This is one of my favorite shows because I always look forward to answering questions from you! My team and I love digging in to gather the BEST answers for …
Continue reading “178 Pinks and Blues Questions From The Nation!”
This is one of my favorite shows because I always look forward to answering questions from you! My team and I love digging in to gather the BEST answers for …
Continue reading “178 Pinks and Blues Questions From The Nation!”
What creates excellent customer service experiences resulting in clients becoming passionate fans of your company? What if some simple steps could change a client’s experience with your company from mediocre …
Continue reading “177 The One Where Disney Meets Water Treatment”
For the last two months, our world has been very different. Who would have thought we would have stay at home orders? I know I didn’t! But it did. As …
Continue reading “140 The One That Helps Us Reopen Building Water Systems”
Last week we heard from Evapco’s Brett Alexander. Brett explained the inner workings of all types of cooling towers and how we can tell the differences between them. We also discussed the different metallurgies that these devices are made …
Continue reading “138 The One That’s All About Cooling Towers – Part 2”
Every day for the past 20+ years I think I have seen a cooling tower either in person, a picture or just thought about one. As an industrial water treater, cooling …
Continue reading “137 The One That’s All About Cooling Towers, Part 1”
How do you know how well you are doing if you don’t measure it? Ok, how about this… How would you know who was winning if they dint keep score? Now …
I am always looking for ways to find out what I don’t know I don’t know. The problem with that is you don’t know what you don’t know, you know… …
Nation!, one of my favorite things to do on this podcast is to talk to other water treaters. As a fellow water treater, I can relate to the trials and tribulations …
Continue reading “133 The One With The Water Treater, John Fleig”
As you know, I love to make goals. I love achieving those goals even more. At a very early age, I learned how to stretch myself to accomplish things I …
Nation! Are you as excited as I am about Standard Operating Procedures (SOP’s). I’m guessing probably not. There was a time where I didn’t get very enthusiastic about them either, but they …
Continue reading “131 The One About Standard Operating Procedures”