com

Books Mentioned

The Son: Philipp Meyer

Essentialism: The Disciplined Pursuit of Less

Learning How to Avoid THE GAP

Unique Ability

Good to Great

The Energy Bus

EOS Series books

Traction: Get a Grip on Your Business

Rocket Fuel: The One Essential Combination

Get a Grip: An Entrepreneurial Fable

How to Be a Great Boss

What the Heck is EOS?

Shows Mentioned

Ep 22: The One with Tim Fulton

084 Pinks and Blues: pH


084 Pinks and Blues: pH

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Everybody uses pH but very few truly understand what it is.  Moreover, the people that are brave enough to ask, “What is pH?” hardly ever get an answer that is helpful. 

No promises, but I am going to do my best to explain pH in a way that is not only helpful but useful.   

Requirement:  You must visualize what I am saying during the podcast. 

Please enjoy my explanation of pH. 

Key Points From This Episode:

  • Show Ideas [0:01:16]
  • Why behind the Q’s [0:02:12]
  • Explaining pH [0:03:07]
  • Visualizing pH [0:05:19]
  • Pressing pH on your meter [0:11:02]
  • And a lot more!

Tweetables:

“One of the 5 ingredients of scale is pH.” @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #pinksandbluesph #understandingphbetter

“As we increase the pH, the more susceptible to scaling we become. As we reduce pH, the more susceptible dissolving scale the water becomes.” @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #pinksandbluesph #understandingphbetter

083 The One About Water Management Plans


083 The One About Water Management Plans

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Water Management Plan, Oh My!

Many wonder about what they are, do they need them and how to educate their customers on them. 

Today we have one of the industry’s leading experts to help answer all of these questions and more.  Join me as I talk with Matt Frejie of HC Info.

Claim your discount now – Code: scalingup5

More about Matt Freije: 

Matt Freije is the founder and CEO of hcinfo.com and the content director for LAMPS, its cloud-based application used by thousands of building engineers, water treatment professionals, and health officials for Legionella water management plans, analytics, and training.

Download your CDC ToolKit
Download your Legionnaires’ info

Key Points From This Episode:

  • Most incredible substance on earth [0:01:54]
  • Introduction on Legionella [0:00:49]
  • Myths on Water Management Program [0:01:15]
  • Legionella Prevention [0:01:59]
  • What is Legionella? [0:03:57]
  • Cooling Towers [0:05:59]
  • ASHRAE 188 [0:07:10]
  • Site Survey Training [0:13:02]
  • Common Mistake during the survey process [0:25:14]
  • Tips from Matt Freije [0:36:18]
  • And a lot more!

Tweetables:

“Know what you need to know, know who you need to partner with. What you want to do and what you don’t want to do. It’s not always the same company.” @mattfreije @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOneaboutWaterManagementPlans

“Don’t compromise and just enjoy the training work!” @mattfreije @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOneaboutWaterManagementPlans

“Learn more on what you don’t know.” @traceblackmore @mattfreij #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOneaboutWaterManagementPlans

“Don’t be afraid to take a professional with you. And learn from that professional and make sure you’re doing the right things in the right ways.” @traceblackmore @mattfreij #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOneaboutWaterManagementPlans

Links Mentioned on this episode:

Matt Freije on LinkedIn

Matt Freije Company Website

Legionellosis Video

EP9: The L Word

SPQR: A History of Ancient Rome

The Autobiography of Martin Luther King, Jr.

God is Good: He’s Better Than You Think

Survival Guide: A Navy SEAL’s Secrets to Surviving Any Disaster

082 Pinks and Blues: Calibration


082 Pinks and Blues: Calibration

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I know you know the feeling.  You just got a delivery and it’s your brand-new pH meter you ordered from your favorite supplier.  You open the box, experience that new meter smell and can wait to start using it.  In fact, most of us are so excited, we never even open the operations manual.   

On today’s episode we are going to talk about all the different probes and sensors we have on our meters and controllers.  Specifically, how to calibrate them.  The truth is that most probes are dying as soon as they come off the manufacturing floor.  As a water treater we rely on the tools we use to be accurate so we can make changes based on the right information. 

Sit back, relax and learn about all things calibration.  Oh, and maybe read that manual to help to. 

