199 The One About Cooling Towers and Legionella Bacteria

Every time I talk to Chris Nagle, I learn something new. I end the conversation more curious than when we start chatting, and I feel energized and empowered to take a deeper dive, so I become a better water treater. Chris has a background in water treatment and works at Evapco, one of the largest cooling tower manufacturers in the …

195 The One Where We Learn That Information Is A Corporate Asset

My guest today is Dr. Michael Reinert, an Enterprise Architecture expert and the owner of Reinert Consulting which is the company I use for my Information Technology needs.   Now you may be asking yourself, “What is Enterprise Architecture and why would my company even need to hire someone to manage my information?” We are going to answer those questions …

193 Pinks and Blues Questions From The Nation! ABC (Always Be Closing)

Today I’m talking about sales. I know, I know, sales can sometimes feel like an icky word, but an excellent salesperson is a professional who is always trying to solve their clients’ problems, instead of trying to sell them a product. And before we can help our clients find solutions, we need to be able …

192 The One With The Best Marketing Expert In The Water Treatment Industry

It’s a joy to have Paule Genest (Jen-nes) on the show this week to talk about marketing. She is the founder and President of PGPR, specializing in coaching and growing your company’s communications, marketing, and public relations department, elevating your team to the next level.    Paule Genest is Co-Chair of WOW (Women of Water at the AWT- Association …

191 The One Where We Learn About Tannin

Welcome to the Scaling UP! H2O podcast, where we scale up our knowledge, so we don’t scale up our systems.  Today’s guest is TGWT (Tannin Guys Water Treatment) President & Chief Executive Officer located in beautiful Longueuil, Quebec, Canada, Louis-Philippe Cloutier. Louis has fifteen years of experience working as President, CEO, and Chairman of the Board …

190 The One Where I Celebrate Four Years Of Hosting This Amazing Podcast

The first time I heard a podcast, I was hooked. I fell in love with a free platform where you could learn as you drove to client’s businesses, while mowing the lawn, or simply taking a walk around the block.   One of my core beliefs is that you should constantly be learning and helping others …

189 The One Where We Talk About Innovation & Human-Centered Design

Today’s guest is Bob Niemiec (KNEE-mick), Managing Partner at Twisthink, a digital innovation partner working to help companies bring their new products or services to life. Through hands-on partnerships fueled by strategic insight, human-centered design, and advanced technology, the Twisthink team has consistently unlocked game-changing opportunities for clients. Bob Niemic and Tinktwist are entirely devoted …

188 The One To Listen To If You Are Considering Becoming A Water Treater

Are you considering making a career change to become a water treatment professional? Are you feeling burnt out and overwhelmed in your first year working as a water treater? Or are you navigating how to retire from a life spent working in the water treatment industry? If so, today’s podcast is for you.   Our guest …