Scaling UP! H2O

351 Maximizing Water’s Potential: Tech and Water Treaters in Perfect Harmony

“Pre-treatment is the key to everything.” – Dr. Kelle Zeiher

Learn about the profound impact of cutting-edge technology on the realm of industrial water treatment, accompanied by the insights of esteemed reverse osmosis specialist, Dr. Kelle Zeiher from Garratt-Callahan. With over three decades of dedicated experience in the water industry and a distinguished background in chemistry, Dr. Zeiher shares invaluable insights into the transformative synergy between advanced technology and the pivotal role of water treaters.

At the heart of our conversation is Dr. Zeiher’s revolutionary technology, AROS (Aqueous Reuse Optimization System), a groundbreaking solution allowing for multiple cycles of water usage, unlocking unprecedented opportunities in water treatment efficiency. Join us as we delve into how this winning duo of technology and water treaters is redefining standards in equipment health, water optimization, and overall sustainability.

This data-driven water episode illuminates the global demand for water and the challenges tied to shortages, despite Earth’s abundant water resources. Dr. Zeiher explores how variations in water usage and availability underscore the critical need for sustainable water management.

Discover the concept of a “water footprint” and its implications, showcasing the amount of water required to produce everyday items like gasoline, steel, cars, cell phones, and data.

Delve into the challenges of water management, particularly in cooling processes for industrial applications. Dr. Zeiher introduces a patented process designed to recycle and reuse water efficiently, addressing the challenge of liquid discharge in industrial settings.

The episode emphasizes the importance of respectful communication with customers, understanding their specific challenges, and presenting tailored solutions. Learn about quick wins for water treaters, focusing on chemical treatments to maintain system health, control scale, fouling, and corrosion, along with implementing pre-treatment strategies.

For water treaters seeking to enhance their expertise and contribute significantly to sustainable water usage, this episode offers a wealth of knowledge and inspiration. Tune in for a journey into the future of water treatment, where technology and the expertise of water treaters harmonize to maximize water’s potential.



01:00 – Trace Blackmore invites you to read Daniel Pink’s book, Drive and introduces you to the three concepts from the book: Autonomy, Mastery, and Purpose 

05:30 – Upcoming Events for Water Treatment Professionals 

8:30 – Interview with Dr. Kelle Zeiher of Garratt-Callahan

45:00 – Trace’s challenge to you: write and present a technical paper

48:30 – Drop by Drop With James McDonald  



“Pre-treatment is the key to everything.” – Dr. Kelle Zeiher

“I help industries save money and keep their equipment in better health over the long haul. I help keep all of the water in our world safer and more readily available for people to use and enjoy.” Dr. Kelle Zeiher

“When it’s a large system, there are costs and benefits everywhere.” – Dr. Kelle Zeiher

“We cannot always get to zero, but we can try.” – Dr. Kelle Zeiher

Yes, it’s going to cost you money – all solutions cost money, but are you spending the money wisely, and what are you getting for it?”  – Dr. Kelle Zeiher


Connect with Kelle Zeiher

Phone: 630.660.3457


Reverse Osmosis email: 


LinkedIn: in/kelle-zeiher-6bab221


Read or Download Kelle Zeiher’s Press Release HERE

Check out Kelle’s mystery, romance, and adventure books:


Links Mentioned

Drive: The Surprising Truth About What Motivates Us by Daniel H. Pink

Episode 347 with Emily E. Lewis of Clyde Snow & Sessions

Episode 307 with Bowen Engineering and the International Water Conference (IWC)

Innovative Water Treatment Supports Conservation by Kelle Zeiher

Kelle Z. Riley’s Undercover Cat Series

Erin Brockovich directed by Steven Soderbergh (Watch on Prime Video)

The Big Bang Theory created by Chuck Lorre and Bill Prady (Watch on Max – Prime Video)

Garratt-Callahan’s Water Treatment Technologies

Industrial Water Conference 

The Rising Tide Mastermind

Submit a Show Idea


Books Mentioned

Drive: The Surprising Truth About What Motivates Us, by Daniel Pink 

Undercover Cat Series by Kelle Z. Riley

The Tipping Point: How Little Things Can Make a Big Difference by Malcolm Gladwell

The Poisoner’s Handbook: Murder and the Birth of Forensic Medicine in Jazz Age New York by Deborah Blum

Reverse Osmosis: A Practical Guide for Industrial Users by Wes Bryne

Reverse Osmosis: Industrial Processes and Applications 2nd Edition by Jane Kucera

The NALCO Water Handbook, Fourth Edition by Ecolab


Drop By Drop with James 

It’s in the middle of winter. It’s cold. You’ve had a long day as an industrial water treatment professional battling scale, corrosion, unwanted microbiological activity, and inefficiencies. You’re tired. You just want to go home, kick your feet up, relax, and get warm. You forget to take your test kit out of the car. You wake up in the morning, drive to the next industrial water system, open up your test kit, and it is FROZEN SOLID! 

What do you do? Do you run around in circles? Do you sit the test kit as closely to a boiler as you dare to thaw it out? Do you dunk it in hot water? 

The first thing you should do is learn your lesson and never let your test kit freeze again. Ever. I’ll admit, I learned this lesson the hard way. Next, I consulted with a trusty test-kit manufacturing expert, and his suggestion was to allow it to thaw at room temperature. He said do NOT artificially heat it, even in hot water.  Most reagents are likely to recover. To be safe, you should compare your test results to new reagents or another rep’s results. Personally, I found my iodide/iodate titration solution used in the sulfite test was never the same after it froze and gave me low readings. You could also just replace all your reagents, but I understand that could get expensive. 

Another thing to consider when a test kit freezes is the impact upon testing equipment such as the pH probe, which may have cracked or broken as its internal solution froze and expanded. Plus, plunging a cold pH probe into a warm solution may induce cracking as well.

2024 Events for Water Professionals
Check out our Scaling UP! H2O Events Calendar where we’ve listed every event Water Treaters should be aware of by clicking HERE or using the dropdown menu.


Water Treatment education

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