Key Points From This Episode:

  • Proper way to calibrate [0:00:52]
  • Different Probes [0:01:25]
  • How to Properly Calibrate Probes [0:02:37]
  • Cleaning your meter [0:06:24]
  • Standard Conductivity Probes [0:09:12]
  • High Conductivity [0:11:40]
  • Different types of standard [0:12:08]
  • pH Standards [0:14:06]
  • Controllers [0:19:01]
  • Handling Probes [0:19:54]
  • Importance of Original Equipment Manual [0:20:43]
  • Failing probe back to life [0:21:08]
  • And a lot more!

Tweetables:

“9 times out of 10 – When people have probes that aren’t holding consistently, their battery hasn’t been replaced like it should.” @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #pinksandbluescalibration #calibrationandprobes

“If you keep your equipment clean, you will get so much better results from that equipment.” @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #pinksandbluescalibration #calibrationandprobes

“You are only as good as the equipment you are using. And your equipment is only as good as the person that is using that piece of equipment.” @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #pinksandbluescalibration #calibrationandprobes

080 Pinks and Blues: Filming Amines


080 Pinks and Blues: Filming Amines

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Last year I had the pleasure of speaking at the AWT Conference in Orlando, Florida. I thought the information I shared during the conference would make a good show. For your sake, I hope I’m right. 

As I am sure you know by now, I love to trust but I insist on verification. For example, when someone told me about using the SperiPen for phosphate digestions, I did and experiment to verify the information I received. You can hear all about what I did with this on Episode 47. So, using the same methodology, I decided to test the information I was receiving about Filming Amines in the same style. 

Water treaters never have a problem giving their opinion on what they think of something. Just ask one! However, I do think we have an issue with explaining why we have such an opinion. Especially when it comes to giving enough information for others to make decisions based on such an opinion. Nation! It is my goal to get you to think on this show! My commitment to you is that I will get you started, but you then need to take that information and verify it for yourself. 

Enjoy the “podcast version” of my AWT presentation on Filming Amines. 

CLAIM THE PRESENTATION NOW!

Key Points From This Episode:

  • AWT Annual Convention & Expo 2018 [0:00:49]
  • Filming Amines Testing [0:01:19]
  • Steam Boilers [0:04:52]
  • Closed Loops [0:05:50]
  • Corrosion Coupons [0:10:17]
  • Nitrite Test [0:13:19]
  • Resolving System Leaks [0:30:02]
  • Cooling Tower testings [0:41:33]
  • And a lot more!

Tweetables:

“The hotter the surface is the better the Filming Amines work!” @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #pinksandbluesfilmingamines #filmingamines

“I hope that this helps you understand how we set up a test for Filming Amines.” @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #pinksandbluesfilmingamines #filmingamines

“Just because we have good results in our Filming Amines test does not mean that you’re going to have the same results in your system because you might have totally different parameters.” @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #pinksandbluesfilmingamines #filmingamines

“The better you know the test, the better you’re going to interpret the results. And the better you interpret results, the better you’re going to run that program for your customer.” @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #pinksandbluesfilmingamines #filmingamines

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AWT Presentation 2018

046 The One About Phosphate Testing

Steri Pen

075 The One that’s All About Corrosion Coupons

079 The One with The Waste Water Guy (Part 2)


079 The One with The Waste Water Guy (Part 2)

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Nation!  you ask for it, so here it is!  An Episode series on Waste Water. 

Every year the Association of Water Technologies (AWT) offers a training seminar on waste water.  The trainers that donate their time are top notch.  They explain everything a beginner would need to know to begin a career in waste water treatment.  Unfortunately, not everyone can attend these seminars.  So, in an attempt to deliver to the Scaling UP! Nation! a piece of what you get at the that training, my friend Kevin Cope of (insert his company) was gracious enough to come on Scaling UP! H2O and take us through a complete survey of a water plant. 

I know this episode will be one of your favorites.  So, buckle up!  Your about to be transported into a water plant though the expertise and experience of Kevin Cope. 

