This is one of my favorite shows because I always look forward to answering questions from you! My team and I love digging in to gather the BEST answers for …
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177 The One Where Disney Meets Water Treatment
What creates excellent customer service experiences resulting in clients becoming passionate fans of your company? What if some simple steps could change a client’s experience with your company from mediocre …
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176 The One About Tagged Polymer Technologies
As water treatment professionals, we must continue to expand on our knowledge of the industry. Learning from others in the industry is a great way to do that! One key …
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175 The First One of 2021
Even though most of us were ready for 2020 to be over and never speak its name again, it is essential to take the time to reflect on the past …
174 The One With the Best Episodes of 2020
First of all, Merry Christmas! How about this? An episode releasing on Christmas Day. Consider it my gift to you! 2020 has been a year like no other. We have …
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173 The One With the Exit Plan
Have you lost sleep wondering what will happen to your water treatment business when it is time for you to retire? If you don’t have an overall plan for your …
172 The One That’s All About Clean Energy
How much money do you think you’d be able to save if you had better information when making daily purchases? I’d suggest that it is a lot. By having better …
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171 The One That’s About Navigating a Pandemic
2020 has been quite a year. It has required all of us to be flexible and creative to keep our businesses running successfully. Earlier this year, I pulled together the …
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170 The One With Max Herzog
Happy Thanksgiving Scaling UP! Nation! I am so thankful for each and every one of you! I am also thankful for the organizations out there that help each of us do our jobs …
169 Pinks and Blues Questions from the Nation!
In today’s episode, I am doing one of my favorite things – answering your questions! As water treaters, it is so vital that we stay curious and continue to …
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