On this special episode of Scaling UP! H2O, your host Trace Blackmore takes a detour from our usual industrial water treatment discussions to delve into a profound topic that resonated …
Continue reading “345 Scaling UP! Relationships: Navigating the Waters of Connection”
Some companies are legendary brands. They set the standard for their category and have raving fans, not just regular customers. And these companies make this happen year after year. In …
Continue reading “292 The One About the Customer Experience Engine”
The work that Kathleen Edelman does has given thousands of people, including podcast host Trace Blackmore, the communication tools they need to speak the language of kindness which has the …
Last week, we heard from Tower Water’s Russell Baskin. He talked about the letter he received from FedEx with the Legionella Legislation from the Commissioner of New York City that …
Continue reading “266 The One About Legionella and a FedEx package, Part 2”
Nation, what would you do if your company was told they needed to service ALL of its cleaning towers within the next 14 calendar days? How would you do that …
Continue reading “265 The One About Legionella and a FedEx Package, Part 1”
Long-time listeners of the podcast know that I enjoy learning about leadership and self-development. I have had many guests on the podcast that introduced me to tools and today’s guest …
Continue reading “259 The One About The 6 Types of Working Genius”
In Episode 188, Shawn McGrade talked about why you should consider a career in Water Treatment, and because so many of YOU wrote in to our producer asking for him …
Continue reading “258 The One To Listen To If You Are Considering Becoming A Water Treater, Part 2”
Folks, I know that I call every episode of the podcast special, but this episode is extra special because today is my 47th birthday! It amazes me that not only …
Continue reading “250 The One With The Water Treater That Everybody Loves”
In today’s episode, we are bringing back Reid Hutchison of HOH Water Technology in Palatine, IL to talk about what YOU, as a professional water treater, can do to change …
Continue reading “236 The One Where We Talk About Waters Treaters Changing The World”
Happy New Year! 2021 was chocked full of incredible guests, great live events, fun networking at The Hang, and so many lessons learned. Join me today as I reflect back …
Continue reading “232 The One Where We Celebrate What We Learned In 2021”