Key Points From This Episode:

  • Waste Water Treatment Survey [0:01:11]
  • Collecting Data and more [0:02:03]
  • Getting to know your operators [0:03:15]
  • Samples and Test [0:05:12]
  • Competing from yourself [0:15:13]
  • Feed Systems [0:15:46]
  • AWT App (Waste Water Calculations [0:17:34]
  • Know the numbers [0:20:19]
  • Things to consider when doing field trials [0:23:40]
  • Waste Water vs Boiler Cooling Water [0:31:08]
  • And a lot more!

Tweetables:
“Make sure you always follow those procedures and make sure you get it right before you move on to the next step.” @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOnewithTheWasteWaterGuy

“Find your own way of doing it, and stick with it for as long as it’s correct.” @KevinCope @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOnewithTheWasteWaterGuy

“Know and understand what your plan is when going to a plant. Don’t just jar test the jar test!” @KevinCope @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOnewithTheWasteWaterGuy

“Understanding all aspects of our markets, not just waste Water Industry but ALL.” @KevinCope @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOnewithTheWasteWaterGuy

I hope that you use today to make whatever you’re doing 1% better. If you can just get 1% better each and every day, imagine where you’re going to be at the end of the week, month or year.” @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOnewithTheWasteWaterGuy

What are you going to do today that was better than you did yesterday? – @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOnewithTheWasteWaterGuy

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Kevin Cope Company Website: https://www.brenntag.com/

Kevin Cope on LinkedIn: https://www.linkedin.com/in/kevin-cope-5b50651b/

078 The One with The Waste Water Guy (Part 1)


078 The One with The Waste Water Guy (Part 1)

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Nation!  you ask for it, so here it is!  An Episode series on Waste Water. 

Every year the Association of Water Technologies (AWT) offers a training seminar on waste water.  The trainers that donate their time are top notch.  They explain everything a beginner would need to know to begin a career in waste water treatment.  Unfortunately, not everyone can attend these seminars.  So, in an attempt to deliver to the Scaling UP! Nation! a piece of what you get at the that training, my friend Kevin Cope of (insert his company) was gracious enough to come on Scaling UP! H2O and take us through a complete survey of a water plant. 

I know this episode will be one of your favorites.  So, buckle up!  Your about to be transported into a water plant though the expertise and experience of Kevin Cope. 

Key Points From This Episode:

  • Learning more about Kevin Cope [0:02:01]
  • Complete Waste Water Process [0:04:38]
  • What to do and expect during Waste Water Survey? [0:09:44]
  • Clarifier [0:18:04]
  • Coagulant & Flocculant difference [0:19:29]
  • Secondary Clarification [0:24:45]
  • And a lot more!

Tweetables:
“Welcome to the best and most listened podcast! Scaling UP! H2O.” @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOnewithTheWasteWaterGuy

“To me this is really the essence of what we do at the training at the AWT. Give the folks some kind of idea when they walk in.” @KevinCope @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOnewithTheWasteWaterGuy

“When you’re going to a plant, ASK! (What are you doing here? What are you trying to remove? What are these equipment use for).” @KevinCope @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOnewithTheWasteWaterGuy

Next week with Kevin Cope (Part 2): We are going to talk about what a Water Treatment Professional needs to do now that they know what’s inside the plant and much more! @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOnewithTheWasteWaterGuy

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Kevin Cope Company Website: https://www.brenntag.com/

Kevin Cope on LinkedIn: https://www.linkedin.com/in/kevin-cope-5b50651b/

075 The One that’s All About Corrosion Coupons


075 The One that’s All About Corrosion Coupons

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If you are an industrial water treater, most likely you have seen a corrosion coupon at some point.  However, if you haven’t, today’s episode will teach you all about them. I remember a time when I placed an ad for my corrosion coupon lab in an industry magazine. After we created the layout for the ad, the sales rep called me to tell me I forgot the “coupon” in my graphic. The graphic I created featured 3 corrosion coupons. He wanted to know what discount (coupon) I was going to offer people who used my corrosion coupon lab. I thought that was funny. It also gave me the prospective that corrosion coupons tell you how much metal is being taken off of the system.  Finding this information out quickly can save you a ton of money on your heat transfer equipment.  So maybe the sales rep was on to something. 

