If you want to get better, you need to surround yourself with people who don’t shy away at telling what you NEED to hear, not what you WANT to hear. …
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186 The One Where Conor Parrish Interviews Me, Part 1
Hey Scaling Up Nation! Fellow Mastermind member Conor Parrish is interviewing me in part one of a two-part series starting today. Conor Parrish is Director of Business Development at FCT …
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178 Pinks and Blues Questions From The Nation!
This is one of my favorite shows because I always look forward to answering questions from you! My team and I love digging in to gather the BEST answers for …
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177 The One Where Disney Meets Water Treatment
What creates excellent customer service experiences resulting in clients becoming passionate fans of your company? What if some simple steps could change a client’s experience with your company from mediocre …
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173 The One With the Exit Plan
Have you lost sleep wondering what will happen to your water treatment business when it is time for you to retire? If you don’t have an overall plan for your …
166 The One Where We Celebrate Halloween
In this week’s special episode on the day before a spooky holiday, I only felt it would be appropriate to celebrate Halloween! Did you know that there are legends of …
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165 The One All About Cyber Security
When I recorded this interview some months back, I didn’t realize how important this topic would become. For so many of us, our lives have moved to the digital space …
164 The One With Chris McChesney
Have you ever felt like you had the best made plans but you did not achieve your goal? Or your team did not achieve the goal? Well… you are not alone. If only …
162 #IWW20 Wastewater Thursday
Hello, and welcome back to our special series for Industrial Water Week. Today’s episode is all about wastewater! Test your water treatment knowledge with Industrial Water Treatment Jeopardy and find out …
160 #IWW20 Boiler Tuesday
We are continuing our special series of episodes for Industrial Water Week and today’s episode is all about boilers! Boiler Tuesday is about celebrating: boiler chemistry cycles of concentration energy …