Corrosion coupons are very inexpensive ways that you can measure metal lose in a system you are treating for corrosion protection. Because they are inexpensive and easy to use, you can use them to pro-activity make a change in your program based on their results. In my career, I have analyzed 1000’s of corrosion coupons. Do anything enough, and you get pretty good at it.  Scaling UP! H2O has received a large amount of questions around corrosion coupons. I normally answer a few questions from the audience on Pinks and Blues episodes. Since there were so many corrosion coupon questions, I decided to make it an entire show on everything you ever wanted to know about corrosion coupons.  Join me as I talk about corrosion coupons from A(l) to Z(n). 

Key Points From This Episode:

  • What’s Corrosion Coupons? [0:01:01]
  • Corrosion Coupons Analysis [0:02:35]
  • Types of Corrosion Coupons [0:07:40]
  • Corrosion Coupons Standards [0:12:35]
  • Guidelines [0:30:55]
  • Analysis [0:31:16]
  • And much more!

Tweetables:

“Enjoy our SPECIAL Corrosion Coupons Pinks & Blues.” @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOnethat’sAllAboutCorrosionCoupons #corrosioncoupons

“9 times out of 10, installations issues are what I see when Corrosion Coupons data does not come back properly.” @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOnethat’sAllAboutCorrosionCoupons #corrosioncoupons

“Corrosion Coupons are going to help you be a better water treater because you’re going to have the data about that system.” @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOnethat’sAllAboutCorrosionCoupons #corrosioncoupons

074 The One Where Every Drop Counts


074 The One Where Every Drop Counts

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Water, Water everywhere…  Well, is it really?  As a Water Treatment Professional, we have a professional responsibility to look after this valuable resource.  It’s not just a responsibility, it is in the DNA of our job.  Water Treatment is the original “Green” profession.  We were Green before anybody ever thought about being Green, even Kermit.

If we do our jobs properly, we have a tremendous opportunity to reduce the amount of water our systems use.  And that’s being Green no matter how you define “Being Green”

green /ɡrēn/

  1. Utilizing the smallest amount of resources possible
  2. Saving money by reducing the amount used

Our guest today is Kathy Nguyen of The Cobb County Water System.  Cobb county is a suburb of Atlanta, GA.  Join me as I speak with Kathy about water and get some ideas of what we can do to be more green.  No matter how you define it.

More about Kathy Nguyen: 

Kathy Nguyen graduated from Berry College with a BA in Speech/Communications. She studied Environmental Management at the University of Maryland. She has been with Cobb County Water System for since 2001. In 2004 she became the Water Efficiency Manager, where she developed, implemented and manages the Water Efficiency Program.

In 2009 she became the Senior Project Manager for Water Resources. She is currently the Customer Service Division Manager. She is a member of: American Water Works Association, Georgia Association of Water Professionals, Technical Coordinating Committee for Metro North Georgia Water Planning District, Department of Community Affairs WaterFirst Adjudication Team, Technical Advisory Committee for both the State-wide Water Plan and the State-wide Water Conservation Plan, Past-Chair of the Alliance for Water Efficiency Public Education and Outreach Committee, the Georgia Water Wise Council the Georgia Section of American Water Works, The Irrigation Association SWAT Promotional Working Group.

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  • Water Efficiency [0:00:26]
  • Statistics [0:04:13]
  • Climate Issues [0:07:22]
  • Conserving Water [0:09:26]
  • Green Buildings AND LEED [0:11:23]
  • Tips from Kathy [0:12:31]
  • High Efficiency [0:15:43]
  • Water Quality [0:17:00]
  • Legionella [0:21:09]
  • Cooling Towers [0:22:02]
  • And much more!

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“Being on the Water Treatment Industry, we have a huge impact on what we can do to conserve this vital resource.” @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #theonewhereeverydropcounts

“Having a clean water and a sufficient supply of it is a partnership between us and them.” @wtrkat @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #theonewhereeverydropcounts

“If you do your part and you maintain your home plumbing system and you are as efficient with that water as much as possible. Then we do our part to make sure we protect your supply and the water we deliver to you is safe.” @wtrkat @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #theonewhereeverydropcounts

“My hope is that we take a little something and do something with it.” @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #theonewhereeverydropcounts

“What is the one small thing that we can put into action that we were reminded of today and we are going back and be part of the solution?” @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #theonewhereeverydropcounts

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Kathy Nguyen on LinkedIn

Kathy Nguyen on Twitter